Wegmans Reviews

Pros

Scheduling is flexible and accommodates student hours. Clean, inviting atmosphere compared to any other supermarket. Very competent management. Good perks such as Customer Compliment Coupons (Free bagels, coffee, pizza, etc)

Cons

If you live in an area where jobs are scarce you will have some lackluster co-workers. Some simply do not care about their jobs and treat every customer quite lazily. Obviously as a Cashier the job gets tedious after a while. You may be called to work on other jobs like stocking, deli, etc, if that bothers you.

Advice to Senior Management

For store 093 - please try to only keep the best employees. Keep firing and rehiring until you get good ones. For the whole chain - open more stores! Increase national brand recognition, this is not a store that should be limited to the Northeast/Mid-Atlantic regions! Also make sure you keep on top of renovating older stores.

Pros

wegmans is a fun and friendly place to work and is more like a family than a job each day, its great!

Cons

as a cashier you spend a long time on your feet so they hurt after the day is done and the pay is just ok

Advice to Senior Management

i would love it if you raised our pay because it would ease the pain of my feet hurting so much!

Pros

Flexible schedule. Freindly coworkers. Great place to work.

Cons

Wish the store wasn't open til midnight.

Pros

Awesome store. Good with giving hours. Flexible with hours.

Cons

Management is on the side of the customer never the employee.

Advice to Senior Management

Good customer service is a great asset to have among your employees. Wegmans is recognized for this asset. Yet, (middle) management is very under-appreciative.

Pros

Wegmans is a great company in itself to work for. They care about their employees- always giving coupons for things to keep you living a healthy lifestyle. Things like running shoes, healthy foods, etc. They also support employees who are trying to quit smoking. It's a good family company.

Cons

The management is inconsiderate of time requested off sometimes. You're also not allowed anything to drink at your station, and you could work for more than 6 hours. There's not a lot of respect between managers and cashiers- you definitely see a power distance. Work can get frustrating.

Advice to Senior Management

More communication and team involvement.

Pros

Management is approachable, friendly and nice.
They simplify most tasks/learning for new and current employees
Work environment is generally void of drama or hostility

Cons

For the longest time I couldn't figure out why I wasn't all warm and fuzzy inside everytime people asked me "You work for Wegmans? Isn't it like...the best place EVER?" Something about the job made me feel just a bit dead inside but it took awhile to pinpoint what it was. I certainly had worst jobs and couldn't complain that anyone was a jerk, but I definitely had jobs where I was MUCH more excited to go to work too. Then it occurred to me what it was about Wegmans that wasn't sitting quite right.

Wegmans was built on a lot of great principals, but despite being family-owned and friendly to its employees, it was also built on mistrust of those very same employees. Before I was even hired I was GRILLED by HR about my background check. They took 2 weeks to dig into my past jobs and then asked me "So, why didn't you tell us about that job you had when you were 15?" (I'm now almost 30 by the way). I could appreciate their desire to have honest employees, but it seemed a bit much. Luckily, they shrugged off my 15-year old work history and gave me a position serving in their Pub anyway.

During orientation we watched several videos about how great Wegmans was and then 2 more videos: One was about why we should never join a union againt Wegmans and the second was how Wegmans has super-duper security cameras that are ALWAYS watching you so don't even THINK about stealing. They warned us about how when we did buy products at Wegmans on our shifts (there isn't an employee discount by the way), we would be receipt checked to make sure that we did indeed pay for the item.

.....And then we did a worksheet on why Wegmans is the best place to work.

I thought things felt a bit Big Brother-ish, but it only got more weird. In the Pub (a fairly new concept. It's a restaurant inside Wegmans), the servers are paid $9.25/hr to be both bartenders and servers to the customers in exchange for NOT accepting tips. This seems fair except we were still tipped quite frequently. I would tell customers "No, I can't accept tips" and they would still leave it on the table or try and insist I take the money anyway because they enjoyed having me as a server. I was okay with the no tipping policy, but what I wasn't okay with was that in the event of being tipped anyway we had to put our tips into a locked box...and where did that locked box go? To Wegmans. Yup. Wegman's made the extra cash. I usually averaged an extra $15/shift that went to them and didn't see a penny of it.

We were told that money was used as an employee fund to do magnificent things for us....like buy us pizza from you know....the pizza shop Wegmans owns I suppose. But I failed to jump for joy everytime we got cake from the bakery with the money I worked hard to get.

Anyway...between the "let me take your tips," and "No, you may not have a glass of water whenever you like' policy, I began to feel very mistrusted (without having done anything wrong!)

Advice to Senior Management

-I have worked two other jobs where we were paid a normal hourly rate and able to keep the tips. Divide the tips evenly among the servers. When I've told customers about where the tips they leave go, they've been pretty appalled.

-You wanna do something nice for us? Don't buy me cake from your own bakery. Give me a gift card or an employee discount.

Pros

Friendly coworkers, Flexible scheduel, great reputation, managment cares, pride is taken in from your work, great response from customers about the service we provide

Cons

Advancement of some employees can be political (it seems that sometimes 'favorites' move up quicker) which can feel somewhat discouraging

Pros

I would recommend Wegmans for those looking for a very temporary job because of their flexible scheduling, cheap benefits (though very limited for part-timers), job stability, organized backrooms
and friendly co-workers.

