Waste Management Reviews

Updated August 3, 2015
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2.8
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Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
344 Ratings

Pros
  • Good pay, most of employees are good people (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)

Cons
  • Very long hours for salary workers with the management attitude of if you don't like it we can replace you (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Pros and Cons

631 Employee Reviews

Sort: Popular Rating Date
  1. Compassionate Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and opportunity to grow within the company.

    Cons

    Its the waste business, what else can I say!!!!


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Waste Management is a great company. If you love the waste industry or just starting a career WM offers many opportunities to advance your career. Excellent benefits.

    Cons

    Training period is too long. Not a 9 to 5 job. Unbelievable billing errors. Long process to set up a new customer.

    Advice to Management

    Hire sale representatives with salesforce experience. Address billing/data entry issues with upper management. Sales Representative should be selling, not giving credits.


  3. Helpful (4)

    Love It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ICR in Detroit, MI
    Current Employee - ICR in Detroit, MI

    I have been working at Waste Management full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment. Offers a great work to personal life balance. Supervisory staff is very helpful, and so are the seasoned employees.

    Cons

    No cons, honestly. The company was very up front in their expectations for each role, and the training is phenomenal. Every day is a learning experience, but you never feel like you're doing it alone.

    Advice to Management

    Continue the good work. :)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company for long term employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Waste Management full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of room for learning other positions and over time. Raises are reasonable and bonuses are also.

    Cons

    Like with any employer management has their favorites and sometimes those who don't deserve to advance still do.

    Advice to Management

    Stop that


  6. Fleet optimization manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Waste was a culture of family. One of inclusion where a business case could be presented and investment made.

    Cons

    Sometimes too large to make immediate corrections without significant restructuring/ layoffs

    Advice to Management

    Focus on talent acquisition and retention. Some of the reductions in force haD across the board cuts rather than well thought out strategic plans.


  7. Great Company, Fast Paced Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management

    Approves of CEO
    Approves of CEO

    Pros

    Working with the best managers in the industry and learning how to run your own business

    Cons

    Long hours and high stress in most cases


  8. Helpful (2)

    Rolloff driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay with good people. Trucks serviced on a regular basis. Clean and comfortable. Company very professional. Not just a job.

    Cons

    Not too many cons I can think of. Early start times, and long days, including Saturdays. Not much time for family.

    Advice to Management

    Let the drivers do there drive. Less micro managing.


  9. Inside Sales Representative - Snapshot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative - Snapshot in Phoenix, AZ
    Former Employee - Inside Sales Representative - Snapshot in Phoenix, AZ

    I worked at Waste Management full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    This is a job and does pay money as they are a large organization - The salary that you negotiate for will be paid to you and the stock options (albeit very meager compared to the C-Level Group, are a plus if you plan to make this a 25 year career). advance to positions worthy of their education and skill level.

    Cons

    Even though there are promises on multiple occasions for advancement - that is a long shot. I saw 5 out of 200 people (less than 2.5%) advance in this environment. This is a dead end job - If you are looking to advance because you are exceeding sales metrics - look elsewhere as this is not the place for you.

    Advice to Management

    Listen to the people in the trenches and actually provide training other than Waste Management University. If only going to move forward with WMU, then provide monetary or career opportunities for employees who complete courses in your proprietary learning system. NOTE: In the section below there is not place for a zero for Career Opportunities. I would put a zero if I could have done so. They are so big that the outlook is always going to be good as long as they strong arm the municipalities.


  10. Helpful (2)

    Waste Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GIS Analyst in Kansas City, KS
    Former Employee - GIS Analyst in Kansas City, KS

    I worked at Waste Management (More than a year)

    Pros

    Lots of room for advancement, great technology and culture of innovation. Waste has the resources for a motivated employee to advance and grow with the company.

    Cons

    Lack of transparency, and lack of feedback on employee performance and career goals. Waste promotes from within, for most senior positions, but the pathways should be more visible to junior employees eager to contribute.

    Advice to Management

    Improve proactive communication


  11. OSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OSR/AM in Phoenix, AZ
    Current Employee - OSR/AM in Phoenix, AZ

    I have been working at Waste Management full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Get to be on the road and with customers.

    Cons

    Low base, actual sales from last yr become this years.

    Advice to Management

    Longer term employment strategies are needed.



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