WellDyne Reviews

Updated June 10, 2015
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3.6
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Recommend to a friend
Approve of CEO
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Damien Lamendola
29 Ratings

Pros
  • They have pushed my limits in a good way to help me grow as an employee (in 2 reviews)

Cons
  • People come and go so quickly in all departments, especially in member services (in 4 reviews)

  • The high turnover of employees, management and even HR makes it difficult to find anyone with any experience to discuss real issues with (in 3 reviews)

More Pros and Cons

51 Employee Reviews

Sort: Popular Rating Date
  1. Welldyne Survey

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellDyne full-time

    Pros

    Friendly staff and co-workers. New office. Excellent equipment to work with.

    Cons

    Turnover seems high. Communication between department members could be better.

    Advice to Management

    none


  2. Helpful (3)

    company bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping and Receiving Clerk in Lakeland, FL
    Former Employee - Shipping and Receiving Clerk in Lakeland, FL

    I worked at WellDyne (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    the company is terrible, barf

    Cons

    favortism, poor management, pay is terrible


  3. Helpful (6)

    Don'T Believe-Good Reviews Written by Marketing and HR!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Denver, CO
    Former Employee - Anonymous in Denver, CO

    I worked at WellDyne full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    These positive reviews were written by marketing and HR and posted by the management team (by those who actually know how to visit websites and leave reviews) to boost the ratings; pages 4 and 5 have honest, employee reviews you should read first. With average, annualized turnover over 40%, there's alot of former employees that can report accurately the state of affairs in this company.

    They have some wonderful, hard working employees. Offer some wonderful, exciting patient services. Current company growth.

    None. The culture is dysfunctional and corrupt

    Not many. They do have a decent 401k with a company match. The FL facility is conveniently located right off the interstate.

    Cons

    Run, don’t walk away from this company. Other than a decent 401k they have nothing to offer. Salaries and hourly rates are below average. Benefits are expensive and poor quality. There is a huge discrepancy between the benefits packages and paid time off offered at the two locations, with much favoritism shown to the CO facility. Upper management refuses to even acknowledge this discrepancy and has a “take it or leave it” mentality. Raises (at least in the FL location) are extremely small – generally 1% or less, even with excellent performance reviews.

    WellDyne postures itself as a leader in technology, automation and innovation. In fact their automation and robotics are hopelessly error prone, outdated, patched together and beyond repair. The robotic systems are broken as often as they are operational.

    There have been problems with technology and systems in the pharmacy and member services which have and continue to negatively affect our members. Management loves winning new contracts and makes all kinds of promises to new customers. But when it comes time to deliver, we have and continue to fail. We could solve these challenges and truly deliver incredible customer service but it would take committed, invested, consistently engaged and intelligent leadership which they do not have including the owner.

    A very cut-throat office politic environment. There is an inner circle that controls everything, and not always in the best way. Doesn't matter how hard you work, or the quality of your work. If you are not in, you are out!!! They display no qualms in regards to back-stabbing. Management typically ignores issues.

    Advice to Management

    They are the basis of, and the longest members, of the inner circle. They set the tone, and the negative parts of the work environment, and allow it to continue. Regardless of the amount & quality of an employee's work, good or bad. They wouldn't even take any advice seriously.

    Be honest with yourselves. Welldyne needs a serious overhall of leadership and other critical roles. Truly talented and capable people are getting run out or fired from the company while petty, vindictive managers and execs have long tenure. Everything is broken and current execs walk around acting like everything is great. They're quite incompetent and have no business acumen, commitment to excellence or respectable work ethic.

    WellDyneRx is a company with the potential for tremendous growth, but upper management should be open to input from their employees, some of whom bring experience and creative ideas to the table. The old way is not always the best way, especially for a company who wants to be innovative. Employee costs are one of the biggest expenses in any company's budget. Appreciate and reward the good employees you have in ALL departments, not just client services.

    They are dishonest and you cannot rely on their data and especially not their financial information. People in accounting are told by the owner to sign off on financial reports even when inaccurate.


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  5. Pharmacy Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Lakeland, FL
    Current Employee - Certified Pharmacy Technician in Lakeland, FL

    I have been working at WellDyne full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I like that the company has many opportunities to move up in the company, whether you have a pharmacy technician license or Bachelors degree.

    Cons

    lack of communication between departments

    Advice to Management

    communicate needs to employees


  6. The WellDyne Career Path

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lakeland, FL
    Current Employee - Anonymous Employee in Lakeland, FL

    I have been working at WellDyne full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    WellDyneRx has given me many opportunities for growth within a short period of time.

    Cons

    There should be more employee recognition along with a higher entry level pay scale.

    Advice to Management

    To spend more time getting to know their team and needs.


  7. I Like WellDyne

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lakeland, FL
    Current Employee - Anonymous Employee in Lakeland, FL

    I have been working at WellDyne full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work environment and great pay.

    Cons

    More continued education opportunities
    More opportunities for advancement

    Advice to Management

    Provide more continued education opportunities and a specialized account coordinator training class.


  8. Helpful (3)

    Not Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellDyne full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Never worked for a company this messed up.

    Cons

    Call center is high stress low pay. Don't expect to be there long. After you get one or two raises they act like you are over paid. They then begin the process of making you hate your job so you quit, and then they can replace you with an entry level worker. They have become very skilled at sucking the life out of you, because a quit equals no unemployment.

    Advice to Management

    get a clue.


  9. Helpful (1)

    A fast paced and often hectic environment with friendly people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Lakeland, FL
    Current Employee - Member Service Representative in Lakeland, FL

    I have been working at WellDyne full-time (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Working on office environment with computers and phones. Good amount of mental challenge.

    Cons

    Company has a lot of growing pains and it seems like a flurry of emails bombard your inbox everyday with new information and sometimes conflicting messages. Mixed messages from management can be frustrating.

    Advice to Management

    Hire more MSRs. When you put the pressure to rush from one call to the next with minimal time for writing notes which are expected to be accurate it leaves room for error all across the board. It doesn't help that the software is not very user friendly and sometimes incompetent. I think managers should have more meetings to review processes. Perhaps a weekly roundup of difficult situations could be used to find solutions which can be agreed upon by all. Often times I get answers from someone in management position which end up being incorrect later. The more clients we hire and try to stuff that information onto an MSRs plate without the proper time for training or the compensation to match the new responsibilities the more fumbles there will be and perhaps a higher turnover rate. Representatives need to know they are valued. It takes a long time to hire and train a new employee but if you can retain the ones you have you can strengthen your front line. Lots of pressure is put on everyone's back especially when dealing with difficult calls and there needs to be more motivation and encouragement to build each other up.


  10. Welldyne - Pharmacy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Lakeland, FL
    Current Employee - Pharmacy Technician in Lakeland, FL

    I have been working at WellDyne full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I like the people I work with, they are very friendly and helpful.

    Cons

    More interaction and training between departments so we can fully understand how the process works.

    Advice to Management

    Allow opportunities for people to shadow in other departments.


  11. Pleasant in a positive atmosphere with room to grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Coordinator in Lakeland, FL
    Current Employee - Client Support Coordinator in Lakeland, FL

    I have been working at WellDyne

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Room for advancement and growth

    Cons

    Insurance is horrible. Copays are high.

    Advice to Management

    If you have an employee on your team that is good at what they do, tell them.



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