Waste Management

  www.wm.com
  www.wm.com
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Waste Management Reviews

Updated September 25, 2014
Updated September 25, 2014
456 Reviews
2.7
456 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
277 Ratings

Review Highlights

Pros
  • great benefits and you can get all the hours you need allowed by dot (in 33 reviews)

  • Good place to work at a good pay for awhile (in 33 reviews)


Cons
  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

  • Long hours management don't care for you just be at work av (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Learning Practitioner  in  Houston, TX
    Former Employee - Learning Practitioner in Houston, TX

    I worked at Waste Management full-time for more than a year

    Pros

    Great corporate culture, great outreach and connectivity to the field. Growing company with good vision from senior leadership. Always busy, but the company is very much employee and customer focused

    Cons

    As a waste disposal industry there is a lot to learn if you are new to the business. Best practice is do steady research to learn and talk to as many experienced people as possible.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Money - Lots of turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ

    I have been working at Waste Management full-time for more than a year

    Pros

    Bonus's
    401k
    ESPP
    Lots of time off

    Cons

    Lots of turnover -
    Bad field service

    Advice to ManagementAdvice

    don't let go of good seasoned employees for new cheaper one's

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not happily employed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Manager  in  Columbia, MD
    Current Employee - Inside Account Manager in Columbia, MD

    I have been working at Waste Management full-time for more than a year

    Pros

    Great pay, Amazing co-workers, 401K program is amazing as well

    Cons

    Work days, Job Uncertainty, Lack of Management Organization, Lack of responsibility by management,

    Advice to ManagementAdvice

    Think things through with all repercussions prior to implementing a new plan

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Manager  in  Nashville, TN
    Former Employee - Route Manager in Nashville, TN

    I worked at Waste Management full-time for more than 3 years

    Pros

    The are Very nice people

    Cons

    there is not much work...

    Advice to ManagementAdvice

    share work evenly

    Approves of CEO
  6.  

    Inside Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Manager  in  Phoenix, AZ
    Current Employee - Inside Account Manager in Phoenix, AZ

    I have been working at Waste Management full-time for less than a year

    Pros

    Generous base plus commission. Target bonus is $2000 per month plus several other products to sell including recycling, tracker services, roll offs, and document destruction. Great training with upholding contracts, reviewing and interpreting legal positions, and creating new offers locking in business for 12-36 month terms.

    Cons

    Inside Account Manager is a retention role for small to medium business. Each account manager has a book of business that they are in charge of minimizing losses. Main bonus structure is tied to this metric. If the loss goal is not met, all other sales are paid at a lower percentage.

    Advice to ManagementAdvice

    Sales department is the best place to be. There is significant growth in the Phoenix Sales Center and there is plenty of opportunity to design a career path of your choice. There are training opportunities, outside sales roles, proactive sales, e-business, and healthcare products.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Decent pay for what you do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ICR  in  Downers Grove, IL
    Current Employee - ICR in Downers Grove, IL

    I have been working at Waste Management full-time for more than 5 years

    Pros

    co-workers are great
    Good health benifits

    Cons

    micro-manage, very corporate America feel

    Advice to ManagementAdvice

    Not much they can do since the orders come from corporate

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Thought it would be better....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver  in  Philadelphia, PA
    Current Employee - Driver in Philadelphia, PA

    I have been working at Waste Management full-time for less than a year

    Pros

    Paid weekly, half decent benefits, safety bonuses, there is a good 401k plan. Profit sharing through an employee stock purchase plan.

    Cons

    The trucks are falling apart. The drivers write things to be fixed and have a hard time getting them taken care of. Many driver comfort items are overlooked as not safety sensitive. Air conditioning is a big necessity when working in hot humid conditions. If a truck has A/C, it should work.
    It seems like everything is a big secret. The communication between the managers and drivers is lacking. Management seems more concerned about the bottom line. The drivers are the face of the company and management needs to do whatever it takes to make sure the drivers are happy. If the drivers are happy, the customer is happy.

    Advice to ManagementAdvice

    Stop worrying about the competitive advantage so much. A happy driver will make much more returns for the company rather than being pressured into going faster and faster all the while trying to be a safe as possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Waste Management Response

    Sep 17, 2014Talent Acquisition

    We are sorry you feel this way - this isn't what we want to hear. We recognize that the front line is a challenging place to work, and hope you express this with your local management to get this ... More

  9.  

    Learned a lot regarding Renewable Energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategic Accounts Program Manager  in  Chicago, IL
    Former Employee - Strategic Accounts Program Manager in Chicago, IL

    I worked at Waste Management full-time for more than 8 years

    Pros

    You gain a lot of knowledge regarding waste and recycling services

    Cons

    Turnover in major departments are really high.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Former management employee.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    Waste Management is a great company to work for. Great pay and Bonus plan 401K matching is good also. I would work for this company again.

    Cons

    Too many reorganizations every two years; you are constantly worried about losing your job to satisfy shareholder concerns for growth. Top management don't seem to care about keeping good talent. Everyone is treated with a broad brush when reorganizing, regardless of talent and performance.

    Advice to ManagementAdvice

    Continuous reorganizations every two years is very frustrating. It sends the message that they are not important to the company. Every time there is a reorg, key people are let go with no regard to talent or performance. Employment at WM is unstable.

    Recommends
  11.  

    DOERS AND THINKERS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Swing Driver  in  Phoenix, AZ
    Current Employee - Swing Driver in Phoenix, AZ

    I have been working at Waste Management full-time for more than 5 years

    Pros

    pay is okay and benefits are good too

    Cons

    management can't make up there minds. rules change everyday. doers and thinkers

    Advice to ManagementAdvice

    Remember we are all human we all put on one pant leg on at a time, and nobody is perfect not even the CEO OR INVESTORS.... GET RID OF DRIVECAM AND STOP POINTING THE FINGER AT DRIVERS WE ARE YOUR FRONTLINE AND LOOK AT SALES DEPT WHY ARE WE LOOSING SO MANY CONTRACTS AND CUSTOMERS SAVE A DOLLAR TO SPEND MILLIONS

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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