WebMD Health

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WebMD Health Reviews

Updated December 15, 2014
Updated December 15, 2014
196 Reviews
2.8
196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David J. Schlanger
18 Ratings

Review Highlights

Pros
  • Some work-life balance, but the company attracts workaholics so this isn't a focus (in 14 reviews)

  • Occasionally work from home is allowed (in 9 reviews)


Cons
  • There was no work-life balance in the past few years I worked there (in 5 reviews)

  • They fired the one senior management person who wanted to focus on the end-user (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Lack of growth

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health

    Pros

    Coworker relationships and work life balance

    Cons

    Very little upward mobility for high performers

  2. 2 people found this helpful  

    Good Culture / Solid Future Plans

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Strategic Accounts
    Former Employee - Director of Strategic Accounts

    I worked at WebMD Health full-time (more than an year)

    Pros

    I thought the culture here was fantastic. There were a ton of A players, who were passionate about the space and the kind of work we were doing.
    Very much a place where you are given freedom to make the most of it.

    Cons

    Very entreprenurial, you have to pull from the organization what you want and need. It isn't always offered. ( this can be good or bad ).

    Advice to ManagementAdvice

    Since I left, it is very clear that management recognized the challenges ahead and took steps to figure out a path forward for success. Digital is ever evolving. Ensure you have your finger on the pulse of where digital is going in healthcare. I'd love to see real investment in R&D to try new product ideas and services out.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health

    Pros

    Had a great experience interning for a summer with WebMD. Everyone was very helpful in making my time there valuable. Met many great people.

    Cons

    No cons, working for them was a pleasant experience.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good and bad, but depends on what you're looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Manager in Portland, OR
    Former Employee - Software Development Manager in Portland, OR

    I worked at WebMD Health full-time (more than 8 years)

    Pros

    Good work/life Balance. Medium sized company with good growth opportunities. Depending on your particular manager, they can be supportive of furthering individual career growth.

    Cons

    Crappy raises for existing employees. Younger employees that advance their career rapidly can have a hard time keeping up with salaries at other companies. Lots of gossip due to the size of the environment. Annual layoffs instead of firing obvious under performers through the year rattles survivors

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Good and bad. Depends on what you are looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time (more than 3 years)

    Pros

    Good people, interesting clients and good compensation.

    Cons

    Unstable environment with a lot of turnover and not enough resources to do your job well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Back on Track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Pros

    The executive management team is better now and seems to be more aligned. Still has a good brand name. You have to ability to get recognized for working hard.

    Cons

    The company still has pockets of ineffective mid level management in some key areas. It could be a more exciting company if it embraced a more entrepreneurial spirit.

    Advice to ManagementAdvice

    The company needs to make a splash. Stop trying to build everything in house.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Restructuring. Tough work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services in Portland, OR
    Former Employee - Client Services in Portland, OR

    I worked at WebMD Health full-time (more than 3 years)

    Pros

    Location in Portland is great. Many smart, dedicated people. Decent initial salary if you negotiate effectively up front. The content matter is genuinely interesting

    Cons

    Business plan and goals appear to be based on stock price rather than what is best for clients and employees.
    Upper management is moving chess pieces (employees) to keep stock price in order without a vision to manage the changes thrust into place. Now that middle management in PDX has been eliminated, it will be interesting to see how services and implementations run.
    Some of the systems that support the health platform are really antiquated. Dangerous for a technology solution set.

    Advice to ManagementAdvice

    Share your short term and long term vision when full scale changes / cuts happen. Turn the mirrors on yourselves.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Lost its soul and it's vision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health full-time

    Pros

    Many smart people who really care about the company and its success. Fairly flexible work schedule but varies greatly from team to team.

    Cons

    No longer cares about the people who work there. No career paths and dictates job changes to employees without thought to a match in skill set or people's desired growth. No longer cares about the brand. No one setting a company vision.

    Advice to ManagementAdvice

    Stop just chasing the dollars and listen to the people who actually do the work and talk to clients. As we look ahead into the next century, leaders will be those who empower others. —Bill Gates

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Director, Strategic Partnerships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY

    I have been working at WebMD Health full-time (more than 3 years)

    Pros

    Salary and commission is very good at WebMD. Growth is also a pro as the company recognizes talent and allows talented individuals to move through the ranks at a faster pace than other places I have seen.

    Cons

    There is little accountability amongst various departments at WebMD which makes it very hard for a sales team to get things done. Senior management is also less concerned about their employees as they are about their own bottom line

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good Company, Intelligent Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health as a contractor (more than an year)

    Pros

    -Lot of intelligent employees willing to help each other out on various projects
    -Ability to own projects on your own once you've been trained
    -Bagel Fridays were a plus

    Cons

    -Environment was almost too calm. Atmosphere needs to liven up a touch.
    -This may have changes but some of the managers lived for the job. Need to understand work/live balance.

    Advice to ManagementAdvice

    Continue helping to train new employees and allow them to own their projects. Do not micromanage.

    Neutral Outlook
    No opinion of CEO

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