Wells Fargo Reviews in Los Angeles, CA Area

Pros

This company will give you everything that you want if you are good. This is not a job for the weak at heart. You have to be able to do whats best for both customer and company. Sometimes Management will guide you to focus on driving measurable business to meet their goals. Do them a favor and meet those goals and you will be loved! If you are driven, ethical and have strong relationship management skills, then the possibilities are endless. The name is great so when people come see you, it's for a reason.

Cons

Managers of different stores are all somewhat different. Some focus on measurable statistics that are instant i.e. solutions. If your not getting them, then you are coached. Sometimes managers will turn the other way while business takes place. Brokerage is scattered with other wirehouses/RIA's having a competitive advantage.

Advice to Senior Management

Pay us like our peers. Give us some competitive advantages when it comes to brokerage.

Pros

great paid time off plan as well as attendance policy.

Cons

depending on the manager you have your experience can be great or a nightmare. management only cares about how many referrals you can make to customers for additional products or services. this system does not work. they expect for you to maintain a 25% referral rate and a 50% warm transfer rate, which is when you transfer a call to a personal banker. these goals are unrealistic for today's economy and especially since half of the calls are from customers who are overdrawn or their card is being declined.

Advice to Senior Management

motivate! you are asking us to do a job that is almost impossible unless you are doing something unethical. most of the management has been with the company 15+ years. adapt or retire.

Pros

Benefits (health, dental, 401K) are excellent.

Cons

Unrealistic daily goals, incompetent managers, un ethical practices by bankers, managers and district managers. They promise promotions and growth but never follow thru. I waited a year and a half, met my quartely goals and more and was promised a promotion,.......never happened.

Advice to Senior Management

Retention is key, high turn over cost more.

Pros

Salary, medical benefits, retirement benefits. That's it.

Cons

The constant politics game, and encouragement to do what's wrong for the customer.

Advice to Senior Management

Come back to earth.

Pros

great health/medical benefit, great 401K matching

Cons

too much sales that are not beneficial to customer

Pros

If you are part-time PTO
as long as you dont lose money and meet sales goals job security
bonuses
if you have top sales and they like you, a promotion.

Cons

Scripting
Incompetent managers
Insane sales goals
No matter what you do, it's never enough to please them.
Working pretty much every saturday, while most of management has it off.

Advice to Senior Management

Treat others the way you would like to be treated.

Pros

good promotion , very fast if you have a good manager, and it has 4 weeks of vocation when you are hired

Cons

there are a lot of pressures on sales and goals daily, constant pushing you to sell more checking accounts to customers

Advice to Senior Management

not too much pressure on selling additonal checking, saving accounts to customers instead of just focusing on customer services experience

Pros

Great customers, they love the bank, and its been around for such a long time that most of them are old and they love just to converse.

Cons

If you work in an environment where the staff is short or is lacking a core management professional, beware to be stretched to your maximum, be yelled at even if you are being stressed upon, your balancing is NUMBER ONE, make sure to balance, it doesn't matter, if there are people on your computer looking for sales, or trying to WOW A CUSTOMER, yOU NEED TO ALWAYS ALWAYS BALANCE.

Advice to Senior Management

You want people to work for wells fargo, so make sure the employees are satisfied before solving any other issues, because no matter how much you try to fix a conflict, if the messengers, ie the employees are not happy, the same conflicts will appear.

Pros

Management is supportive and keeps an eye on potential advancement opportunities for you when you're ready.
Great benefits, even for part time, including tuition reimbursement, 401k matching (up to 6% of your paycheck at this time), and PTO (2 weeks worth at part time. Amazing!).
Great company culture. Everyone at my branch(es, I've worked at a few) have been upbeat and friendly. Wells seems to hire tellers in/just out of college; my age group.
Food/prizes relatively often for hitting sales goals, etc. Sometimes from upper management, or sometimes from employees. A nice perk :)
I consider it a plus that Wells is the best dressed bank. Makes you (and the customers) feel like you're working an important job (which you certainly are!). It's not unsual to get a comment such as "That's how a teller SHOULD look!".

Cons

I've been keeping my ears open and it sounds like we're among the lowest paid tellers out there. Of course it varies, but we start at $10 at wells, and most other banks seem to be $12-18 base pay with similar bonus/benefits scheme.

Advice to Senior Management

I know this is branch specific but at the few I've been at, schedules are typically only created a 1/2-1 week in advanced. A little more notice would really help the work/life balance be less of a hassle. (Though you guys are always willing to work with us for days off!)

Pros

Good Pay, once your at this level, it can be pretty relaxed.

Cons

Very Demanding Investment goals, but most dont hit them anyway

Advice to Senior Management

Make sure you are experienced b4 taking the job