Waste Management Reviews

Updated August 31, 2015
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2.9
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Waste Management President, CEO & Director David P. Steiner
David P. Steiner
352 Ratings

Pros
  • Good pay, most of employees are good people (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)

Cons
  • Very long hours for salary workers with the management attitude of if you don't like it we can replace you (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Pros and Cons

651 Employee Reviews

Sort: Popular Rating Date
  1. Good job but in harsh weather it gets hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loader in Pontiac, MI
    Current Employee - Loader in Pontiac, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (Less than a year)

    Pros

    Good pay, Very Good Drivers, you can stop during rout to get lunch if need too, can take short breaks, and can catch a slight nap on the way to the dump

    Cons

    Have to work in harsh weather, some drivers routs are super long, when it rains you still have to be on the back of the truck

    Advice to Management

    Hire more loaders


  2. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Waste Management full-time

    Pros

    Allowed me the chance to try several different areas

    Cons

    Constantly looking to downsize as it is mature market and cost cutting is the way they see to maximize profit

    Advice to Management

    Good job, a lot of talented people there. Focus on core business forays into other areas causing confusions


  3. Plenty of Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Waste Management full-time (More than 5 years)

    Pros

    Salary is on par with the work performed. Overtime is always available (at this site, others may not have the option, or much less). Excellent benefits, regular raises. Many expendables are provided to you.

    Cons

    Night shift is trying, and can sometimes go until the sun starts to come up. Sometimes can be short staffed. Hours are very erratic which makes it difficult to plan around.

    Advice to Management

    A shop with more technicians will always run more smoothly than a shop without.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Lodi, CA
    Current Employee - Operations in Lodi, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management (More than 5 years)

    Pros

    Great people to work with. Flexible if you have a family.

    Cons

    Political, no room for advancement. Must re locate to advance


  6. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Charlotte, NC
    Current Employee - Customer Service Representative in Charlotte, NC

    I have been working at Waste Management (More than a year)

    Pros

    Laid back environment, unique shift hours, easy training, good people work here that are supportive if you can deal with the job itself

    Cons

    Customer service in general is always rough, but this one is not as bad as most but still you get the callers that think they are your only site. You find out quickly how serious people take trash, stuck in a cubie and on the phone all day is what kills me

    Advice to Management

    Need to stop with the scripts, customers really hate that. It makes reps sound like robots and its not personal and doesn't make them feel comfortable. Pay could definitely be higher which would help with workers attitude and moral


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Manager in Tampa, FL
    Current Employee - Route Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than 5 years)

    Pros

    Excellent benefits. Enjoyable work atmosphere that really pushes employee engagement and helps to build relationships. Challenges it's employees to strive for excellence and allows the employee to take ownership of his/her job.

    Cons

    Sometimes the needs of the company override the needs of the employee. Company goals are not always disclosed although the company is doing a better job of disclosing this information.

    Advice to Management

    Start from the ground up by really listening to your employees that are the closest to the hard work day in and out. Develop strategies based on this information that can benefit everyone as a whole.


  8. Helpful (1)

    Do not overlook your employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Houston, TX
    Former Employee - Financial Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Waste Management (More than 3 years)

    Pros

    Over the past 6 yrs, the company has attracted some great candidates that have gone the extra mile to meet unobtainable expectations of company key initiatives.

    Cons

    The company lacked in the area of leadership and direction. Leadership undervalue key employees whom worked hard and put in long hours to see their initiatives are met. Leadership put forward toxic direction, which resulted to employees becoming toxic, and losing respect for leadership, creating a toxic environment.

    Advice to Management

    Every company has its challenges, areas where they need to learn and grow. The most important lesson that any CEO should learn is that, the people make the company, without the people, there is no operation. Therefore, invest in your employees, the return will always be substantial.


  9. Lead Sanitation Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    Awesome smell and unlimited free trash

    Cons

    Waking up early and leaving while still in 'the mood'


  10. Open to knowledge

    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They're seeking people who can make a difference and advance their tech.

    Cons

    Ugly UI's! Ugly legacy code.

    Advice to Management

    Hire an architect.


  11. Operations Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Wildwood, FL
    Former Employee - Operations Specialist in Wildwood, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    nice people working with you, everyone works together to get the job done in a timely manner . everyone is a team player

    Cons

    management plays favoritisms to certain people



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