Webster Bank

  www.websteronline.com
  www.websteronline.com

Webster Bank Reviews

Updated December 7, 2014
Updated December 7, 2014
42 Reviews
3.1
42 Reviews
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Employee Reviews

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  1.  

    Nice place to work mediocre pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Job in Bristol, CT
    Former Employee - IT Job in Bristol, CT

    I worked at Webster Bank

    Pros

    The people you work with. No after hours work was required. It was a low stress work environment. Hours were steady.

    Cons

    Very little room for advancement. Structure of positions were redundant and did not fit the actual job functions. Requesting salary increase fell on deaf ears.

    Advice to ManagementAdvice

    Compensate and appreciate your employees. The bottom line might suffer a little but people will stay and be happier.

    Recommends
    Neutral Outlook
  2.  

    Webster Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Waterbury, CT
    Current Employee - Financial Analyst in Waterbury, CT

    I have been working at Webster Bank full-time (more than 3 years)

    Pros

    Hardworking people, good senior management

    Cons

    low pay, may people going coasting by

    Recommends
  3.  

    Does not value employee growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Webster Bank

    Pros

    CT based bank that values and their customers

    Cons

    Poor compensation
    Not enough professional development

    Advice to ManagementAdvice

    Retain employees by offer better career growth opportunities and fair market compensation

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  5.  

    Good work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Manchester, CT
    Current Employee - Customer Service Representative in Manchester, CT

    I have been working at Webster Bank full-time (less than an year)

    Pros

    great work life balance at the brach, great coworkers

    Cons

    There is such a hard focus on sales, without the training or good incentives for sales,

    Advice to ManagementAdvice

    my advise to management would be train, train, train your people, and don't just send email when you see no numbers on a report do your research and make sure an email goes out also when good numbers are being put up.

    Recommends
    Neutral Outlook
  6.  

    It was fine until they went sales crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Windsor, CT
    Current Employee - Customer Service Representative in Windsor, CT

    I have been working at Webster Bank full-time (more than an year)

    Pros

    Benefits are really great, you get to meet some nice people, and the commission if you're a good sales person is good.

    Cons

    Long hours when you're out of balance, some managers are lazy and put all the work on they're employees. Everything has become very sales driven and it's stressful sometimes to meet your goals.

    Doesn't Recommend
    Negative Outlook
  7.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Webster Bank full-time (less than an year)

    Pros

    Great hours, friendly co-workers some lol. great benefits

    Cons

    Management is not the same in every branch.

    Advice to ManagementAdvice

    Listen more to your employees

    Recommends
    Positive Outlook
  8.  

    A lot of work with little to no payoff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Float Service Representative
    Former Employee - Float Service Representative

    I worked at Webster Bank full-time (more than an year)

    Pros

    In-depth training sessions, knowledgeable staff, decent benefits package.

    Cons

    Low pay, variable hours, Saturday hours, too much forced selling and not enough customer focused work.

    Advice to ManagementAdvice

    I know selling is important, but stop making it something you force and in turn lose customers. Pay your employees more because they do a lot of work and take a lot of abuse from customers who are unhappy with bank policies that those same employees have no control over. Also, communicate better with staff and have universal rules for every branch because too many branches make their own rules and it is difficult for floats to learn each branches' ways.

    Doesn't Recommend
    Negative Outlook
  9.  

    All depends on your management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Webster Bank

    Pros

    Starting salary, training, bank hours.

    Cons

    Poor management, unrealistic sales, never having an actual weekend, no raises, limited room for growth, overworked.

    Advice to ManagementAdvice

    Check in on the branch managers because from my experience, our manager never works a single Saturday, refused to take customers, made several audit mistakes, treated employees poorly, and was just all around horrible.

  10.  

    My experience was very positive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Webster Bank as a contractor

    Pros

    The people were easily approachable. The level of professionalism was quite refreshing. Respect for the individual was readily apparent. Immediate manager was very receptive to suggestions for improvement. I felt included on the team. My skill set was well utilized. The employees were very friendly. I enjoyed my job and interaction while I was there.

    Cons

    Wide area geographically makes it difficult to regularly interact with the team.

    Recommends
    Positive Outlook
  11.  

    It had been challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Webster Bank

    Pros

    They have a good philosophy that I agree with

    Cons

    The salary is terrible, & staffing is a problem

    Advice to ManagementAdvice

    Take a look at the salaries, & the westchester market

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