WebMD Health Reviews

Updated August 17, 2014
Updated August 17, 2014
188 Reviews

2.7
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David J. Schlanger
17 Ratings

Review Highlights

Pros
  • Some work-life balance, but the company attracts workaholics so this isn't a focus (in 11 reviews)

  • Liberal with work from home days (in 8 reviews)


Cons
  • There was no work-life balance in the past few years I worked there (in 5 reviews)

  • They fired the one senior management person who wanted to focus on the end-user (in 7 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Great resume builder, horrible high-level management and employee engagement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephonic Health Coach  in  Indianapolis, IN
    Former Employee - Telephonic Health Coach in Indianapolis, IN

    I worked at WebMD Health full-time for more than 3 years

    Pros

    Great resume builder
    Met some awesome people in the same life stage as me

    Cons

    No career path. WebMD always look outside of the organization instead of promoting from within.
    Terrible employee retention strategy - there isn't one.

    Advice to ManagementAdvice

    Invest in and grow your employees instead of always looking outside to promote. This will improve morale which is in the gutter.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Quiet Desperation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Editor  in  Atlanta, GA
    Former Employee - Senior Editor in Atlanta, GA

    I worked at WebMD Health full-time for more than 3 years

    Pros

    Well-known brand, some smart and dynamic people, walking distance to Piedmont Park

    Cons

    Sweat-shop feel, fickle priorities from management that change on a whim, understaffed

    Advice to ManagementAdvice

    Recent efforts to foster creativity, brainstorm, and collaborate need to increase exponentially. Schedule no-email/no Web surfing periods every day to allow blocks of work time, deeper thinking, and/or to force people to talk to co-workers.

    Do regular team building and awareness training with staff to alleviate the bad morale and high levels of conflict.

    Bottom line, hire more people and/or slow down the conveyor belt at this factory.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Employees are the least of their concerns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time for more than a year

    Pros

    Decent pay. Many smart and nice colleagues.

    Cons

    Where to begin? Bad working conditions, no regard for or interest in advancing employees, a zillion unworkable databases and busy work, not what it claims to be. Constant turnover and shifting priorities.

    Advice to ManagementAdvice

    Get off email for two minutes and look at your employees. Are they overworked and under an unreasonable amount of pressure? What can you do to make them stay? Have you noticed people are leaving in droves?

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    I Really Did Not Matter Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at WebMD Health full-time for more than 5 years

    Pros

    Rather generous bonuses, fruit and milk in the break room, somewhat liberal work from home policy.

    Cons

    After managing several high-profile programs and adding millions to our revenue there was no where to go in this organization.

    Advice to ManagementAdvice

    Be more inclusive! the "in crowd" is not necessarily the right ones to lead.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    A joy to go to work every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Promotion  in  New York, NY
    Current Employee - Professional Promotion in New York, NY

    I have been working at WebMD Health full-time for less than a year

    Pros

    Highly recognizable brand, casual work culture, hard working colleagues, sense of teamwork and purpose, great colleagues; unlimited coffee, tea, bottled water, subway right under building.

    Cons

    I can't think of any downsides at the moment.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Its AGILE to the core, good people but hard to get a new change in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Engineer  in  Portland, OR
    Current Employee - Test Engineer in Portland, OR

    I have been working at WebMD Health as a contractor for less than a year

    Pros

    The company atmosphere and people were amazing to work with
    Very laid back and relax environment
    Ability to work flexibly throughout the day

    Cons

    I find that introducing a new way to improve the existing process was something that didn't go too well with them. Takes persistence, but they could just not want the change during that time.

    Advice to ManagementAdvice

    To retain more talent, hire more full-time employees than contractors, I saw too many people leave in the short time that I worked there

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 6 people found this helpful  

    An awful place to work, they would eat their young.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Portland, OR
    Former Employee - Sales in Portland, OR

    I worked at WebMD Health full-time for more than 3 years

    Pros

    If you can survive there, you can survive anywhere. It will teach you toughness and how to emotionally detach yourself from your job.

    Cons

    The place is full of back stabbing colleagues, condescending management, and an overall lack of understanding about how to build a business.

    Advice to ManagementAdvice

    Quit.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Amazing Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant  in  New York, NY
    Former Employee - Executive Assistant in New York, NY

    I worked at WebMD Health full-time for more than 5 years

    Pros

    The Atmosphere is great. I've never seen so much talent among such a great group of individuals. It really was a pleasure to work here.

    Cons

    I don't have anything negative to say about the company.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Exciting mission, Shiny Coin Syndrome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Portland, OR
    Former Employee - Manager in Portland, OR

    I worked at WebMD Health full-time for more than a year

    Pros

    The vast majority of employees are interesting people with healthy lifestyles and positive attitudes. There are neat benefits of a slick office-space and the promotion of a healthy live-work balance. There are health benefits, 401k and tuition reimbursements, and cell phones for all employees that are paid by the company. Technology on your desk is par for a tech company.

    Cons

    Shiny Coin Syndrome - the mission for one quarter is promptly abandoned or minimized the next. But don't worry, a new task force is around the corner. Not unlike many companies. Sales and EBITDA drive decision-making (not atypical nor incorrect) but the same cycles occur annually. 4th quarter budget cuts and seasonal heavy overtime loads. Email-heavy culture. Technology behind the product is slow to develop/behind, so consider if the service/product is your focus or the mission. Internal systems are old or poorly utilized. One of the slowest moving companies in some ways, while split-second decisions are made at other times. Sometimes feels out of sync.

    Advice to ManagementAdvice

    Recruiting process is irregular, layoffs on Monday mornings are brutal for everyone involved. Lots (and lots) of meetings without action items, agendas or purpose other than CYA/keep everyone in the loop because internal systems do not facilitate information sharing. Utilize modern collaboration tools to improve office-based and remote-employee information sharing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Chance to branch out into on-line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WebMD Health full-time

    Pros

    Since the company is relatively small it is easy to get involved in multiple projects and learn from all departments instead of being locked into one area as you would in a larger company.

    Overall a laid back company

    Cons

    Very cliquish, especially in management, to the point where work will not be done unless you are a friend of theirs. If you are not considered a favorite you will either be so miserable that you look for another job faster than you wanted to or you are one of the first to be laid off in their "consolidation" sweeps.

    Advice to ManagementAdvice

    Allow your employees to grow even if they are in management. Stop the cliques, business shouldn't be us vs them (especially between departments that need to work together).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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