Wells Fargo

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Wells Fargo Reviews in California

Updated Jul 21, 2014
All Employees Current Employees Only

3.2 982 reviews

76% Approve of the CEO

Wells Fargo President, CEO, and Director John G. Stumpf

John G. Stumpf

(586 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance is great with telecommuting option available(in 216 reviews)

  • The company provides great benefits like health insurance, employee discounts etc(in 462 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products(in 470 reviews)

  • No work life balance, very stressful work environment derived from upper managerment(in 108 reviews)

982 Employee Reviews Back to all reviews
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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Ok place to work

    Business Specialist (Current Employee) Camarillo, CA

    Prosname looks good on resume
    ok salary, good pto and benefits

    Consmiddle/ local management is always on your backside about sales units
    company is driven by transactional sales, not relationships
    be prepared to get hassled by your manager every hour about where your "solution" production is

    Advice to Senior Managementget rid of daily solution targets!

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Licensed Banker: Wells Fargo Bank

    Licensed Banker (Former Employee) Santa Barbara, CA

    ProsThere is always room for advancement, and if you are outperforming you're current role, they will not hesitate to promotoe you to a more challenging opportunity. Also, benefits and 401k are above-average for what other competitors are offering.

    ConsYou will constantly have somebody looking over your shoulder and micro-managing you. You can meet all of you're sales numbers for the month in one day, but they will still ride you if you don't perform the next day.

    Advice to Senior ManagementProvide more support for employees, rather than just turning up the heat on them.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great place to find a niche and hide

    E-Business Manager (Former Employee) San Francisco, CA

    Pros- No layoffs
    - Decent benefits
    - Reasonable compensation
    - Many locations, so relocating with the company is easy
    - internal transfers are ok

    Cons- very political and hostile environment
    - senior management rules by clique

    Advice to Senior Managementcut the management layer by 50% and get twice as much done.

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Interview Proces

    Personal Banker I (Current Employee) Rancho Cordova, CA

    ProsI actually came to this site and it's been extremely helpful. 1st part is an assessment online which you fill out. 2nd part is phone interview. To push the process along I found the 800 recruitment center number on my own and inquired about an appointment. That seemed to confuse them a bit but the next day they scheduled my phone interview 5 days after. Simple questions like Describe a difficult situation and how you resolved it, How do you handle an irate customer, etc.

    ConsBe aggressive in pursuing them for the job they are very slow at callbacks from what i've heard.

    Advice to Senior ManagementAlso make sure you dress nice for the group interview.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Ridiculous, Unrealistic Sales Goals

    Personal Banker II (Current Employee) San Diego, CA

    ProsGreat Benefits package
    Competitive Pay
    Good Hours (If you work in a traditional branch)
    Most of the team members are cool
    Great for Tellers or someone looking for part time work with job security and benefits

    ConsUnrealistic sales goals
    Micromanagers who breathe down your neck constantly hounding you for sales
    Too much paperwork and written reporting to management is required
    Promises are made to you that you will be promoted if you hit certain (unrealistic) sales numbers then when you hit those numbers you are not promoted.
    They do not take your tenure with the bank or current economic conditions into consideration.
    If you're not blowing the unrealistic numbers out of the water then you dont get promoted, and constantly get threatened to be demoted or laid off.

    Advice to Senior ManagementBe realistic in your sales goals.
    Make team members feel valued
    Keep your promises
    Stop micromanaging and expecting sales numbers that are virtually impossible to achieve

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Every day is a great day at Wells Fargo bank!

    Personal Banker I (Current Employee) Fresno, CA

    ProsDecent pay, benefits are pretty good, pretty cool customers. Good training. Learn a lot about finance and banking in general.

    Consmicromanagement, sales goals are ridiculous, pressure to take advantage of family and friends. The sales goals make it impossible to provide good customer service.

    Advice to Senior ManagementDo not praise those that obtain high sales, they are most likely gaming anyways. Stop micromanaging every little thing we do. Focus more on customer service.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    "Good" place to start your career for college graduates looking to get into the financial services industry

    Phone Banker (Former Employee) Los Angeles, CA

    ProsEasy to take time off when you need it. Encourage 360 degree feedback between management and employees. The recognition program is ok.

    ConsYou are constantly bombarded with phone calls. Management needs to do a better job organizing the overall work structure. Probably think about conducting

    Advice to Senior ManagementThe overall pay compensation needs to be improved especially when compared to that of other financial institutions. it feels like you are being nickled and dimed.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Not all that great

    Personal Banker (Current Employee) San Diego, CA

    ProsIt's easy to get time off and the benefits are great. I'd say the best parts are the competitive pay compared with other companies. It can be a place to move up quick, and it also allows you branch off in other directions within retail banking, ie investments, business banking, mortgages......

    ConsThe micromanaging is terrible. Theres an endless amounts of reports and paperwork to be done for the simplest things. Your required to meet sales goals that are often ridiculous, while getting all your paperwork done and keeping the customer happy. All this without doing anything that will get you fired because the pressure is so high that the ones who make it are the low lifes who ripp off the most people. This type of activity is all but encouraged, yet frowned upon at the same time. If you've been in scrupulous sales before than this is the place for you and you'll move up quickly. Otherwise steer clear. The customers are getting oversold and the employees are getting burned out, but new people are constantly hired to take advantage of their "friends and family".

    Advice to Senior ManagementFigure out a way to allow people to do well without constantly threating them with termination for certain activities, and stop encouraging those activities at the same time.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Start

    CSSR (Current Employee) Milpitas, CA

    ProsIt was a place where I was able to find the type of work I enjoyed and gave me the ability to move in any direction if I wanted to purse a career with the company.

    ConsPolitics is always an issue. Because it is such a big company your word doesnt mean to much to upper management.

    Advice to Senior ManagementTry to think as if you were the one helping the customer. Scripts can make it seem unpersonal. Trust in your employees to say the right thing instead of telling them what to say.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Overall.... Great Benefits... Lots of Stress

    Anonymous Employee (Former Employee) San Bernardino, CA

    ProsWFHM had a very structured system in place for every aspect of the CSR role. The reps are expected to be on their phones for the duration of the workday with the exception of scheduled breaks, lunch, team meetings or coaching sessions. There are sales goals that have to be met as a part of the job requirements. It can become mundane.

    ConsThe sales quotas can be hard to meet when the products offered are not applicable to the borrowers that are targeted for the product.

    Advice to Senior ManagementEliminate the sales goals as a part of the CSR role.

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