WebMD Health Reviews

Updated July 3, 2015
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232 Employee Reviews

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  1. Helpful (2)

    Publicly-traded company that is run more like a family business

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health

    Pros

    Known brand. Pockets of good people as you'll find at every mid-to-large size company. You can rationalize that you're helping people as you walk in the doors each day. If you work under the right circumstances, it can be a good existence, e.g., remote employees who don't need to face commuting time or expenses.

    Cons

    Hijinks and arrogance start at the top. CEOs eventually fall out of favor, and provide for "you can't make this stuff up" type of stories. The only one from the outside lasted less than a year, and was the only one that would make eye contact, smile, or engage much with the rank & file in the hallways. Executive ranks have always leaned heavily towards having to show both employees and customers that they are the smartest in the room. HR is squarely in the transaction business. Mediocre health policies, e.g., maternity leave, for such a well-known health company. Tough place for a middle-manager to come in and crack successfully. Ten-plus company values are posted but you'd be hard-pressed to find anyone that can off-handedly name even a couple of them. A 'morale' committee was formed several years ago but disbanded due to lack of morale. Supposedly there is robust attendance at "WebMD Survivor" parties that occasionally happen. A certain cluelessness is exemplified by this occurrence, when a politically-incorrect comedian was once flown down for a sales meeting to roast a sales executive about his arguable interpersonal shortcomings.

    Advice to Management

    Not really worth any effort; the chairman sets the tone and his stable of well-compensated directors and executive management occasionally treat each other strangely in a sort of "please papa" way. They will die with the most toys, as the annual financial statements show, and that's what seems to be most important.


  2. Helpful (2)

    WebMD Health

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy location. Motivated coworkers and if you are close to the windows, you will have a great view.

    Cons

    Compressed workspaces. Limited career opportunities. Political environment. The business model feels like it has been played out.

    Advice to Management

    Focus on the fundamentals. Transition away from an ad site and provide and develop new sustainable revenue channels.


  3. Helpful (5)

    Very negative company with bad leadership all around

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Central work location
    Subsidized parking
    Decent vacation time

    Cons

    Webmd has a very negative working environment
    Leadership is very mistrusted making it very questionable about their intend with the company
    HR is completely biased towards management which is made very clear by management to deter any employee to report any abuse or unethical business practices that are being levied.
    Nepotism
    Absolutely no career path or growth. Employees are not valued for their contributions. Any type of progression or implementation of new ideas are almost non-existent.
    Merit increase are scarce as reviews are very skewed and botched
    No nurturing of talent or any type of retention. Webmd's overall corporate structure has no real reward or appreciation programs. Workers simply clock in and out with a "just wanting to get by" perspective since there is nothing for excellence or a great job done
    Webmd could care less if you stay or leave most positions won't be back filled to save more money causing resources to be dangerously stretched way too thin.
    VP's, Director's and Manager's are completely ineffective and cause more resentment than production.

    Advice to Management

    Executive management needs to evaluate their so called management teams in regards to employee relationships. This company lost majority of their good talent. Quality of work has tremendously decreased due to understaffing and overworking the remaining workforce.

    For Webmd to be successful or more so an 'industry leader' take a close look at the people in management roles as most of them cap the performance potential of your workforce due to distrust and abuse. Enable employees find management that understands how to empower them to create and build great things instead you employ the direct opposite. Ruling with fear and rendering your talent helpless reduces all aspects of good business and eventually there won't be much left since management doesn't produce the revenue generating products.


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  5. Helpful (3)

    Worked hard, learned volumes, yet have little to show for it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Pros

    Office culture can be relaxed and reasonable at times. Depending on your manager, there is flexibility with regard to schedules and telecommuting as long as work is done. Benefits are decent.

    Cons

    Lack of clear path of growth for many positions, and resistance to hiring from within the Company. There are many employees who do not feel valued or appreciated because of this. And forget about approaching HR for support. They are not your advocates.

    Advice to Management

    Please make an effort to sincerely connect with your teams. We want to feel motivated to work for you.


  6. Helpful (4)

    A place to park while you're looking elsewhere.....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative in New York, NY
    Current Employee - Senior Administrative in New York, NY

    I have been working at WebMD Health full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Competitive benefit package, relaxed office environment, free coffee....

    Cons

    Yikes! Mishmash of departments that don't work together well. Mom and Pop operation trying to act like a real company. Marketing group that doesn't work with Sales and is completely hamstrung by a few finance talking heads who've hamstrung the whole company. And don't talk to the hr dept.or your next out the door.

    Advice to Management

    stop hiring and rehiring the old senior staff; stop letting finance call ALL the shots, carefully monitor the new hr team - their values and impact on webmd culture is scarrrrrryyyyyyy....


  7. Helpful (4)

    Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at WebMD Health full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The people at WebMD Health Services are outstanding - very dedicated, hard workers who really care about the work they do.

    Cons

    Frequent layoffs, micromanagement by Corporate. Seems like my peers lived in fear of being laid off on a regular basis.

    Advice to Management

    Better management of financials so you don't have to lay people off so often. Executives/HR seemed to stay in their offices and avoid employee contact.


  8. A good fit for some, but not all.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health full-time (More than a year)

    Pros

    Salaries tend to be good.

    Cons

    Internal company politics were messy.


  9. Helpful (6)

    Upper management and HR are all about CYA (their own, not their employees)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at WebMD Health full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Don't get me wrong, there are some great people in leadership positions at the company, and they have been great mentors to me.
    There are many people there that are very smart, dedicated, and extremely hardworking.

    Cons

    People don't get compensated properly, there's tremendous disparity in how people get paid, I've seen it as a manager, and tried very hard to correct it, but the company just doesn't have the money to bring underpaid employees up to market value, so if you're at WebMD and feel that you're underpaid, you probably are and shouldn't hold your breath.
    Sales people sell things to clients without making sure the infrastructure exists to properly implement because they're so afraid of losing the business, and then when the implementation goes wrong, the implementation teams are to blame.
    HR doesn't care about the employees. They're extremely inflexible and are basically afraid that giving an inch will lead to litigation down the road. It wasn't always like this...

    Advice to Management

    Fix cons above


  10. Helpful (7)

    Great place to work, once upon a time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at WebMD Health full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The editorial team and editorial leadership are outstanding.
    Wonderful, talented, collaborative developers, publishers, PMs and designers on the 21st floor. This is a staff that can achieve the unachievable. I have the highest respect for the worker bees.

    Cons

    Real leadership on the 21st floor is nonexistent. It's a perfect environment if you like to work 50-60 hours a week and not be rewarded or thanked for your efforts. Beware of sharing an original idea. If you do there are one of two outcomes that will happen. The first you'll be punished for speaking up or two, if it's a really good idea it will confiscated and communicated as someone at a VP's level idea.

    Advice to Management

    For the love of God, listen to the staff in Atlanta. Talking to HR or calling the Hotline has had no results with the problems that exist at this location. How long can you bury your head in the sand? From an IT perspective, this has become an insufferable place to work and is a result of extremely poor leadership, starting at the top. The company has incredible editorial talent and provides important content to consumers. However, it won't be long before you have no IT staff to publish it.


  11. Helpful (3)

    I wouldn't recommend WebMD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at WebMD Health full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A great company to have on your resume so it makes a decent stepping stone. The office is in a cool building. Besides those, not a lot of other Pros.

    Cons

    The culture is abysmal and fuels constant turnover. Apparently this has been the case for years, which explains the low tenure across the entire organization.

    Advice to Management

    Motivate your team by doing the little things: show appreciation, stand by your word, be accountable, and be innovative instead of waiting for a problem to occur before evolving.



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