Wawa Reviews

Updated October 1, 2014
Updated October 1, 2014
298 Reviews
3.8
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wawa CEO Chris Gheysens
Chris Gheysens
130 Ratings

Review Highlights

Pros
  • They offer good benefits for those who work a decent amount of hours as well (in 23 reviews)

  • Great pay, benefits, 401K and Employee Stock Ownership Plan (in 11 reviews)


Cons
  • You need to be good at planning ahead to ensure a solid work life balance (in 15 reviews)

  • 24/7 Business that never closes can be highly demanding & draining at times (in 13 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Wawa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager  in  Delran, NJ
    Former Employee - Assistant General Manager in Delran, NJ

    I worked at Wawa full-time for more than 3 years

    Pros

    Company, employees, customers, benefits, advancement

    Cons

    politics, poor judgement of character,

    Advice to ManagementAdvice

    Person at the bottom had worked hard to get where they at. Please do not take word of upper management and let them go.

    Recommends
    Approves of CEO
  2.  

    Wawa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa full-time for more than 8 years

    Pros

    Overall a good experience. Company means well in its initiatives. Benefits were good and there is room for personal growth

    Cons

    Stores are pressed to get things accomplished that simply aren't possible in order to provide good customer service and accomplish tasks.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time

    Pros

    Career, benefits, culture, compensation, growth.

    Cons

    Lots of quality competition for career advancement.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good company, great salary but poor work/life balance. This company is all about who you know!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Vineland, NJ
    Current Employee - General Manager in Vineland, NJ

    I have been working at Wawa full-time for more than 8 years

    Pros

    Pay and benefits are good. This is the reason most people stay.. It is impossible to find a job that compares to Wawa's compensation. The free stock and retirement package is amazing!

    Cons

    You have no personal life if your a manager. Once you are promoted to a fuel store, there's very little room to move up. External hires are paid far more (and they have guaranteed bonuses) than people dedicated to the company for years!! There is no additional pay for working the highest volume, toughest stores. Everything is based on if you achieve your outrageous budget, not on Prior year sales and business growth. If your area manager dislikes you for any reason, you will be unemployed or demoted for certain!!!

    Advice to ManagementAdvice

    The politics of the company make those working in the stores disgruntled. People get promoted to area manager & lead levels only because they know the right people. Yearly evals and FOSA Documentation are never considered for promotions??! When applying for a position, the candidate gets the job based on an interview ( that some candidates have access to the questions weeks prior) not on they're previous work performance or because they truly are the best person for the job! Thus the people that deserve promotion rarely get it!! Store level people are held accountable for everything and anything they do, however this is not true for the supporting departments. Store operations also gets frustrated with the amount of money the company wastes on non-essential things. When finances are tight the first thing that is cut is store labor??? When as a company we blow millions a year on things such as flying FL managers to events and paying for rooms, food, cars, air fare..etc...

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Egg Harbor City, NJ
    Current Employee - Anonymous in Egg Harbor City, NJ

    I have been working at Wawa full-time for more than 10 years

    Pros

    Opportunity to learn and grow with a company that is moving forward in retail!

    Cons

    Long hours, the need to take work home with you because it is impossible to get things done during the work day

    Advice to ManagementAdvice

    Work in the stores and next to your people! Some upper management have done this and it has bonded associates and management

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work they value their people.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Culture and benefits. People are awesome.

    Cons

    Not enough pay for the amount
    Of
    Work.

    Advice to ManagementAdvice

    Learn the culture. Enjoy your people.

  8.  

    Excellent Company Great Benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Pros

    Excellent Company Great Benifits plan

    Cons

    Can not think of any negitives

  9.  

    Not enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA

    I have been working at Wawa full-time for more than 3 years

    Pros

    Great Benefits, medical after 30 days,

    Cons

    No accountability for those that don't do their work, too much politics, not enough money being paid for the work involved..

    Advice to ManagementAdvice

    Dont just think of an associate, "at least we have a body", the associates work so hard, and the hourly wage is not enough. And instead of goosebumps, how about more money...everyone has two jobs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Hard Work Environment with great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Tampa, FL
    Former Employee - General Manager in Tampa, FL

    I worked at Wawa full-time for more than 8 years

    Pros

    Great oppurtunity to gain additional income through budgets. Up to $3500/month in bonus.

    Cons

    political atmosphere, lots of hard work, and must work long strenous hours.

    Advice to ManagementAdvice

    cross your I's and dot your T's

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Customer service associate for over a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Egg Harbor Township, NJ
    Current Employee - Customer Service Associate in Egg Harbor Township, NJ

    I have been working at Wawa part-time for more than a year

    Pros

    The pay is good. After 60 days they'll give you an evaluation with an opportunity for a raise. Then you get yearly evaluations. The salary starts at $9/hour and in less than a year I got raised to $10.04.

    The scheduling is really flexible and they'll work with you if you're a high school student, college student, or working another job.

    It's generally very hard to get fired. You have to really screw up, or steal from the company. If you're not doing well they'll just punishing you by not putting you on the schedule.

    Cons

    You deal with every type of person, idiots, snobs, insanely rude people, etc... And you have to be polite and smile at every single one of them.

    There's generally 3 shifts morning shift (6am-3pm), second shift (3pm-12am) and third shift (12am-7am). Then there's weird shifts that go in.

    The schedule goes up weekly and is never consistent. Say you want to work every Saturday and Sunday from 7-3 and on Tuesdays, Wednesdays, and Thursdays from 3-12. You won't get a fixed schedule. Which sucks.

    You have to work at least 3 holidays during the "Christmas season" you have to sign up for a shift on thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. This can be inconvenient if you're planning a vacation or have a second job.

    They ask you to work until midnight, then come in again at 6am. That's just bad planning.

    Advice to ManagementAdvice

    Don't be rude to your employees, and don't expect them to just know things. Have fun and make your employees feel comfortable. If they ask you a question, don't get annoyed or use a rude tone when you answer.

    Recommends
    Positive Outlook
    Approves of CEO

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