WebMD Health Reviews

Updated April 24, 2015
221 reviews filtered by
  • Any Location
  • Any Job Title
2.7
221 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David J. Schlanger
23 Ratings

Pros
  • Some work-life balance, but the company attracts workaholics so this isn't a focus (in 14 reviews)

  • Occasionally work from home is allowed (in 9 reviews)

Cons
  • There was no work-life balance in the past few years I worked there (in 5 reviews)

  • They fired the one senior management person who wanted to focus on the end-user (in 7 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. UX Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Designer in Portland, OR
    Current Employee - User Experience Designer in Portland, OR

    I have been working at WebMD Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    • Growing and engaging health and wellness field
    • Smart and friendly people with collaborative attitude
    • Great brand recognition
    • Good office space

    Cons

    • A lot of turnover and complicated office politics
    • Leadership is in a constant state of change
    • Pay-rate is below industry average
    • Little opportunity for career advancement

    Advice to Management

    Define a more constant company philosophy and a more refined product suite roadmap. Create a culture of trust a better collaboration.

  2. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at WebMD Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    relaxed work environment, and flexible on working from home. great people who are fun to work with.

    Cons

    the business process needs a complete overhaul, especially as it relates to using available technology

    Advice to Management

    increase incentives and accountability. try to get back to the entrepreneurial/start up mentality. the organization is very set in its ways, which is very bad for a tech company

  3. Helpful (1)

    Data Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in New York, NY
    Current Employee - Data Analyst in New York, NY

    I have been working at WebMD Health full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Nice offices, great place to get a career kicked off, plenty of young professionals. Not a bad place to work.

    Cons

    Promotions only come twice a year, Bonuses are given out in March so taxes are taken out but will not be returned until next year's tax return. Bonuses are small 2-3 %.

    Advice to Management

    Innovate more, improve global knowledge and out reach. Have a better sense of technology

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Overall Positive, needs some improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Web Developer in Atlanta, GA
    Current Employee - Senior Web Developer in Atlanta, GA

    I have been working at WebMD Health full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work life balance. I get my work done in a timely manner, and that allows me very flexible hours.

    Cons

    People like to try and do other people's jobs. A CEO shouldn't try and be a designer and a project manager should not try to be a developer.

    Advice to Management

    Let workers do what they were hired for and give a little more trust that you hired the right people for the job.

  6. Helpful (4)

    Turn and Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Senior Producer in Atlanta, GA
    Former Employee - Senior Producer in Atlanta, GA

    I worked at WebMD Health full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    So many smart, creative, dedicated, motivated people! Make connections with them and don't lose track of them.
    Decent pay/benefits incl. stock options

    Cons

    This place burns people out like no place I've ever worked.
    Company makes no effort to grow, promote, reward, or retain talented people
    Managers not trained to manage personnel
    No accountability in management
    Haphazard application of HR and employee policies
    Internal promotions are rare; they prefer unknown external hires over their own employees
    Frequent layoffs, typically in December

  7. Helpful (2)

    WebMD Health

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy location. Motivated coworkers and if you are close to the windows, you will have a great view.

    Cons

    Compressed workspaces. Limited career opportunities. Political environment. The business model feels like it has been played out.

    Advice to Management

    Focus on the fundamentals. Transition away from an ad site and provide and develop new sustainable revenue channels.

  8. Helpful (1)

    Publicly-traded company that is run more like a family business

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health

    Pros

    Known brand. Pockets of good people as you'll find at every mid-to-large size company. You can rationalize that you're helping people as you walk in the doors each day. If you work under the right circumstances, it can be a good existence, e.g., remote employees who don't need to face commuting time or expenses.

    Cons

    Hijinks and arrogance start at the top. CEOs eventually fall out of favor, and provide for "you can't make this stuff up" type of stories. The only one from the outside lasted less than a year, and was the only one that would make eye contact, smile, or engage much with the rank & file in the hallways. Executive ranks have always leaned heavily towards having to show both employees and customers that they are the smartest in the room. HR is squarely in the transaction business. Mediocre health policies, e.g., maternity leave, for such a well-known health company. Tough place for a middle-manager to come in and crack successfully. Ten-plus company values are posted but you'd be hard-pressed to find anyone that can off-handedly name even a couple of them. A 'morale' committee was formed several years ago but disbanded due to lack of morale. Supposedly there is robust attendance at "WebMD Survivor" parties that occasionally happen. A certain cluelessness is exemplified by this occurrence, when a politically-incorrect comedian was once flown down for a sales meeting to roast a sales executive about his arguable interpersonal shortcomings.

    Advice to Management

    Not really worth any effort; the chairman sets the tone and his stable of well-compensated directors and executive management occasionally treat each other strangely in a sort of "please papa" way. They will die with the most toys, as the annual financial statements show, and that's what seems to be most important.

  9. Helpful (3)

    Worked hard, learned volumes, yet have little to show for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Pros

    Office culture can be relaxed and reasonable at times. Depending on your manager, there is flexibility with regard to schedules and telecommuting as long as work is done. Benefits are decent.

    Cons

    Lack of clear path of growth for many positions, and resistance to hiring from within the Company. There are many employees who do not feel valued or appreciated because of this. And forget about approaching HR for support. They are not your advocates.

    Advice to Management

    Please make an effort to sincerely connect with your teams. We want to feel motivated to work for you.

  10. A place to park while you're looking elsewhere.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Administrative in New York, NY
    Current Employee - Senior Administrative in New York, NY

    I have been working at WebMD Health full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Competitive benefit package, relaxed office environment, free coffee....

    Cons

    Yikes! Mishmash of departments that don't work together well. Mom and Pop operation trying to act like a real company. Marketing group that doesn't work with Sales and is completely hamstrung by a few finance talking heads who've hamstrung the whole company. And don't talk to the hr dept.or your next out the door.

    Advice to Management

    stop hiring and rehiring the old senior staff; stop letting finance call ALL the shots, carefully monitor the new hr team - their values and impact on webmd culture is scarrrrrryyyyyyy....

  11. Helpful (2)

    Company Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at WebMD Health full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The people at WebMD Health Services are outstanding - very dedicated, hard workers who really care about the work they do.

    Cons

    Frequent layoffs, micromanagement by Corporate. Seems like my peers lived in fear of being laid off on a regular basis.

    Advice to Management

    Better management of financials so you don't have to lay people off so often. Executives/HR seemed to stay in their offices and avoid employee contact.

WebMD Health Photos

Work at WebMD Health? Share Your Experiences

WebMD Health

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.