Wawa

www.wawa.com
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Wawa Reviews

Updated February 28, 2015
Updated February 28, 2015
373 Reviews
3.7
373 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wawa CEO Chris Gheysens
Chris Gheysens
168 Ratings

Review Highlights

Pros
  • 401K Match, and Employee Stock Ownership Program plop a nice chunk of change on your already competitive salary (in 14 reviews)

  • Great people, good pay, excellent ESOP and 401k (retirement plans) and other perks (in 22 reviews)


Cons
  • You need to be good at planning ahead to ensure a solid work life balance (in 19 reviews)

  • 24/7 Business that never closes can be highly demanding & draining at times (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Really fun coworkers and atmosphere, fast paced work, once you know how to all the jobs, you're good.

    Cons

    Hours can be crazy. Don't let them put you on a 3-11 and a 4-2 the next day, because they'll make it a habit.

    Advice to ManagementAdvice

    Better scheduling.

    Recommends
    Positive Outlook
  2.  

    Wawa Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Claymont, DE
    Former Employee - Assistant General Manager in Claymont, DE

    I worked at Wawa full-time (more than a year)

    Pros

    Amazing Company, Benefits, and Stability

    Cons

    Salary before advancement, scheduling requirements, advancement

    Advice to ManagementAdvice

    Start the Assistant Managers with a higher salary to make it easier to remain in place for advancement

    Recommends
    Positive Outlook
  3.  

    Great place to work, they encourage employees to maintain the cleanest environment & the main focus is the customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Hamburg, PA
    Former Employee - Customer Service Associate in Hamburg, PA

    I worked at Wawa full-time (more than a year)

    Pros

    Opportunities to move up in the company, and gaining experience are pros.

    Cons

    Cons are that at certain work places, they do not focus on employee raises, and don't recognize improvements.

    Advice to ManagementAdvice

    Advice to upper management would be to put more effort into caring more about employees and recognizing their improvements in their work.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Customer Service Associate; Shift Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate; Shift Manager in West Chester, PA
    Current Employee - Customer Service Associate; Shift Manager in West Chester, PA

    I have been working at Wawa

    Pros

    Great potential benefits, Very good health, dental, vision plan, Employee Stock Ownership Plan, 401K, and other programs and resources available to their associates. Good Core Values from corporate - they genuinely care about their employees and customers. Lots of locations throughout PA, DE, NJ and VA - and now FL. The company is growth oriented, not resistant to change and has a bright future. There are opportunities for advancement for those who work hard and generally pretty good flexibility when it comes to the hours you are available. Overall it is a great company to work for and one that I would highly recommend - especially to any young person starting out. I wish that I had started working there much earlier in my life.

    Cons

    My personal experience is that the store General Manager is a HUGE factor on whether or not you will be happy and successful. At some stores, management seems "stable", at other stores (like mine), the management seems to turn over frequently. This can cause stress because just about the time you get a feeling for what this manager expects of you, and you have the opportunity to "prove yourself" as a hard worker and valuable member of the team, that manager is gone and you are back at square one. In addition, some managers are good and hold everyone accountable, create a positive work environment, seem to value their employees and customers and uphold corporate policies, standards and core values. Others can be horrible and do NONE of these things. These managers make you wonder how they were able to advance to that level. Since it is the manager that you happen to have at any given time who has total control over how many and what hours you get week to week as well as any advancement opportunities and even your ability to transfer to a different store, the quality of your manager will have a huge impact on the quality of your work experience!

    Although there is some flexibility of hours, there is also some frustration (again, depending upon how much the current manager cares about their staff), with hours/days/etc. changing from week to week. Every week you can be working different days, and even different shifts or hours per shift. Often this schedule is not posted until late Thursday or even Friday for the next week beginning Monday. This makes it difficult to plan any life outside of work, from Doctors appointments to social engagements - even holiday meals and get togethers are completely in limbo until the schedule is finally posted for the following week. Beyond scheduling, if your schedule is spread across all three shifts (1st - early morning, 2nd - afternoon/evening, and 3rd - overnight) it can be VERY difficult and create issues with your sleep schedule.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    As long as you don't mind actually working, it's a great place.

    Cons

    Cranky customers. Big rushes.

    Recommends
  7.  

    Cashier and deli associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Virginia Beach, VA
    Former Employee - Cashier in Virginia Beach, VA

    I worked at Wawa part-time (less than a year)

    Pros

    Pays higher than minimum wage, large company with chances for advancement, tuition reimbursement and health insurance with full-time position.

    Cons

    Understaffed frequently, irregular hours and days of work.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great job, Great employees but depends on your GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa

    Pros

    The customers were awesome and so were the employees! When times were busy we all worked together to get everything done in a timely fashion.

    Cons

    The hours sometimes. When people called out I was always called in first to work double shifts and overnights.

    Advice to ManagementAdvice

    Don't be so power hungry. You hired your employees for a reason

  9.  

    Sales Assiocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa

    Pros

    Good work/life balance; good benefits. Chance to move up fairly quickly.

    Cons

    Nothing really comes to mind. Just work hard and you will be rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Doylestown, PA
    Current Employee - Customer Service Associate in Doylestown, PA

    I have been working at Wawa

    Pros

    Fast-paced, team environment. Constant customer interaction.

    Cons

    Finding and keeping motivate coworkers

    Advice to ManagementAdvice

    Employees need to be held more accountable.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Good pay and bonus program..great company values and vision.

    Cons

    Long hours, training program not great. It makes a big difference what director you work under.

    Advice to ManagementAdvice

    Labor hours are minimal for what needs to be done to keep customers and employees happy.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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