WellPoint Reviews

Pros

Decent benefits, a lot of work @ home opportunities compared to other employers, above-average pay for the low-level jobs like CSR.

Cons

Words can not describe how horrible the IT department is. They are completely incompetent and take an extremely long time to fix any computer or access issues. The technical support line is in India and from my experiences, they are really rude and arrogant. However, the tech support is outsourced to Dell.

Advice to Senior Management

I really have no advice to give because I don't think I'm at the executive-level. Bringing back the pension would be nice but it seems like no company does that anymore anyway since it is too costly for them.

Pros

The pay and benefits are great, but the people here are wonderful too. I work in an applications development department and everyone here seems to work very well together.

Cons

Some of the things that could be worked on would be better communication between departments. This doesn't really affect my job directly, but it would help those above me to better plan.

Advice to Senior Management

Keep doing what you're doing! I think there could be a little bit more feedback for how employees are doing.

Pros

Good pay and benefits
Good management
Communicate down well

Cons

They work you 24/7. Too much work and not enough time or staff to get it all done.

Advice to Senior Management

You are stressing out the staff and burning them out. It kills the passion one might have had for the job and company.

Pros

Work life balance is greatly appreciated by all.

Cons

Not much career advancement or opportunities.

Advice to Senior Management

Value your associates as they care about the success of the company.

Pros

Little to no politics, everyone seems to be glad to be there

Cons

Large, difficult to manuver for IT accesses, etc.

Pros

diversity, pay, work ethics and flexibility

Cons

no job security. Lot of vendors. Lack of planning

Advice to Senior Management

No advice to the senior management

Pros

Opportunities to work at home, senior management trusts their employees, work-life balance (for the most part), good communication internally, strong reputation, commitment to customers

Cons

Difficult to move the "ship" (much of it industry-related), many different systems make it hard to keep everyone happy, difficult to get promoted, bonuses can vary greatly year-to-year, tries to be too many things to too many people

Advice to Senior Management

Hone in on your strategy

Pros

There are a lot of opportunities to move around the organization doing a variety of jobs, especially if you are a women

Cons

Benefits and jobs are slowly disappearing

Pros

Excellent flexibility on work locations, focus on projects and delivery of new solutions. Decent work life balance unless the project is in a SIT or UAT phase.

Cons

No real training opportunities, only online course you can use if you ever have time. Projects seems disconnected

Advice to Senior Management

Increase the skills training and coordination of projects so we have the tools to get the job done right the first time and avoid the rework or duplicative efforts. Other than that it is OK

Pros

benefits is the best part

Cons

jobs are moving overseas very fast

Advice to Senior Management

keep jobs in the USA