Waters Reviews

Updated June 27, 2015
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3.5
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Waters Chairman, President, and CEO Douglas A. Berthiaume
Douglas A. Berthiaume
46 Ratings

Pros
  • Waters employees are allowed a good work/life balance (in 4 reviews)

  • Overall a good company to work for (in 5 reviews)

Cons
  • aging population, especially upper management (in 3 reviews)

More Pros and Cons

101 Employee Reviews

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  1. Helpful (2)

    great growth opportunities, compensation increases/bonus plan not ideal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Milford, MA
    Current Employee - Senior Manager in Milford, MA

    I have been working at Waters full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very collaborative environment, surrounded by friend, incredibly intelligent people. Lots of opportunity to make your role your own, and work without being micromanaged. Very interesting, challenging, and varied projects. The company has many very experienced, knowledgable people who make great mentors.

    Cons

    As a manager, it's difficult to reward employees because the compensation policy is very conservative. If you're an employee who frequently goes above and beyond, it's difficult to feel rewarded for that performance. As a global company, some of the policies and procedures seem very small-company minded.

    Advice to Management

    Reward your employees! Verbal accolades are fantastic, but please change your HR/benefits/compensation policies to be more in sync with what other global, modern companies are doing. A lot a great people move on, even though they love working at Waters, because they are better rewarded elsewhere, or have opportunities for promotions.


  2. Helpful (2)

    Interesting Technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, MA
    Current Employee - Anonymous Employee in Milford, MA

    I have been working at Waters

    Positive Outlook
    Positive Outlook

    Pros

    Stable environment, intelligent co-workers. Gym on site.

    Cons

    Generally low compensation in industry, especially in a very competitive low unemployment environment

    Advice to Management

    Reexamine current compensation vs. industry standard throughout the organization. Expand rewards throughout the entire organization, not just at the top 15%.


  3. Helpful (4)

    Culture and Value Has Really Changed During My Time at Waters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waters full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Still many very loyal, hardworking people there who have ridden out the many, often negative changes over the years and still care about the company and want to see it succeed. Some management still offers family friendly flexibility. Offers competitive salaries without the hike into Boston. Gyms and gym classes are almost free and offer a wide variety of options.

    Cons

    Focus has very much shifted to the top few golden preferred for raises, promotions and recognition. Opportunities for career development are rare to non-existent, although they are talked around a lot during reviews. Workloads, but not headcounts, have increased to the nth degree with employees being asked to take on increasingly impossible amounts--as if being set up for failure to justify the lack of raises, promotions or recognition. Feedback from majority of employees is that HR is unapproachable, unresponsive, lacks follow up for career development or other requests and puts the ownness of any issue back on the employee. Although I realize that no one can control the rising cost of healthcare, our benefits package was sold to us as a great thing and I'm seeing for myself and hearing from many other just how financially crippling this year has been because of the changes--great benefits used to be a huge perk and now it's a huge liability. All of these issues are very discouraging, because years ago I would have actively recruited friends and family to this company. Now when I'm asked I will (and do) tell people to look elsewhere. The current environment has become conducive to quick burn out, necessary competitiveness that borders on ugly/unprofessional for the above reasons, and the knowledge that no matter how hard you try your reward will be that you'll simply be given even more to do with no end in sight. Not a good feeling. I am watching people leaving in droves for greener pastures.

    Advice to Management

    Please read all of the comments in these forums... change is great as long as those who do the work day by day are not overlooked or forgotten. Reward hard work, even if it's not from your top 10% or high profile people. Development cannot just be words on a page--it has to be encouraged and followed through. Let your employees have a voice. HR needs to be less intimidating to those who need help...I cannot tell you how many times I have heard, "I would never go to them!" The stories around the company about peoples' negative experiences when they've tried to ask for help are many and discouraging...it matters. Find a way to reinvest in headcount--the work overload is a serious issue across the board. Does the exit interview still exists? I'm wondering if you are getting this honest feedback from the many people who are leaving.


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  5. engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massachusetts in Milford, MA
    Current Employee - Massachusetts in Milford, MA

    I have been working at Waters full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    stable company, very few lay offs

    Cons

    little room for advancement, boring work

    Advice to Management

    none


  6. Helpful (1)

    Field Service Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Waters full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Get to make my own hours. Free car and everything that goes with it. get to work on the best of the best stuff

    Cons

    low pay. long hours. lots of driving. having to be part of the big wheel. when something simple needs to get done but they just make it way to complicated

    Advice to Management

    they need to start giving bigger salaries. new hires and experienced engineers are leaving to third party because they pay more. treat us well and we will be loyal


  7. Helpful (1)

    Good company doing great things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milford, MA
    Former Employee - Anonymous Employee in Milford, MA

    I worked at Waters (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No micro managing, flexible and understanding to personal situations

    Cons

    Not enough resources for amount of work


  8. QA Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waters

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Encouraging Staff and amenities on site

    Cons

    Improvements to be made to the regulatory control of quality

    Advice to Management

    Improve seriousness of regulatory requirements


  9. Helpful (1)

    senior evaluation scientist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, MA
    Current Employee - Anonymous Employee in Milford, MA

    I have been working at Waters

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Location, cross functional team exposure

    Cons

    Low salaries, low or no bonuses

    Advice to Management

    Value and retain your people


  10. One of the very few truly great companies in Massachusetts.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waters full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Technology Leader. The primary innovator in LC.

    Cons

    Extremely conservative business practices can make it difficult to respond to changes in the market.


  11. Helpful (5)

    Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waters full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - good experience
    - interesting company

    Cons

    - senior management are useless
    - people stay for a long time at this company so it's hard to move up or they don't promote employees and hire people that are clearly not qualified to be managers

    Advice to Management

    promote employee that are working hard and dedicated



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