WebMD Health

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WebMD Health Reviews

Updated January 29, 2015
Updated January 29, 2015
203 Reviews
2.8
203 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David J. Schlanger
20 Ratings

Review Highlights

Pros
  • Some work-life balance, but the company attracts workaholics so this isn't a focus (in 14 reviews)

  • Occasionally work from home is allowed (in 9 reviews)


Cons
  • There was no work-life balance in the past few years I worked there (in 5 reviews)

  • They fired the one senior management person who wanted to focus on the end-user (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good but no career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at WebMD Health full-time (more than 5 years)

    Pros

    Fast paced environment, lots to learn, good company on Resume, diverse work place.

    Cons

    No career development. No HR presence when it comes to employee development. Very low pay grade when compared to industry.

    Advice to ManagementAdvice

    When you invest in employees, it's best to show you care about their careers. So they don't quit and you have to train someone new all over again.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Good as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager
    Former Employee - Community Manager

    I worked at WebMD Health full-time (more than 3 years)

    Pros

    Interesting programs, innovation, directly and peripherally helping people, strong company history and culture and name recognition. Good benefits and fair wage for the work done.

    Cons

    The upper leadership (Director/VP) churn was IMMENSE. The average time they seemed to last was 8-10 months before moving to a new position. This constant churn led to a lot of uncertainty for underlings and a lack of coherent focus. It also meant you could have worked on an excellent project with strong results that was completely unrecognized by the next person who came in. Most employees have a constant fear of being fired due to the churn.

    Advice to ManagementAdvice

    I would like to see a culture that embraced and encouraged long-term employment at WebMD. Instead, VPs and Directors seem to be passing through it like a stepping stone onto a greater goal. This makes it difficult to feel successful and valued at a job when the rules change every 8-10 months.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Upper management is disconnected with employees. Everything is a fire drill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at WebMD Health full-time

    Pros

    Everyone starts off with sense of purpose and helping people. Many employees still maintain that spirit.

    Cons

    Poor work-life balance. Many people don't use all their vacation days. Every project is treated like a fire drill. Poor leadership in upper management. People running around working like crazy to meet deadlines and then upper management decides to table the project or change it's focus. Difficult to move up if you are not chummy with the inner circle and threaten others with your potential

    Advice to ManagementAdvice

    Gradually transition out members of the upper management. If a manager is being reported to HR multiple times, something needs to happen. Move up some of the dedicated employees who have demonstrated leadership. Listen to your employees.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Great Place, Great People

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health

    Pros

    A seriously talented and motivated group of people who are smart and fun. Lack of politics - a real 'get down to business' feel.

    Cons

    NYC where there is a relatively high cost of living.

    Advice to ManagementAdvice

    Keep asking for input from all levels and encourage new approaches, new ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    no room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health

    Pros

    You'll be rewarded in free food often. There is some flexibility to work from home. The company will pay for courses related to your job. You can speak to a health coach and do other healthy activities to save money on health premiums.

    Cons

    There's a lack of room for career advancement. Titles are bumped down so you are undervalued so if promoted you'll be back at your starting title. Tools are antiquated.

    Advice to ManagementAdvice

    Spend more time and money growing your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Resume Builder. Not a positive place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Health Coach in Indianapolis, IN
    Former Employee - RN Health Coach in Indianapolis, IN

    I worked at WebMD Health full-time (more than a year)

    Pros

    Brand Name
    Great frontline people
    Bonus
    Good Entry level if you're fresh out of college.

    Cons

    Hours
    Horrible management-Micro managers
    Mandatory Overttime due to understaffing
    Poor morale
    Doesn't care about employee rentention
    Doesn't know how to manage seasoned smart professionals.

    Advice to ManagementAdvice

    Stop micro-managing your nurses and coaches. Realize their worth.
    You expect positive coaching from your coaches yet you yourselves don't promote a positive or caring atmosphere to foster growth. You are constantly belittling and overly critical of seasoned medical professionals. You are wasting so much money by not caring if you retain good employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Do not apply if you like communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at WebMD Health full-time (more than 3 years)

    Pros

    Competitive Salary. friendly co-workers

    Cons

    Managerial communication skills are poor
    Organizational changes are frequent and poorly communicated
    Upper management is heavy. Practically everyone is a director or manager (regardless of whether or not they have direct reports)
    Teams are spread too thin so getting attention from other teams is fairly impossible

    Advice to ManagementAdvice

    Talk to you employees. See what they need. Become an advocate for your reports. Push for headcounts and encourage interdepartmental communications

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Benefits and Perks But Still Acts Like StartUp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at WebMD Health

    Pros

    WebMD is pretty good at promoting Work-Life Balance and is always looking for ways to give employees perks, additional time off, company gatherings and a sense of community.

    Cons

    WebMD is held back by changing priorities, fire drills, and not much communication on vision that trickles down to the worker bees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Working at WebMD is the equivalent of a #2 for your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in New York, NY
    Current Employee - Engineer in New York, NY

    I have been working at WebMD Health full-time (more than a year)

    Pros

    Work From Home Policy is pretty great............ Next Question please.

    Cons

    A lot of the reviews say the same thing, Management sucks. When it comes to delegating tasks, providing consistent feedback, or pointing you in a direction for employee growth you've come to the wrong place. A lot of people who currently work here and have been working here for years no one another from a previous company. People look out for there own and the environment lacks diversity in people and in thinking. The working environment revolves around not what is being said but who is saying it. If your about to retire or your career is dying in some way webmd is the place to be. Directors are more concerned with there summer homes than your career, point, blank, period. To sum it up

    * Management is horrible (Coudn't lead a kindergarten line)
    * bureaucracy (Its not what your saying but who saying it)
    * Directors look out and mentor people they have worked with in the past (previous companies)
    * If your a brown noser and good at laughing at jokes that arent funny you'll do Great here!! (Managers have mastered this around directors, its truly an art)
    * Culture sucks

    Advice to ManagementAdvice

    I mean the reviews tell the story

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    Great people but leadership just doesn't get it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Portland, OR
    Former Employee - Manager in Portland, OR

    I worked at WebMD Health full-time

    Pros

    Overall, good company with decent benefits. Lots of great people who are passionate about health.

    Cons

    Leadership is so completely disconnected with staff that's it's scary. Lots of talk but no walk. Complete turn over of leadership several times in past few years makes it hard for the company to move forward. Company is stuck in the 90s when it comes to policies and strategy.

    Advice to ManagementAdvice

    Walk the halls and talk to people. The answers are there, people are motivated but no one seems to be listening. You're going to lose your greatest asset.... Your people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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