WellPoint Reviews

Updated June 17, 2015
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3.2
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Joseph R. Swedish
101 Ratings

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 107 reviews)

  • Company values work-life balance although I have heard complaints about some managers pushing their associates to work more when time off is needed (in 34 reviews)

Cons
  • No consideration of work-life balance (in 28 reviews)

  • Senior management has convinced themselves that constant changes to the players will somehow benefit the company (in 14 reviews)

More Pros and Cons

579 Employee Reviews

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  1. Helpful (4)

    Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Thousand Oaks, CA
    Former Employee - Anonymous Employee in Thousand Oaks, CA

    I worked at WellPoint

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, great benefits. Work is challenging enough that you wont get board. Great level of diversity, women in management, etc. Its a REALLY big company so even if you don't like the conditions where you are, you can apply for a job on a different department. Each department is different, because there is a different mix of people and the managers have different styles.

    Cons

    Re-organization happens a lot, not as stable as it used to be.
    Long hours, overtime may be mandatory but it is always with overtime pay.

    Advice to Management

    Don't overwork your employees.


  2. Helpful (3)

    Hostile Atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plantation, FL
    Current Employee - Anonymous Employee in Plantation, FL

    I have been working at WellPoint full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Benefits,Company is nationwide organization

    Cons

    Current Management is abusive, tends toward retaliatory behaviors if associates voice concerns which is encouraged corporately . Demands of Assignments outweigh set paid hours, requests for OT are frowned on are not approved, and are met with enhanced supervision of the associate. Overall feeling of Fear and intimidation, lack of HR solutions to Unethical practices. Sense of " Us against Them" from Management. Upward advancement depends on ability to fit within the "society of Mangers" not one's skills set or experience.

    Advice to Management

    Change the Cons


  3. Helpful (2)

    Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Processor in Virginia Beach, VA
    Current Employee - Claims Processor in Virginia Beach, VA

    I have been working at WellPoint full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work from home option, benefits and flex hours

    Cons

    Difficult to advance, too much mandatory overtime, exempt employees at a low salary

    Advice to Management

    Relax and stop stressing your staff


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  5. Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Indianapolis, IN
    Former Employee - Claims Representative in Indianapolis, IN

    I worked at WellPoint full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Wellpoint is a good company to work for with excellent benefits. There is room for advancement, and they are education focused. They offer $5000 a yr for tuition. They offer quarterly bonuses and the amount can vary, but it's free money.

    Cons

    Not family oriented, hard to get time off, and there is lots of favortism.

    Advice to Management

    Know the value of the employees. Learn your job and stop making employees do the work you are paid for. It would not hurt to show some apprecitation and recognition.


  6. Helpful (2)

    Overall good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology
    Current Employee - Information Technology

    I have been working at WellPoint

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay;flexible schedule; many good people at worker bee level; able to work from home.

    Cons

    Frequent reorgs; too many bad managers and not enough good ones, too much "admin" work.

    Advice to Management

    Get involved in the projects and worry less about the "admin" -- IDPs, PSRs, Goals, etc.; Director level and above: Please high better managers!


  7. Instructional Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructional Designer in Vernon, CT
    Former Employee - Instructional Designer in Vernon, CT

    I worked at WellPoint (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great management and associates to work with

    Cons

    Constantly hiring but still understaffed

    Advice to Management

    Plan


  8. Helpful (3)

    Things Changed after Amerigroup Merger...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint full-time

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Wellpoint now known as Anthem again, was the best company I worked for 5+ years. Very family like office environment, and able to work at home. Great!!!

    Cons

    Amerigroup office politics just changed the whole feel of everything. I miss how it use to be, and so does many others.


  9. Helpful (3)

    Annonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible remote opportunities, pay is average, pretty good annual bonus.

    Cons

    This company gets worse every year. Upper management have only their interests in mind. There is zero organization and even less competence about what's going on. There is a re-org every 6 months and the turn-over rate at this company is worse than the restaurant business. People are fired for no reason, or they will quit because they're fed up with the politics.

    I've seen great people leave and have witnessed unprofessional and ignorant people remain.

    Advice to Management

    Try providing direction to your employees rather than act like your paychecks magically make you too good to even have a conversation with those who are managed by who you manage. Information is passed down all too often "on behalf of..", try reaching out and talking to the minions within your team to create a cohesive well-oiled machine. Productivity is possible if you treat those under you with respect. They're they ones who can make you look bad or make you shine. You are nothing but their voices, stop acting like you deserve the royal treatment.

    This company will never prevail under so much greed. Maybe you should take some notes from Enron.


  10. Helpful (6)

    Watch Your Back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Los Angeles, CA
    Former Employee - Business Analyst in Los Angeles, CA

    I worked at WellPoint full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary and generally good annual bonus/incentive pay and other benefits. Flexible working conditions, including liberal work-at-home policies in many areas of the business.

    Cons

    Company allows and perpetuates completely incompetent middle managers to advance up the corporate ladder. I'm not just talking about run-of-the-mill bad management. No, I mean actively hostile persons with absolutely no managerial or people skills.

    If you're lucky and land a job with a decent manager, you'll OK here. But if you get shuffled around from one role to another (as many people are) and you get stuck with a manager who - for whatever reason - is the current golden child of upper management, watch out.

    I watched the following cycle repeat over and over during my time there:

    Various "problem managers" blamed their employees for their own incompetence, often ending up with the termination of their employees in order to protect (at least temporarily) their own hides. Eventually, their own incompetence catches up with them and they're terminated, but not before numerous blameless employees have had their lives upended by losing their jobs.

    Nobody wins in a situation like that. The employee loses his or her job, with little or no recourse. The manager loses his or her job, too, and has had the additional burden of having a large corporation support and then rescind its support of the manager's competence. The remaining employees are subject to changes in management and restructuring on a regular basis - every 6 months or so. And upper management loses out as much as anyone, because productivity stinks when this modus operandi is the norm.

    Advice to Management

    Pay attention to what individual contributors have to say. Make it mandatory for all employees to have skip-level meetings with their manager's manager. That won't solve all the problems, but it'll provide quicker insight into the real personalities of their middle managers.


  11. Helpful (7)

    Great Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The pay is great but it felt like highschool. Too much drama.

    Cons

    The constant drama and the harassment from management.

    Advice to Management

    Evaluate the managers a little better and the ones that cause the drama should not stay.



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