Waste Management Reviews

Updated April 24, 2015
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2.8
580 Reviews
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Waste Management President, CEO & Director David P. Steiner
David P. Steiner
335 Ratings

Pros
  • Good pay, really friendly work place environment, growth potential (in 37 reviews)

  • Good benefits / annual bonus (if at all paid) (in 35 reviews)

Cons
  • Long hours management don't care for you just be at work av (in 18 reviews)

  • Central Dispatch & customer service do not have the ability to address customer's needs (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    inside commercial rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Commercial Representative in Phoenix, AZ
    Former Employee - Inside Commercial Representative in Phoenix, AZ

    I worked at Waste Management full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    fun people to work with

    Cons

    old out dated system and management not on the same page

    Advice to Management

    have huddles with team and management don't keep your employes in the dark

  2. Helpful (2)

    Route Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Manager in Dallas, TX
    Current Employee - Route Manager in Dallas, TX

    I have been working at Waste Management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    fast paced, solid working and semi consistent work expectations

    Cons

    make up rules as they go along, 60 hrs work week, different sites have different operating protocal

    Advice to Management

    Be realistic- to yourselves, employees and stockholders. You are a proven company that is getting a little bit greedy.

  3. Helpful (2)

    Treated poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Windsor, CT
    Current Employee - Customer Service Representative in Windsor, CT

    I have been working at Waste Management full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Plenty of parking at job site

    Cons

    Poor raises. Treated poorly. Just a revolving door.

    Advice to Management

    Have respect for all workers.

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  5. Helpful (1)

    Its about who you know, not what you know. A culture a vagabond, treat you like you do not matter at all.Drama every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Well, if you are deperate for a job then by any means, apply and get a job there, if you are looking for a career, I suggest perhaps making plans elsewhere.

    Cons

    Its about who you know, not what you know. A culture a vagabond, treat you like you do not matter at all.Drama every day

    Advice to Management

    Dont have any advice for them, they will be who they are regardless of one's opinion.

  6. Helpful (4)

    Hard work goes unnoticed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Commercial Representative
    Current Employee - Inbound Commercial Representative

    I have been working at Waste Management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hours. No weekends. Off by 6 pm

    Cons

    Everything. They have no integrity. They change your goals on you at the end of the month. They reward employees who are constantly lying to customers, cheating and passing of their work of to others. Yet those that are actually hard working and get great sales numbers get no recognition, no appreciation, no pat on the back.
    Systems are constantly crashing. They will make you take calls for areas you weren't trained on.
    That place is a MESS.

    Advice to Management

    Treat everyone the same. No favoritism. And treat your employees like you actually want them there. . ESPECIALLY the good ones

  7. Helpful (4)

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sorter in Denver, CO
    Former Employee - Sorter in Denver, CO

    I worked at Waste Management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A couple good people. Dental insurance. Health insurance. Although deductible was high so I couldn't see a doctor.

    Cons

    Dangerous working conditions, 70 hour work weeks, last minute schedule extensions, horrible treatment from management, little or no communication from supervisors and management, illegal business practices. Working in the MRF Starting pay is just barely above minimum wage and raises are about 12 cents a year. Employees going on 10 years with waste management making less than 10 dollars an hour.

  8. Helpful (2)

    This is not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Residential Representative in Marietta, GA
    Former Employee - Inside Residential Representative in Marietta, GA

    I worked at Waste Management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company offers job stability as long as your not late or don't call in. If these things don't occur and you do your job and meet you standard metrics then you will keep your job

    Cons

    You are not allowed to call in for no reason and your not to be late no matter what the reason is you would lose your job depending on how many occurrences you already have for the year and your only allowed to have 7 for the year. also there is no career ladder at this company

    Advice to Management

    Please note that people have a life outside of the job.

  9. Helpful (4)

    Commercial Route Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Manager in Winston-Salem, NC
    Former Employee - Route Manager in Winston-Salem, NC

    I worked at Waste Management full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The drivers are really good people, other than that, i can't think of one positive thing to say about WM.

    Cons

    Extremely long hours (12-14hrs). Micromanagement to the highest level, poor training, unrealistic goals, and an overall poor work environment. WM will say its all about being safe but they hound the drivers about completing their routes at by a certain time (speed vs safety; conflicting agendas). The trucks break down frequently but as a route manager you are still responsible for making sure all routes get completed, while making sure no driver works more than 14 hrs a day or more than 57hrs per week. Often times when a truck breaks down, you won't know until the very last minute and chances are you won't have a viable spare truck. WM will say family is number one but in actuality, you will not have any kind of life. Your day will start at 3 am and you won't get off until about 4pm (or later). Even when you get home, you are still required to answer emails. The drivers are treated like modern day slaves. WM is the worst company/organization I have ever worked for. I would not encourage anyone to work for this company not matter how desperate a person is for employment.

    Waste Management Response

    Jan 29, 2015Talent Acquisition

    We are sorry you feel this way - this isn't what we want to hear. We recognize that the front line is a challenging place to work, and hope you expressed this with your local management prior to you ... More

  10. Helpful (2)

    Worst Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is good and the benefits are decent.

    Cons

    Good old white boy network that will never promote any minority. They work you to death and still don't appreciate what you do. Decentilized business that lets the areas dictate what corporate should do. They reorganize every 2-3 years and you never know when the axe will fall. Stress is off the charts.

    Advice to Management

    Diversify and get rid of some of the old horses in the areas. The company will never change if the leadership changes.

    Waste Management Response

    Jan 29, 2015Talent Acquisition

    We are sorry you feel this way. We appreciate our employees' hard work and dedication to the team, and have shared your feedback as we strive toward continuous improvement.

  11. Helpful (5)

    Disappointed...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Manager in Englewood, CO
    Former Employee - Route Manager in Englewood, CO

    I worked at Waste Management full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay and benefits are ok.

    Cons

    Most Managers have limited “real world” experience or education. Training for incoming Managers is limited.

    Advice to Management

    They really need to hire more from the outside. Too many District Managers who started off as Drivers and the only management experience they have is with Waste Management. They need to mix in people with some education. Most Managers are afraid of losing their job. Management is encouraged to pressure Drivers on efficiency, which in turn creates a safety issues and a high turnover rate.

    Waste Management Response

    Jan 29, 2015Talent Acquisition

    This isn't what we like to hear and are sorry you feel this way. We're actively working to improve communication and training channels from corporate to the front line. This feedback is valuable as ... More

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