WatchGuard Technologies Reviews

Updated March 24, 2015
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2.9
57 Reviews
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WatchGuard Technologies Interim CEO Michael Kohlsdorf
Michael Kohlsdorf
2 Ratings

Pros
  • Good location right across from Safeco and Century Link fields (in 5 reviews)

  • Excellent place to learn networking, intrusion prevention, firewalling, etc (in 3 reviews)

Cons
  • Entire company suffers when the sales team doesn't meet their goals (in 3 reviews)

  • The management team seems to be stuck in a time warp of leading by command and control (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Bus Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WatchGuard Technologies

    Pros

    Great benefits, casual dress, ability to work from home half time

    Cons

    nothing bad to say about this company ...they are awesome to work for

  2. Seatle Based Internet Security Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Washington, DC
    Former Employee - Sales in Washington, DC

    I worked at WatchGuard Technologies

    Pros

    Nice people, fair pay and benefits, good technology and decent marketing

    Cons

    Lacking in true sales DNA to get to the next level, They spend money but are not super aggressive or risk takers to seize the market,. They play it safe

    Advice to ManagementAdvice

    Be Bold, Take Risks. Challenge the competition, not on price but on technolgy and support.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Challenging to keep a positive attitude sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WatchGuard Technologies full-time

    Pros

    The employee base is made up of a lot of wonderful people who work really hard to do the right thing. The main reason why most people say that they stay at WatchGuard is due to their co-workers. When you find such a wonderful group of people, it's hard to leave them behind.

    Cons

    Unfortunately management can't seem to make the right decisions at the right time for the right reasons to be successful. Consistently making decisions that are short sighted and not for the right reasons. No tenured benefits or employee centric programs that help develop long term employees. No growth potential due to lack of corporate growth.

    Advice to ManagementAdvice

    Figure out who your customer is and why they want your products. Create long term product plans and roadmaps before making decisions about products and subscription offerings. Too much time is spent on products or programs that aren't used by the wider audience and that takes resources away from building a strong and stable product line.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Great place to get your start!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager
    Current Employee - Senior Program Manager

    I have been working at WatchGuard Technologies full-time (more than 3 years)

    Pros

    Since I’ve come on board I have had the opportunity to really advance in my career. WatchGuard is a good place to get your start when often other companies only want senior level people and refuse to offer on the job training and entry level positions. Friendly team environment. Management is personable and down to earth/ approachable. The new interim CEO is well received. Great location.

    Cons

    Not much inter-department socializing, very few corporate sponsored events. Compensation lower than competitors in some depts.

    Advice to ManagementAdvice

    Executive management has been erratic in the past (penny wise pound foolish) which resulted in some negative feelings, but great changes have been made. Very recently we have more recognition of achievement by key contributors which is appreciated. More realistic expectations of growth.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Lackluster Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at WatchGuard Technologies full-time (more than a year)

    Pros

    Competitive network security appliances and software. Solid partner program. Reasonable benefits.

    Cons

    A rudderless ship, despite departmental restructuring, upper and mid level management changes, and some rather poor and confusing attempts to change the marketing message. Despite good benefits, pay in some positions is not as competitive as it could be, and training is of any sort in any role is either lacking or non-existent.

    Advice to ManagementAdvice

    Throw in the towel, and just sell the company. You'll have some victories here and there, but ultimately you'll never, ever make up for all of the bad decisions that have been made over the years. Relevance is no longer a viable goal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. A fast improving company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WatchGuard Technologies

    Pros

    Flexible work environment. The company seems to listen and is improving

    Cons

    Still awaiting a full-time CEO. Having an interim CEO since May starts to impact on the ability of the company to lay out a strategic vision

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WatchGuard Technologies

    Pros

    Great products, decent training good coworkers.

    Cons

    Poor onboarding, no management support and management leaves major decisions to young inexperienced account managers.

    Advice to ManagementAdvice

    Learn how to value your employees and treat them fairly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. No management support. Poor training and onboarding process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Engineer in Chicago, IL
    Former Employee - Sales Engineer in Chicago, IL

    I worked at WatchGuard Technologies full-time (less than a year)

    Pros

    Great products
    Team support is good, sales engineers are supportive

    Cons

    No management support.
    Poor onboarding process
    No formal review process
    Minimal training and support

    Advice to ManagementAdvice

    Value your employees. I felt like I was left to the mercy of my team, who are young and not experienced to be in charge. Management needs to step up and manage their company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Working there was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative I in Seattle, WA
    Current Employee - Technical Support Representative I in Seattle, WA

    I have been working at WatchGuard Technologies full-time (more than a year)

    Pros

    Great work environment. Very flexible work schedule. You can take days off regularly or work from home very often. Everyone there is very helpful and supportive of what you do.

    Cons

    There aren't a lot of cons in this business. I would say that the only one can be looked as a pro as well. The Watchguard tech support floor is in a sense a farm system. You get there with certain skills and when you leave after a year or two (you will likely leave promotion is not likely) your skills will have grown a ton. With this on your resume you can go somewhere else.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Good products but management issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WatchGuard Technologies full-time

    Pros

    - most of the products work and are well priced
    - you are very independant
    - the pay is good

    Cons

    - it's a very competitive market with long selling cycles
    - the management is not very helpful/talented, there is a high turnover among them
    - the job does not feel safe

    Recommends
    Positive Outlook
    Approves of CEO

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