WebMD Health Reviews

Updated July 26, 2015
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2.3
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Recommend to a friend
Approve of CEO
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David J. Schlanger
36 Ratings

Pros
  • Demonstrated value of work-life balance (in 14 reviews)

  • Occasionally work from home is allowed (in 9 reviews)

Cons
  • Senior management is also less concerned about their employees as they are about their own bottom line (in 7 reviews)

  • There was a lot of caution with new ideas (in 6 reviews)

More Pros and Cons

241 Employee Reviews

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  1. Helpful (2)

    High stress can = high payoff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at WebMD Health (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great brand name to have on resume

    Cons

    Very cliquey, immature, top management will back stab you for their benefit, unrealistic quotas

    Advice to Management

    Realize that top sales people may be top sales people due to luck and not talent


  2. Decent place to work ar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at WebMD Health

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great well known company. Easy to sell name brand.

    Cons

    Technology is a bit outdated and lots of people who work there have been there too long and don't know what's going on outside he webmd bubble.

    Advice to Management

    Learn about the digital landscape more and what is going on and how WebMD can better position themselves in the marketplace.


  3. Helpful (1)

    Strategic Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good salary and opportunities to move into other positions for most people.

    Cons

    There is always a struggle with staffing. You will "take on" new accounts supposedly for a short time and end up with them forever.

    Advice to Management

    Work harder to retain your top talent. Get creative and proactive.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Starter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at WebMD Health full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This is a good place to start learning the ins and outs of inbound calls

    Cons

    No room for growth


  6. Helpful (3)

    Tech Debt?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Portland, OR
    Current Employee - Software Developer in Portland, OR

    I have been working at WebMD Health full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    See title - There are many opportunities to learn interesting things about the past as well as refactoring with strange requirements. Also people are generally really nice and happy to help you with whatever you are doing. Very cooperative regarding Working From Home or flex time.

    Cons

    See title - Lots of tech debt means new development is harder.


  7. Helpful (2)

    Not what it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at WebMD Health full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The type of work was very interesting. You can straddle editorial or sponsor content in a given week. Most of the people you would work with were very appreciative and supportive. And WebMD used to have a number of fun holiday parties but not sure if they still do due to budget cuts.

    Cons

    The pay was terrible, well below the industry standard. Upper management was subpar, seemed like they spent most of their time managing up instead of working closely with their employees. Work life balance used to be average and then it changed for the worse and you would find yourself working nights and weekends a few times a month.

    Advice to Management

    Upper to middle management needs a lot of help. Learn to grow and promote from within. Get back in touch with your employees


  8. Health Coach

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Dietitian in Seattle, WA
    Former Employee - Registered Dietitian in Seattle, WA

    I worked at WebMD Health

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Web MD gave me the best job I have ever had and It was not too stressful. The onsite health coach position allowed me to sharpen my skills in public speaking, building relationships, and most of all team building. They do not micro-manage and allow you to use your creative ideas and apply them.

    Cons

    None- the only complaints I had were problems with technology and time taken to solve them but those were not typical.

    Advice to Management

    Keep up the excellent work! Thanks for giving recognition to your employees and making them feel like super stars.


  9. Support Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Pros

    Great laid back environment with versatile personalities. Nice working environment.

    Cons

    Not that much room for growth and development.


  10. Helpful (10)

    Poor management, no regard for people's health, only $$

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cool work environment, nice building, business casual, and you have the potential to work on something meaningful.

    Cons

    Management is broken and disconnected from the employees. The company really doesn't care about people's health. All their decisions are driven by sponsors, big pharma, and advertisers. They are also involved in various nefarious practices that I won't go into. Bottom line: my perception of WebMD completely changed after working for them. I use to trust WebMD.

    Advice to Management

    READ THESE REVIEWS and address each problem directly to your employees.


  11. Helpful (3)

    Going downhill and not getting better!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at WebMD Health (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - depending on which department or vertical you're in, you get to work with some talented and nice people - decent paid time off - free bottled water - good office location - free bagels on Fridays (but it's from the worst bagel place in NYC) - good summer and holiday parties - good place to start if you want to get your feet went in the digital space

    Cons

    - horrible maternity/paternity leave policy - not allowed to work from home unless your manager lets you under the radar - lack of direction from leadership; they're out of touch with their employees. They don't want to know who you are and don't care about you - merit bonus and raises are measly - lack of ownership/teamwork from other departments. you need to figure everything out the long and hard way. keep rolling out process than creates tension and friction between departments - high turnover on client services side. low morale due to overwhelming amount of work and lack of seasoned account teams. hiring contractors and college graduates with little to no experience does not replace someone with 10+ years of work experience - poor work/life balance and senior leadership not willing to staff with experienced candidates because they're cheap. if you do well, expect more work with no support - hard to make lateral moves due to "level/number" bureaucracy. Even if you're qualified, may not be able to make the move as your current job "number" is too low - employee performance rating feels rigged so that it's almost impossible to get 5 out of 5. Only a few dozen people in entire organization can get this score. If you make the move, you prob won't get the salary or title you deserve

    Advice to Management

    Listen to your current employees feedback before they get fed up and leave the company. Genuinely try to boost morale before the company is left with only contractors! Hire talented people, not cheap people. Don't make it so difficult to move internally; remove the "level/number" system as this is bureaucratic and makes it hard for talented people to move within departments. Improve the maternity leave policy because it's downright embarrassing right now.



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