Pros

The company is a leader in their market space and being owned by Cisco only adds to credibility. Collaboration software is a growing division of Cisco and some customers can easily justify the cost of web conferencing over travel in the current economic enivironment. Cisco does provide good benefit options in regards to their 401k and health plans. I believe they are more progressive than most companies in this area.

Cons

Salaries tend to be below industry average. There isn't enough visibility into the operations of the rest of Cisco which limits opportunities to transfer internally. Current restriction of virtually all internal travel appears to be too restrictive given the company's huge cash position. There hasn't been enough investment in advertising for Webex relative to the competitition for web conferencing.

Advice to Senior Management

Keep reinvesting into the core business to maintain quality of service and spend more marketing dollars to help the market understand why Cisco bought Webex because the messaging is not clear.