Waste Management Reviews

Updated July 16, 2015
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Waste Management President, CEO & Director David P. Steiner
David P. Steiner
64 Ratings

Pros
  • Good pay, most of employees are good people (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)

Cons
  • Very long hours for salary workers with the management attitude of if you don't like it we can replace you (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Pros and Cons

119 Employee Reviews

Sort: Popular Rating Date
  1. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Manager
    Former Employee - Route Manager
    Doesn't Recommend
    Negative Outlook

    I worked at Waste Management full-time (More than 3 years)

    Pros

    Good Company overall, Houston knows what they are doing, a very proactive forward approach

    Cons

    Horrible outdated managers, that are not connected with the style of management of today

    Advice to Management

    Move into the 21st Century with updated managers


  2. Helpful (2)

    Annonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Commercial Representative in Phoenix, AZ
    Current Employee - Inside Commercial Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You learn a lot about trash, recycle and regulations. Company is environmentally focused. Paychecks are weekly. No waiting time period for 401k to be fully vested.

    Cons

    Pay is not very competitive, compared to other companies locally. There is not anyone who audits sales. This causes a rift between those who do their job honestly and with integrity, compared to those who are only there to make their bonus thru whatever mean possible. The majority of managers are not very focused on improvement but instead only on making numbers for the month. Surveys are not very well weighted each month, if a customer is upset with the company it counts against the employee who took the call. Advancement is who you know instead of what you know.

    Advice to Management

    Hold employees accountable for their sales and for the work they do. If reps are being dishonest only to help themselves it hurts the whole company as well as their teammates. There are some great supervisors, but there are even more who are unprofessional and not very well suited for the position.


  3. Helpful (3)

    Bad management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Waste Management full-time

    Pros

    we used to receive good bonus at this company

    Cons

    MAnagement doesn't listen to your ideals, There is a buddy system, you are not appreciated


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Managers only promote the people they like

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prefer Not to Say in Houston, TX
    Former Employee - Prefer Not to Say in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Waste Management (More than 8 years)

    Pros

    The benefits are good and 401k

    Cons

    Management is unfair, raised suck and when you complain to HR they do nothing

    Advice to Management

    Treat the people who are loyal to your company with dignity and respect, because they are the reason your company grows


  6. Helpful (2)

    Not worth the $

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Berwyn, IL
    Current Employee - Dispatcher in Berwyn, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Waste Management (Less than a year)

    Pros

    None I can think of

    Cons

    Worse company to work for - informed by supervisor when under medical care that the doctor cannot dictate hours. Humiliation in front of peers. Only concerned about the numbers and how much can be accomplished in a day. employees are expendable and supervisors make sure that it is known. If I could rate a zero for the company I would

    Advice to Management

    It would do no good


  7. Interview Process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Waste Management full-time

    Pros

    I loved working there years ago and they had great benefits.

    Cons

    I tried to apply recently to come back but could not get past the phone recruiter. He decided I did not have the background. I feel I would have been a great fit with my background.

    Advice to Management

    Revisit your recruiters and maybe have 2 different people call applicants as they may see something different.


  8. Helpful (1)

    Fleet manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Waste Management full-time

    Pros

    Not much to say- long hours

    Cons

    too much good old boy networking


  9. NEVER EVER Work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Phoenix, AZ
    Former Contractor - Anonymous Contractor in Phoenix, AZ
    Doesn't Recommend

    I worked at Waste Management as a contractor (Less than a year)

    Pros

    The people that i worked with were ok with two exceptions. Talked down to and belittled

    Cons

    Everything, Pay sucked, supervisor SUCKED. Played favorites and favored the two employees mentioned above


  10. Helpful (1)

    Operations Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy work. Good training. Nice drivers.

    Cons

    Hard to keep busy. Not much to do. Poor management


  11. Helpful (1)

    Training Sucked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Previous Call Center Employee in Phoenix, AZ
    Former Employee - Previous Call Center Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice cafeteria ... I don't have any other pros

    Cons

    Everything else. Low pay for the position. Cubicles .. Training was overcrowded & only 1 of the trainers knew the computer systems. She was off 2 days & the other woman didn't know how anything worked. They wouldn't help asked ! Punching in@ the door no more than 5 minutes before your shift starts is mandatory, but you then must do EVERYTHING necessary before you clock in at your desk ... IE: bathroom, drinks, etc ... this is not humanely possible !!

    Advice to Management

    Get a better training system. Figure out how to make it easier for your employees to clock in and still be on time...



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