Waste Management

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Waste Management Reviews in Kirkland, WA

445 Reviews

2.7
445 Reviews
Rating Trends

Recommend to a friend
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Waste Management President, CEO & Director David P. Steiner
David P. Steiner
271 Ratings

Review Highlights

Pros
  • great benefits and you can get all the hours you need allowed by dot (in 31 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 30 reviews)


Cons
  • The customer service supervisor sits in her office all day eating (in 16 reviews)

  • Long hours management don't care for you just be at work av (in 16 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1.  

    The Benefits are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Kirkland, WA
    Former Employee - Anonymous Employee in Kirkland, WA

    I worked at Waste Management

    Pros

    The Benefit package was outstanding. The company as a whole was nice to work for.

    Cons

    The call center atmosphere always has issues. They couldn't seem to keep a call center manager. The company has a tendency to be more matrix oriented than customer service oriented.

    Advice to ManagementAdvice

    Listen to the newest person on your call center floors. Ask them what they see. Ask them how they would change things if they could. Listen, Listen, Listen. Talk to the people that have been there for years. Their ideas are not always based on being stuck in the past. They deal with your programs, your customers, and they problems that come, on a daily basis. If anyone knows what could help them, it is your employees.

    Approves of CEO
  2. 4 people found this helpful  

    Bad leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Call Center  in  Kirkland, WA
    Former Employee - Call Center in Kirkland, WA

    I worked at Waste Management

    Pros

    Good pay and hours. The corporate office was nice enough to send WM promotional merchidise to us while I was there.

    Cons

    Being moved to Setup I was given a lot more responsibility but no promotion or raise. Management liked to say that is because it's not more but different responsibilities, but I still had to take calls and do all the tasks previously just ended up with a lot more multi tasking work and no benefits.

    Advice to ManagementAdvice

    You need to make your employees feel a lot more appreciated.

    No opinion of CEO
  3. 2 people found this helpful  

    Waste Management is fortunate to have so many great employees and should find better ways to take care of them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Kirkland, WA
    Former Employee - Anonymous Employee in Kirkland, WA

    I worked at Waste Management

    Pros

    The best reason to work for Waste Management is the people. The people you work with day in and day out (for the most part) work hard and are a pleasure to work with.

    Cons

    The company does not properly compensate employees and does not reward or recognize for hard work. The waste industry in general is perhaps one of the hardest working industries to be a part of. Locally, there is a huge disadvantage to the managers chosen to be in leadership positions. The company operates with an "old boys club" mentality.

    Advice to ManagementAdvice

    My advice to management would be to honor thr frontline team members and operate with more transparancy.

    Doesn't Recommend
    Disapproves of CEO

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