WellCare Reviews

Updated June 25, 2015
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2.4
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Recommend to a friend
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Ken Burdick
15 Ratings

Pros
  • Can work from home in most positions (in 7 reviews)

  • Steady hours and good benefits package (in 9 reviews)

Cons
  • Work/life balance is not a valued concept (in 12 reviews)

  • No work/life balance, the culture is to get things done without concern for quality (in 6 reviews)

More Pros and Cons

214 Employee Reviews

Sort: Popular Rating Date
  1. System and Reporting Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at WellCare full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is going through measured growth. This means there are many chances to advance within the company. The campus is a very nice place to work.

    Cons

    Some areas in the company are poorly managed and work people to death due to large workloads. This results in high turnover and loss of knowledge.

    Advice to Management

    Offer more development to employees. Provide the budget to areas that are overworked like Enrollment. Spend a little more to retain good people. The costs of constantly retraining and of lost knowledge are too great.


  2. work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PR Operations Coordinator in Dallas, TX
    Current Employee - PR Operations Coordinator in Dallas, TX

    I have been working at WellCare

    Pros

    It is an Excellent place to work.

    Cons

    Work load is crazy hard.


  3. Could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at WellCare

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Salaries (unless you're hourly), on-site cafeteria, parking garage so you don't get wet when it rains, and really I have nothing else to add here.

    Cons

    Poor leadership, extremely unsupportive management and coworkers, the health insurance completely sucks, they keep adding work to my docket yet they don't allow me to work overtime, my boss is a complete jerk, I had zero training when I started so I've had to learn everything on my own, no one ever helped despite asking questions, and everyone seems to get away with ordering me around. I've had several issues with a few business partners who have made my life a living hell and despite expressing my concerns to management they've done absolutely nothing about it. I've never experienced such a strong lack of support and teamwork as this place. Plus I've tried moving to another team but I don't even get called for an interview so it makes me wonder if my boss is blocking me since they have a messed up policy where your boss is notified once you apply to somewhere else. Also someone keyed my car in the garage. I've been called the B word by a stranger to my face too. It's incredible how rude people there are. In all, this is a horrible place to work. I'm sure you'll have a better experience than me cause maybe it's just the team I'm on that sucks. Good luck with WellCare.

    Advice to Management

    Get your crap together and stop constantly reorganizing cause guess what you're not making things better, and perhaps actually listen and take your employees' concerns seriously. Make sure you hire managers who will actually support their team members. Beef up your training programs too for those like myself who've been forced to learn all on their own.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Happy overall, with caveats.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Tampa, FL
    Current Employee - Senior Systems Engineer in Tampa, FL

    I have been working at WellCare full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Compensation is competitive. The short-term incentive program is fair for those that work hard to earn it. The company is stable and provides a sense of security. Typically fast moving with technology--it's nice to keep up with the latest and greatest. I am not over worked, and I am not over stressed.

    Cons

    Benefits have become more and more scarce over the years. Healthcare and other package items have been picked clean for every place they can cut back. I.T. reorganization after reorganization has make it very difficult to get a clear understanding of direction, and frequently work has to be redone just to bring the newest "regime" up to speed. A recent lack of consideration for employees career paths and overall goals has been felt.

    Advice to Management

    Pick a management structure and put the right managers in place. Pick a vision, and run with it. See it through to the end. Changing up half way through is far more disruptive than anything else.


  6. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellCare

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hiring Process was great. Great place to work

    Cons

    restructuring was a concern but now it has settled


  7. Helpful (1)

    Meh, too

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Specialist in Tampa, FL
    Former Employee - Contract Specialist in Tampa, FL

    I worked at WellCare (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Had two great female managers in a row - very unusual. They were fair and good about bonuses when they saw you were working above and beyond. Then I got a promotion to another department and was told that what I was making would affect the new salary; I did and I was out about $5,000

    Cons

    I had a GREAT manager. Then one day was overlooked for was overlooked for a promotion Then one day Manager A (more serious, someone who had a MHA,and was very fair and nice) had been passed over for a promotion by Manager B (someone who barely had a GED).. When she passed over for the promotion, she quit and rightly so. Then they brought in a new manager who was a nightmare and made me the target of everything he hated about the company. His first week on the job, had a one-on-one discussion with everyone and I wasn't allowed to speak back to him. Complete and utter JERK.

    Advice to Management

    Hire or promote from within. Give the people better educational opportunities.


  8. Helpful (4)

    Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems and Reporting Analyst in Tampa, FL
    Current Employee - Systems and Reporting Analyst in Tampa, FL

    I have been working at WellCare full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay and benefits; good work life balance

    Cons

    Hard to move to higher position; surprising number of incompetent coworkers

    Advice to Management

    Do more to retain talented workers who actually care about doing a good job and advancing their career


  9. Helpful (5)

    Watch Your Alignments

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at WellCare

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    If you know how to play the game and not trust most as far as you can throw them, it's great. Those colleagues I do trust, I'll do whatever I can to assist them...and vice versa.

    Cons

    Having several years with the company, it's still just as disheveled but my immediate colleagues are fantastic. Huge issues with the QI and UM departments - disorganized and needs a serious overhaul. Too many of the same people keeping dragging morale and accreditation scores down.

    Advice to Management

    Get rid of the poor excuse of leadership in certain areas of corporate - read these so called surveys that HR sends.


  10. Growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellCare full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    good teamwork. Strong physician presence. Strong concern for members. Impressive appeals process for providers and members.

    Cons

    Little chance for promotion unless you have a business degree. Poor educational opportunities. Long work hours including weekends-short-staffed and high review volumes. Attrition rate.


  11. Helpful (3)

    Poor leadership at the top level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Analyst in Tampa, FL
    Current Employee - Senior Marketing Analyst in Tampa, FL

    I have been working at WellCare full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Large company and good at cost management(see con section)

    Good if you are coming in at a VP level - you get short term bonus, long term bonus and incentive bonus, stock options, preferred benefit plan which are not available if you are a regular employee.

    Cons

    HR will hire you only:
    1. If you tell them you are out of a job.
    2. If you tell them you are looking for a career change.
    3. If you have been let go from previous job.
    4. If your salary expectation is already below what they are willing to offer.

    The reason being - if you fit the above then they will bring you on-board by paying you less than the market rate.

    Management has a "lets micro-manage" employees otherwise we are not doing out job motto especially female managers.

    Being a healthcare company, you would think your medical premiums would be competitive but alas, check premiums before accepting a job especially if you have dependents.

    HR has a "if you get fired or part of layoffs then you don't get your earned PTO"

    Several on-going layoffs that's not made public and they call it cost reduction activities or MEI(Medical Expense Initiatives)

    Advice to Management

    This is advice to the board of directors - wake up and do your job! Put a lid on pay/bonus on VPs and above so employees below have breathing room and they can get decent pay raises.



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