Wells Fargo Reviews in Minnesota

Updated August 24, 2014
Updated August 24, 2014
6,355 Reviews

3.2
6,355 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,209 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

305 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Providing outstanding customer service 100% of the time and turning service into sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSSR  in  Minneapolis, MN
    Current Employee - CSSR in Minneapolis, MN

    I have been working at Wells Fargo full-time for more than a year

    Pros

    I love that there is so much room for growth, Wells Fargo have over 80 lines of business so you can always find something of interest. Recognition is very important to Wells Fargo and you are consistently reminded of the great work you are doing. Competitive pay compared to other financial institutions.

    Cons

    Sales goals are very hard to reach and the pressure to get sales is very strong. The customer service that we provide is always improving and the stress of providing that excellent service can be damaging to how you feel about the work place. Almost always have to use a scripted sales pitch, sounding robotic.

    Advice to ManagementAdvice

    It's a very busy environment so make sure you are devoting the time to your employees that they deserve for coaching and developing discussions.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I (SAFE)  in  Minneapolis, MN
    Current Employee - Personal Banker I (SAFE) in Minneapolis, MN

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Very stable company. Plenty of opportunity to move on to other jobs.

    Cons

    Banking, in its very nature, can become repetitive and boring.

    Advice to ManagementAdvice

    Increase bonus payout amounts. Wells Fargo is extremely successful, and the stock is skyrocketing. Time to pay up !

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great overall company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II  in  Bloomington, MN
    Current Employee - Personal Banker II in Bloomington, MN

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Excellent benefits, great coaching, managers that WANT to see you succeed.
    Pay is respectable once you get promoted 3 - 4 times.
    Excellent Training - top notch!

    Cons

    Wells Fargo always seems to hire the wrong people that are not cut out for the job. High Employee turnover.
    A lot of drama and political issues you must overcome to grow within the company.
    Average age over entry level positions ranges between 19-25. Immaturity follows suit.
    Very big on micro-managing.

    Advice to ManagementAdvice

    Cut back and the requirement for micro-managing. Keep up the good work on training and focusing on the importance of it.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Not what I had in mind for a job at a bank...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Cambridge, MN
    Former Employee - Teller in Cambridge, MN

    I worked at Wells Fargo part-time for less than a year

    Pros

    The hiring process was not intimidating or grueling. Good sales incentives, great training, my store was very helpful and positive even when mistakes were made.

    Cons

    Very sales driven! There were lots of older people and they would get upset if you would try and market products to them but yet we needed to. Then on top of it they would send surveys to customers and if those customers were irritated with you for trying to sell to them they would give a bad review of you.

    Advice to ManagementAdvice

    Management was very helpful and pleasant, my advice would be to corporate management to change some policies on sales and the way you use them to drive bonuses and salaries.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Fantastic experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Minneapolis, MN
    Former Employee - Senior Project Manager in Minneapolis, MN

    I worked at Wells Fargo as a contractor for more than 3 years

    Pros

    Great manager - freedom to do my job - able to grow my skills as a Project Manager. There was a lot of change going on at the time, so I embraced it and went with the flow - fantastic experience!

    Cons

    None for me - I had a great manager who respected me and allowed me to do my job.

    Advice to ManagementAdvice

    Could do a better job at holding people accountable for their work....it was hard for me to see people fail because their managers would/could not manage them...

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I  in  Albertville, MN
    Current Employee - Personal Banker I in Albertville, MN

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Good company with many great benefits

    Cons

    easy to get lost as just another employee

    Advice to ManagementAdvice

    management spends way too much time in meetings and not being accessible

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Stressful Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I  in  Minneapolis, MN
    Former Employee - Personal Banker I in Minneapolis, MN

    I worked at Wells Fargo full-time for less than a year

    Pros

    Decent bonuses, fun colleagues, educational

    Cons

    Bullying sales team. Pushiness to make sales quota, encouraged to lie to customers.

    Advice to ManagementAdvice

    Hire proper managers who will lead your associates in a positive way.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Underwriter

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Loan Underwriter III  in  Minneapolis, MN
    Current Employee - Consumer Loan Underwriter III in Minneapolis, MN

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    Lots of work never ending

    Cons

    they shuffle you around like a pawn

    Advice to ManagementAdvice

    Management is useless, they shouldn't be micro managers or bitter

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk  in  Eagan, MN
    Current Employee - Clerk in Eagan, MN

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    The worst place to work

    Cons

    Abusive management a lot of discrimination specially in CFPB department

    Advice to ManagementAdvice

    CFPB department management has to change otherwise they are destroying wells forgo name

    Negative Outlook
    Disapproves of CEO
  11.  

    Don't believe the 4 and 5 star reviews for the mortgage company ..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Mortgage Consultant  in  Minneapolis, MN
    Former Employee - Home Mortgage Consultant in Minneapolis, MN

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Commission can be good if you are a top performer. Medical and dental benefits are good. Training is ongoing and good quality.

    Cons

    Company overloads you with work and rarely allows overtime. Weak managers use "micro-management" tactics and threats of repercussions to motivate staff. Commission plan is downsized repeatedly destroying employee morale and increasing turnover. Corporate HR rarely allows lateral moves or concept to promote from within.

    Advice to ManagementAdvice

    Start caring about your customers and staff your production area to achieve favorable results. Begin to recognize your employees as your greatest asset with better incentive, overtime pay and advancement opportunities. Revamp autocratic management style.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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