Weight Watchers Reviews

Updated August 26, 2015
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3.0
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James R. Chambers
12 Ratings

Pros
  • Wonderful helping people meet their goals (in 36 reviews)

  • Helping yourself by helping others (in 25 reviews)

Cons
  • In our franchise staff is often working for less than minimum wage (in 43 reviews)

  • Constant upper management changes which have led to unclear business initiatives for the Field Staff to implement (in 16 reviews)

More Pros and Cons

79 Employee Reviews

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  1. Helpful (1)

    They really need to get back to basics!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weight Watchers Receptionist in DFW, TX
    Former Employee - Weight Watchers Receptionist in DFW, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    They helped me lose a lot of weight many years ago, so I went to work for them. I really enjoyed it, at first. I met a lot of nice women there, both employees and members.

    Cons

    They care too much about the "bottom-line" instead of really helping the members. I know it's a business, but they need to build a better relationship with their members. Their products are over priced. Employees were under paid, especially for what we were asked to do. They put a lot of emphasis on US to get members in the door. We rarely got praised for good work.

    Advice to Management

    Get back to the basics of helping members and the word of mouth would increase membership. Better communication with the staff, and treat the employees as the valuable assets they are.


  2. Marketing

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company strives to help people

    Cons

    Business not innovating fast enough


  3. Helpful (2)

    Good program...management is lost.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    Pros

    Best weight loss plan around, but current management are too cut throat.

    Cons

    WWI doesn't have a clue how to treat their franchisees or how to price their app

    Advice to Management

    Listen to your franchisee


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Coach and receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Portland, OR
    Current Employee - Anonymous Employee in East Portland, OR
    Neutral Outlook
    No opinion of CEO

    I have been working at Weight Watchers (More than 3 years)

    Pros

    Keeps you motivated to maintain weight loss. Great supporting other members.

    Cons

    Very low pay for the required training, skill, and representation of the organization


  6. Helpful (3)

    Confused Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Watchers Receptionist & Location Coordinator in Minneapolis, MN
    Current Employee - Weight Watchers Receptionist & Location Coordinator in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Weight Watchers part-time (More than 3 years)

    Pros

    Excellent service providers, fun meeting environments, a program that really works, and helping people achieve what, to many, is a life-long and nearly impossible goal

    Cons

    Management is essentially clueless on how to attract new members, taking a "throw everything at the wall and see what sticks" approach.

    Advice to Management

    Build on what you have, a solid and proven weight loss program, and show potential members what makes your program special, not why it is just like everyone else.


  7. Helpful (2)

    Communication is not key

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Creator & Blogger in Richmond, VA
    Current Employee - Content Creator & Blogger in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Weight Watchers (More than 3 years)

    Pros

    Freedom to do what you want Large network of people that allows you to make connections Fun community of people

    Cons

    Communication is nonexistent between levels Siloed work community and no one really knows what is going on There is a lot of secrecy within the organization which is made worse by a lack of communication

    Advice to Management

    Keep lines of communication clear and consistent with members of your team and don't expect miracles without giving some kind of direction.


  8. Industry leader for a reason

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weight Watchers Leader in Chicago, IL
    Former Employee - Weight Watchers Leader in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Weight Watchers (More than 3 years)

    Pros

    The program works and they really want to help members. As a member, your experience will vary greatly by the quality of the leader and receptionists. It's essential to find a great meeting for you. The company provides excellent training and standards are high for new employees. That said, once you're in there is very little attention paid. Some leaders have been there WELL past their expiration date.

    Cons

    Too much emphasis on product sales versus weight loss. Some leaders are great, others are not. Program changes often so that WW can sell new stuff to members. A but of drama with some of the house - wife staff members.

    Advice to Management

    Remember what your real mission is... helping members lose weight and keep it off. Continue to have specialized meetings...men only, post-partum, maintenance, etc.


  9. Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Weight Watchers full-time

    Pros

    My co-workers at Weight Watchers were great! Very friendly, personable, and hardworking

    Cons

    Lack of direction and clear vision from management

    Advice to Management

    Continue to check in on your employees to make sure you and the company are still meeting their needs


  10. Territory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great and supportive co-workers and sense of mission!

    Cons

    Budgets are always tight and makes managing challenging.


  11. Would have liked to have more opportunities for corporate advancement.

    Former Employee - Weight Watchers Meeting Leader in Boston, MA
    Former Employee - Weight Watchers Meeting Leader in Boston, MA

    Pros

    Great training and philosophies. Camaraderie strong when good team is assembled.

    Cons

    Nearly impossible to make a living as full-time meeting facilitator. Field organization can be lacking when support staff is unmotivated.

    Advice to Management

    More concentration on field management and more training for support staff. Secret shoppers would reveal a lot.



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