Webtrends

www.webtrends.com
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Webtrends Reviews

Updated January 6, 2015
Updated January 6, 2015
50 Reviews
2.9
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Joe Davis
2 Ratings

Review Highlights

Pros
  • Work life balance a primary consideration (in 4 reviews)

  • Great people doing all they could with the limitations that he executive put on the organization (in 5 reviews)


Cons
  • Zero work/life balance because of the lack of resources locally (in 3 reviews)

  • Low morale, high turnover, rash decisions, budget allocated to wrong things (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good Co

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Webtrends full-time (more than 5 years)

    Pros

    Very mature company with lineage of being private, going public, being acquired and being spun-out. This has created a very dynamic and resilient company.

    Cons

    Webtrends is in a commoditzed space. Th ebattle was fought and won 2004-2010 by Omniture and Google Analytics. Webtrends is still a viable solution but you always wonder why they have never been acquired.

    Advice to ManagementAdvice

    Sell or spin out on premise product to compete with splunk

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Account Development Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Webtrends

    Pros

    Excellent company and lots of growth potential; excellent work life balance

    Cons

    cant think of any

  3. 1 person found this helpful  

    A ship struggling to right itself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Webtrends full-time (more than 3 years)

    Pros

    Great benefits, good salaries, relaxed offices. I worked in the Portland office and am very impressed with the new building (except the bathrooms. Seriously, they're like what you'd see at a run-down cafeteria).

    Cons

    Management changes direction more frequently than the wind, and it's biting them badly. Employee confidence shaken by across-the-board layoffs. "Penny-wise and pound-foolish" decisions abound.

    Advice to ManagementAdvice

    Stop wasting money on flashy gimmicks and focus on your core competencies - number crunching. You've got the name, don't let it go to waste. Hire fewer marketers and more computer science PhDs.
    Beyond that you need to work on your retention and realize that it costs more to onboard a new person than it does to give the current person a few thousand extra dollars per year, not only in operational costs but in lost productivity and tribal knowledge.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good company with good people and a great solution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Manager in Portland, OR
    Current Employee - Technical Support Manager in Portland, OR

    I have been working at Webtrends full-time (more than 10 years)

    Pros

    New CEO Joe Davis has no delusions about the challenges and a brilliant vision. He has a habit of saying what he's going to do then doing it. The future is looking very bright for Webtrends under his leadership.

    Cons

    We have a fair amount of work to do to collate our solutions. There are no turn-key or magic bullet solutions.

    Advice to ManagementAdvice

    Drive relentlessly to the plan. Continue to foster and build a transparent, collaborative, innovative work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great people, high pressure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Account Manager
    Current Employee - Technical Account Manager

    I have been working at Webtrends full-time (more than 3 years)

    Pros

    Great people to work with, decent compensation, good benefits.

    Cons

    High pressure, very stressful. The new office is a giant fishbowl, which is also stressful in its own way.

    Advice to ManagementAdvice

    More open lines of communication about the work being done would be helpful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great flexibility nice work/life balance but not much of a career path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer in San Francisco, CA
    Former Employee - QA Engineer in San Francisco, CA

    I worked at Webtrends full-time (more than a year)

    Pros

    Very flexible telecommute policies. Work life balance a primary consideration. Good work environment.

    Cons

    Communication between upper management and employees very weak. Career path choices non existent. Managers had not real authority. All decision came from the top. Field employees in remote office often left wondering what was going on. Poor motivation.

    Advice to ManagementAdvice

    Foster more participation in decision making. Provide for career development and communicate consistently.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great salary and benefits, low morale and high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product in Portland, OR
    Current Employee - Product in Portland, OR

    I have been working at Webtrends full-time (more than a year)

    Pros

    Salary, benefits, location, coworkers are smart

    Cons

    Low morale, high turnover, rash decisions, budget allocated to wrong things.

    Advice to ManagementAdvice

    Manage your budget, work on morale, hire smart leaders.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Company has undergone major transformation for the better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Webtrends full-time (less than a year)

    Pros

    Office culture (fun, creative, collaborative), work-life balance (flexible work schedule, work from home), people are open to new ideas, new CEO has a strong vision, improved organization/transparency/momentum and minimal office politics.

    Cons

    The company has gone through a lot of change and restructuring in the last year, which has been hard, but it finally seems to be settling and most people I talk to feel good about the current direction.

    Advice to ManagementAdvice

    Keep up the transparency and listening to your employees. Keep looking for opportunities to empower the team.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Tech company with potential on a rough ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Webtrends full-time (more than a year)

    Pros

    Good people, interesting technology stack, and a long history in the digital measurement industry. Culture is laid-back, and there seem to be many happy employees who've been w/ company for 5, 10, even 15 years. Decent client base in terms of "household names" that you'll get to work on.

    Cons

    Stiff competition from GOOG and others has made things tough. PTO counts against you in terms of reaching billable targets. Virtually no training. High turnover in certain departments, as well as in executive leadership.

    Advice to ManagementAdvice

    Address brand/reputation in the industry. Help employees see where the company is headed (show, not tell).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    This Ship Has Sailed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Webtrends full-time (more than 3 years)

    Pros

    Compensation is decent. There are good, hard working folks who are pleasurable to work with.

    Cons

    Webtrends is going on ten years of a five year plan. It's the plan of a company that has lost ground as the analytics field has grown and has curious plans to move forward. A strong adherence to the group think that its own marketing department peddles is required for survival.
    A new CEO who thinks he has the plan and means to turn things around in a few years does not inspire confidence.
    The lessons of the Great Analytics Company Sell Off of 2011, of which Webtrends was not a participant, gives one a reason to pause. Therein lies many of the answers. The current stated intent to become a publicly traded company is delusional at best.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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