Wawa Reviews

Updated September 20, 2014
Updated September 20, 2014
292 Reviews
3.8
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wawa CEO Chris Gheysens
Chris Gheysens
127 Ratings

Review Highlights

Pros
  • Great people, good pay, excellent ESOP and 401k (retirement plans) and other perks (in 18 reviews)

  • They offer good benefits for those who work a decent amount of hours as well (in 17 reviews)


Cons
  • You need to be good at planning ahead to ensure a solid work life balance (in 10 reviews)

  • 24/7 Business that never closes can be highly demanding & draining at times (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good company, great salary but poor work/life balance. This company is all about who you know!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Vineland, NJ
    Current Employee - General Manager in Vineland, NJ

    I have been working at Wawa full-time for more than 8 years

    Pros

    Pay and benefits are good. This is the reason most people stay.. It is impossible to find a job that compares to Wawa's compensation. The free stock and retirement package is amazing!

    Cons

    You have no personal life if your a manager. Once you are promoted to a fuel store, there's very little room to move up. External hires are paid far more (and they have guaranteed bonuses) than people dedicated to the company for years!! There is no additional pay for working the highest volume, toughest stores. Everything is based on if you achieve your outrageous budget, not on Prior year sales and business growth. If your area manager dislikes you for any reason, you will be unemployed or demoted for certain!!!

    Advice to ManagementAdvice

    The politics of the company make those working in the stores disgruntled. People get promoted to area manager & lead levels only because they know the right people. Yearly evals and FOSA Documentation are never considered for promotions??! When applying for a position, the candidate gets the job based on an interview ( that some candidates have access to the questions weeks prior) not on they're previous work performance or because they truly are the best person for the job! Thus the people that deserve promotion rarely get it!! Store level people are held accountable for everything and anything they do, however this is not true for the supporting departments. Store operations also gets frustrated with the amount of money the company wastes on non-essential things. When finances are tight the first thing that is cut is store labor??? When as a company we blow millions a year on things such as flying FL managers to events and paying for rooms, food, cars, air fare..etc...

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work they value their people.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Culture and benefits. People are awesome.

    Cons

    Not enough pay for the amount
    Of
    Work.

    Advice to ManagementAdvice

    Learn the culture. Enjoy your people.

  3.  

    Excellent Company Great Benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Excellent Company Great Benifits plan

    Cons

    Can not think of any negitives

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  5. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Egg Harbor City, NJ
    Current Employee - Anonymous in Egg Harbor City, NJ

    I have been working at Wawa full-time for more than 10 years

    Pros

    Opportunity to learn and grow with a company that is moving forward in retail!

    Cons

    Long hours, the need to take work home with you because it is impossible to get things done during the work day

    Advice to ManagementAdvice

    Work in the stores and next to your people! Some upper management have done this and it has bonded associates and management

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Amazing, simply amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fuel Associate  in  Jackson, NJ
    Current Employee - Fuel Associate in Jackson, NJ

    I have been working at Wawa part-time for less than a year

    Pros

    Good pay, good hours, benefits, customers, easy job, the overall aura of the place is fantastic

    Cons

    Some customers can be rude, and others think it's your fault that the gas is expensive, but the amount of good customers outweighs that by a long shot.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Learning culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Flexibility, training, networking, values, education assistance

    Cons

    Work life balance, pigeon holed, losing family centric focus

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great People, Great Benefits, Great Core Values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time for more than 8 years

    Pros

    Great Core Values, Great benefits with 401k company match and employee stock ownership plan, great wellness program, up and coming career development programs, good amount of paid time off (especially for full-time employees), great financial stability as a company, competitive pay, free coffee!

    Cons

    All open positions are very competitive, so it may be tough to get to the level that you want to be at in your career quickly; store-level has long and sometimes unusual hours

    Recommends
    Approves of CEO
  9.  

    Hard Work Environment with great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Tampa, FL
    Former Employee - General Manager in Tampa, FL

    I worked at Wawa full-time for more than 8 years

    Pros

    Great oppurtunity to gain additional income through budgets. Up to $3500/month in bonus.

    Cons

    political atmosphere, lots of hard work, and must work long strenous hours.

    Advice to ManagementAdvice

    cross your I's and dot your T's

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    I really used to like it but then things got bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Wawa part-time for more than a year

    Pros

    Its a nice place to work depending on what store your working at. Its flexible and the pay isn't bad

    Cons

    The management can suck at times. If you don't have the right General manager or managers the store can fall apart quickly. They don't respect your days off and will call u frequently

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Got driven out by upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time for more than 3 years

    Pros

    Benefits are great. The pay rate was OK. The PTO was by far my favorite. PTO was probably the best plan I've seen at any company.

    Cons

    Upper management treating people like they are worthless. People getting the short end of the stick because they aren't in the "in" group. If the general manager and an associate are close, the associate will most likely get promoted. There's no equal treatment with upper management. If you and your AGM and GM don't get along you don't survive in the company. Also, there was no balance of work/life balance. My family would be devastated that I would work such weird schedules. At times I would be scheduled 6am-3pm and other times 11am-11pm. Several times I was scheduled 11am-8pm and then come back the next day and work 3am-2pm.

    Advice to ManagementAdvice

    Treat everyone fairly. Diversity in the company is there for a reason. Just because you don't agree with the way someone does something doesn't make it wrong. It makes it different. WAWA couldn't be successful without diversity in their stores. Be open to new ideas and have a genuine open door policy. Not a.... it's open if I like what you have to say policy.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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