WellDyne Reviews

Updated August 8, 2014
Updated August 8, 2014
23 Reviews

1.7
23 Reviews
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Damien Lamendola
11 Ratings

Employee Reviews

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  1.  

    Opportunity to make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Centennial, CO
    Current Employee - Anonymous Employee in Centennial, CO

    I have been working at WellDyne full-time for more than a year

    Pros

    Because the company has grown so quickly, there aren't a lot of established processes or best practices in place. This provides a great opportunity to propose ideas for improvement, as many times the ideas are implemented. I like that I've been able to contribute to the positive changes here, and I continue to be challenged to find solutions to improve our business. This is a place where you have to really focus on where the company can go and roll up your sleeves and help them get there. If you need established processes and procedures in place or someone telling you what to do every step of the way to help you thrive in your work, this isn't the place for you right now, but it may be in a few years. Is it stressful? Yes, at times. Is it confusing? Yes, much of the time. But for people who love what they do, have the opportunity to work for a manager who supports them, and who are comfortable in working in undefined situations, this is a great place to be. The company provides a good work/life balance, and the employees are wonderful people.

    Cons

    The business continues to be siloed, with ineffective communication across departments, leading to duplication of effort and decisions being made that negatively affect other departments or functions because no one checked on the impact of the decision. This is improving, but there are still people who don't care about sharing information and collaborating on decisions. No consistency in management style/employee empowerment across departments, which leads to some groups being completely dissatisfied with the company due to their manager.

    Advice to ManagementAdvice

    Continue to bring in critical thinkers who can help support and implement the changes necessary to move the company forward. Stop jumping at the band-aid approach and really fix what's wrong to help build a strong foundation for the future.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Wonderful, educational, horrible.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellDyne for more than 3 years

    Pros

    They have some wonderful, hard working employees. Diverse career opportunities available, as company is extremely diverse. Offer some wonderful, exciting patient services. Current company growth.

    Cons

    A very cut-throat office politic environment. There is an inner circle that controls everything, and not always in the best way. Doesn't matter how hard you work, or the quality of your work. If you are not in, you are out!!! They display no qualms in regards to back-stabbing. Management typically ignores issues. Very sad. Who knows how truly amazing and unstoppable this company could be, otherwise. The computer systems are not the best, and there are constant breakdowns between them, grinding the work to a halt.

    Advice to ManagementAdvice

    They are the basis of, and the longest members, of the inner circle. They set the tone, and the negative parts of the work environment, and allow it to continue. Regardless of the amount & quality of an employee's work, good or bad. They wouldn't even take any advice seriously. They spout company and employee value, but it's not really backed-up.

  3. 1 person found this helpful  

    Don't buy into the negative reviews -- Great company, great people, great benefits - awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Centennial, CO
    Current Employee - Anonymous Employee in Centennial, CO

    I have been working at WellDyne full-time

    Pros

    Some of the nicest people I have ever been around. A very collaborative environment that allows for self growth and the opportunity to work independently while adding value to a team. A fun and enjoyable working environment. The company is growing and it's an exciting time.

    Cons

    When interviewing I read the negative reviews on this site and almost did not come in for the interview. I would of missed out on the best career move of my life. I felt compelled to write a positive review so others don't pass up on a great opportunity.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Passing the blame and finger pointing professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Lakeland, FL
    Current Employee - Project Manager in Lakeland, FL

    I have been working at WellDyne full-time for more than a year

    Pros

    Not really anything that all companies offer, nothing special here.

    Cons

    Poor guidance on tasks and everyone is always reporting on each other to management for brownie points. The director level is so incompetent that a single conversation is like watching the three stooges. People play Android games at their desks and in meetings.

    Advice to ManagementAdvice

    Outsource your IT department because it needs major help, but these directives come from you. So you maybe blind to the real day to day issues.

    Disapproves of CEO
  6. 2 people found this helpful  

    Just a bad company with terrible/absent leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellDyne full-time for more than 3 years

    Pros

    None. The culture is dysfunctional and corrupt.

    Cons

    There have been problems with technology and systems in the pharmacy and member services which have and continue to negatively affect our members. Management loves winning new contracts and makes all kinds of promises to new customers. But when it comes time to deliver, we have and continue to fail. We could solve these challenges and truly deliver incredible customer service but it would take committed, invested, consistently engaged and knowledgeable leadership which we don't have.

    Advice to ManagementAdvice

    Be honest with yourselves. Welldyne needs a serious overhall of leadership and other critical roles. Truly talented and capable people are getting run out or fired from the company while petty, vindictive managers and execs have long tenure. Everything is broken and current execs walk around acting like everything is great.

