Welk Resort Group

  www.welkresort.com
  www.welkresort.com
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Welk Resort Group Reviews

Updated September 10, 2014
Updated September 10, 2014
47 Reviews
2.8
47 Reviews
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Jonathan Fredricks
28 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Supposed to be a family company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Welk Resort Group full-time for more than a year

    Pros

    Discount on food, and hotel stay.

    Cons

    Not much room for growth. Let people go with no notice all the time, even people who have been there for years. High turn over, Low pay scale and hardly any raise. Very political, a lot of back stabbing, a lot like a high school atmosphere. People kissing up, and gossip.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Hostile atmosphere among coworkers and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper/Houseman  in  Branson, MO
    Current Employee - Housekeeper/Houseman in Branson, MO

    I have been working at Welk Resort Group full-time for less than a year

    Pros

    The guests are the best reason to work at Welk Resort Group. The history of Welk is interesting enough in the beginning.

    Cons

    Backstabbing employees and ungrateful management. They will use you and then drop you at the end of the season. Management has weak skills and indifferent demeanor. HR is hostile and disrespectful. Pay is substandard and benefits are next to useless.

    Advice to ManagementAdvice

    Follow the original vision Mr. Welk started out with. Quit paying lip service to his ideals and live his dream. He did amazing things with very little to begin with. Train your Managers to pay attention to your employees and work on retention of employees. It cost too much to constantly replace employees in recruitment, training, and orientation. Make your team members feel like they count and are not just counted. Do not allow entire families to work in one resort... especially in the same department.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    What a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Welk Resort Group

    Pros

    Co workers are amazing, we have become a family. We do get meditation and walks om a weekly basis and they do provide a lot to the department

    Cons

    Company Values are great...if they stick with them

    Advice to ManagementAdvice

    Get it together. Really 8 management cant get anything done and the lower employees pick up your stack. I was told they needed Us lower employees to support them to do their job...shouldn't it be the other way around?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    A small but powerful game changer in the hospitality industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Welk Resort Group full-time for less than a year

    Pros

    A five star organization whose management is ethical, respectful and takes personal responsibility. In short, they walk the walk. Welk is the most rewarding, collaborative and nurturing environment I've encountered. It's not perfect, but it's challenging, fast-paced, growing, exhilarating and fun.

    Cons

    With as many moving parts as the sales, marketing, and resort operations teams have, sometimes the left hand doesn't know what the right hand is doing. The results range from duplicated efforts to stalled projects.

    Advice to ManagementAdvice

    Continue to seek feedback and input from the team on the ground. Rely less on pricey and potentially out-of-touch outside consultants, especially as a response to minor crises. Require accountability for all new planning.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    This Place Sucks the Brains Out of You.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Welk Resort Group

    Pros

    There is great office software that will actually do a lot of work for you if you are inept at proofreading, asking for a second or third person to proofread, placing proper syntax/punctuation/word usage; RSO management should try it.

    Cons

    The fact that there are persons in management positions, such as the RS office, that are unable to spell, punctuate, and clearly describe an idea or position for their department - without using "Siri" because the one-finger-typing is "too tedious" AND especially when one of the management team is self-described as an English buff - speaks volumes on the subject of "it's not what you know...it's who you know." ~

    Advice to ManagementAdvice

    When distributing and publishing job opportunities online, why not make sure that the department (for arguments sake, let's call it the RSO management) spell-checks their job description. No wonder that department has a hard time, or any other job, filling positions or retaining staff. Said department doesn't seem to really care whether the job is filled or not.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 12 people found this helpful  

    Making guest connections has never been easier!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Activities Attendant/Host  in  Escondido, CA
    Current Employee - Activities Attendant/Host in Escondido, CA

    I have been working at Welk Resort Group full-time for less than a year

    Pros

    Flexible hours whether or not you are currently in school.
    Fun and engaging activities staff, very creative and always bringing something new to the table!
    Amazing work ethic from a majority of the staff, everybody is well rounded with a variety of talents coming left and right!
    Perfect job for extroverted people! A great place to learn to become a "social butterfly" and adopt a whole new lifestyle (must be willing to live a little).
    Challenging guest situations and requests keep you on your toes!
    Never the same experience, even if your duties are the same day after day.
    Very relaxed and welcoming environment, both within employees and guests.
    Stressful days and situations are rare.
    Great environment to challenge and improve your creativity, quick thinking skill, ability to multitask!
    Great place to work (when you ONLY have to work or deal with YOUR own department).

