Web.com Inc

www.web.com
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Employee Reviews

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  1. 1 person found this helpful  

    Great atmosphere, needs to step up salaries and hire more people to lessen insane workloads.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Web.com Inc full-time (more than a year)

    Pros

    Fun place to work, nice people, cool products and environment. Casual dress code. Good community outreach events.

    Cons

    Everyone is over-worked and slightly underpaid, every department seems to need more help and cannot ever get it due to "budget" issues.

    Advice to ManagementAdvice

    Pay people what they are worth and they won't leave.
    Pay people MORE than they are worth and they will stay AND continue to work like dogs.
    Provide more opportunities for advancement, even small ones, in all depts.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Cool, If you're doing good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Consultant in Jacksonville, FL
    Current Employee - Web Consultant in Jacksonville, FL

    I have been working at Web.com Inc full-time (more than a year)

    Pros

    I was in sales and I was making money so I liked it. I was recognized for my efforts and the job I had - web consultant - wasn't too tough.

    Cons

    Regular work stuff. Nothing out of the ordinary bad.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Not my ideal job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copywriter in Jacksonville, FL
    Current Employee - Copywriter in Jacksonville, FL

    I have been working at Web.com Inc full-time (less than a year)

    Pros

    You get to wear whatever you want and have weekends off. You also work at own pace which is good, but can also be a bad thing when it comes to pay.

    Cons

    Training is horrible. You basically sit at your desk all day after completing a mock website, waiting for your manager, who is doing 10 billion other things, to get back to you. Everything is done via email which makes it really hard to understand if you are actually doing a good job or not. You are also getting feedback from multiple people who say all different things are wrong or right which is very confusing. Some of the stuff you need to learn while training isn't talk until months after you've been there which can cost you your incentives when writing a site. You get low pay for writing a five-page website with barely any information, but if you spell a word wrong or your sentence structure looks off, the website is sent back to you so you don't get the incentive pay. Quality control seems to always find something small wrong with the site and instead of just going in and fixing it really quick, they send it back to the writer, who then loses their incentives over it. The copy writing department has lost upwards of 6 people within 1 month. People are constantly looking to leave.

    Advice to ManagementAdvice

    Focus on training more. You should train with one manager, not one manager, and five other people that are saying different things. There is more of a focus on quantity versus quality, when it should be the opposite. Websites would probably be written better this way and there would be less returns if you focused on the moral of the group and providing them incentives for the sites done right rather then how many sites are done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Communications need improvement, managers need better training, more positive reinforcement needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc full-time

    Pros

    Great, smart people, in general. Most come in the door optimistic and creative, ready to make an impact.
    Stock is doing well and everyone receives as part of benefits.
    Excellent health plan

    Cons

    Lower pay rate than market comparables, management style needs work, all levels but the very top. Communication is not consistent nor clear. Expectations fluctuate too much. Team collaboration is not present nor encouraged. Too much process change and movement within departments to allow people to do well consistently. Not motivating. Not enough positive reinforcement, encouragement or recognition across the board. Sales training, not just learning the products or how to build the sites, is necessary for everyone in this company, in order to become a real competitor and for employees to feel confident in the sales and fulfillment process, and that their customers are being taken cared of and listened to.

    Advice to ManagementAdvice

    Many excellent managers and executives have left after speaking with upper management about their concerns for this company. All try hard to make change but there is little flexibility and those that leave have lost faith that change will occur. Most employees are optimistic because the people hired in the trenches are good and extremely hard working, but the payout is not enough to entice people to stay when cultural change is not occurring during these years of focus on acquisition. Generally speaking, customers are not happy and the feeling is growth happened too fast without enough attention paid to the people responsible for maintaining the growth and the customers needing good service.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    You better love it, because you will work 60 hour weeks and earn below industry average.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Web.com Inc full-time (more than 3 years)

    Pros

    Relaxed atmosphere, stock options, growing company.

    Cons

    Pay is well below average, no raises or cost of living increases.

    Advice to ManagementAdvice

    Pay people what they are worth and they will not quit left and right. 105% increases across the board would change the game.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Terrible place to work, but it pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Team
    Current Employee - Management Team

    I have been working at Web.com Inc full-time (more than 5 years)

    Pros

    relaxed dress code, stock options (diminishing YoY, but still free), company paid STD/LTD/Life, on site cafe and atm

    Cons

    The Web.com company has been in a state of flux since 2009 when my company was acquired; constantly trying to re-invent the wheel with free/open-source solutions, rather than lead the industry by devoting dollars to technology. The two PA offices, combined into one, killed the culture from which employees and clients were used to. Low-level VP's who do not know the business are calling shots, watching select business units fail.
    The company is also trying to reduce expenses by eliminating one perk at a time (soft drinks used to be subsidized at 25cents each, now they are $1.25, no more first aid kits on each wall of the building - only one with bandaids in reception - so God help you if you get a cut after 4pm, no more utensils or plates).
    The future is clearly painted on the horizon, at least for my business unit in the company..... they are slowly eliminating my department and tenured staff.

    Advice to ManagementAdvice

    You hire human employees, not machines which can have 100% productivity..... Remember that. Act like you truly care. Offer to pay people what they're worth. Listen to problems and concerns and ACT on them, don't just listen then go back to your ivory tower in JAX.
    It's sad to hear a member of executive management is "physically sickened" over an employee resigning --- when that employee has been vocal for 4 years about the on-going, constant problems.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Neutral/Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Web.com Inc full-time (more than 3 years)

    Pros

    It's a large corporation that provides an opportunity to work with large, fortune level partners and gain a lot of experience with different types of business customers.

    Cons

    Not a whole lot of opportunity for executive/upper management exposure and there isn't much of a landscape for career growth or salary increases with performance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Check it out...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Media Specialist in Jacksonville, FL
    Current Employee - Social Media Specialist in Jacksonville, FL

    I have been working at Web.com Inc full-time (more than a year)

    Pros

    It's a great company.

    Cons

    It can be redundant.

    Advice to ManagementAdvice

    Give raises.

    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    The more you give the more they take

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SEO Specialist in Drums, PA
    Current Employee - SEO Specialist in Drums, PA

    I have been working at Web.com Inc full-time (more than a year)

    Pros

    Stock options, friendly coworkers and a decent amount of PTO. Make sure it fits your schedule and God help you if you take more than 2 days off in a row...

    Cons

    Compensation is a joke. Bonuses were slashed despite the "growth period" and chances of getting a raise are slim. There is no communication among departments and there are many people who work from home who may or may not be at their computer when you need to speak with them during the work day.

    Sales often sells the wrong product to customers which means the departments fulfilling the work have a more difficult job trying to retain clients from leaving.

    Office perks continue to be taken away in an effort to cut costs while the CEO gets a huge bonus.

    Advice to ManagementAdvice

    Quit trying to turn this place into a sweatshop

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Way behind in technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Leads Specialist in Jacksonville, FL
    Former Employee - Senior Leads Specialist in Jacksonville, FL

    I worked at Web.com Inc full-time (less than a year)

    Pros

    Great pay!!! Really good benefits.

    Cons

    Way behind on technology... they spend more money on dinners for training than investing in a good CRM like Salesforce.

    Advice to ManagementAdvice

    Hire managers who actually know the industry.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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