Weight Watchers

  www.weightwatchers.com
  www.weightwatchers.com

Weight Watchers Reviews

Updated December 15, 2014
Updated December 15, 2014
249 Reviews
2.7
249 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James R. Chambers
34 Ratings

Review Highlights

Pros
  • Enjoyed helping people, coworkers were very nice and dedicated and supportive (in 36 reviews)

  • I was always uplifted by helping others to get healthy and reach their goals (in 25 reviews)


Cons
  • Many required training sessions that are mandatory but paid at minimum wage (in 43 reviews)

  • It's strictly a dollars game, as far as upper management is concerned (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It is a joy to work with the people at weightwatchers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers

    Pros

    the people you help at the meetings

    Cons

    the pay structure is low

    Recommends
    Neutral Outlook
  2.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers

    Pros

    Good work-life balance, good benefits

    Cons

    Compensation is not good, no career path

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Don't question any policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meeting Leader in Berlin, MD
    Former Employee - Meeting Leader in Berlin, MD

    I worked at Weight Watchers part-time (more than 3 years)

    Pros

    Continue your weight loss journey and half price products. Inspire others to lose weight

    Cons

    Unless you work at a store you do an incredible amount of physical labor to set up and break down the meeting room. Staffing guidelines are unrealistic and member lines are ridiculously long.

    Advice to ManagementAdvice

    Take better care of the people at the bottom of the totem pole. An occasional "thank you , you're doing a great job" from Corporate would be really appreciated.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in Fort Lauderdale, FL
    Former Employee - Receptionist in Fort Lauderdale, FL

    I worked at Weight Watchers part-time (less than an year)

    Pros

    Flexible schedule, great discounts, salary + commission, friendly environment, room for growth - A great opportunity to share your weight loss struggle and success with others, and help them gain that same success.

    Cons

    meetings assigned based on seniority or likeability, computer system was not always reliable, more of a hobby than a job, very few full-time positions, this is a job you do because you love the brand and want to help others

    Advice to ManagementAdvice

    Assign more staff during peak season, invest in a more robust computer system

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    good program HORRIBLE management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in Silver Spring, MD
    Current Employee - Receptionist in Silver Spring, MD

    I have been working at Weight Watchers part-time (more than an year)

    Pros

    gained secretarial skills, inventory and distribution, bookkeeping knowledge increased, members improved my customer service abilities; communication and interaction.

    Cons

    below minimum wage pay, high school cliquish employees- think run fat boy run meets mean girls- flighty management, no team work... this list goes on and on and on and on.

    Advice to ManagementAdvice

    sit still for a change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great company culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Weight Watchers full-time (less than an year)

    Pros

    Deadlines on projects are reasonable, work/life balance is great and encouraged, people are very nice and supportive

    Cons

    There are lots of meetings for everything, round the clock. If you are a sit at your desk and be left alone type, this isn't the place for you.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Discovered the ARIZONA FRANCHISE docks meeting leaders' paychecks for clerical errors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Weight Watchers

    Pros

    Employees working the meetings are great, as well as support staff at Phoenix corporate office

    Cons

    Owners and management in Arizona should support their staff in the field better. No computers or cash registers are used in the meeting rooms. All attendees, their membership information and program progress, and all product sales have to be hand-recorded and completed in a short period of time. The reporting forms used in the process are confusing and require a lot of detail. Members sign in before their meeting. They also record their monthly pass info- includes pass number and current expiration date. I knew all this after being hired as a receptionist, but not about the paycheck-docking. After a while I discovered that if there are errors in the pass information, the meeting leader can be docked $.50 to $1.00 per occurrence. Keep in mind these errors don't cost the franchise money, and the leaders don't make much over minimum wage, either. And this policy isn't in the employee handbook. (There may be other clerical errors that are on the list, but I only saw evidence of this type, which was enough for me to quit.)

    Advice to ManagementAdvice

    Make the investment in computers and stop docking paychecks.

  9. 1 person found this helpful  

    nice, but you won't get rich working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers

    Pros

    Wonderful helping people meet their goals

    Cons

    unprofessional lower management, no room to advance

    Advice to ManagementAdvice

    newer upper management is doing a much better job than previous years

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Fulfilling & tiring...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Watchers Meeting Leader in Houston, TX
    Current Employee - Weight Watchers Meeting Leader in Houston, TX

    I have been working at Weight Watchers part-time (more than 5 years)

    Pros

    There is nothing like helping someone change their health for the better. When you work at a meeting, and a member tells you that you have helped them to change their life, they have gotten off of medicines, don't ache anymore and literally cry over their changes; there are few jobs that give you that satisfaction.

    Cons

    Work-life balance can be quite hard here. What the public sees, is nothing like what goes on behind the scenes. It is easy to work 24/7 on WW. We e-mail, text & call about this at all hours. When I wake up, I have e-mails from fellow employees & clients. When I go to bed, it is late, because I have been up packing materials & counting money for meetings I do at companies & stores. We do get paid for this time, but is no where near what we put into this. People continue to work for WW because of the passion they have for it, not for the money or amount of time you put into it.

    Advice to ManagementAdvice

    I really wish we didn't have to bring our own money, continually go to make change & manage this through our personal bank accounts. Please figure out a way to make this work like other retail businesses, where there is a till & a deposit is made every night. Also, PLEASE bring all of our technology into the 21st century. It is so embarrassing to work some meetings with paper & credit card slips from the 80's. I really don't think sr management has any idea the countless hours that their field employees put in for them. Even though we submit time sheets for our work outside of meetings, it is not always easy to keep up with & cumbersome to take the time to submit time sheets.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Times they are a changing

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Weight Watchers

    Pros

    Change brings about new opportunities

    Cons

    Change brings about a degree of uncertainty

    Advice to ManagementAdvice

    Communicate as much as possible

Weight Watchers Photos

Headquarters: Kitchen/eating area with foosball

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