Cons

Choosing Wegmans as a career employer is just a bad idea. There exists a great disparity in pay rates with little to no opportunity for advancement. There is no incentive to work hard when your equals within the company make more for doing and knowing significantly less. Promotions are based on nepotism with very few actually made available to all employees and there is very little accountability for employee actions/inaction. Management and HR habitually lie to employees in attempts to deflect questions which they cannot offer a reasonable answer to. Employees are constantly reminded that they are expendable and raises for merits are not awarded. The company forces employees to sign paperwork stating they will not tarnish Wegmans reputation by making any disparaging comments under threat of termination. Employees have been solicited in the past to sign petitions aimed at influencing legislation and complete forms nominating the company for Employer recognition awards only if they have something good to say. Wegmans keeps part-time workers in check by slashing their hours if they do not tow the line and making false promises to appease disenfranchised employees. The company wastes large sums of money developing and implementing inefficient, ineffective and unnecessary programs which are almost always abandoned in less than a year. Employees often times cannot do their jobs properly because the company provides insufficient support in the form of allowed hours, is constantly out of stock on key products in a very rigid plan-o-gram and has a history of ignoring its aging infrastructure which has, at times, created very dangerous working environments for long periods of time.

Advice to Senior Management

Recognize good employees and pay them what they deserve based on their work ethic and knowledge. Promote based on ability, not on preference of DM's or District HR Reps.

 Post every new job opportunity so that a larger number of employees have a shot.

Hold employees accountable for their responsibilities and get people out of positions they are not performing in.

Respect dissenting views of employees. Surrounding yourselves with "Yes-Men" only serves to hide the issues which have a negative impact on the business

Institute a no lying policy for Management and HR Reps.

Do Not let sales numbers mask the incompetencies of Senior Management in any district.

Improve infrastructure by replacing dangerously old equipment in existing stores instead of expanding at the current rate.

Offer full coverage plans to all employees, even if it means raising employee contributions.

Offer prepared food discounts to employees.

Take a serious look at the way hours are allocated to each department.

Quit creating new programs which hinder employee's abilities to compete priorities and have more reasonable expectations of work you want employees to do on a daily basis.

Practice what you preach. If Danny truly wants his employees to show more humility, then humble them. The sentiment I have heard repeated in my decade of service in half a dozen store by a vast majority of employees is that Wegmans is a terrible employer which engages in poor business practices. All that "Best Company to Work" for and employees as "family" is only propaganda and amounts to nothing when your employees don't feel that way.

Pros

-HIgh quality prepared foods and culinary section
-Excellent Produce
-Nice place to shop
-Many nice co workers
-Many of the customers are also nice

Cons

Move over Capitol Hill, Wegmans has more back room deals, crazy policies and rule breaking than anything I've experienced in my entire life.

First, let's start with the very flawed job posting procedures. The rules state that all full time Customer Service and Team Leader level positions must be posted on the company website. This is good in theory, because it gives everyone a chance. However, there is one major downside: under no circumstances can a full time employee change departments (laterally) without posting and interviewing.

As long as the move is lateral, a full time employee should not be tied down to a department. What if a Frozen Foods Employee was having health issues with the cold conditions and a Grocery employee was willing to switch? In any other company, the employees would be switched. But at Wegmans, the Frozen Foods employee would be told to "wait for a posting" where it could take several months to even have a chance to change departments.

This also makes it nearly impossible for an underperforming employee to be moved. It should not be so hard to change departments in a retail job. It is just absurd. To complicate matters, most "open job postings" have already been decided in advanced. Going through a month of posting, interviewing and giving feedback is such a waste of time if management already knows who they want.

Then there are the length of service requirement rules. The rules state that part time employees be in their positions 3 months, full timers 6 months and Team Leaders one year before they are allowed to post for another position. However, these rules are often broken for favored employees, creating resentment and a hostile work environment.

Wegmans also heavily favors younger employees for promotions. Usually, a young cashier becomes friendly with management and is promoted to Front End Coordinator upon graduating high school. He/she then gets promoted to STL by 21, MT by 23 and Department Manager by 25. This cycle repeats itself over and over.

Wegmans rarely hires employees over the age of 35 with actual managerial experience outside the company. These managers are almost always more professional, competent and mature than the young adults who worked their way up the "Bubble Chart" and feel entitled to their promotions.

Advice to Senior Management

1. Require age minimums for all managerial positions: 22 for Coordinator, 25 for Team Leader and 30 for Department Manager. Most young managers are not emotionally mature enough for their positions.

2. Require previous managerial experience for every level of management: 1 year for Coordinator, 3 years for Team Leader positions and 5 years for Department Managers.

3. Fill more managerial positions externally. These candidates would likely have way more experience than the kid who went from cashier to coordinator to STL in 1 1/2 years.

4. Don't institute rules if they will not apply to all employees.

5. Make it easier for full time employees to change departments. Employees could only benefit by learning multiple departments.

Pros

If you are under 25 years of age you have great opportunities for advancement and cross training in other departments. Sometimes you do not have to post for new job opportunities, the managers will pick you if you are a favorite. Everyone is very nice in the beginning.

Cons

If you are middle aged it is very hard to advance. Some managers and supervisors are very short spoken and rude. Some are young and do not have the experience on how to supervise or talk to people. I have seen maybe a few middle aged people advance compared to twenty young people get new positons. I have a lot of experience in accounting and data entry, I felt like I was held back. I was not going to be a cashier forever so I left the company for a better job opportunity.

Advice to Senior Management

Please take lessons in communication skills. Drop the favortism. Hire experienced managers and supervisors. You have too many cordinators standing around talking and no cashiers on the front end. Wake up and get to work!!!!!