    We should all be running for the door!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    The Not Ready for Prime Time Players

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lakeland, FL
    Current Employee - Anonymous Employee in Lakeland, FL

    I have been working at WellDyne full-time for more than 3 years

    Pros

    Not many. They do have a decent 401k with a company match. The FL facility is conveniently located right off the interstate.

    Cons

    Run, don’t walk away from this company. Other than a decent 401k they have nothing to offer. Salaries and hourly rates are below average. Benefits are expensive and poor quality. There is a huge discrepancy between the benefits packages and paid time off offered at the two locations, with much favoritism shown to the CO facility. Upper management refuses to even acknowledge this discrepancy and has a “take it or leave it” mentality. Raises (at least in the FL location) are extremely small – generally 1% or less, even with excellent performance reviews.

    In fact, in the semi-quarterly town hall meetings, the CEO frequently states “If you don’t like it here, leave. If you know someone who doesn’t like it here, tell us, and we will encourage them to leave”.

    Upper management is a closed circle with a cult-like mentality. Mid level managers brought in from the outside are often baffled at their inability to penetrate that circle, usually to the detriment of the operations. This frustration at the manager level is directed at their staff who are constantly threatened with termination and “mandatory overtime and holiday hours” in order to get the work done. This applies to exempt employees (who are not even eligible for overtime and basically work without pay) as well as hourly employees. Employee turnover in pharmacy operations and member services is extremely high and morale is extremely low.

    WellDyne postures itself as a leader in technology, automation and innovation. In fact their automation and robotics are hopelessly error prone, outdated, patched together and beyond repair. The robotic systems are broken as often as they are operational.

    Others on this site have mentioned that the facility itself is quite nice. That is true only up to a point. While the public areas are certainly presentable, there are insufficient restrooms for the number of employees, resulting in nasty, germ filled conditions in these areas. In addition, the loftily named “Café” (actually just a break room with vending machines and broken microwaves) is filthy to the point of being revolting. The pharmacy itself is insect infested, dusty, dirty, and unorganized with medications and supplies piled everywhere with little to no organization.

    The Human Resources department has an unbelievably high turnover rate (even in comparison to other departments). If there is an employee question, no one knows who to go to. The person you spoke with last week will mostly likely be gone and there will be no record of your inquiry. Partly as a result of this, there are constant employee issues with benefits and tracking of paid time off accruals. In addition, while the company has a dress code (quite liberal actually) it is never enforced. The result is a schizophrenic environment, appearance wise. About half of the employees dress appropriately for an office environment; the other half look like they came to work directly from an after hours club or gym. If the HR department is not even capable of managing something as simple as a dress code it doesn’t take much imagination to figure out how the more complex issues are handled.

    Advice to ManagementAdvice

    WellDyneRx is a company with the potential for tremendous growth, but upper management should be open to input from their employees, some of whom bring experience and creative ideas to the table. The old way is not always the best way, especially for a company who wants to be innovative. Employee costs are one of the biggest expenses in any company's budget. Appreciate and reward the good employees you have in ALL departments, not just client services. Member Services and Pharmacy Operations could use a pat on the back too.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative  in  Lakeland, FL
    Former Employee - Member Service Representative in Lakeland, FL

    I worked at WellDyne full-time for more than 3 years

    Pros

    There really are none. Some of the people are good but because of the working conditions and atmosphere, most become jaded and cynical to the point of no longer caring or being friendly.

