Wells Fargo Reviews in Austin, TX Area

Pros

Strong brand. Great company values. Good amount of vacation and holidays off. Retirement and health benefits. Lots of diversity in products sold to customers.

Cons

Strong sales culture. Some members violate ethics to meet sales goals. Leadership won't allow you to advance promotions unless they approve first, so you miss great opportunities to advance. Management isn't always qualified to make fair decisions. You're only great if you meet your sales goals and make the management look great... when you're lacking, they don't recognize you at all. Stressful environment, because management only cares about your sales goals and pushes all the time.

Advice to Senior Management

Sometimes ideas come from top-down, but aren't beneficial or practical on an operational level. Be more open-minded to suggestions from those on the operation floor.

Pros

Very flexible with schedules
- good pay
-good work environment

Cons

politics, politics, politics.. It is all about who you know, at least on the retail side

Advice to Senior Management

Help qualified employees look for better opportunities within the company.

Pros

Offers an opportunity to develop a career in almost any area of the financial industry. Wells Fargo builds tomorrows industry leaders. Excellent training program and great benefits make this company one of Americas best places to work.

Cons

Not making sales goals is sure to end your career with Wells.

Pros

The bank holidays and decent hours are a plus. You also get good discounts with other vendors as well as a good supply of PTO time.

Cons

Culture that promotes backstabbing and cheating as well as unethical behavior. If you don't fraternize with management, don't expect to get promoted!

Advice to Senior Management

It's time to shake things up and take a good strong look at how long some of the managers have been there and to see what the tree of people is underneath them. Many people are still in the same positions that they were when they started. It's time for a fresh perspective. The stagecoach is broken and frankly, it's out of style. We have cars now to help Chase what matters.

Pros

Good pay with opportunity for quarterly bonuses
PTO
401k with company matching
Great insurance
Loved my coworkers and my customers! I have made friends for life there. I still have customers begging me to come back.
There are a lot of tools available to help your succeed.
Ability to be promoted. I started as a teller and was promoted to Lead Teller within a few months, then finished off as a personal banker.

Cons

HIGH sales pressure! This is the ultimate reason I left the company. I loved my store manager, but the sales goals went beyond reasonable. Our store just could not make its numbers, which it turn resulted into more demand on us. We had solicit businesses at their own stores, work 6 days a week, have 3 confirmed SALES appointments each day (and get in trouble if they didn't show up), stay late and makes sales calls. I've been in retail for a long time. I understand sales help a company, but when your DM is telling you to kick customers out of your office if you are not making a sale off of them its ridiculous. It got to the point that I just didn't feel morally right anymore.

Turnover was insane. In the 3 1/2 years I was there we went through 2 district mangers, 3 store managers, 6 service managers, and I don't even know how many bankers and tellers.

The benefits to this job are so good, that it was heartbreaking for me to have to leave. I just saw too many good and honest people (customers and employees) worked over by a once great company.

Advice to Senior Management

Wow is a good concept. Customers deserve to be greeted warmly. But it should not be mandatory that they be greeted by the book. It makes employees sound like robots and comes off cold to customers. Also, being written up because a customer gave you a 4 in a survey category instead of a 5, is insane! Expecting tellers to offer a sales product to every customer every time is also cold. I've had customers who just don't want to bank with WF anymore because of the sales pressure. Customers are no longer customers. They are numbers; and that is no way to do business. I was a customer long before I started working for WF. Sadly I can no longer say that I am.

Pros

compensation if you work hard

Cons

some of the management had difficulty with always taking off

Advice to Senior Management

develop employees better.

Pros

co-workers are what makes work fun

Cons

SALES SALES SALES customers are forgotten

Advice to Senior Management

concentrate on current clients

Pros

Great training and support, great benefits and opportunity to advance

Cons

Sales pressure, quotas can be stressful and difficult for some people

Advice to Senior Management

Continue to support team members and the company will continue to prosper

Pros

Great work environment. Everyone was easy going and not very staunch or uptight. Great pay and bonuses if you meet sales

Cons

Constant pressure to meet sales goals. Selling to customers that don't need any more products (credit cards, savings accounts).

Advice to Senior Management

Don't be so focussed on sales goals as much as the customer. Most people just want a safe and confortable place to keep their money. They don't need to be hounded about opening new accounts.

Pros

Wells Fargo's approach to banking is a very conservative one. I would recommend that anyone that wants to start their career in finance should try any banking institution to gain experience.

Cons

From the look of it, the only downside to working in retail is the angry customers. I say no matter where you go, its impossible to get away from them especially in retail.

Advice to Senior Management

The leadership in Wells Fargo is excellent. I know that each store can vary depending on your location, but on average this its superior to other institutions.