WebMD Health

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WebMD Health Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

2.7 181 reviews

40% Approve of the CEO

(no image)

David J. Schlanger

(15 ratings)

37% of employees recommend this company to a friend

Review Highlights

Pros
  • Some work-life balance, but the company attracts workaholics so this isn't a focus(in 11 reviews)

  • Liberal with work from home days(in 8 reviews)


Cons
  • There was no work-life balance in the past few years I worked there(in 5 reviews)

  • They fired the one senior management person who wanted to focus on the end-user(in 7 reviews)

181 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great place to work as a stepping stone.

    Associate Editor (Former Employee) Atlanta, GA

    ProsWork Life Balance
    Interesting work
    Nice colleagues

    ConsLittle room for growth unless you're in the right clique.
    Rather closed minded to big, new ideas.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Great Company to Start at

    Anonymous Employee (Former Employee)

    Prosgreat co-workers, fair compensation, fun place to work

    Conslittle communication between coworker and management, a lot of work not enough people to fill all the needs. Also cant seem to keep CEO's longer than a year..

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Good Company & Great People

    Anonymous Employee (Current Employee) New York, NY

    ProsFlexible company that cares about work live balance

    ConsSome team leaders lack the technical knowledge to fully understand the vision

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

    3 people found this helpful  

    Great resume builder, horrible high-level management and employee engagement.

    Telephonic Health Coach (Former Employee) Indianapolis, IN

    ProsGreat resume builder
    Met some awesome people in the same life stage as me

    ConsNo career path. WebMD always look outside of the organization instead of promoting from within.
    Terrible employee retention strategy - there isn't one.

    Advice to Senior ManagementInvest in and grow your employees instead of always looking outside to promote. This will improve morale which is in the gutter.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    2 people found this helpful  

    Quiet Desperation

    Senior Editor (Former Employee) Atlanta, GA

    ProsWell-known brand, some smart and dynamic people, walking distance to Piedmont Park

    ConsSweat-shop feel, fickle priorities from management that change on a whim, understaffed

    Advice to Senior ManagementRecent efforts to foster creativity, brainstorm, and collaborate need to increase exponentially. Schedule no-email/no Web surfing periods every day to allow blocks of work time, deeper thinking, and/or to force people to talk to co-workers.

    Do regular team building and awareness training with staff to alleviate the bad morale and high levels of conflict.

    Bottom line, hire more people and/or slow down the conveyor belt at this factory.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    No one knew how to properly run the business

    Anonymous Employee (Former Employee) Atlanta, GA

    ProsThe environment was amiable for the most part, aside from the usual people you find in every job setting.

    ConsNo one knew what was going on there. Leadership was inept, and several executives allowed hourly employees to influence their day-to-day decisions, which ultimately led to the dismissal of several employees who were great at their jobs, and were capable of carrying a lot of weight.

    Advice to Senior ManagementYour executive title shouldn't be just a title. There are certain responsibilities assigned to that title that you should respect, revere, and uphold. Open your eyes and see what's really going on around you. You are not above the fray.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    3 people found this helpful  

    Very unprofessional: Don't even bother giving them 2 weeks notice as they might not respect it

    Software Developer (Former Employee) Portland, OR

    ProsA variety of free fruit available every day, some skilled coworkers who are a pleasure to work with.

    They are very lucky that they got the large government health care website contract. That is saving both the WebMD website and the health services division.

    ConsI gave two weeks notice to this company and was informed on the day that I gave notice, that it would be my last day. That's entirely unprofessional. I had worked hard to ensure that all my work was complete before giving notice (even working until 1:00 A.M. the night before) and we were at the end of our release cycle so the manager just said he wouldn't need me for the next two weeks. Sure they might not absolutely need me, but that's breaking an unspoken social contract, and both the manager and I know that I could make myself useful during that time period. Giving notice is a courtesy that allows the employees to transfer knowledge and finish what they are working on when necessary, to the benefit of their employers. If the employer just decides to let the employee go early on a whim, then what is the possible benefit for the employee to give notice? I could have just not given notice and quit the day before my new job started, but unlike the engineering manager at WebMD, I conducted myself in a professional manner. Now I am left without a paycheck for the next couple of weeks (over Christmas), 3 paid holidays that I would have enjoyed over that period are history, and I quite likely will have to pay the full cost for insurance for my family for a month as typically insurance on a new job doesn't start until the end of the first month, while insurance from the previous job ends at the end of the final month. Thanks for penalizing me thousands of dollars because I had the courtesy to give you notice!

    In addition there is no criteria to become a software architect, or data architect, or security architect at WebMD other than that you have worked there a long time. A couple of the architects were knowledgeable, but more often than not they are just longtime employees who are fully versed in the WebMD system with little software architecture and engineering knowledge. I had to chuckle at what supposed "experts" were saying in meetings.

    Advice to Senior ManagementRespect 2 weeks notice! You probably wouldn't like it if someone just quit with no notice, so don't just send employees packing who offer you the courtesy of notice.

    Also, they should tackle some big rocks sometime instead of just piddling little incremental features. They get everything done, but at an extremely slow pace.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    2 people found this helpful  

    Employees are the least of their concerns

    Anonymous Employee (Current Employee)

    ProsDecent pay. Many smart and nice colleagues.

    ConsWhere to begin? Bad working conditions, no regard for or interest in advancing employees, a zillion unworkable databases and busy work, not what it claims to be. Constant turnover and shifting priorities.

    Advice to Senior ManagementGet off email for two minutes and look at your employees. Are they overworked and under an unreasonable amount of pressure? What can you do to make them stay? Have you noticed people are leaving in droves?

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Exciting mission, Shiny Coin Syndrome

    Manager (Former Employee) Portland, OR

    ProsThe vast majority of employees are interesting people with healthy lifestyles and positive attitudes. There are neat benefits of a slick office-space and the promotion of a healthy live-work balance. There are health benefits, 401k and tuition reimbursements, and cell phones for all employees that are paid by the company. Technology on your desk is par for a tech company.

    ConsShiny Coin Syndrome - the mission for one quarter is promptly abandoned or minimized the next. But don't worry, a new task force is around the corner. Not unlike many companies. Sales and EBITDA drive decision-making (not atypical nor incorrect) but the same cycles occur annually. 4th quarter budget cuts and seasonal heavy overtime loads. Email-heavy culture. Technology behind the product is slow to develop/behind, so consider if the service/product is your focus or the mission. Internal systems are old or poorly utilized. One of the slowest moving companies in some ways, while split-second decisions are made at other times. Sometimes feels out of sync.

    Advice to Senior ManagementRecruiting process is irregular, layoffs on Monday mornings are brutal for everyone involved. Lots (and lots) of meetings without action items, agendas or purpose other than CYA/keep everyone in the loop because internal systems do not facilitate information sharing. Utilize modern collaboration tools to improve office-based and remote-employee information sharing.

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    Amazing Experience.

    Executive Assistant (Former Employee) New York, NY

    ProsThe Atmosphere is great. I've never seen so much talent among such a great group of individuals. It really was a pleasure to work here.

    ConsI don't have anything negative to say about the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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