WellPoint Reviews

Updated April 22, 2015
589 reviews filtered by
  • Any Location
  • Any Job Title
3.4
589 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Joseph R. Swedish
104 Ratings

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 107 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 34 reviews)

Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 28 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Accounting Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Company has great bonus program.

    Cons

    Tend to promote inexperience individuals into management.

    Advice to Management

    Don't do it!!!!!

  2. Great workplace balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment and Billing Representative II in Worthington, OH
    Former Employee - Enrollment and Billing Representative II in Worthington, OH

    I worked at WellPoint

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very family oriented and shows appreciation to employees

    Cons

    no promotions, lack of opportunities

  3. Tax Accountant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very nice environment. Good group of people.

    Cons

    The headquarter is in Indiana so they are trying to eliminate positions in California.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Medicare Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Worthington, OH
    Former Employee - Director in Worthington, OH

    I worked at WellPoint full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Collaborative work environment that encourages professional growth and development.

    Cons

    The company was constantly reorganizing.

  6. Its very good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company to work for.

    Cons

    Nothing much things are good.

  7. I have been working at WellPoint

    Pros

    Leading edge technology and knowledgeable staff.

    Cons

    Too much weight on the management end--lots of "paper"-work.

  8. Political, no growth, not a lot of women in leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Information Analyst Senior in New Haven, CT
    Former Employee - Business Information Analyst Senior in New Haven, CT

    I worked at WellPoint

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work life balance is the only positive as the majority of the work force work from home

    Cons

    Disjointed leadership, to many reorgs, not enough women in leadership

    Advice to Management

    Listen to what people have to say

  9. Treated employees poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Worker in Houston, TX
    Former Employee - Office Worker in Houston, TX

    I worked at WellPoint full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    None that I can think of.

    Cons

    High turnover, lack of training, treated employees poorly.

    Advice to Management

    None

  10. Instability, constant business re-orgs, and layoffs used to reduce salaries instead of managing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director Operations in Thousand Oaks, CA
    Former Employee - Director Operations in Thousand Oaks, CA

    I worked at WellPoint full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Telecommuting possibilities - depending on the position and the manager

    Cons

    Constant business reorgs (annually in Aug, announced in Nov), layoffs, and reposting the same position, creating distrust and instability.

    Advice to Management

    Instead of leadership, using business reorgs and corresponding layoffs (and then reposting the slightly revised position) causes instability, distrust, and constant relearning of the same job. Get good leaders in place who are rewarded by true results not just the constant motion of unnecessary change designed to look like progress, but nothing good results. Beware especially of those ex-consultants who become VPs and then hire their old companies (McKinsey) in large consulting engagements while laying off staff and reposting their positions.

  11. This is a terrible company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I can honestly say there were not any pros to working for this company. Very unfortunate how poorly they treat their employees.

    Cons

    This company does not value or respect their employees. To start, I had terrible training and was thrown onto the phones with little to no support. They have unreal and unfair expectations for their employees and do not provide support or assistance when needed. I was thrown into a very busy and very difficult department that was short staffed. Management changed shortly after I started and new rules and regulations were put into place. I was so stressed out from the job that it began to effect my physical and mental state. When I approached management for some guidance and help I was told I was not cut out for the job and this is the nature of a busy call center. I was eventually let go because I had to call out during one of our massive snow storms and it was not safe for me to drive. Apparently a recent policy change did NOT excuse weather related absences and I was expected to come into work.
    Some of the other reviews mentioned the insurance plans offered were good. This is absolutely NOT the case. The "best" insurance plan offered was one with a high deductible and a 20% coinsurance. As for the pay, it is absolutely criminal what the rate of pay is. I honestly hope no one ever experiences what I did working for this company.

    Advice to Management

    Please make sure employees are properly trained before throwing them on to the phones. Please also take into consideration that we are human beings who have lives outside of work and unfortunately there are situations that are unavoidable and compassion and consideration goes a long way.

WellPoint Photos

Work at WellPoint? Share Your Experiences

WellPoint

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.