WellPoint Reviews

Updated September 1, 2015
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3.3
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Recommend to a friend
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Joseph R. Swedish
105 Ratings

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 107 reviews)

  • Company values work-life balance although I have heard complaints about some managers pushing their associates to work more when time off is needed (in 34 reviews)

Cons
  • No consideration of work-life balance (in 28 reviews)

  • Senior management has convinced themselves that constant changes to the players will somehow benefit the company (in 14 reviews)

More Pros and Cons

590 Employee Reviews

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  1. Reimbursement specialist l

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time

    Pros

    Great job, great pay, good benefits.

    Cons

    don't have any at this time.

    Advice to Management

    keep up the good work


  2. Helpful (1)

    CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Middletown, NY
    Former Employee - Customer Service Representative in Middletown, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than a year)

    Pros

    Based on location this company pays more than most to a person with no prior experience. The process is a little slow but once you get in as long as you end up with a reasonable manager, you'll have a job for life as long as you don't mess up.

    Cons

    Some of the team leaders have severe attitude problems and control issues. Half hour and 15 minute breaks fly by way too fast considering the seating plan and overall building layout...It takes half your break to make it to the bathroom, cafeteria and/or the parking lot to drive off the property if you are a person that smokes.

    Advice to Management

    My advise would be to bring back the hour lunch breaks so the workers have time to get their mind right before getting back on the phones. It is overwhelming having to talk to over 100 people every day not to mention sitting in one spot for eight hours or more.


  3. Helpful (2)

    Senior IT Manager III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at WellPoint full-time

    Pros

    Salary (including bonuses) for IT are good.

    Cons

    You are lost in a huge bureaucracy. Remember the company’s workforce methodology, you can (and probably will be) replaced.

    Advice to Management

    Acquire executive IT leadership that knows and applies sound IT principles and IT staff that can effectively implement appropriate technology.


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  5. customer service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great place to work and move up

    Cons

    Call Center Job, Didnt like being stuck to a phone


  6. RN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Manager II in Woodland Hills, CA
    Former Employee - Care Manager II in Woodland Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint full-time (More than 5 years)

    Pros

    Great people to work with, great mission

    Cons

    They don't offer part time for employees that can't work Fulltime

    Advice to Management

    Give loyal employees more work hour options


  7. Disease Management RN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disease Manager - RN/PART TIME in Suitland, MD
    Former Employee - Disease Manager - RN/PART TIME in Suitland, MD
    Recommends

    I worked at WellPoint part-time (More than a year)

    Pros

    Hours, pay, benefits, room for advancement

    Cons

    Obligated to do one Saturday a month and difficult to switch if you are part-time


  8. Care Manager II RN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good company to work for.

    Cons

    don't offer part time for valued employees

    Advice to Management

    You should offer part time so employees returning to work can work part if they need to.


  9. Helpful (3)

    Working environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Georgia in Atlanta, GA
    Former Employee - Georgia in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time

    Pros

    WellPoint was once offered a great work environment and offered a fairly competitive salary for my position prior to being bought by Anthem. Also, as a work at home employee for 11 of my 14 years offered me a good work-life balance.

    Cons

    Organizational structure is top heavy in refrence to compensating CEO, VPs, upper management, etc. Focus on the investors' bottom line (e.g. ROI). Goals and metrics are barely attainable.

    Advice to Management

    Investment in internal talent, morale and listening to front line employees would greatly benefit overall strength of the organization.


  10. great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    pay,company people environment. advancement .enjoyment

    Cons

    no cons at all now


  11. Sr Financial Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits for part time fliexible work schedule professional work at good pay rate

    Cons

    lots of chiefs not enough people that really know how things work

    Advice to Management

    listen to your teams



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