Wells Fargo

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Wells Fargo Reviews in Dallas-Fort Worth, TX

Updated August 15, 2014
Updated August 15, 2014
6,314 Reviews

3.2
6,314 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,189 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

134 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Experience Working at Wells Fargo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Dallas, TX
    Current Employee - Sales in Dallas, TX

    Pros

    Great company with good benefits, expectations are clearly defined and rewarded if met.

    Cons

    It is a big company with so many different business lines, you will need to learn to navigate the system.

    Advice to ManagementAdvice

    Continue to keep your employees informed of vision, values and goals.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Licensed Banker

    Former Employee - Licensed Personal Banker  in  Denton, TX
    Former Employee - Licensed Personal Banker in Denton, TX

    Pros

    Great work-life balance, except toward the end of a sales period (ie. month, quarter and year). Learned more than I realized while there; took leaving to see some of these lessons come into the fold. Overall, good starter job.

    Cons

    Overall, there leadership on the retail side was terrible. Most companies have figured out already that just because an individuals sales are good, it does not mean that they will be a good leader for a sales team.

    Advice to ManagementAdvice

    They know what they are doing. Although much of the retail leadership is terrible, Wells Fargo is still killing it from a profitability standpoint.

  3.  

    A very stressful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Dallas, TX
    Former Employee - Operations in Dallas, TX

    Pros

    They offered good benefits until Obamacare passed. We sent from 6 choices to 3 choices for health insurance.

    Cons

    my direct manager was a very micromanager. very hard to grow or be promoted.

    No opinion of CEO
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  5.  

    Good companay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Welcome CAll  in  Irving, TX
    Current Employee - Welcome CAll in Irving, TX

    Pros

    The hours for the Welcome Call dept were awesome, Just got off too late. Wish they would have 10hr shifts that started earlier than 8AM. The 4 days a week, 10 hour days were good. Because we'd get a 3 day weekend.

    Cons

    Working until 9PM, promotions weren't happening they should have been for employees who are proving themselves.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    It was well worth the experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Document Specialist  in  Bedford, TX
    Former Employee - Loan Document Specialist in Bedford, TX

    Pros

    Set schedule, minimal supervision which was great.

    Cons

    There was to much favoritism and it was up to your manager if she liked you or not if you moved up.

    Recommends
    Neutral Outlook
  7.  

    Great Company To Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Left As Phone Banker II  in  Westlake, TX
    Current Employee - Left As Phone Banker II in Westlake, TX

    Pros

    only one bad Supervisor, whom no longer works there. Really was pleased at time I was there many bonuses, and challenges. Hit a base pay, last 5 years no raises

    Cons

    Now heard they took away from employee many referral options, got too strict on points for 1 minute late. Many employees did work hard. After too much time, they too could not get raises. Could not get into higher position, because made them a lot of money in cross sales and not many new the ins and outs of the system like I did. Worked over 10 years for them

    Advice to ManagementAdvice

    Don't all ways side with Supervisor, Much higher ups should listen to people in lower level jobs. I appreciated this company.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Wells Fargo lockbox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Clerk  in  Irving, TX
    Current Employee - Operations Clerk in Irving, TX

    Pros

    Great benefits, such us: health insurance plans, 401K matching contributions, vacation time and some other benefits like Verizon bill monthly discounts, points on your mortgage with WF. 24/7 operation business hours which will allow you to choose the right shift to fit your schedule.

    Cons

    The pay is not that great.

    Advice to ManagementAdvice

    Review the salaries and prorate them at least once a year according to inflation. I was hired twice and was offered the same base pay: in 2007-$10 per hour and in 2012 - $10 per hour. Something is wrong here and needs to be done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great for adding experience to resume... That's it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Analyst II  in  Addison, TX
    Former Employee - Quality Assurance Analyst II in Addison, TX

    Pros

    -Hours are decent
    -No travel
    -Office centrally located within the city

    Cons

    -Leadership is non-existent/incompetent
    -Lack of training
    -Hinders "Out of the Box Thinking"
    -No articulation of departmental goals, mission or expectations
    -Management refuses to encourage the growth of the employee
    -Peer turnover rate is extremely high

    Advice to ManagementAdvice

    Management- Please take the time to listen to your employees; recognize the talents that you hired them for and engage them in meaningful tasks that make them feel valued. This will boost morale and give people a reason to work towards a goal.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great company that promotes from within long as you work hard and are dedicated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Dallas, TX
    Former Employee - Branch Manager in Dallas, TX

    Pros

    Opportunity to advance and grow within the company.

    Cons

    If you are not hungry for success this isn't the company for you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I was quite happy working for Wells Fargo.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Document Specialist  in  Bedford, TX
    Former Employee - Loan Document Specialist in Bedford, TX

    Pros

    My supervisor was very upfront about the work I did and gave praise when praise was due and made corrections when needed. The benefits are good and the pay I rec'd was on the higher end.

    Cons

    I worked in the mortgage end and when things slowed down so did the work which in turn caused lay-offs.

    Advice to ManagementAdvice

    I really don't have any comments to share.

    Recommends
    Neutral Outlook
    No opinion of CEO

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