    Cons

    Slight tension between NON-COMMUNICATING departments. (Sales dept is very... no one likes them)
    Due to lack of proper and effective communication between departments, guests are usually being misinformed, misdirected, situations misinterpreted.
    Great place to find a JOB... CAREERS, not so much.
    Employees are not valued enough. THERE IS SOME APPRECIATION, but not enough.
    Employees are... replaceable and undervalued. No real sense of loyalty/appreciation on behalf of the company.
    Understaffed, underfunded/under-budgeted, and poorly prepared/equipped...
    Engineering department USES DUCK TAPE TO FIX EVERYTHING, or practically does... really makes you wonder if they can actually get away with their position title.

    Advice to ManagementAdvice

    Listen to "lowly" employees more... they have great ideas and DO A LOT MORE THAN YOU KNOW.
    Prepare a better budget for the departments... almost everything breaks down weekly. That or get better tape!
    WORK ON COMMUNICATION (highly recommended), communication within a department is good, work on communication BETWEEN ALL DEPARTMENTS.

    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Really?!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Escondido, CA
    Current Employee - Anonymous Employee in Escondido, CA

    I have been working at Welk Resort Group

    Pros

    Great place to get a job, but not a career. There isn't really anything positive to say about this company; that's why I'm looking for somewhere else to work.

    Cons

    O...M...G! These "positive" comments are totally useless; really be truthful. It is so obvious that these are written by upper management, especially using the scripted wannabe Welk phrases and robotic tales. You can do better than that. There is a good example of a "con" ~

    Advice to ManagementAdvice

    This is advice to upper management / corporate: get off your bums and do something with the filth that's ruining your company and keeping it from moving forward. You guys repeatedly say that you're tired of people assuming that the place is for grandparents; well do something about it. It start with general management...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    What a Ridiculous Attempt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Escondido, CA
    Current Employee - Anonymous Employee in Escondido, CA

    I have been working at Welk Resort Group

    Pros

    Can counting the days that one can escape this dreary excuse for a corporation be construed as a "pro"?

    Cons

    General Management is a poor excuse for a leader; here's an idea...why not have someone who knows what they're doing? Everyone is on such a different page it IS ridiculous.

    Advice to ManagementAdvice

    Take a closer look at your leaders and you'll be surprised as to how greatly the moral would be with a positive change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Love Welk Resort Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Welk Resort Group

    Pros

    I love the fact they are so into the well-being of the associates and have all the activities to prove it.

    Cons

    There are way too many bonuses given out to the sales and upper management and not enough to the people who help to keep the company going as well.

    Advice to ManagementAdvice

    Be more timely when it comes to reviews and raises. Also distribute the wealth with all associates and not just the sales people and upper management. Every time I turn around, they are getting bonuses for something!

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Company needs to invest in what its believed to be about

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tour Host  in  Escondido, CA
    Current Employee - Tour Host in Escondido, CA

    I have been working at Welk Resort Group full-time for more than 8 years

    Pros

    Its a vacation style work place , you have the opportunity to change peoples lives, everyday is different, and easy freeway access. I've worked for this company for eight years ...three in Marketing phone reservations , Member Relations and sales in Palm Springs, Escondido Member Relations and Sales... Love my co workers and the clients I've worked with in the years with this company...I also am an Owner. And love working there so what your about to read is not from sour lips. But to shed light onto the darkness that is swept under the rug for far to long...I know I might be let go after writing this but I feel it is for the good of the company....and will enhance the employment satisfaction where it is needed..

    Cons

    They offer ISOP only if you work for 4 years or more and this only starts j2013 your past work years are not taken into count..NOT ETHICAL ... the insurance fees are high, you only get paid twice a month in sales.. last day of the month and the 15th of the month ...the ( look out for number one attitude is so wrong ) in sales your numbers are what keeps you employed or terminates .. but if you have a client who just can not become an owner due to several reasons (no need to disclose) the rep shouldn't have that counted against them but it is...This company has so many good qualities about them yet over look the bread and butter of the company... for some reason its looked at as....The pay scale and bonuses are good so thats all they as a company have to offer.....and yes its true but the benefits are not just a given... ITS WORKED FOR WITH DEDICATION TENACITY AND DEVOTION BY THE REPS...

    Advice to ManagementAdvice

    They do not invest in the workers who have years of dedicated time into the company. for some reason it is believed that letting go an employee is better then investing time to help them ... It is believed that hiring new employees and spending thousands on their training is better then investing time in dedicated employees retraining to update them and enhance their talents already known with the company ... I along with many employees feel this is great loss for the company...they rather throw away good talent then practice what they preach ( we are like a family) I along with several other employees have recommend this many times to the company manegment but it is always over looked....

    Recommends
    Neutral Outlook
    No opinion of CEO

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