WebMD Health

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WebMD Health Reviews

Updated December 15, 2014
Updated December 15, 2014
196 Reviews
2.8
196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David J. Schlanger
18 Ratings

Review Highlights

Pros
  • Some work-life balance, but the company attracts workaholics so this isn't a focus (in 14 reviews)

  • Occasionally work from home is allowed (in 9 reviews)


Cons
  • There was no work-life balance in the past few years I worked there (in 5 reviews)

  • They fired the one senior management person who wanted to focus on the end-user (in 7 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Do not apply if you like communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at WebMD Health full-time (more than 3 years)

    Pros

    Competitive Salary. friendly co-workers

    Cons

    Managerial communication skills are poor
    Organizational changes are frequent and poorly communicated
    Upper management is heavy. Practically everyone is a director or manager (regardless of whether or not they have direct reports)
    Teams are spread too thin so getting attention from other teams is fairly impossible

    Advice to ManagementAdvice

    Talk to you employees. See what they need. Become an advocate for your reports. Push for headcounts and encourage interdepartmental communications

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Benefits and Perks But Still Acts Like StartUp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at WebMD Health

    Pros

    WebMD is pretty good at promoting Work-Life Balance and is always looking for ways to give employees perks, additional time off, company gatherings and a sense of community.

    Cons

    WebMD is held back by changing priorities, fire drills, and not much communication on vision that trickles down to the worker bees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Too Much Turnover - Holding Back Progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR

    I have been working at WebMD Health full-time (more than 5 years)

    Pros

    Pay and benefits are decent. Many smart hardworking front line coworkers.

    Cons

    Senior executive leadership doesn't have a clue and doesn't seem to be interested in understanding why the sudden turn over in top level senior management. The same goes for HR who seems to be nothing more than a passive sideline participant in our down turn and loss of some of our best employees.

    The turnover of our bright high producers and those with a deep knowledge of our technology tools, marketing strategies and client services expertise is bringing us to our knees. Strong rumors that we are up "for sale again are driving many here to start job searches.

    It's obvious and well known to those of us who have been around for awhile understand that the know-it-alls in New York are the ones running the WebMD health services division. We are going backwards with no new clients and little work to keep us motivated.

    Lack of trust, lack of motivation, lack of new business and turnover will bring our division down if some changes are not made soon.

    Advice to ManagementAdvice

    Quit lying and covering up whats going on in our Portland office. Talk to us, listen to our concerns, Don't let our good employees just walk out the door without talking to them. Whether they admit it or not they are leaving because of you!

    Doesn't Recommend
    Negative Outlook
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  5. 4 people found this helpful  

    Great people but leadership just doesn't get it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Portland, OR
    Former Employee - Manager in Portland, OR

    I worked at WebMD Health full-time

    Pros

    Overall, good company with decent benefits. Lots of great people who are passionate about health.

    Cons

    Leadership is so completely disconnected with staff that's it's scary. Lots of talk but no walk. Complete turn over of leadership several times in past few years makes it hard for the company to move forward. Company is stuck in the 90s when it comes to policies and strategy.

    Advice to ManagementAdvice

    Walk the halls and talk to people. The answers are there, people are motivated but no one seems to be listening. You're going to lose your greatest asset.... Your people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at WebMD Health

    Pros

    Nice place to work. Occasionally work from home is allowed. Good life work balance

    Cons

    Some employees are not competent and don't know what they are doing.

    Advice to ManagementAdvice

    Keep good employees and treat them better

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    worked there for 6 years

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health full-time

    Pros

    good work/life balance. Good growth opportunities. People take their work seriously. Looks good on your resume.

    Cons

    Strategy can change quickly. You have to be flexible and and quick thinking lest you get left behind. Sometimes disorganized.

  8. 3 people found this helpful  

    Good for entry level

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health

    Pros

    A good start if you're entry level

    Cons

    Massive turnover due to mismanagement.

  9.  

    Eventful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at WebMD Health full-time (more than an year)

    Pros

    People are great. I have received outstanding managerial support

    Cons

    Lots of tension over recent re-organization

    Advice to ManagementAdvice

    Move faster

    Neutral Outlook
    No opinion of CEO
  10.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time (more than 3 years)

    Pros

    Collaborative environment. Talented people. Recognize and appreciative of good work.

    Cons

    Pockets of company still act like start up and the others act like big shot insurance/pharmaceutical company. Challenging to grow new hire.

    Advice to ManagementAdvice

    Consider an uniformed organization and culture.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great people, great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at WebMD Health as a contractor

    Pros

    Smart professionals are friendly and have a can-do spirit. Calm, quiet, no-drama atmosphere. Reasonably flexible on work schedule, time off, etc.

    Cons

    Of course there's a lot of competition for these jobs; you need to be good at what you do. And you need to look at everything from a Western (allopathic) medicine perspective.

    Advice to ManagementAdvice

    Knowledge and training are valuable. Keep more employees on as regular employees instead of using so many contractors.

    Recommends
    Neutral Outlook
    No opinion of CEO

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