Wayside Youth & Family Support Network

www.waysideyouth.org
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Wayside Youth & Family Support Network Reviews

Updated August 12, 2015
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  1. Great for recent graduates (BA and MA positions available)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Wayside Youth & Family Support Network full-time (More than a year)

    Pros

    Very friendly people salaried positions available most supervisors seem friendly / happy

    Cons

    no opportunity to expand to higher positions, if you are okay will doing or having the same position for many years and not much increase in pay then you will be happy here. if you do out patient work here be ready to get a ton of cases (your supervisor may always talk about productivity)


  2. Room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Framingham, MA
    Former Employee - Shift Supervisor in Framingham, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Wayside Youth & Family Support Network full-time (More than 5 years)

    Pros

    The work has the potential to be very rewarding if you put forth the effort to build rapport with clients. Certain managers were very supportive and encouraged opportunities for growth. The opportunity for overtime is almost always available. The majority of my coworkers were dedicated, hard-working and fun to be around.

    Cons

    Generally speaking, the higher up the "food chain" you go, the less respect management seem to have for those who are in direct-care positions. Those in the resi facility who work the floor are often taken for granted and generally over worked and under paid. Some units have a very toxic culture and staff members constantly disempower and undermine each other. While the organization (appropriately so) preaches being "pro-active" in order to avoid/deter serious incidents, more often than not the management themselves tend to let things go, ignore warning signs, or sweep things under the rug.

    Advice to Management

    Don't forget the little people. Your direct care staff are your most important staff. They are the first line of defense against potential unsafe behavior or incidents in the program. Don't forget that they are often working much more than 40 hrs a week, for little pay, with an overwhelming about of responsibility, experiencing occasional to frequent verbal or physical abuse, and sometimes not receiving much support from their peers no less management. If you make your staff feel valuable, instead of telling and showing them how replacable they are, then they will become more valuable to you. If the morality of doing better by your employees doesn't hit home then consider the cost effectiveness. High turn over is money. Paying overtime because you can't staff units on a regular schedule is money. Potential 51A's and subsequent damage to the organization's reputation is money. Better employee care becomes better client care.


  3. Helpful (1)

    Rewarding job with poor senior management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co-workers that do exceptional work. Rewarding to see success in the clients you work with. Decent benefits that are getting better.

    Cons

    Senior management acts as if they only care about themselves. Poor communication on schedules and projects. It almost seems like managers don't want to keep their employees in the loop to create job security for themselves. Insulting pay for staff on the front lines while senior team is making six figures and delegating their work onto others.

    Advice to Management

    Become leaders, don't be a boss. It says a lot more to work with your employees than dictate/criticize them.


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  5. crappy work place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Framingham, MA
    Current Employee - Shift Supervisor in Framingham, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Wayside Youth & Family Support Network full-time (Less than a year)

    Pros

    it feels good and rewarding to work with youth most people have given up on.

    Cons

    working long hours and get treated like slaves.

    Advice to Management

    Do a better job treating your employees like human beings instead of working animals.


  6. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great place to work; Fun environment

    Cons

    long hours and not a lot of opportunity for growth

    Advice to Management

    none


  7. Lack of support of overall managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Wayside Youth & Family Support Network full-time (More than a year)

    Pros

    Getting to know the students and having supportive teams

    Cons

    Hierarchies, bullying from top managers, insulting salary, refuse raises for several years, but top managers were making close to six figures or more

    Advice to Management

    Acknowledge your employees instead of bullying and getting rid of people who challenge your unethical managerial ways


  8. DISCRIMINATORY H.R BEHAVIOR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LOCKED UNIT COUNSELOR in Framingham, MA
    Former Employee - LOCKED UNIT COUNSELOR in Framingham, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Wayside Youth & Family Support Network part-time (Less than a year)

    Pros

    As other reviewer said, some amazingly nice and funny underpaid individuals (i.e college age) working for this firm.

    Cons

    Employer violates CORI disclosure laws; attempts to get work out of pseudo-hiring 'shadowers' while they find excuses to withdraw offers of employment, rather than handle CORI issues in a legally binding manner.

    Advice to Management

    Based on the Federal Gov'ts' definition of refusing to hire based on CORI without discussion/presentation of form as a form of discrimination, I suggest you buck up your legal team, as I intend to report on state/federal level.


  9. Better than the Average Human Service Agency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Wayside Youth & Family Support Network full-time (More than 3 years)

    Pros

    Employees who are dedicated to the agency's mission and clients. Many passionate, bright and funny individuals are employed by the organization, willing to collaborate towards achieving the mission.

    Cons

    Dependent on state funding that results in poor compensation & benefit package. This is typical of human service agencies and results in not being able to attract top quality talent. Wage freezes and low quality health plan.


  10. Wayside Is NOT On Your Side!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Care in Framingham, MA
    Former Employee - Residential Care in Framingham, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Wayside Youth & Family Support Network full-time (More than 3 years)

    Pros

    Looks nice from the parking lot! Some Staff are well educated however they do not hold positions that can make a difference in the program.

    Cons

    Staff that are hired were not always qualified or appropriate for job requirements. Senior positions were not always honest with care team nor did they value the time, effort and feedback of those working on the floor in residential. Administration totally lacks the ability to effectively communicate with the care teams. This resulting in lack of treatment for clients and in some cases, serious safety and health risks for the clients AND staff!! Their motto should be "Brush it under the rug!" or "Look the other way!" There were several incidents where staff reported mistreatment by fellow staff members towards clients and other staff. Administration had poor tactics on how to deal with these situations nor did they provide a supportive environment for those taking the steps 'to do the right thing" All allegations were said to be "investigated" and proven "untrue". Most of those staff reporting were soon after fired for absolutely ridiculous reasons thus making the top-gun's agenda pretty darn obvious! '

    Advice to Management

    Reevaluate your priorities as too many corners are being cut in order to save money. Treatment This included staffing issues, both health and recreational supplies not being available and lastly, the facility not being maintained/cleaned for same reasons. Client's treatment plans are not consistent enough. Improvement in clients behavior should show more signs of improvement upon discharge. program should also dedicate more staffing and resources in order to provide life skills education and/ or additional tutoring for academics to client in need . Lastly, wash the rugs and provide the HIPPA regulated supplies to staff in the residence! Several reports by staff mentioned that medical supplies (which included latex gloves) were not always provided in the residence. This made caring for client a safety issue, if able to care for them at all. (not everything can be fixed with a band-aid!)



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