Wawanesa Mutual Reviews

Updated July 5, 2015
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3.5
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Ken E. McCrea
16 Ratings

35 Employee Reviews

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  1. Positive experience. Somewhat old-fashioned.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawanesa Mutual

    Pros

    Relatively stress-free and minimal micro-managing. Supervisors seem to trust their adjusters and always willing to assist.

    Cons

    Lower pay than others. Tough to advance to other departments and/or positions unless someone leaves, retires, transfers or get promoted.

    Advice to Management

    Bring back sick day benefits as the current PTO system is not fair to employees with families.


  2. Decent benefits make up for low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wawanesa Mutual full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Good benefits (Medical/Dental, 401K, Pension) -Stable -Low Stress/Comfortable - Depending on what department you're in you don't take your work home with you.

    Cons

    -Low to Average Pay -Great perks starting to disappear (no more discount on insurance) -Merits are a capped % (no incentive to work harder than you have to since you won't be rewarded accordingly) -No career path/upward mobility (unless you put in your time. You may have a chance to become supervisor in about 15-years time. Someone either has to either retire or get fired for an opportunity to move up. Even then HR is more likely to hire from the outside instead of promote from within like they used to. -Upper management run by old fashioned values -No culture


  3. Helpful (2)

    Discouraging and disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rep in San Diego, CA
    Current Employee - Rep in San Diego, CA

    I have been working at Wawanesa Mutual

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Profit sharing is the only thing to look forward to.

    Cons

    No longer family friendly due to new PTO system. Hard to climb up in position due to favoritism by management/supervisors

    Advice to Management

    Be fair to those who work hard and truly deserve promotion or advancement. Live up to your missions and values.


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  5. Helpful (2)

    Disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Wawanesa Mutual full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are no pros to list in this section. I did not learn anything nor did I enjoy my time while employed! The job was very unchallenging, repetitive, and mundane!

    Cons

    Favoritism is huge. No streamlined training. It's a "learn as you go system". Didn't get paid for studying to get licensed. Asked to study on my own time for CE credits. No opportunity for advancement.

    Advice to Management

    Streamline training so everyone is on the same page as to what the job expectations are. Pay your employes for studying for the job they need to do. Stop playing favorites. Offer bonuses for sales.


  6. AMAZING company! They really care about their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in San Diego, CA
    Former Employee - Customer Service in San Diego, CA

    I worked at Wawanesa Mutual part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Really good pay, good environment, bonuses, company promotes from within.

    Cons

    Some managers can be a pain.


  7. Easy going

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Wawanesa Mutual full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, no pressure, good people. This company cares about employees and it shows. If you show up and od your job you will be treated well. Very social culture, everyone is super friendly.

    Cons

    Pay is not the highest but if you're at the point where you value other things more, then it isn't an issue. There's a lot of complainers here, employees that need to work elsewhere for a while to see how good they have it.

    Advice to Management

    Upgrade systems. Get rid of all the paper.


  8. Helpful (1)

    Smart People / Stupid System

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Liability in San Diego, CA
    Former Employee - Inside Liability in San Diego, CA

    I worked at Wawanesa Mutual full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers are good, smarter than at other carriers I've been. Company tries harder to keep morale high. Good benefits from what I've been told. It's hard to slack off which overall makes everyone a better employee.

    Cons

    I worked here as a temp. After a while, i realized I didn't want to stay. Cost of living in San Diego with the hourly rate I was making is not acceptable. The software they use is so dated. The claim system is not user friendly. The email...its like Outlook from ten years ago. Way too paper based. Company protocol requires alot more add'l unnecessary work. Common sense is not used here. They want you to write down everything always then do it twice. If you call out sick, you still get work. I don't understand the logic for "good customer service" when you are stacking work onto someone who instantly gets it one day later. Also, the parking lot policy is a joke. "Invited" to use the parking lot after a year. Seriously? Park on the street...higher chance of getting hit. No way they'd pay for my deductible. Biggest grip, ALOT of nepotism. One of the key reasons why I never wanted to stick around. That and I was told it would take at least 5 years to get promoted.

    Advice to Management

    need more streamline rules. Every manager has a set way of doing things. Mixing managers with employees who don't align creates tension. If you want to switch managers around, switch the employees as well.


  9. Helpful (2)

    Unscrupulous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in San Diego, CA
    Former Employee - Claims Adjuster in San Diego, CA

    I worked at Wawanesa Mutual full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None, none, none, none, none

    Cons

    Lower than industry standard pay, Unscrupulous HR department, Shady payroll practices, Shady vacation time practices.

    Advice to Management

    Get rid of your HR director and hire someone who knows what they are doing and will do the job in an honest manner. Pay back the payroll that was stolen from each employee. Reorganize the vacation scheduling process so that people can take more than three days in a row and can take vacation days that connect to a weekend. Your employee practices are shameful.


  10. Working for Wawanesa

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Underwriting Support in San Diego, CA
    Former Employee - Commercial Underwriting Support in San Diego, CA

    I worked at Wawanesa Mutual full-time (Less than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Company culture is employee centered, very positive environment, CEO is very kind and comes down from his office to check his employees level of well being

    Cons

    Very strict about times clocking in and out.

    Advice to Management

    Keep on doing what you do! Great company to work for!


  11. Wawanesa is a great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in San Diego, CA
    Former Employee - Claims Adjuster in San Diego, CA

    I worked at Wawanesa Mutual full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, fun people to work with, not micromanaged

    Cons

    Newer system has lots of problems which inhibits daily tasks.

    Advice to Management

    Have a protocol for each department and have each supervisor follow it so there isn't so much confusion. Also make sure each employee has access to the protocols so everybody is on the same page.



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