Waterworks

  www.waterworks.com
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Waterworks Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

2.9 17 reviews

100% Approve of the CEO

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Peter Sallick

(3 ratings)

54% of employees recommend this company to a friend
17 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Place to Work!

    Anonymous Employee (Current Employee) Danbury, CT

    ProsEveryone that works for Waterworks is very friendly, they really hire great people! I've worked in both a showroom and the home office and really enjoyed both experiences. The company seems to really care about its employees and goes above and beyond to show it.

    ConsThere are often challenges to deal with but I think that's just part of the job.

    Yes, I would recommend this company to a friend

    Waterworks HR Director responded to this review

    Jul 22, 2014

    Thank you for your review! So happy that your experiences in our showrooms and home office have been positive!
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Two Worlds

    Consultant (Current Employee)

    ProsWell designed, beautiful product that is timeless. Waterworks can offer everything form a single bar of soap to a complete bathroom. A Waterworks bath is a beautiful bath.

    ConsSenior management and the corporate office seem completely detached from the needs of the showrooms and field staff. There is much that is penny wise and pound foolish about how the showrooms are managed. Waterworks represents itself as a luxury brand yet, it is not uncommon for the field staff to be told to print marketing material because the glossy, professionally produced brochures are too costly. This is but one example.

    Advice to Senior ManagementAside from the occasional employee satisfaction survey, it would be prudent to conduct internal focus groups that are made up of all levels of employees from all regions on a regular basis. Often, the field staff is left to feel as if they are not being heard at all.

    Regarding personal matters, the HR staff lectures rather than supports which makes one feel uncomfortable about asking even the most basic questions.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Waterworks HR Director responded to this review

    Jul 22, 2014

    Thank you for your feedback and suggestions. We will work on the communications and providing the right tools for success; and do our best to fully demonstrate how important our field associates are ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company

    Marketing & Product Information Temp (Current Employee) Danbury, CT

    ProsGreat People, very cool building to work in - so much light and open concept.

    ConsNot in a city. Open concept offices can be both good and bad - hard to have a private phone conversation or concentrate if there is a lot of noise going on.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The place where you want to work!

    Home Office (Current Employee) Danbury, CT

    ProsWaterworks is a place that cares about their employees. They create opportunities for growth and development along with a push for a work life balance. That with the attractive benefits, show they truly have the best interest of their employees at heart. The company has an outstanding reputation of quality and innovation in their product and luxury service. Lots of exciting company initiatives to further grow Waterworks and there will definitely be further advancement in career opportunities for people who want to work hard and be a part of a great team!

    ConsSometimes can be hard to keep the push for the steady work/life balance because we are so busy. But the company tries hard to keep it in their culture.

    Advice to Senior ManagementAs you take Waterworks to the next level in the market place be sure to continue to grow your people as they will be an asset to your continued success.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    Great company, office management is a joke

    Anonymous Employee (Former Employee)

    ProsGreat company and great product

    ConsNo work or life balance

    • Culture & Values
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    • Senior Management
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    On the right track and growing

    Bath Sales (Current Employee) New York, NY

    ProsWaterworks has incredible product and beautiful showrooms. The company is starting to grow again after the 2009 reorganization. The senior management is much better now, the company is back in family hands, and support and systems are more stable. It feels like the company is investing more heavily in employees, their experience and career paths. Finally back on the right track.

    ConsGrowing pains of not enough employees for the growth in business. Can feel like there's an overload of work on each person. Sometimes too many people are involved in the same initiatives (too many cooks). Also new systems or processes are introduced before glitches and issues in older systems are resolved. Very antiquated computer systems and confusing process.

    Advice to Senior ManagementKeep expanding with the right employees and keep focusing on the great product. Don't get too confident that the workforce knows what you're thinking without communicating it more clearly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    GREAT COMPANY! LOTS OF OPPORTUNITY

    Anonymous Employee (Current Employee) Danbury, CT

    ProsOpportunity to learn. If you show interest and intiative you will be rewarded with interesting assigments, recognition and opportunities to learn and grow. It is a small company so everyone works hard, so you have to be willing to be fully engaged while at work. Terrific and luxury brand. Great employer with very good benefits and time off policies.

    ConsEmployees are all over the country so making connections can be hard, so you have to be willing and able to be a good communicator.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    Hot and cold

    Anonymous Employee (Current Employee) New York, NY

    ProsBenefits are good compared to others.

    ConsCommunication between Corp and sales terrible!

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    Caution, you are entering a 'No Promotion Zone'.

    Designer (Former Employee) Corona del Mar, CA

    ProsNice store location and some friendly coworkers. My immediate supervisor was somewhat helpful in showing me the ropes and another coworker who had been with the company for quite some time clued me in to the real behind-the-scenes situation. Probably should have left then!

    ConsThe company hires you with promises of promotion that never happen. There is some back-stabbing and pettiness within the hierarchy somewhat due to personality conflicts in management that never seem to be addressed and resolved. This in turn causes a stressful work environment.

    Advice to Senior ManagementBe honest about your promotion policies and be upfront about the true lack of any opportunities other than learning how to fold towels the 'Waterworks way'.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great products lousy work environment.

    Designer (Former Employee) Danbury, CT

    ProsNice line of products. They have very beautiful and expensive lines of bathroom fixtures and accessories. Most of which I could not afford because I worked for them.

    ConsThe people there are very negative. The senior management had a better the thou attitude. Working there reminded me of the show Ugly Betty. I saw people promoted and laid off a few months later. There was a lot of micro managing and management seemed rarely open to an new ideas.

    Advice to Senior ManagementAny advice would fall on deaf ears because senior management changes over with the weather.

    No, I would not recommend this company to a friend

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