Washington Mutual Reviews

Updated August 30, 2015
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370 Employee Reviews

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  1. Culturally, one of the better ones

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Seattle, WA
    Former Employee - Manager in Seattle, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Opportunities, culture, people. Major bank that was expanding rapidly and creating many job opportunities.

    Cons

    Too many changes in upper management that disrupted the lower ranks - on a regular basis.


  2. Branch Loan Officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in New York, NY
    Former Employee - Loan Officer in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    The company provided access to current mortgage holders

    Cons

    The Company didn't offer products for the areas in which the branches were located

    Advice to Management

    Have better products


  3. Great career development opportunity

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great development opportunities Meaningful work Fun environment Competitive benefits, perqs and pay

    Cons

    Too heavily focused on mortgage business Very sales centric - not balanced with risk management Many long-term employees were complacent and rode the wave up


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  5. Crazy but fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Manager in Seattle, WA
    Former Employee - Senior Technology Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    Lots of room to learn, plenty of opportunity. Lots of collaboration and the chance to work on completely new projects. I really enjoyed my time there, and learned a TON. Plenty of opportunity to work with senior management closely, if you were working on strategically aligned projects.

    Cons

    Absolutely crazy as everything crashed... no work/life balance, disregard for long term business reality in pursuit of short term immediate financial gain.


  6. Great salary but dishonest management and bad loans = disaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Underwriter in Clark, NJ
    Former Employee - Senior Loan Underwriter in Clark, NJ
    Doesn't Recommend
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    great salary and benefits...easy work flow if your organized

    Cons

    management was more concerned with meeting quotas


  7. RETAIL banking. -- "Sell Sell Sell!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Plano, TX
    Former Employee - Operations Supervisor in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    If you want to, there was room to move up from the bottom.

    Cons

    But the ceiling wasn't very far from the ground when it came to advancement. The biggest disappointment, was seeing the change from being a banker and assisting people in their financial needs. Giving them clarity on what opportunities they had to make the best of their money. Counseling customers on how to manage funds. -- To trying to convince every single customer to open more and more accounts. Far more than they needed. Over and Over.

    Advice to Management

    No banker needs to be pushy. Lay-off. It's a burden on the customer to be treated like an asset.


  8. crazy fun times at work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    got to wear a suit

    Cons

    got to wear a suit all the time


  9. Nice place but too much politics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Investigator in Stockton, CA
    Former Employee - Fraud Investigator in Stockton, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Benefits are great and they promote education

    Cons

    Politics don't belong in fraud area

    Advice to Management

    Micro management works in Customer Service not in Fraud


  10. It's a job, not a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Palo Alto, CA
    Former Employee - Personal Banker in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Despite some interesting growth opportunities, I'd call it a job and not a career. Decent pay, high turnover. Upper movement determined on office politics rather than merit. But I suppose that's true at many places.

    Cons

    Upper management pushes some questionable growth numbers. Is it possible for a small branch to open 100+ new accounts in a month? Definitely. Are those accounts really needed and necessary in a small community? Probably not.

    Advice to Management

    A mission statement should be a mission statement, not a PR device to brainwash employees and consumers alike into thinking poor money management, big fees, and behavior inconsistent with said mission statement.


  11. It was a great experience while it lasted.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Seattle, WA
    Former Employee - Senior Financial Analyst in Seattle, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    I truly enjoyed my time at WaMu. I loved my team and the people I worked with, learned a lot, was challenged by the work I did and liked the company's culture.

    Cons

    Getting shut down by the FDIC and being devoured by JPMorgan was kind of a downer.

    Advice to Management

    Ignoring risk and lending out to anybody regardless of whether they can repay the loan isn't really a good business model.



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