Web.com Inc Reviews

Updated September 12, 2014
Updated September 12, 2014
84 Reviews
2.6
84 Reviews
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Recommend to a friend
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Web.com Inc Chairman and CEO David L. Brown
David L. Brown
60 Ratings

Review Highlights

Pros
  • i don't think there was any except for stock options (in 11 reviews)

  • Good benefits, great co workers, comfortable environment (in 5 reviews)


Cons
  • they admit they do not offer annual raises (not even cost of living raises (in 5 reviews)

  • Upper Management that puts profits over people at ANY COST (in 8 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Too many execs that have stayed together for way too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Jacksonville, FL
    Former Employee - Marketing Manager in Jacksonville, FL

    I worked at Web.com Inc full-time for more than 5 years

    Pros

    Not a lot to be positive about, but the offices are clean and convenient to get to.

    Cons

    High pressure sales tactics, no accountability, horrible product set with little value to most businesses.

    Advice to ManagementAdvice

    The executives are greedy and have a bad streak of nepotism. Stop hiring family members and ripping off your customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Low Pay, But They Leave You Alone If You Do Your Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Web.com Inc full-time for more than a year

    Pros

    The best part of working at this company, for me at least, has to be the flexibility. Many of us have the ability to set our own hours, which is great for obvious reasons.

    Management rarely bothers me, and I can go entire days without hearing from them. There is very little micromanagement, which is wonderful. As long as you do your job, they tend to leave you alone.

    The location is convenient, and the company is a great learning environment. I view this job as a stepping stone to go on to better things in the future. I'd say it's a great place for those fresh out of college to gain experience to add to their resumes.

    The company health plan isn't bad, and you start accruing PTO on day one. It could be better, but it's pretty comparable to other companies in the area.

    It's generally a good workplace environment, and most of the other employees are very kind and helpful.

    Cons

    The pay is terrible and well below industry standards in almost every department. They provide you with a base salary (whether hourly or salary), along with "incentives." The incentives are generally a commission scheme. Yes, you will make some extra cash from them, but the goals are basically unattainable. I view it as a way for the company to say we make more than we actually do. It also passes off the tax liability for some of their payroll expenses onto the employees. I would say that the number one reason most people leave is because of the lack of pay and because the company does not give raises.

    Of course, being in Jacksonville, there is the "good ole boy" system in place. If you make friends with the right people, you are likely to get promoted. Otherwise, you are probably destined to be in the same place making the same meager wages year after year.

    The company also needs to decide what it wants: quantity or quality. Obviously, it cannot have both, at least not at the rate of production it currently demands out of the employees. I have worked in two very different departments now, and can say that this is exactly the same issue in both of them (and in others, from what I have been told). Management will complain that they want faster production, and then will penalize employees for poor performance. Of course, this is a result of the employees trying to work too fast and making mistakes, or having too much on their plates to pay attention to detail, but the company doesn't care; they just pay them less in incentives.

    They also frequently make promises to employees about a variety of things that either never happen, or happen much further into the future than expected. Everything takes much longer than they say, and after working here for a little while, you learn to take everything management says with a grain of salt.

    Advice to ManagementAdvice

    Many employees are leaving because of the lack of pay. In the height of the recession, this was acceptable because there weren't too many jobs to be had, but things are getting better now, and a lot of talent is going elsewhere.

    Show some appreciation for those who have helped you grow. Yes, the Christmas party is really nice and so are the free football tickets, but as we all know, what it really comes down to in every job is money.

    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Low Pay in a Sweat Shop Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Modifications Specialist  in  Jacksonville, FL
    Former Employee - Modifications Specialist in Jacksonville, FL

    I worked at Web.com Inc full-time for more than a year

    Pros

    The people you work with are great. Good benefits.

    Cons

    No possibility of advancement and no raises. Unprofessional management and unethical practices. A sweat shop environment. Good ole boy network.

