Webtrends Reviews

Updated August 24, 2015
61 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Joe Davis
8 Ratings

Pros
  • Work life balance a primary consideration (in 4 reviews)

  • Great people doing all they could with the limitations that he executive put on the organization (in 5 reviews)

Cons
  • Zero work/life balance because of the lack of resources locally (in 3 reviews)

  • Low morale, high turnover, rash decisions, budget allocated to wrong things (in 4 reviews)

More Pros and Cons

61 Employee Reviews

Sort: Popular Rating Date
  1. Tremendous, unrealized potentional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Webtrends full-time (More than a year)

    Pros

    Open to change. The best ideas (from anyone) that are supported by data are welcomed by management. Opportunities to grow and succeed for those who seek them out. Innovative ideas, technology, and some very smart, passionate people. Competitive compensation. Enjoyable work environment (Portland office): fun office space in a great location, relaxed atmosphere, beer and food provided periodically. Long history.

    Cons

    Lacks the passion, drive and commitment of a start-up - office is empty by 5:30pm on most days. Employees may not feel invested in the company's success. Teamwork and commitment to company-wide initiatives is still a challenge. Employees don't seem feel joy in the success of other teams, offices, etc. Long history and enterprise clients means some engineering time must be spent supporting legacy products. Too much planning, too little execution, fear of failure.

    Advice to Management

    Provide training for managers on how to coach their direct reports and support their personal and professional growth. Make all employees invested in the success of the entire organization - simple performance bonuses will not foster the passion for Webtrends needed to take the company to the next level. Focus on building company culture and recognition of efforts that go above and beyond across the organization - but stop thinking monetary recognition - get creative. Continue and increase with transparent strategies and status - no one will be committed if they only have half the picture.


  2. No vision, ineffective management, silos, can't execute

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Webtrends full-time

    Pros

    Technology potential, some big data expertise, many good people. The company's been at it for a long time, so they've built up expertise and technology. Reasonable insurance, vacation, and 401(k) offerings.

    Cons

    A real lack of genuine vision, depending heavily on long-time legacy customers (and legacy products) to keep the doors open. Exceptionally high turnover in all departments--employees hang around for above average salaries, but go when they realize it's a career dead-end (or when management decides it's time for a "new direction"). The CEO is also mostly absent, occasionally commuting from his home in California to the PDX headquarters for meetings. Doesn't promote a vision, doesn't lead or inspire anyone--just talks numbers a bit then disappears again. As a result, company morale is not great across many departments. Like another reviewer said, the product development side of the company is in a long, slow, visionless march. Weak and ineffective management, especially a cohort of long-timers in engineering and product management. None seem to understand how to empower good people and listen to them, or how to do meaningful decision making. Not much a career path here. Pay is decent, but opportunities for professional growth and development is slim and not much supported. Often, it's challenging to get basic support to attend training or conferences.

    Advice to Management

    Donuts and beer don't make a good company. Strong leadership, empowered people, and a culture of communication and trust make a good company. This company--especially the Engineering and Product side, which is the largest part of the company--has none of these qualities. Don't hire smart people so you can tell them what to do; hire smart people so they can tell *you* what to do. Get a vision. Clear out the long-time cohort that's driving good people away (and making others unhappy), and managing the company downward.


  3. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Webtrends full-time

    Pros

    Environment is typically very intense. Its your responsibility to manage work/life balance. They have a lot of very smart people to work with who have very high expectations, but it challenges you to become a better person. I always felt like if there was an opportunity to make the process or situation better then you were empowered to make that improvement happen. You just may…

    Cons

    The company has evolved from a work hard and have fun culture to just work hard. Much more focused on cost than in years past. It's more challenging to be successful if you aren't an engineer or have an "engineering mentality" It has become much more political over the last several years.

