WellPoint Reviews

Pros

The company is very health concious being as though it is a health insurance company. Employees are nice not as much backstabbing to get noticed as compared to some places. Great eating options. Most department leads will stand up for you and the company makes sure you have good materials to work with.

Cons

There isn't mush job security here. You can be here on day and gone the next and then be right back in the same position you were once in. Some of the cubicles are kind of small in the mason 1 building.

Advice to Senior Management

Stop with the laying off and rehiring. All in all you all are doing a nice job in regards to building maintenence and employee wellbeing.

Pros

Strong mission to improve the health of individuals and communities. Very strong core values. Financially strong. Good salary & benefits. Flexible work schedule.

Cons

Yearly re-organizations. Detached executives at the most senior level. For clinicans, it is too financially focused. Would like to see health improvement programs based on science not on marketing.

Advice to Senior Management

Make extra efforts to retain your high performers.

Pros

Good salary, plenty of opportunity to advance.

Cons

They reorganize often and have lots of lay-offs

Pros

Good Benefits, Easy to get time off, Strong Learning environment in regards to healthcare policies

Cons

Little opportunity to advance, bad salary, poorly designed workflows

Advice to Senior Management

Give more incentive to work to customer service agents who are truly doing the difficult work at this company.

Pros

- Great schedule
- Good training (some stuff missed, but there is too much to realistically cover)

Cons

- Micromanaged
- Can be uncooperative with time off
- Poor pay
- Tempermental computer systems
- With every changing policy, many times were employ information that is either outdated or incorrect

Advice to Senior Management

Make sure you are conveying all of the regulatory changes.

Pros

Benefits are great -- lots of options, mostly geared toward younger people. Pay is competitive. For the most part good career opportunities.

Cons

Lots of stress to do more with less.

Advice to Senior Management

Be decisive -- don't wait forever to make a decision and communicate.

Pros

Best in industry for customer service timeliness and claims processing..

Cons

Employee moral is lacking and struggling.
.

Pros

Work at home! I've only been with the company about 5 months, so I can't speak with much authority regarding opportunities for advancement.

Cons

Work at home means less direction, oversight, and support especially with the structural chaos that exists at this company. No one seems to know who's responsible for what or how anything gets done. IT systems are very complex, and don't seem to talk to each other. The result of this is not only is it very difficult for me to do my job, but it's a challenge to even figure out how I'm actually supposed to do my job. Overall, I think the company is just too large.

Pros

Great pay, great benefits and good location, great pto and customers were good. I enjoyed my job just not the management i worked for.

Cons

Horrible management, retaliation, and mistreatment of employees in my department- Senior Sales- I loved the job but i was treated poorly.

Advice to Senior Management

New management is needed- you have great sales reps there but leads and directors are horrible people

Pros

There is a lot of diversity in opportunities available within the organization and it being a very virtual work environment means that you are able to take advantage of a greater breadth of opportunity than you may have within a more regionalized company. I feel that I have a lot of resources available to me as an employee and the benefits package and compensation are very competitive.

Cons

WellPoint is a very large organization and it takes awhile to learn your way around so you need to be comfortable with learning the ropes. Change management is also important.

Advice to Senior Management

Leaders continue to be more and more visible to associates - it is a very virtual workplace so that can be hard - but the more we see you the better! In-person goes a lot further than email and local leaders may be very visible but we always benefit from hearing from executive leaders.