Washington Mutual

www.wamu.com
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Employee Reviews

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  1.  

    Washington Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Atlanta, GA
    Former Employee - Teller in Atlanta, GA

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    I managed to get along with my bosses and my coworkers. I did like the benefits and all the employee discounts available.

    Cons

    I hated the fact that as a teller you had to stand up. Our stations were setup like a cell phone store but worse because there was an area for the customers to look around on the screen as you processed their transactions. This was invasive and uncomfortable for the employee. Now that I think about it, this was dangerous given that anyone could come in and easily physically assault us since it was a bank after all. I felt like WAMU did not care about our safety. My legs would hurt after a long day of standing up.

    Advice to ManagementAdvice

    Get your employees some chairs!! And put them behind a bullet proof window please!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great company that went under.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller in Visalia, CA
    Former Employee - Senior Teller in Visalia, CA

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    Great compensation compared to larger banks.

    Cons

    Unfortunately it went under however was saved by JP Morgan Chase.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's about leadership

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Seattle, WA
    Former Employee - Vice President in Seattle, WA

    I worked at Washington Mutual full-time (more than 10 years)

    Pros

    The vision was exciting at first and I was proud to be a part of WaMu. I was able to do some of my best work, with some very creative and bright people.

    Cons

    Leadership--and by that I mean the C suite--got caught up in ego gratification and hubris. For the three to four years before the company went under it was all about the numbers.

    Advice to ManagementAdvice

    Learn from your mistakes and surround yourself with people who tell you the truth ... and then resist the urge to run them off if you don't like what you're hearing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great company---Culture was very good, but failure at senior levels ran the Bank into the ground.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Representative in Encinitas, CA
    Former Employee - Financial Representative in Encinitas, CA

    I worked at Washington Mutual

    Pros

    Good pay, benefits, culture. Support in-house promotion vs. outside hiring unless. Excellent stock options and benefits made this a good place to work.

    Cons

    Failure to see that risky lending practices and a greed for money took over vs. doing the right thing for the customer and the employees ended in the Bank failing.

    Advice to ManagementAdvice

    I think the Bank could have remained a strong and solid Bank if it wasn't for the loosing of lending guidlines and a "race to the bottom" to approve any and all loan applications. Housing prices, borrow incomes, and FICO scores, are always a snap shot in time---and while that is how all loans are u/w placing more conservative guidelines could have made all the difference!

    Recommends
    Disapproves of CEO
  6.  

    I really miss working for this company, they were so good to their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Branch Manager in Las Vegas, NV
    Former Employee - Branch Manager in Las Vegas, NV

    I worked at Washington Mutual

    Pros

    rewarded for hard work, ability to promote within the company

    Cons

    they went out of business

    Advice to ManagementAdvice

    should have focused more on the branches instead of home loans

    Recommends
    Disapproves of CEO
  7.  

    Brief, but intense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Audit Manager in San Francisco, CA
    Former Employee - Audit Manager in San Francisco, CA

    I worked at Washington Mutual

    Pros

    Quality enthusistic, engaged and hard working team.

    Cons

    Commuting into the city was difficult for me

    No opinion of CEO
  8.  

    Could be a good place to work had it still been in existence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Compliance Specialist in Stockton, CA
    Former Employee - Compliance Specialist in Stockton, CA

    I worked at Washington Mutual

    Pros

    Many opportunities for women to advance

    Cons

    No longer in existence due to bank closure

    Advice to ManagementAdvice

    communicate

    Disapproves of CEO
  9.  

    It was a great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Data Analyst in Seattle, WA
    Former Employee - Senior Data Analyst in Seattle, WA

    I worked at Washington Mutual

    Pros

    Great Collegues and the kind of work you did

    Cons

    They sometimes go on a hiring spree and take on too many people.

    Recommends
    Approves of CEO
  10.  

    Washington Mutual - Chase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Licensed Personal Financial Representative in Seattle, WA
    Former Employee - Senior Licensed Personal Financial Representative in Seattle, WA

    I worked at Washington Mutual

    Pros

    Ample room for advancement across many different career directions. (Was) Secure and steady employer. Strong Benefits package offered. Ample training provided.

    Cons

    Weak pool of branch level management. Didn't necessarily foster 'the right way to do it', but promoted those with good sales numbers by questionable tactics. Banking gives you a little bit of the 'Office Space' type feeling.

    Advice to ManagementAdvice

    Too much tinkering with commission pay. Pay consistently went down while production was similar or even increased. This seems disengenious and definitely fosters poor sales habits from producers.

    Recommends
    Disapproves of CEO
  11.  

    It was a great place to work in a racially diverse employee environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Community Affairs Relationship Manager in New York, NY
    Former Employee - Community Affairs Relationship Manager in New York, NY

    I worked at Washington Mutual

    Pros

    Work with low and moderate income consumers and community groups.

    Cons

    Little opportunity to grow educationally

    Advice to ManagementAdvice

    N/A

    No opinion of CEO

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