Washington Mutual Reviews

Updated October 17, 2014
Updated October 17, 2014
351 Reviews
4.0
351 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
36 Ratings

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture (in 40 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I really miss working for this company, they were so good to their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Branch Manager in Las Vegas, NV
    Former Employee - Branch Manager in Las Vegas, NV

    I worked at Washington Mutual

    Pros

    rewarded for hard work, ability to promote within the company

    Cons

    they went out of business

    Advice to ManagementAdvice

    should have focused more on the branches instead of home loans

    Recommends
    Disapproves of CEO
  2.  

    Brief, but intense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Audit Manager in San Francisco, CA
    Former Employee - Audit Manager in San Francisco, CA

    I worked at Washington Mutual

    Pros

    Quality enthusistic, engaged and hard working team.

    Cons

    Commuting into the city was difficult for me

    No opinion of CEO
  3.  

    Could be a good place to work had it still been in existence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Compliance Specialist in Stockton, CA
    Former Employee - Compliance Specialist in Stockton, CA

    I worked at Washington Mutual

    Pros

    Many opportunities for women to advance

    Cons

    No longer in existence due to bank closure

    Advice to ManagementAdvice

    communicate

    Disapproves of CEO
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  5.  

    It was a great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Data Analyst in Seattle, WA
    Former Employee - Senior Data Analyst in Seattle, WA

    I worked at Washington Mutual

    Pros

    Great Collegues and the kind of work you did

    Cons

    They sometimes go on a hiring spree and take on too many people.

    Recommends
    Approves of CEO
  6.  

    Washington Mutual - Chase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Licensed Personal Financial Representative in Seattle, WA
    Former Employee - Senior Licensed Personal Financial Representative in Seattle, WA

    I worked at Washington Mutual

    Pros

    Ample room for advancement across many different career directions. (Was) Secure and steady employer. Strong Benefits package offered. Ample training provided.

    Cons

    Weak pool of branch level management. Didn't necessarily foster 'the right way to do it', but promoted those with good sales numbers by questionable tactics. Banking gives you a little bit of the 'Office Space' type feeling.

    Advice to ManagementAdvice

    Too much tinkering with commission pay. Pay consistently went down while production was similar or even increased. This seems disengenious and definitely fosters poor sales habits from producers.

    Recommends
    Disapproves of CEO
  7.  

    It was a great place to work in a racially diverse employee environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Community Affairs Relationship Manager in New York, NY
    Former Employee - Community Affairs Relationship Manager in New York, NY

    I worked at Washington Mutual

    Pros

    Work with low and moderate income consumers and community groups.

    Cons

    Little opportunity to grow educationally

    Advice to ManagementAdvice

    N/A

    No opinion of CEO
  8.  

    Co-workers and middle management were great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Systems Analyst Senior in Seattle, WA
    Former Employee - Business Systems Analyst Senior in Seattle, WA

    I worked at Washington Mutual

    Pros

    Co-workers were the best and brightest
    Work-Life Balance was good
    Lots of innovative ideas

    Cons

    Middle management was the heart of the company but the first to be let go during reorgs
    Upper management lost sight of what was important

    Advice to ManagementAdvice

    The bottom line is not the most important aspect of running a company.

    Recommends
    No opinion of CEO
  9.  

    Difficult place to make an impact. Too many layers in each organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Washington Mutual

    Pros

    Excellent place to work if you wnat experience in Regulatory Compliance.

    Cons

    Rigid work life balance outlook. Few tele-workers.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Treated unfairly by management and had negative experience in work environent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Washington Mutual

    Pros

    WaMu had a very diverse group of people to work with and everyone knew what they were doing and very knowledgeable.

    Cons

    Did not feel like I was needed and was constantly felt underrated and disrespected by management and felt they had little faith in my work.

    Advice to ManagementAdvice

    Management could make the team feel a little more included and treat those working under them with more respect and value.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    It was a great learning experience in customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Diamond Bar, CA
    Current Employee - Anonymous Employee in Diamond Bar, CA

    I have been working at Washington Mutual

    Pros

    Co-workers are great to work with.

    Cons

    The customers can be demanding.

    Recommends
    No opinion of CEO

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