    Advice to Management

    Keep trying to improve the culture and keep employees happy.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great opportunity to learn and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Digital Intelligence in Portland, OR
    Former Employee - Manager, Digital Intelligence in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Webtrends full-time (More than a year)

    Pros

    Webtrends is an excellent place to gain experience in unfamiliar territory. Most managers are willing to help you get the training and exposure you need if you are willing to take the initiative and put in the time. The compensation and benefits are fair though things are not necessarily handed to you on a platter. If you track your own performance and impact to revenue you can advance your career very quickly.

    Cons

    There is a little more employee churn than many people may be used to. It is not unusual to be working with someone and suddenly stop receiving e-mail responses from them only to learn that they've left the company when you start asking around. It's easy to get burned out and work too many long hours because of unrealistic pressure to meet deadlines (mileage may vary depending on your manager). The leadership can be a little top-heavy at times which can be overwhelming if you're not very efficient at communicating your needs.

    Advice to Management

    Be more transparent with employee departures whatever the reason. Continue to encourage employees to gain new experience and promote within.


  6. Helpful (2)

    Great people trying their best to maintain momentum

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Neutral Outlook

    I worked at Webtrends (More than 5 years)

    Pros

    Webtrends has a very supportive environment and generally encourages positive contributions from the staff although I have heard second hand that this can be dependent upon individual departments. Fun place to spend your work day. Smart and engaged employees.

    Cons

    Webtrends probably would have benefited from strong executive leadership many years ago. Positive changes have happened within the past year but I wonder if it's too little too late.

    Advice to Management

    I believe in the current (July 2015) executive leadership as do many of my former co-workers, stay focused and don't let FP distract you.


  7. Helpful (1)

    Not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Seattle, WA
    Former Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice time off benefit.this is the only benefit I like.

    Cons

    Lot of politics in work place. Not a great place to work.no growth opportunities.


  8. Helpful (2)

    Sadly, circling the drain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Portland, OR
    Current Employee - Finance in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Webtrends full-time (More than 3 years)

    Pros

    IT team is strong, sales and support teams work hard and are good people. Product team is understaffed and struggles with aged products and lack of direction, though product leadership is trying hard. CEO is approachable, but seems to be withdrawing. Everyone is waiting for him to make a strategic decision while the company drifts. If bonuses aren't good this year, expect an exodus, myself included. Portland has a booming job market right now.

    Cons

    Marketing has dedicated, good people, but leaders are like rain man, telling themselves (and really believing) they're good drivers as they crash into a tree. A few in marketing leadership bully and fight with everyone else in the company. As employee churn is high, customers leave us and the company drifts, its time for strategic decisions.

    Advice to Management

    Staff up product development, give them hope and guidance. Make some difficult strategic decisions for growth (saying no, killing a product or program). Pay bonuses.


  9. Helpful (1)

    Need to focus more

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Webtrends full-time

    Pros

    Flexible work schedule, fairly good benefits and good pay.

    Cons

    Although I think the new CEO is really good, the company is still struggling to focus. Or at least seems so, we have a relatively small engineering team trying to focus on too many projects, where as I think using the talent that is still there to focus on particular area's might be more beneficial.

    Advice to Management

    Important to stop talent leaving the company, and help focus everyone instead of having them running in various directions trying to meet deadlines while fighting fires.


  10. Helpful (3)

    Needs Improvement...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Portland, OR
    Former Employee - Engineer in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Webtrends full-time (More than 5 years)

    Pros

    Fun technology to work with. Good peer group. Good location.

    Cons

    Turning into data warehousing company and surviving on its 20 year old analytics platform. Hostile work environment where being berated, cussed at and ridiculed by leadership is the norm. Castrated middle management- leadership doesn't stand up for its direct reports. Unpaid On-Call- pay all of your on-call employees on-call pay- not just some.

    Advice to Management

    Clean up leadership in Ops. Aim for a culture of professionalism and respect, not a culture of fear. Figure out a way to keep your employees.


  11. Helpful (1)

    Think it through

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Webtrends (More than a year)

    Pros

    Good pay and benefits, good people

    Cons

    Change is consistent, management is a clique, not in touch with employees

    Advice to Management

    Emotional Intelligence would be a good addition to your skillset



Showing 61 of 61 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.