Wawa Reviews

Updated April 19, 2015
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Employee Reviews

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  1. Helpful (1)

    Fast paced customer service environment with multitasking and high pressure goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Wawa

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You earn profit sharing and the company pays well.

    Cons

    The corporation is growing to big to fast which has disabled them from treating people fairly.

    Advice to Management

    Don't just say the company focuses on people, show it and watch the change bring positive environments back into the stores.

  2. Helpful (2)

    Wawa sold to get you going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory & Merchandise Manager in Philadelphia, PA
    Current Employee - Inventory & Merchandise Manager in Philadelphia, PA

    I have been working at Wawa full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible work hours, 401k, stock opt, fast growth, easy to move up, tuition, and lots of friendly co workers.

    Cons

    fast past, lots of turnover, revolving door of GMs, low pay, and long shifts

    Advice to Management

    Have a more in-depth hirering process i feel like anyone can get a job at wawa

  3. Helpful (2)

    Ok - but glad I got out when I did.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Manager in Lancaster, PA
    Current Employee - Food Service Manager in Lancaster, PA

    I have been working at Wawa

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers are great. Excellent training programs for employees. Good benefits and tuition options.

    Cons

    Not family friendly. Very long working hours/shifts for management.

    Advice to Management

    Focus on your employees again. If you take care of them, they will continue to take care of you. Moral is what used to set Wawa apart from it's competitors.

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  5. Cashier and deli associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Virginia Beach, VA
    Former Employee - Cashier in Virginia Beach, VA

    I worked at Wawa part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pays higher than minimum wage, large company with chances for advancement, tuition reimbursement and health insurance with full-time position.

    Cons

    Understaffed frequently, irregular hours and days of work.

  6. Great job, Great employees but depends on your GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wawa

    Pros

    The customers were awesome and so were the employees! When times were busy we all worked together to get everything done in a timely fashion.

    Cons

    The hours sometimes. When people called out I was always called in first to work double shifts and overnights.

    Advice to Management

    Don't be so power hungry. You hired your employees for a reason

  7. Helpful (1)

    Say goodbye to any sanity you have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fresh Food Manager
    Current Employee - Fresh Food Manager

    I have been working at Wawa

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Management Cycle is rewarding (if you can survive) Benefits (low costs on the anti-anxiety medications you'll be needing) Tuition reimbursement (nothing like having a 4 year degree and babysitting employees who can't spell cashier.. #truestory)

    Cons

    You are always on call, whether you are part time or the GM. Because the company is fast paced 24/7 nothing you do will ever satisfy the shift relieving you. Servant leadership is inspiring to low level employees, but frustrating to management because higher M-levels get paid 40k+ more to do the same job, but are less accountable. Even though pay is "competitive" almost all employees (including IMM & FFM need some type of financial assistance from the government. Living alone and making management hourly is rough, I can't imagine the stress my employees have making ends meet.

    Advice to Management

    I am the management. I've shown promise and growth to my position and the company.the 47 (minimum) hours a week I spend there feel like 100. I'd rather be shoveling horse manure in the cold than try to inspire my employees that aren't willing to work (which corporate and laws make it almost impossible to fire without some sort of discrimination fine print hitting us in the face)

  8. Helpful (1)

    Not a gooday co

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate
    Current Employee - Store Associate

    I have been working at Wawa

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    None, promises advancement never happened

    Cons

    Heartless Corp, does care about employees

    Advice to Management

    Promises, promises

  9. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Doylestown, PA
    Current Employee - Customer Service Associate in Doylestown, PA

    I have been working at Wawa

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast-paced, team environment. Constant customer interaction.

    Cons

    Finding and keeping motivate coworkers

    Advice to Management

    Employees need to be held more accountable.

  10. Helpful (1)

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Diverse atmosphere to work in. Yes it's demanding due to the volume but is a place where you can get the support of peers and mgmt. Performance is rewarded.

    Cons

    Company is turning from a smaller company to a fairly large organization with 22 K employees. Processes and procedures need to change in order to handle the scope and size of the company. Mistakes can be made in the process of dealing with this.
    Sometimes longer term employees are picked for promotion over the better candidate just because "that's the process".

    Advice to Management

    Keep focusing on valuing people both customers and associates and the rest should take care of itself.

  11. Helpful (1)

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawa

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and bonus program..great company values and vision.

    Cons

    Long hours, training program not great. It makes a big difference what director you work under.

    Advice to Management

    Labor hours are minimal for what needs to be done to keep customers and employees happy.

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