Waste Management Reviews

Updated July 25, 2015
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2.8
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Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
344 Ratings

Pros
  • Good pay, most of employees are good people (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)

Cons
  • Very long hours for salary workers with the management attitude of if you don't like it we can replace you (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Pros and Cons

628 Employee Reviews

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  1. Helpful (4)

    Love It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ICR in Detroit, MI
    Current Employee - ICR in Detroit, MI

    I have been working at Waste Management full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment. Offers a great work to personal life balance. Supervisory staff is very helpful, and so are the seasoned employees.

    Cons

    No cons, honestly. The company was very up front in their expectations for each role, and the training is phenomenal. Every day is a learning experience, but you never feel like you're doing it alone.

    Advice to Management

    Continue the good work. :)


  2. Great Company for long term employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Waste Management full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of room for learning other positions and over time. Raises are reasonable and bonuses are also.

    Cons

    Like with any employer management has their favorites and sometimes those who don't deserve to advance still do.

    Advice to Management

    Stop that


  3. Fleet optimization manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Waste was a culture of family. One of inclusion where a business case could be presented and investment made.

    Cons

    Sometimes too large to make immediate corrections without significant restructuring/ layoffs

    Advice to Management

    Focus on talent acquisition and retention. Some of the reductions in force haD across the board cuts rather than well thought out strategic plans.


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  5. Great Company, Fast Paced Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management

    Approves of CEO
    Approves of CEO

    Pros

    Working with the best managers in the industry and learning how to run your own business

    Cons

    Long hours and high stress in most cases


  6. Helpful (2)

    Rolloff driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay with good people. Trucks serviced on a regular basis. Clean and comfortable. Company very professional. Not just a job.

    Cons

    Not too many cons I can think of. Early start times, and long days, including Saturdays. Not much time for family.

    Advice to Management

    Let the drivers do there drive. Less micro managing.


  7. Helpful (2)

    Waste Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GIS Analyst in Kansas City, KS
    Former Employee - GIS Analyst in Kansas City, KS

    I worked at Waste Management (More than a year)

    Pros

    Lots of room for advancement, great technology and culture of innovation. Waste has the resources for a motivated employee to advance and grow with the company.

    Cons

    Lack of transparency, and lack of feedback on employee performance and career goals. Waste promotes from within, for most senior positions, but the pathways should be more visible to junior employees eager to contribute.

    Advice to Management

    Improve proactive communication


  8. OSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OSR/AM in Phoenix, AZ
    Current Employee - OSR/AM in Phoenix, AZ

    I have been working at Waste Management full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Get to be on the road and with customers.

    Cons

    Low base, actual sales from last yr become this years.

    Advice to Management

    Longer term employment strategies are needed.


  9. Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Houston, TX
    Current Employee - Accountant in Houston, TX

    I have been working at Waste Management

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the best times I had was at WM during my career. Supervisors were respectful and had an open door policy. Sometimes there was a lot of work that needed to be done during closing time.

    Cons

    Some of the managers were too rigid and could not see the forest from the trees and in particular where the forest blended in with the trees.

    Advice to Management

    Maybe that mamagement sould listen to the employees because some of us were the first line of defense against the customer and could bring new ideas to the table that the manager didn't sometime feel compulsive to do so.


  10. helper

    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management part-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    I'm a hard worker and I help the driver of the truck meet his time on his route. So the can keep their contract with the people.

    Cons

    Only downside about the job I be in hot heat.

    Advice to Management

    I'm quick learner and I finish what I start it. I work to advance to a higher potioo


  11. Helpful (2)

    Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Can work outdoors with minimal supervision - and less if you are safe and just do your job the way you are asked to do it. Overtime is great. Keeps me in shape.

    Cons

    Equipment doesn't look like what you see on TV but maintenance will do all they can to keep you running.

    Advice to Management

    Corporate needs to get to the field for a realistic view of what's going on. Invest in our trucks - CNG or Diesel. Don't put your head in the sand and ask us to be more efficient with trucks that are now another year older. Being a price leader is great but there is a balance and we can be MORE efficient if we didn't have to drive by all the stops we had because of customers we've lost due to gouging.



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