Waters Reviews

Updated August 12, 2014
Updated August 12, 2014
56 Reviews

3.5
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waters Chairman, President, and CEO Douglas A. Berthiaume
Douglas A. Berthiaume
28 Ratings

Review Highlights

Pros
  • Overall a good company to work for (in 5 reviews)

  • Job security - very few redundancies even in crisis (in 5 reviews)


Cons
  • aging population, especially upper management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Innovative company, with a good working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Milford, MA
    Current Employee - Manager in Milford, MA

    I have been working at Waters full-time for more than 10 years

    Pros

    Waters is an innovative company which generally hires motivated and knowledgeable people. Many of the company employees are long tenured employees, which makes it easier to build on the technological innovation, and overall knowledge base. It's relatively easy to find an expert in many areas to consult with on projects or issues.

    Cons

    Most recently it appears the tenured people are less valued and there seems to be a movement to reduce the average tenure from it's present 13 years mean.

    Waters can be a difficult place to institute change. Once on a specific direction the management doesn't like to change even if the path seems incorrect.

    Employees with low performance are rarely addressed and this issue is sometimes management's fault but worse yet HR are less likely to assist.

    There are continual reduction of benefits, most recently the healthcare plan was changed to Cigna which is a subpar provider.

    Advice to ManagementAdvice

    Address the issues above.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company culture but poor career growth potential

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waters full-time

    Pros

    Good people work at Waters and it is very common to find employees who have worked in Milford for 15+ years. Leadership has been stable and accessible.

    Cons

    No career growth - you get pigeon holed into a role. Also no appetite for risk. Very conservative company.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Too many people idling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Milford, MA
    Former Employee - Anonymous Employee in Milford, MA

    I worked at Waters full-time for more than 8 years

    Pros

    The pay is fair but you will make more if you are a technical expert and have an advanced degree. Most managers are very flexible and the company is very family-friendly. Career training is strongly encouraged.

    Cons

    Too many people at Waters are just putting in their time trying to get to retirement. The majority of the employees put in 7-8 hours and head home.

    Advice to ManagementAdvice

    Hold more people accountable for meeting deadlines

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Collaborative Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waters full-time

    Pros

    Overall a good company to work for

    Cons

    Very pressure driven at times, but in between projects things can be very slow and boring.

    Recommends
    Neutral Outlook
  6.  

    Okay overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waters full-time for more than 3 years

    Pros

    Stable business model. Great products.

    Cons

    Slow to change. Difficult to 'push the envelope' and innovate internal processes. Budget is always an issue and hinders company progress. No flexible work schedules which is disappointing.

    Advice to ManagementAdvice

    Embrace change, don't fight against it.

    Invest in your people - not everything is about company profit.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    MARKETING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waters full-time for more than 8 years

    Pros

    Job security - very few redundancies even in crisis. Decent management in most division/department with the odd ball here and there.

    Cons

    Salaries are much lower than market offering but HR will argue that these salaries are acceptable on a Metro West scale. Very little investment in updating systems and not enougth employees to cover for old inadequated systems (CRM, ERP), Can make everyday working life challenging.

    Advice to ManagementAdvice

    Invest in new entreprise systems, solutions and people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  Milford, MA
    Current Employee - Finance in Milford, MA

    I have been working at Waters full-time for more than 8 years

    Pros

    decent life/work balance - not a sweat shop
    knowledgeable people

    Cons

    prides itself for not paying at the top
    complacent upper management
    aging population, especially upper management
    conservative approach to investment/growth
    a lot of money spent in the wrong places

    Advice to ManagementAdvice

    lacking long term vision

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Milford, MA
    Current Employee - Inside Sales in Milford, MA

    I have been working at Waters full-time for more than 3 years

    Pros

    Great benefits
    Good pay
    Friendly co-works
    Professional atmosphere
    Lots of room for career advancement, or even career changes within company
    Excellent management

    Cons

    Conservative company, it isnt for everyone

    Advice to ManagementAdvice

    Management is excellent! Always friendly and willing to help/answer questions

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Went Very well. Very relaxed atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Milford, MA
    Current Employee - Financial Analyst in Milford, MA

    I have been working at Waters full-time for less than a year

    Pros

    Easy questions, very pleasant to talk to.

    Cons

    Were not totally honest about work the job entailed

    Approves of CEO
  11.  

    No Career Path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waters full-time for more than 10 years

    Pros

    Innovative on the chemistry side (extremely innovative), so if you are a chemist working on instruments, it's a very exciting place to work.

    Cons

    There's a lot of internal hiring, and not so much workforce reduction. This can be good...or it can lead to a completely stagnant employee base.

    There are no set career paths for lower level employees. You stay in the job you have until you quit/retire or you force a move.

    All higher level management is on the verge of retirement without a clear succession plan.

    Advice to ManagementAdvice

    Career paths, employee development, and a good work-life balance are not frivolous. These are ideas that have been cultivated for the past two decades. Please get HR to exit the '70s.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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