    Advice to ManagementAdvice

    Treat the people who do the real work with respect, and pay them a decent wage. Follow these simple practices and you will not have a revolving door. Once the economy is strong, you will be forced to reevaluate how you treat employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Exactly what I feared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Team  in  Philadelphia, PA
    Current Employee - Management Team in Philadelphia, PA

    I have been working at Web.com Inc full-time for more than 5 years

    Pros

    Most employees are great to work with

    Cons

    Management is not honest with employees

    Advice to ManagementAdvice

    Treat your employees with respect and you will get more out of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Do not work at the Spokane sales cubicle farm, you're just another expendable resource that is used and lied to.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Specialist  in  Spokane, WA
    Former Employee - Account Specialist in Spokane, WA

    I worked at Web.com Inc full-time for less than a year

    Pros

    The sales plan seems lucrative, and is promoted as an easy way to make the big bucks, but in reality, they will try to find every way to not give you a commission or create a devaluation your performance.

    Cons

    Long-hours, few breaks and micro-managing of every aspect of your job, performance and career at Web.com

    Advice to ManagementAdvice

    I spoke with management and expounded upon my negative experience, there was no concern or desire for change in the sales atmosphere or how they treat their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great place to work with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Intern  in  Jacksonville, FL
    Former Employee - Product Marketing Intern in Jacksonville, FL

    I worked at Web.com Inc as an intern for less than a year

    Pros

    They give you a lot of exposure as an intern and allow you to get hands on experience within the company with various different projects.

    Cons

    Couldn't say anything bad about this company, all of my bosses genuinely cared about my daily activities and assisted me as I needed.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    The job for which I've waited my whole life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Media Specialist  in  Jacksonville, FL
    Current Employee - Social Media Specialist in Jacksonville, FL

    I have been working at Web.com Inc full-time for more than a year

    Pros

    No micromanagement. If they leave you alone to do your job, you know you're doing a good job. No drama, either -- everyone in my department works together for the good of the group and the company.

    Cons

    A few quibbles here and there, but heaven compared to anyplace else I've worked in my life.

    Advice to ManagementAdvice

    Just keep on doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Poor Management is Hampering Company Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copywriter  in  Jacksonville, FL
    Current Employee - Copywriter in Jacksonville, FL

    I have been working at Web.com Inc full-time for more than 3 years

    Pros

    Nice perks like xmas party, Jaguar tickets once a year. Benefits were affordable until earlier this year.

    Cons

    Web.com is incredibly poorly managed. Products are overpriced and customer service is intentionally terrible. The company's reputation is trash both with workers and customers (check the BBB website).

    Within the company, pay is incredibly poor and management is apathetic. David Brown himself will tell you at your employee orientation that he will promote people just because they have been here for years. There is an older review posted here that mentions how the Pennsylvania office is an illustration of the Peter principle. So is the Jax office. The only people promoted to management are those with little qualifications and education so they can be had cheaply. For many of these people this is the best job they have ever had and they will do anything to hide their ineptitude and lack of knowledge. Many times I have seen employees try to get a better job, but you have to have the approval of your department manager and they will try to block you from moving ahead of them or leaving their department if you do good work, so you cant move up.

    The HR department in the company doesnt function as a normal HR dept would. They are they to punish employees. Hourly people get taken there for being one minute late.

    Also the review before mine talking about "the job ive been waiting for all my life" is obviously either fake or posted by someone with little to no education who is accustomed to working in retail or restaurants. That job is paid well under industry standard.

    Advice to ManagementAdvice

    None. David Brown has been confronted directly by employees about how his operation is a sweatshop. He just says he will look into it and then runs back to the 4th floor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    It is a good company having moved up from ATS to Website Pros. to Web.Com.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Modifications Specialist  in  Jacksonville, FL
    Former Employee - Modifications Specialist in Jacksonville, FL

    I worked at Web.com Inc full-time for more than 10 years

    Pros

    Worked there for 11 years. They worked with me on some hard times in my life, I don't have now.

    Cons

    They are making leaps and bounds from the looks of it. But, not giving raises.

    Advice to ManagementAdvice

    David Brown and Joel Williamson are good people. But, please look out for your employees because it's hard times now. As I'm sure you know. Oh, Joel this is Don Roberts look through your emails and think about hiring me again. Lol

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Overworked and underpaid and not appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com Inc full-time

    Pros

    Must teach yourself everything, no support

    Cons

    No support, poor systems and lots of manual work.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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