Wells Fargo Reviews in Dallas-Fort Worth, TX Area

Pros

Easy to grow within the company, and there are great resources available to help you succeed. They also make it easy to work while going to school.

Cons

They promote people even if they are not quite ready to be in a supervisor position. Very hard to get the personal time you want off.

Advice to Senior Management

Watch the service managers closer, not all of the are good at or can handle the position they are in.

Pros

Great company, fair to employees and clients.

Cons

With the recent changes to banking industry, seems like they are so consumed with staying profitable over taking care of employees.

Advice to Senior Management

Most of are proud to work at Wells Fargo...don't make is be ashamed to work for "Sells Fargo."

Pros

- Most managers are sympathetic to your personal life and understand if you need time off.
- Well known company, provides a sense of pride

Cons

- Pay is good, but not excellent. If you are good at selling, you can make much more.
- Dealing with customer and changing policies can be very difficult, but as with any job, you must learn to work around this.

Advice to Senior Management

More praise and recognition of tellers and retail stores would be a great way to boost company moral and make people want to spread the word about Wells Fargo. The retail stores are the first interaction customers have with the bank, and they are also the place where the most people are regularly hired. Turnover rate needs to come down.

Pros

Manager's experience and assistance proved invaluable as I "learned the ropes"

Cons

Certain members within our group were given carte blanche, allowing those members to instill utter and complete fear and anxiety in the other members.

Advice to Senior Management

On-site management (rather than only contact being hundreds of miles away) would greatly assist team members.

Pros

Friendly work environment.
Clear objectives for employees.
Supervisors took input from employees about major decisions.

Cons

The two week long training can be very tedious but is worth it in the end.

Advice to Senior Management

There needs to be less emphasis on getting customers to keep signing up for new "products". In my experience people were more annoyed with the extra debit/credit cards than anything else.

Pros

friendly if you get the right location

Cons

the pay/salary (make sure to negotiate!)

Advice to Senior Management

-----take into consideration the actual experience, degree, licenses & certifications and apply a fair salary, you may actually get an increase in production and happier employees

Pros

Flexible in work/life balance, management works well with other team members and collection competition for prizes helps push production.

Cons

Can be frustrating at times day seems to drag during shifts and customers can become rude and at times offensive if unhappy about their accounts.

Advice to Senior Management

Management was great they really work to help team members progress in job skills by offering side by side assistance and try to make work rewarding experience.

Pros

Wonderful place to work before merger
great benefits

Cons

Upper management
Poor quality of services

Advice to Senior Management

Listen to your employees

Pros

Great vacation amd 401k plans. Pay is low compared to other banks, nut they are flexible for college students.

Cons

Not much room to grow. Even if you deserve a promotion, the position will likely have many other employees in line for one manager position. The theme of Wells Fargo when I started was "Help the customer succeed financially". Now its sell products and make profit for the company and try to get customers to sign up to allow $35 fees. They need to get back to what made them number 1. They are wearing even the senior bankers, and will likely gain a horrible reputation from employees within the next 5 years. They push and push and push sales, and increase goals every quarter.

Advice to Senior Management

If you have an employee who has been the top in sales for 3 years in a row, and they graduate and chase after a manager position, don't give it to less deserving employees.

Pros

Meet new people. Solid company. Still take care of the little man when all the other banks are pushing them away

Cons

Sales goals are fairly difficult depending on store. Management wants you to rush people out the door if it's not a sale. treat them like cattle

Advice to Senior Management

give the banker the opportunity to "truly" get to know the customer. We are here for BOTH the good and the bad. The sales and the service. Wow is the only focus on service and not a very good structural method anyway. There is a report for everything. How about a report for keeping your customer the longest. What if we got an incentive for every year a customer that we opened up an account for stayed with the bank. How about free checks for customers that have been with us for over 10 years? How about a senior account? And we need a decent interest rate to keep our high value clients. .35% for a high yield savings will not do it.