WellPoint

  www.wellpoint.com
  www.wellpoint.com

WellPoint Reviews

Updated December 15, 2014
Updated December 15, 2014
561 Reviews
3.3
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Joseph R. Swedish
93 Ratings

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 107 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 34 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 28 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Terrible company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative I in Virginia Beach, VA
    Former Employee - Customer Care Representative I in Virginia Beach, VA

    I worked at WellPoint full-time (more than an year)

    Pros

    Nice facilities in VA. Coworkers are nice.

    Cons

    Management could care less what you think ; promotions are a joke. Training is a waste of time. Three week training period consist of reading a book and filling in the blanks.

    Advice to ManagementAdvice

    Pay attention to your employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Neutral pros and cons with co

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Virginia Beach, VA
    Current Employee - Operations in Virginia Beach, VA

    I have been working at WellPoint full-time (more than 3 years)

    Pros

    Advancement Opportunities for the assoc in the company that want to go to the next level. Has to work hard to

    Cons

    Customer and Provider Satisfaction expectations are a little high. The associates have to take verbal abuse and disrespect on the phones but remain professional. Insurance for employees copays and out of pocket too high

    Advice to ManagementAdvice

    Focus on development for associates

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative III in Indianapolis, IN
    Current Employee - Customer Service Representative III in Indianapolis, IN

    I have been working at WellPoint full-time (more than 5 years)

    Pros

    Everyone is held accountable for the work they do. And, the fact that I get a bonus 4 times a year doesn't hurt.

    Cons

    Career advancement is hard to achieve

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great resume' builder/ EXPERIENCE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint as a contractor (less than an year)

    Pros

    I work from home.

    Cons

    Plethora of miscommunication issue=Office politics(typical)

    Advice to ManagementAdvice

    get the faces first, then determine

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint as an intern

    Pros

    A lot of for opportunities for advancement

    Cons

    The work can be cyclical.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Long-term opportunities coupled with great pay and benefits, but difficult to find work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative I in Cape Girardeau, MO
    Former Employee - Customer Care Representative I in Cape Girardeau, MO

    I worked at WellPoint full-time (more than 10 years)

    Pros

    Job advancement and a variety of opportunities are available to those who are willing to work diligently. The salaries are competitive and the benefits are amazing.

    Cons

    It can be difficult to find a good work/life balance. Salaries are based on location, so this can be a con for those who live in lower socio-economic areas.

    Advice to ManagementAdvice

    Keep the lines of communication open, support those below you, and be very clear about the goals and objectives for EACH person.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company with some minor flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint full-time (more than an year)

    Pros

    Work-life balance, flexible time, great compensation

    Cons

    too many chiefs and not enough indians willing to do work at times.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in Richmond, VA
    Current Employee - Information Technology in Richmond, VA

    I have been working at WellPoint full-time (more than an year)

    Pros

    Salary and Bonus, potential to work from home.

    Cons

    Management is dysfunctional. Environment is what's known in the IT industry as a "sweat shop"..churn'em and burn' em. You're a"resource" to be" loaded up" with work(whether you've been trained or not) not a human.
    Our department constantly operates in crisis mode. No on-boarding process to properly train new employees. No documented processes. Old timers who would rather do it themselves than train someone.(job security...but I don't want your job). Not sure how the managers got their positions with no experience in the field or technology that's being used, plus they can't even manage people properly?
    One of the worst places I've ever worked.
    You know a job is bad when you first start and they ask you every day.."so you decided to come back" .

    Advice to ManagementAdvice

    Get rid of ineffective managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Be VERY Cautious if You are Looking to Work Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Houston, TX
    Former Employee - Customer Care Representative in Houston, TX

    I worked at WellPoint full-time (less than an year)

    Pros

    The company's benefits are the only justifiable incentive for seeking employment there. Sadly, the cons are more evident than the pros.

    Cons

    This company's call center is the most unprofessional establishment I have ever set foot in. The managers are loud, obnoxious and exceedingly uneducated. Upper level management supports lower level management in this type of behavior because as long as they are behaving like fools, they are not at risk of taking their jobs. The culture of the company is similar to that of an inner city project apartment. If you have any desire to interact with intelligent and cultured individuals while at work, look elsewhere. However, if you would like a job where you are treated like a minimal intelligence, lower-level subordinate in an adult day care setting, this company is for you.

    Advice to ManagementAdvice

    You should encourage your subordinates to behave in a way that is not detrimental to the overall image of the company. Additionally, you should refrain from treating your employees is such a disrespectful and dismissive manner.

    Doesn't Recommend
    Negative Outlook
  11.  

    Lucky to have a great paying job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint as a contractor (more than an year)

    Pros

    Great Perks for temp staff

    Cons

    Reminded regularly we are temp staff

    Recommends
    Positive Outlook
    Approves of CEO

WellPoint Photos

Work at WellPoint? Share Your Experiences

WellPoint

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.