WellPoint

  www.wellpoint.com
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WellPoint Reviews

Updated August 19, 2014
Updated August 19, 2014
504 Reviews

3.3
504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joseph R. Swedish
61 Ratings

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 97 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 29 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 22 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    RN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good salary and work from home.

    Cons

    No flexibility with schedule.

  2. 4 people found this helpful  

    Merging of Cultures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Level
    Former Employee - Vice President Level

    Pros

    Very good people focused on making a difference in the lives of the people they serve. Great opportunities to show what you can do.

    Cons

    Due to the integration of multiple mergers and acquisitions, constant shifting of priorities and approval chains required to get the job done. Groups that were part of organizations that believed in de-centralized management struggled with the overhead and speed of progress from those looking to have everything centrally controlled. Death by Committee.

    Advice to ManagementAdvice

    Increased communication and strategy and goal. Once set, empower the team to get it done and get out of the way.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Toe the line, play the game and you'll be ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Information Analyst  in  Thousand Oaks, CA
    Former Employee - Business Information Analyst in Thousand Oaks, CA

    Pros

    A big company with lots of hiring opportunities all over the country. Good benefits and flexible work schedule. If you are lucky enough to have a good manager then you'll be happy.

    Cons

    The company is continuously evolving and transforming causing an out with the old, in with the new scenario. While always hiring, Wellpoint continues to lay people off. I've known people who had been with Wellpoint from the beginning only to be let go after the sale to Anthem was completed. I have seen quarterly reports posted to the wall showing sizable profits only to hear about layoffs in the following weeks because the profits were not as much as promised to the stock holders.

    If you happen to have issues with your manager accept the fact that you have no recourse, legal or otherwise, but to go along with the program. The Human Resources department is there to support management and keep the company from getting sued. If you are let go you can never go back. They have very expensive legal council and
    cover all their bases.

    Also, whatever salary you go in with you will be stuck with. Star performers received 4% merit/cost of living increases, 2-3% was the norm. The annual bonus is nice but is not given to those put on probation. If you are one of those who can become a drone and not let the verbal abuses and lack of professional attitude from your manager get to you then you can survive this place. If you're not this type of individual then save yourself the stress, sleepless nights and hypertension and look elsewhere.

    Advice to ManagementAdvice

    Really it is pointless to advise management of anything because they think they know everything. What motivates them is the quarterly Wall Street report which shores up their bonuses and stock options. American corporations spend millions of dollars to hire the brightest and best people only to consummately try to pull the wool over their eyes after they are hired.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Atlanta, GA
    Current Employee - Administrative Assistant in Atlanta, GA

    Pros

    Great benefits and great leadership

    Cons

    Location is horrible due to traffic

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Want a life ? Don't work for Wellpoint.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Manchester, NH
    Current Employee - Customer Service Representative in Manchester, NH

    Pros

    That I can work from home.

    Cons

    Next to impossible to get time off . If you have a doctor's appointment and only need a couple of hours off,it's usually not approved. We as employees are not given sick days so if we take a day off due to being ill or have appointments,it's more than not considered "unscheduled" which counts against us. Wellpoint also provides lousy health care coverage for the employees.

    Advice to ManagementAdvice

    Managers and other higher ups seem to have no problem getting their vacation time approved. All we are is a number to them . All the managers care about is what makes Wellpoint look good . They claim to care so much for their customers but really they don't care for their employees. What's my advise to Management?? Happy employees=happy customers!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    Pros

    Good people, good benefits, good pay, great place!

    Cons

    Sometimes management can be.... not so helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Loves to maintain the status quo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant  in  Mason, OH
    Current Employee - Business Consultant in Mason, OH

    Pros

    The upper leadership of this company has a pretty good vision. They offer a relatively good compensation package. The fringe benefits are pretty good. They have a great work at home culture.

    Cons

    There's a distinct lack of ability in the middle management sector of this company to communicate the vision of upper management effectively. This causes the actual individual contributors to be confused, and as a result, status quo is maintained, and not much really changes. Also, the ability to break into that middle management, and use your enthusiasm to actually make a difference seems to be impossible. The cronyism involved with middle management makes this a great place to work with little opportunity for advancement. I think the HR department doesn't help this by actually finding the right people in their pre-screening processes.

    Advice to ManagementAdvice

    Find enthusiastic people within your company to lead, and focus more on individual performance, and more directly tie compensation to that performance. Don't be afraid to 'cut the fat' of people who don't really know what their doing in management, because there are a lot of them.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Absolutely frustrating place to try to thrive in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Midland, GA
    Former Employee - Customer Service Representative in Midland, GA

    Pros

    There is a very laid back atmosphere as far as the dress policy is concerned. Provides excellent benefits package.

    Cons

    Trying to get out of customer service, once you're in, is almost impossible. For the state of GA, representatives were not well prepared and were set up to fail on the phones by constantly changing rules and information. Management was awful at best and does not care about its employees. Starting pay here is terrible.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Unorganized

    Former Employee - Anonymous
    Former Employee - Anonymous

    Pros

    It was a job. Hired temp workers to not have to pay their own employees for the extra work with ACA.

    Cons

    Not all the training materials up and running when needed. If a employee does what was trained to do, still get in trouble if customer callbacks and complains. Company just trying to cover for raise people preminums by double or triple the cost.

  11. 1 person found this helpful  

    Good Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Working from home. Good yearly bonus.

    Cons

    Management expect employee to work almost every weekend. No room for advancement. Employees are paying more for health care benefits compare to other company. Over worked no overtime pay.

    Advice to ManagementAdvice

    Do consider work and life balance for employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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