Wells Fargo Reviews

Updated June 15, 2015
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2.6
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Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
14 Ratings

Pros
  • They sometimes care about work/life balance (in 283 reviews)

  • good benefits a great company to move up (in 488 reviews)

Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • Management does not have much of a work life balance (in 138 reviews)

More Pros and Cons

19 Employee Reviews

Sort: Popular Rating Date
  1. Great experience, people were fun, sales goals were steep, would do again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Lincoln, NE
    Current Intern - Intern in Lincoln, NE

    I have been working at Wells Fargo as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I liked the ability to work independently and with other team members. The project laid out was fairly comprehensive but it was a pleasing challenge.

    Cons

    Bank retailers at sales oriented establishments need to stay true to the vision and values and look out for the customer, not the sale.

    Advice to Management

    Get rid of such high sales goals. It will corrupt the retail side of Wells Fargo.


  2. Store Manager III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager III in Omaha, NE
    Former Employee - Store Manager III in Omaha, NE

    I worked at Wells Fargo (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay and benefits are good.

    Cons

    Terrible sales environment and upper management don't stand by anything that they say.


  3. Hells Fargo

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Omaha, NE
    Former Employee - Personal Banker I in Omaha, NE

    I worked at Wells Fargo full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good stepping stone for college student - looks good on resume

    Cons

    Gaming, unethical sales, poor management

    Advice to Management

    Stop encouraging managers to game.


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  5. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Omaha, NE
    Former Employee - Personal Banker I in Omaha, NE

    I worked at Wells Fargo

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Network
    foot in the door of sales
    great training program

    Cons

    micro manager
    high sales goalsno job security


  6. Great Company, Opportunities for Advancement, Competitive Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Lincoln, NE
    Former Employee - Teller in Lincoln, NE

    I worked at Wells Fargo part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great starting pay
    Managers are very flexible with work schedules
    The benefits are outstanding
    Bonuses are not too hard to obtain
    You can advance very quickly, I just had to leave to go back to school!
    The training is paid and trains you very well

    Cons

    There is a large bureaucracy at Wells Fargo, all sorts of reports and silly things for you to sign
    Parts of your conversations with customers are scripted, down to the phrases you say.
    Goals are large so they are pushy about you at least making sales pitches, but its easy

    Advice to Management

    Please cut down on the silly stuff managers have to do to keep the tellers and bankers accountable. Everyone is doing their job and the managers are going crazy with their reports. No one can do their work everyone is signing for each other.


  7. Great company (if you can handle high sales pressure)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Omaha, NE
    Current Employee - Personal Banker I in Omaha, NE

    I have been working at Wells Fargo full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company provides great benefits (i.e. health insurance, employee discounts etc). There are multiple job opportunities which allows ample opportunity to advance within the company.

    Cons

    The bank side places high sales pressure on their employees resulting in high stress and unethical employees. At times, it can feel like you are "just a number" to the company.

    Advice to Management

    Actually listen to your employees, don't scare them in to silence


  8. Did not enjoy working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Lincoln, NE
    Current Employee - Personal Banker I in Lincoln, NE

    I have been working at Wells Fargo full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay, great benefits, plenty of paid time off

    Cons

    Ridiculous sales goals, customer survey expectations are outrageous

    Advice to Management

    Give employees a voice, get rid of insane sales goals and atrocious customer satisfaction expectations


  9. Ring em' dry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Lincoln, NE
    Former Employee - Customer Service and Sales Representative in Lincoln, NE

    I worked at Wells Fargo full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Many opportunities await you at Wells Fargo if you are hired and are able to put up with their corporate policies and culture. Training is phenomenal. I will keep the skills I've learned here with me for the rest of my life. The products and services are unmatched.

    Cons

    The company I learned about in training isn't the same company I worked for. There's more to banking than checking accounts and "solutions," but that's really all that matters at the end of the day. You can do what's right for the customer, but if that doesn't result in numbers, then we have a problem. 3 checking accounts and 15 solutions (or sales) one day doesn't matter when you only get 4 solutions the next. Expect lots of scripting here, ridiculous stipulations to work around to keep accounts free for customers, and lots of stress.

    Advice to Management

    You only value your employees when they produce. Numbers may matter, but they aren't everything. Loosen up a bit, and you will have fewer customers with accounts and services that were either pushed onto them or they didn't sign up for. Turnover would be much lower, and fewer employees across all levels of the company wouldn't get fired for cheating on numbers.


  10. Store manager review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Omaha, NE
    Current Employee - Store Manager in Omaha, NE

    I have been working at Wells Fargo full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You do something new every day

    Cons

    Have to be quick to the draw with corrective action

    Advice to Management

    Let managers run their stores how they see fit.


  11. Great experience. Flexible schedules. You have to sell like crazy though.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Hastings, NE
    Current Employee - Teller in Hastings, NE

    I have been working at Wells Fargo full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexibility with schedules. Great managers. Good pay.

    Cons

    Selling of products is insane.

    Advice to Management

    Take it easy on sales.



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