Wawa Reviews

Updated July 24, 2015
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3.6
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Recommend to a friend
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Wawa CEO Chris Gheysens
Chris Gheysens
224 Ratings

Pros
  • 401K Match, and Employee Stock Ownership Program plop a nice chunk of change on your already competitive salary (in 14 reviews)

  • Good pay, great people, good shifts (in 22 reviews)

Cons
  • Poor work/life balance - associates are overworked (in 19 reviews)

  • 24/7 Business that never closes can be highly demanding & draining at times (in 13 reviews)

More Pros and Cons

491 Employee Reviews

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  1. shift manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Manager in Millsboro, DE
    Former Employee - Manager in Millsboro, DE

    I worked at Wawa

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Customer Service, hours, pay, benefits, location

    Cons

    no coverage, benefits, not enough pay, location, hours

    Advice to Management

    Better training and selection of staff


  2. Helpful (1)

    Talent Acquisition

    Current Employee - Talent Acquisition in Media, PA
    Current Employee - Talent Acquisition in Media, PA

    I have been working at Wawa full-time

    Recommends
    Recommends

    Pros

    Its a great company with amazing benefits such as flexible hours, 401K Plan, Stock Ownership and everyone is very friendly.

    Cons

    Sometimes its hard to be promoted.


  3. Not Bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa part-time

    Pros

    Treated fairly, the manager was nice but the head manager did not appreciate all we were doing for not enough pay

    Cons

    We were not paid enough and had to do tasks that required a lot more effort then what the minimum wage was. Also, sometimes we ran out of products that were not restocked for the time that we needed them.

    Advice to Management

    Hire more employees that have more drive to work. We need better managers who care about the work we are putting in to the job and are willing to talk to us all the time when we need to talk


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    I have been working at Wawa full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Profit shares, 401k, Benefits, great atmosphere

    Cons

    only a con if you don't like to be in a fast paced retail environment

    Advice to Management

    Coach as best you can


  6. Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Amazing team work atmosphere. Constantly improving products and how they treat their associates. I've met a lot of great people and always enjoyed my time there. There is a management track for those committed.

    Cons

    Management at times can be condescending. Pay could be better (but what do you expected). Customers are probably the worst part about this job, unfortunately.

    Advice to Management

    Work with your team, not from your ivory tower. I have respected and worked much better with managers who work alongside their teams and not ones who just bark orders from their office.


  7. Assistant General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Philadelphia, PA
    Former Employee - Assistant Manager in Philadelphia, PA

    I worked at Wawa full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company makes a great effort to appreciate all level of employees. They offer a competitive salary and some great benefits to all employees, including part time.

    Cons

    General managers are inconsistint in their practices of holding people accountable. Many will defer accountability to someone else so they do not come off as "The bad guy"

    Advice to Management

    Senior management should continue to listen to the concerns of store management. Some great strides were made, but their is still a lack of connection between what corporate expects and what is reality at store level.


  8. Asst mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Pottstown, PA
    Former Employee - Assistant Manager in Pottstown, PA

    I worked at Wawa full-time (More than 8 years)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    Great profit sharing, helping customers will brighten your day

    Cons

    lots of hours, schedule varies, mgrs. expect that they own you body & soul, your work and team abilities will not count as much as your ability to kiss up

    Advice to Management

    Any level other than GM, the mgr owns your schedule. If they are your partner, you're in good shape, if they are self-focused you will be run through the ringer with no appreciation and no career advancement.


  9. Shift manager

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice environment, the people there are hard working and team players.

    Cons

    Hard work ( many times working short of people), and crazy schedule. Some time, you have to be there at 4 am.


  10. Gas Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company that has good values. Promotes from within, excellent pay for managers.

    Cons

    Upper management of stores can change and when it does the stores can really go downhill depending on who is brought in next.


  11. Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Warminster, PA
    Former Employee - Customer Service Associate in Warminster, PA

    I worked at Wawa full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was able to work in a happy environment. Coworkers build off each other, and pay was decent. It was a good starting job.

    Cons

    WaWa tried to implement more responsibilities to the register position that was nearly impossible. I am one who takes initiative and hustles, but we were one of the top performing WaWa's in the area. I would walk away from the register and get about ten to fifteen feet before I had a customer come up to the register.

    Advice to Management

    It was much more productive to have people focus on their position, and have an extra person during busy hours to float around and accomplish the multiple random tasks.



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