WellCare Reviews

Updated September 30, 2014
Updated September 30, 2014
151 Reviews
2.6
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dave Gallitano
31 Ratings

Review Highlights

Pros
  • Great paying job with opportunities to work from home (in 7 reviews)

  • Steady hours and good benefits package (in 8 reviews)


Cons
  • The work hours are extreme and the work life balance is not even a consideration (in 12 reviews)

  • No work-life balance, management is mostly concerned with numbers and not how to help you reach your productivity goal (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    Info

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellCare full-time for less than a year

    Pros

    Benefits, amenities, ot, cafe, campus

    Cons

    Ole boy system, discrimination in full effect

    Advice to ManagementAdvice

    Appreciate those that make you look good

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Your experience depends on your boss and your department!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ancillary Coordinator  in  Tampa, FL
    Current Employee - Ancillary Coordinator in Tampa, FL

    I have been working at WellCare full-time for more than 3 years

    Pros

    Decent pay, new CIO should be great for WellCare's future, if you get a great manager that will develop you, you'll love it here. Bad manager or in a department with daily quotas? You're gonna hate life.

    Cons

    Hard to switch departments, immature people, one bad manager can drive you to quit for lack of development and daily help, you could be stuck in the same position for years and years.

    Advice to ManagementAdvice

    Managers need to have more goals to develop and promote from within.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellCare full-time for more than a year

    Pros

    Work life balance is good. On site gym and cafeteria. Opportunities to transfer between other departments. Enjoyed working with most of my coworkers.

    Cons

    On job training was lacking. Hard to get promoted if you are not friends with boss. No budget for off site training.

    Advice to ManagementAdvice

    Managers need to address issues brought up to them by employees.

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  5. 1 person found this helpful  

    Unfortunate truth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medicare Benefit Consultant  in  New York, NY
    Current Employee - Medicare Benefit Consultant in New York, NY

    I have been working at WellCare full-time for less than a year

    Pros

    Corporate training is ethical and informative - we learned well to pass the NY Health Insurance license exam and at the time corporate training for the Medicare Products we sold were generally pretty thorough. That being said, we never covered anything other than plans for the dual eligible population and it was unclear to me whether the company also sold gap plans and Rx plans. I was not there long enough but it seemed like if you're a fairly good sales person there have to be opportunities to move up in the company because you'll find low level directors are not very good at their job. I was 18 and out of college at the time and they decided to give me the opportunity to work there. I will never forget how grateful I am that they gave me a chance to step into an industry I still thrive in today.

    Cons

    Low level directors were out of touch with the sales person's experience in the street. It was unclear to me by my training that all my sales would be on the street in front of an RV approaching seniors. In the nearly one year I was there, there was only one structured community outreach event oriented towards engaging the community in a holistic approach rather than what we did at the time which was stand in front of an RV and offer seniors "food boxes." I found that there was such a strong emphasis put on the numbers that there was no concern as to the techniques being used to induce a sale. Many sales people would just process apps to get the commissions in the door it was a real churn type operation.

    Advice to ManagementAdvice

    Hire managers that are concerned with the ethical treatment of seniors. Realize the cultural nuances of the communities you serve, this is not say Manhattan but it is Spanish Harlem/Washington Heights, Harlem, Upper West Side etc it is important to realize that a microtargeted marketing strategy is key to winning over demographics with unique cultural sensitivities. In the neighborhoods I served - older Hispanic neighborhoods - it would've been beneficial to community awareness of the brand to host events that feature classic music, games etc rather than just street marketing in front of a food bank. I understand that people have to make money and that you know where the money is and you go there but at the time a USP is to be recognized in the community as a partner and gaining the trust of the constituency. Focus less on perks like food boxes for MAP's and instead find creative ways to contract the hospitals/doctors that people want to go to.

    Recommends
    Approves of CEO
  6.  

    It was good. very laid-back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Quality Assurance Analyst  in  Tampa, FL
    Current Employee - Senior Quality Assurance Analyst in Tampa, FL

    I have been working at WellCare as a contractor for less than a year

    Pros

    No micro management, friendly teams to work with

    Cons

    Worked as a contractor and too much competition to get a full time. And always wondering if that month will be your last

  7.  

    About average, I've seen better and worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Tampa, FL
    Current Employee - Senior Software Engineer in Tampa, FL

    I have been working at WellCare full-time for more than 5 years

    Pros

    Location is great, people are not bad, pay is average. The new Vitality program is a lot of fun and will make me healthier.

    Cons

    A little cheap on taking care of their people or investing in the future, but not as bad as many companies.

    Advice to ManagementAdvice

    Invest in your people.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    WellCare will either love you or kill you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Representative  in  Tampa, FL
    Current Employee - Network Representative in Tampa, FL

    I have been working at WellCare full-time for more than 3 years

    Pros

    They are very concerned with work/home life balance. Easy to get a day off if you want or need one. Being such a huge company, you can literally go in any career path you want and work your way up to CEO, or you can stay in your position the rest of your life. Once you get your foot in the door, it's near impossible to get fired. You honestly would have to cuss out the director of you department, moon a CEO, or just not show up for 2 weeks. Competitive pay, good insurance, fantastic cafeteria on site where you can very literally get any kind of food you can dream of.

    Cons

    If you get a bad manager your life will be hell. They will throw you in a position if they have to and you better adapt, quick! Hard to move from department to department. Famous for November mass layoffs.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at WellCare full-time for more than a year

    Pros

    Good company to work for

    Cons

    lack of training to move up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Stuck in the mud in neutral and waiting for a buyer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at WellCare full-time for more than 3 years

    Pros

    Tampa is a great location. Lots to do here. Good beaches, lots of out door activities to take advantage of.

    Cons

    Poorly managed company. VPs making $1 million or so without any experience or competence. No one at the top understands the government programs they are charged to operate.

    Advice to ManagementAdvice

    Sell to a company that knows how to manage a health insurance company dealing with medicaid and medicare

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    too much variance in management chain

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - IT Programming  in  Tampa, FL
    Former Employee - IT Programming in Tampa, FL

    I worked at WellCare full-time for more than 8 years

    Pros

    As the title indicates, it depends on who is in your management chain

    Cons

    Again, depends on management chain. I believe that some people in my management chain were getting kickbacks from the contracting company they were dealing with.

    Advice to ManagementAdvice

    Get some inter-departmental consistency

    Doesn't Recommend
    Negative Outlook

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