Wells Fargo Reviews in Dallas-Fort Worth, TX

Updated September 11, 2014
Updated September 11, 2014
6,471 Reviews
3.2
6,471 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,239 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

137 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Commercial Banking Relationship Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager  in  Dallas, TX
    Current Employee - Relationship Manager in Dallas, TX

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Pay, Flexibility, training, resources, platform

    Cons

    Credit process is tiring, very difficult to get a deal approved when you find one

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Interesting the second time around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President  in  Addison, TX
    Current Employee - Assistant Vice President in Addison, TX

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Good hard working people who pride themselves on doing a good job and they deserve better.

    Cons

    Lack of leadership (RAMP-Management) within the division or direction. It's like the decision makers have little to no clue about the mission or how to treat team members

    Advice to ManagementAdvice

    Don't take yourselves so seriously you really don't have a clue about the real world or how to manage.

    Doesn't Recommend
    Negative Outlook
  3.  

    Phone Banker Bilingual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Phone Banker  in  Westlake, TX
    Former Employee - Bilingual Phone Banker in Westlake, TX

    I worked at Wells Fargo full-time for more than a year

    Pros

    Team members(fun to work with)
    Benefits

    Cons

    -Too much pressure on Sales
    -Focus more on numbers
    -Everybody is recognized more for their shortcomings instead of strengths
    -Everybody is a NUMBER, if you don't sell, you are a bad employee in their eyes
    -They focus more on sales rather than customer service

    Advice to ManagementAdvice

    -Focus more on customer service and not so much sales

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Best technology, never got my disability benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Fort Worth, TX
    Former Employee - Teller in Fort Worth, TX

    I worked at Wells Fargo full-time for less than a year

    Pros

    The technology is no doubt a cut above the rest. I have worked at another bank since leaving Wells, and they were so far behind the times. I really missed how fast the computer programs were and I LOVED the Panini (MICR reader).

    Cons

    Some employees in the HR department, and ALL of the managers/district managers I worked for were SO unethical.

    I had extreme medical complications due a muscle disease I have, so on doctor's orders I went on disability leave. I was on leave for 9 months - and NEVER GOT DISABILITY BENEFITS! I literally was bed ridden, and Wells Fargo (who's disability benefits are paid through Liberty Mutual) said I was not disabled! Even my own doctor appealed their denials TWICE, and they still did not pay me one cent of what I should have been paid. That finally led to my departure from the company.

    Advice to ManagementAdvice

    Pay attention to your tellers. We may be the bottom of the totem pole - but we are the first (and sometimes only!) person the customer will interact with on their visit into the branch.

    When you promise and employee disability benefits, please actually deliver on that promise. Being on disability is tough. Not being paid for close to a year when I have two kids and bills to pay does not make me a happy camper.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Bad the management was lazy and only 5-100 customers liked wellsfargo so you always got treated bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Mansfield, TX
    Former Employee - Teller in Mansfield, TX

    I worked at Wells Fargo part-time for more than a year

    Pros

    The money was okay I was hired as part time but I worked 45 hours plus

    Cons

    Solutions pretty much forcing a customer to do something they didn't wanna do and it wouldn't help them out

    Advice to ManagementAdvice

    Stop treating your tellers like trash when they work hard for you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Fair pay, little room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I  in  Westlake, TX
    Current Employee - Personal Banker I in Westlake, TX

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Relaxed atmosphere and friendly managers

    Cons

    Call Center environment. Little room to advance

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Experience Working at Wells Fargo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Dallas, TX
    Current Employee - Sales in Dallas, TX

    I have been working at Wells Fargo full-time for more than 10 years

    Pros

    Great company with good benefits, expectations are clearly defined and rewarded if met.

    Cons

    It is a big company with so many different business lines, you will need to learn to navigate the system.

    Advice to ManagementAdvice

    Continue to keep your employees informed of vision, values and goals.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Licensed Banker

    Former Employee - Licensed Personal Banker  in  Denton, TX
    Former Employee - Licensed Personal Banker in Denton, TX

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Great work-life balance, except toward the end of a sales period (ie. month, quarter and year). Learned more than I realized while there; took leaving to see some of these lessons come into the fold. Overall, good starter job.

    Cons

    Overall, there leadership on the retail side was terrible. Most companies have figured out already that just because an individuals sales are good, it does not mean that they will be a good leader for a sales team.

    Advice to ManagementAdvice

    They know what they are doing. Although much of the retail leadership is terrible, Wells Fargo is still killing it from a profitability standpoint.

  10.  

    A very stressful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Dallas, TX
    Former Employee - Operations in Dallas, TX

    I worked at Wells Fargo full-time for more than a year

    Pros

    They offered good benefits until Obamacare passed. We sent from 6 choices to 3 choices for health insurance.

    Cons

    my direct manager was a very micromanager. very hard to grow or be promoted.

    No opinion of CEO
  11.  

    Good companay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Welcome CAll  in  Irving, TX
    Current Employee - Welcome CAll in Irving, TX

    I have been working at Wells Fargo full-time for less than a year

    Pros

    The hours for the Welcome Call dept were awesome, Just got off too late. Wish they would have 10hr shifts that started earlier than 8AM. The 4 days a week, 10 hour days were good. Because we'd get a 3 day weekend.

    Cons

    Working until 9PM, promotions weren't happening they should have been for employees who are proving themselves.

    Recommends
    Neutral Outlook
    Approves of CEO

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