    Cons

    Extremely clique-ish. If you're not in the clique, expect to always have low pay, bad reviews, and poor treatment. This can be avoided if you offer to go get the boss McDonald's breakfast or something for lunch daily. Senior management plays favorites and promotes people based on their age and looks. Favoritism and discrimination run rampant. Very few men in leadership roles in comparison to women. Employee handbook does not apply company wide and HR picks and chooses what applies to whom. Training is very minimal in any position or department yet you're held responsible for any errors made. Senior management has had moments of yelling at staff. Leads have put their hands on other employees, yelled or cussed at them while HR looked the other way and nothing was done or addressed. Turnover is insane. People come and go so quickly in all departments, especially in member services. HR department is pretty much non existent and completely useless. They do not have knowledge to process any legal forms, update personal information, or handle any issues that are brought up. People without qualifications are promoted to director positions because they suck up to senior management. Having unqualified people in those positions creates more problems within the company as they are not equipped to handle the responsibility that comes with said position. Most everyone comes on as a temp. Temps are treated horribly and are kept as temps for a very long time (some beyond a year before they are hired on or let go). Overtime is mandatory. Expect to sometimes work 9-12 hour shifts without a lunch. Hard work is not recognized at all. Raises are given once a year and range from 1-4%. People who are not management or leads are given the power of those positions if they are friends with the boss. This extends to those people doing as much as creating department schedules, addressing errors, creating new policies, etc. Owner is seemingly unaware (or perhaps uncaring) of issues within the company. They put their focus into making the company look good but neglect to care about employees. They built a fitness room (with no real equipment so employees can't potentially get hurt and sue) and then applied to receive awards so the company would get more recognition. Best way to describe this place is that it's smoke and mirrors. Outside looking in, it seems like a good place to work but once in here, it's awful. Benefits are also ridiculous. The dental and vision are not bad but medical coverage is way too expensive and the insurance company denies most claims and employees have to fight to have them covered. They have a company picnic each year, which not all employees can attend since the call center is 24 hours, and most employees feel receiving a raise would be better. Also, for breaking records and in recognition of the company doing well, employees are rewarded by being allowed to wear jeans. It's a slap in the face to be told how successful the company is, knowing how hard everyone works, and in honor of that, you get to put on a pair of Levi's. (Note that dress code is business casual for all departments except pharmacy where they must wear blue scrubs. On Mondays, you can wear jeans so long as you wear a company shirt and on Friday- Sunday, you're allowed to wear jeans and get to wear a non-company shirt). The company does have a program through Pharmacy Technicians University which they pay for($400 something is the cost) that allows you to become a registered pharmacy technician. By doing the program, you agree to spend 2 more years in the company with NO increase in pay and NO guaranteed change in position. So you basically go through the program and do the exact same job for the exact same pay and are stuck for 2 years or you have to pay $500 (note the repayment is more than the company's cost of the program). Company is nowhere near as high tech as they pretend to be. IT department is mostly incompetent. Several people do not even have any related degrees or education relating to the field. Computers and other hardware are seriously outdated. The systems created by IT are flawed and tend to create more work and aggravation for all departments. There is little to no communication between departments and most people play the blame game. Expect to be thrown under the bus at any and every opportunity. There is no teamwork within departments either. Company brings on new clients constantly without having the staff to handle it. In member services, we get slammed with calls and then get yelled at for having too many calls holding when they double business but keep the same staff. Management is extremely unprofessional. Several people in management have tattoos that are showing (one of which has tattoos on her chest that show constantly). Management and many other employees dress trashy - wearing low cut or off the shoulder tops, short skirts, skin tight clothing, 5-6 inch heels, etc. Many employees also have facial piercings. If I could give 0 stars, I would.

    Advice to ManagementAdvice

    Get rid of all your current management and start over. Find people who will listen to, appreciate, and recognize employees. Share your profit with employees and maybe more of the good ones will stick around. Invest in better systems that actually work. Stop taking on business without first having the staff to handle it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Had to leave

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy  in  Centennial, CO
    Former Employee - Pharmacy in Centennial, CO

    I worked at WellDyne as a contractor for more than 3 years

    Pros

    Welldyne use to be a decent place to work, but it has changed. Management is aloof and they have problems. Don't treat their people very well and their customers appear to be just a dollar sign. Not sure sure why they changed, maybe the money.

    Cons

    Their systems are awful. They act like they are high tech, do not believe. Nothing works very well. I left because I was worried about company being shut down. Lost orders and such. Making people work to hard, high potential for mistakes. Trying to grow too fast. Uppity Managment from Florida.

    Advice to ManagementAdvice

    Slow down, listen to your people. Change your attitude, because your arrogance is going to put you out of business. You can't make the kind of mistakes your making in a pharmacy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Worst experience of my 10+ pharmacy years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician  in  Lakeland, FL
    Former Employee - Pharmacy Technician in Lakeland, FL

    I worked at WellDyne full-time for less than a year

    Pros

    Nothing--- this place could careless about you.

    Cons

    - schedule switches constantly
    - overtime is mandatory or your threatened to lose your job
    - all management is unprofessional and lacks knowledge in the pharmacy field
    - management is anal
    - this company could careless about their employees all they care about is working you like youre a slave
    - doesn't pay well
    -benefits not that great

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Deceptive, secretive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Tech  in  Lakeland, FL
    Former Employee - Information Tech in Lakeland, FL

    I worked at WellDyne as a contractor for more than a year

    Pros

    Not many, just a toxic political atmosphere, with an upper management that does not really care.

    Cons

    Deceptive pricing to their clients. Management is secretive and don't do what they promise. Have a very arrogant attitude. Incompetent IT group.

    Advice to ManagementAdvice

    They wouldn't listen to advice. It is a very secretive place. Act like they are helping people don't believe it. The help them self.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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