Glassdoor is your free inside look at WebMD Health reviews and ratings — including employee satisfaction and approval rating for WebMD Health CEO Cavan M. Redmond . All 116 reviews posted anonymously by WebMD Health employees.
20% of the CEO
Cavan M. Redmond
1 person found this helpful
Current Employee – been working at WebMD Health full-time
Pros – Smart, innovative and creative people work(ed) here but any attempts at change are immediately hampered by middle management that simply don't understand the business or are threatened by new approaches.
Cons – Huge potential to exploit revenue streams not directly tied to declining Pharma dollars However, the recruitment of an "industry insider" CEO does not bode well for any approach other than that of doubling down on previous bad bets..
Employee morale is abysmal. Anyone who has an opportunity to leave (ie: the most talented employess) has left or has one foot out the door. By Q2 2013 this company will be full of mediocre resources at best.
Actually heard an executive quote "content is king" in a recent meeting. What year are they operating in?
Toxic culture that rewards managing up rather than managing the business.
Advice to Senior Management – Cash out your options now....oh wait, you already did.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-07 12:07 PST
1 person found this helpful
Former Employee – worked at WebMD Health full-time for more than 3 years
Pros – Work with industry leading company, and client book of business, great group of fellow employees kept me there. Great product, great opportunities for WebMD in industry long term. WebMD employees make great hires for competition because you get excellent experience and opportunity to dive in and learn.
Cons – Senior Management is myopic, has not been as effective with the changing industry and are loosing market share and strong employees, but still have a great opportunity to grow. Historically very poor work life balance. As a health and wellness company this should be unacceptable in my opinion.
Advice to Senior Management – Allow feedback from the bottom up
Yes, I would recommend this company to a friend
2012-12-02 16:12 PST
Current Employee – been working at WebMD Health full-time for more than 3 years
Pros – Open, approachable team management; employee autonomy and self-management.
Cons – Communication can and should be improved between teams.
Advice to Senior Management – Develop more effective strategies for communication between teams.
Yes, I would recommend this company to a friend
2012-12-01 05:29 PST
7 people found this helpful
Current Employee – been working at WebMD Health full-time for more than a year
Pros – There are some good people who are incredibly talented and passionate about their work. Beautiful office, free coffee, expresso machines and healthy snacks.
Cons – Horribly managed, no clue to business strategy or how to run a business, nor do they even care. Very unstable for longevity, hiring or anyone's career regardless of what is sold to people. Proof is in the financials and the stock, as well as the layoffs that are happening across the board. Dog eat dog work groups... one will stab you in the back for their next promotion or just kudos.
Advice to Senior Management – Instead of laying off the actual people doing work, get rid of the toxic heavy weight and liability senior management. This is a lawsuit waiting to happen. All the great talent is being heavily recruited to other places, leaving you with the bottom of the barrel for a reason.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-28 13:33 PST
Former Employee – worked at WebMD Health as a contractor for less than a year
Pros – Fun atmosphere people were always laughing and joking with each other.
Free coffee and cheap snacks. Sometimes free lunch.
Great Location
Cons – The office is a bit broken up so if you like to engage with coworkers sometimes they are far apart
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-11-13 13:19 PST
7 people found this helpful
Current Employee – been working at WebMD Health full-time for more than a year
Pros – Flexible schedule, including work-from-home opportunities
Free coffee and bottled water
Personal laptops are decent
Cons – In a word: Bloated.
-- Top heavy! Everyone is a VP or a Director or a Senior Blahblahblah. Too many people who like to hear themselves talk. You will go to meetings all day every day, but nothing every gets done.
-- No willingness from management to innovate or even entertain ideas from staff.
-- Completely inefficient processes across the board, which can be frustrating, to say the least.
-- Many staff who will not question why they are doing things that don'e make sense, and will outright resist any attempt to improve upon processes, likely because they do nothing of importance live and in fear of losing their jobs because of it.
-- Compensation can be decent, if you come in high. Annual raises are downright laughable.
-- Stock options are now worthless. Thankfully I never exercised mine.
-- No attempts by management to retain quality employees, which reflects in the overall attitude (everyone seems to just be collecting a paycheck and biding their time, not really caring).
-- I could go on, but why bother? I just don't care anymore.
Advice to Senior Management – Read these reviews. Do something about them. Save the people you can before it's too late.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-19 18:47 PDT
Former Employee – worked at WebMD Health
Pros – pays well, nice office, free coffee
Cons – highly matrixed and political, cut throat competitiveness
2012-09-23 12:08 PDT
Former Employee – worked at WebMD Health
Pros – Diverse solution offerings. Lean implmentation practices
Cons – Long work hours, limited career path
2012-09-02 08:53 PDT
1 person found this helpful
Current Employee – been working at WebMD Health full-time
Pros – Challenging, fast-paced environment with lots of smart, talented people.
Cons – My boss can be rude, frenzied, will micromanage some projects, and completely ignore me on others. I do not feel like my boss has my back, but I'm sure it's not like this for all departments. Not a family-friendly company depending on the department you're in.
Advice to Senior Management – Have your people managers subjected to 360 reviews and teach them how to manage people, not all of them know how, not all of them should. Also, work-life balance, does anyone here know what that means?
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-29 04:51 PDT
1 person found this helpful
Current Employee – been working at WebMD Health full-time for more than 7 years
Pros – Collaberative work environment, nice people
Cons – Cronyism, favoritism, culture of fear and intimidation
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-21 21:11 PDT
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