Wawa Reviews

Updated April 26, 2015
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3.6
414 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Wawa CEO Chris Gheysens
Chris Gheysens
189 Ratings

Pros
  • 401K Match, and Employee Stock Ownership Program plop a nice chunk of change on your already competitive salary (in 14 reviews)

  • Great people, good pay, excellent ESOP and 401k (retirement plans) and other perks (in 22 reviews)

Cons
  • You need to be good at planning ahead to ensure a solid work life balance (in 19 reviews)

  • 24/7 Business that never closes can be highly demanding & draining at times (in 13 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. I left to take a new job and decided to come back to wawa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MIT in Bergen, NJ
    Current Employee - MIT in Bergen, NJ

    I have been working at Wawa

    Approves of CEO
    Approves of CEO

    Pros

    Compensation, Stock, Health Care, Personal Time/Vacation time

    Cons

    Can be stressful work environment, fast paced, open 24/7

  2. Very fast paced job, but very worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Halethorpe, MD
    Current Employee - Customer Service Associate in Halethorpe, MD

    I have been working at Wawa full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The benefits are the best if you work full time, It's a very friendly environment and we treat each other live a work family.

    Cons

    There is always at least 5 things that need to be done.

  3. It has flexible hours and a good atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Toms River, NJ
    Current Employee - Customer Service Associate in Toms River, NJ

    I have been working at Wawa part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The top three best reasons to work for this company are:
    1. Flexible hours
    2. Creating friendships
    3. Company cares about all employees

    Cons

    The top three downsides with working for this company:
    1. Constant movement and standing
    2. Angry Customers
    3. Minimum wage position

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  5. Lead Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa

    Pros

    Great pay and great food.

    Cons

    Holidays are mandatory. Sometimes short handed from call outs

  6. Helpful (2)

    Good Company, But Higher Stress than Expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Wawa provides some of the best benefits in the industry. The company is doing very well and constantly opening new stores. They are constantly trying to improve processes and keep employees happy. Turn-over is low.

    Cons

    Sometimes their "improvements" are little off-base. The job is faster-paced than most new hires expect it to be. There are lots of opportunities to move up, but it can be quite competitive. Dealing with the public can be infuriating at times.

    Advice to Management

    When delegating tasks, keep in mind that employees are also helping customers constantly, and you never know what kind of unexpected task will come up. There are too many checklists, and sometimes things keep getting overlooked because there is simply not enough time in one shift.

  7. Fuel Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fuel Service Associate in Galloway, NJ
    Current Employee - Fuel Service Associate in Galloway, NJ

    I have been working at Wawa part-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedules, extra hours due to call outs, fun people, work environment, company cares about employees.

    Cons

    Employees in general. Some who get hired are complete wastes of time and money for the company. Some favoritism is played. Every now and then you come across a bad manager that makes working here suck.

    Advice to Management

    Maybe more of an interview process to weed out candidates. Phone interview, at least 2 in person interviews before an offer, more difficult interview questions. I also believe candidates should have at least a high school diploma. Management should have bachelor's degree or at least 10 years experience or combination of the two.

  8. An amazing company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fuel General Manager in Marlton, NJ
    Current Employee - Fuel General Manager in Marlton, NJ

    I have been working at Wawa

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, family atmosphere, people who care, high pay for hard work, core values, fun, continuing education, teamwork, compassionate supervisors.

    Cons

    Physically demanding work and long work days, with little time for the office.

    Advice to Management

    Balance out the budgets so that stretch budgets are equally shared among all stores.

  9. Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly environment, flexible schedule, excellent way to enhance your interpersonal skills

    Cons

    Health insurance is near impossible to obtain. I worked at Wawa for over a year and qualified for health insurance for 3 weeks before my hours were cut and I was kicked off.

  10. Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice place to work. Nice people. Great Benefits

    Cons

    Gets really busy at times. Customer service isn't that great to begin with

  11. Helpful (1)

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Imm in Atlantic City, NJ
    Current Employee - Imm in Atlantic City, NJ

    I have been working at Wawa full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Pay
    Great Benefits
    The products Wawa sells are top quality.
    Getting to know regular customers
    Time flies by.

    Cons

    Tiring non stop pace.
    Inventory Merchandising Managers work 2nd shift
    and are responsible for entire store.(First shift has 2, sometimes 3 Managers on duty)
    IMM's responsible to run shift., count inventory, plan-o-grams, putting stock deliveries away (every other night) and more!! I like doing all of this, but can get stressful when trying to help the deli and register associates provide excellent customer service at the same time.

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