Wells Fargo Reviews

Updated April 22, 2015
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3.0
86 Reviews
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
43 Ratings

86 Employee Reviews

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  1. Great Bank, Varies Branch by Branch. My Branch was epic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Teller in Portland, OR
    Current Employee - Part Time Teller in Portland, OR

    I have been working at Wells Fargo part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I learned so much, It is a great job for a young college student like me. My management was awesome to work with my schedule and helped me with sales so much. It really is what you make of it as it is a sales position.

    Cons

    Sales were tough, but that really is my issue. Some employees I didn't like and sometimes not to nice, but it happens everywhere.

    Advice to Management

    Don't make such aggressive sales goals, It is a bit stressful.

  2. It seemed like a good company for a larger area than the one I worked in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Teller in Silverton, OR
    Former Employee - Part Time Teller in Silverton, OR

    I worked at Wells Fargo

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked around my student schedule. Wonderful supervisor who supported and taught me well.

    Cons

    Terrible conflict resolution. Difficult sales goals for a rural area.

    Advice to Management

    Take a firmer hand with harassment issues.

  3. It was OK. The job I had was fun. Management is a little disconnected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phone Banker I in Beaverton, OR
    Current Employee - Phone Banker I in Beaverton, OR

    I have been working at Wells Fargo full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay, work environment, people, bonus, benefits

    Cons

    Nothing bad to really say, just the usual big-bank problems here and there.

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  5. Great company overall. Good work life balance if in the right team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Consultant II in Portland, OR
    Current Employee - Implementation Consultant II in Portland, OR

    I have been working at Wells Fargo

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Long term career opportunity, lots of positions always available.

    Cons

    Get all the money you can upfront as managers are held to a tight budget for raises and rarely give more than a meeting expectations review, so your annual review with a merit increase are minimal to say the least. More you get upfront the better you are in the long run, as the raises are always well below cost of living.

    Advice to Management

    Share the profits a bit more than you currently do. To be told we are the reason for record profits, but due to a tough economy we only get a 1% profit share is a slap in the face all in the same breath as a good thing like profit sharing.

  6. Helpful (1)

    Colletor 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector III in Beaverton, OR
    Current Employee - Collector III in Beaverton, OR

    I have been working at Wells Fargo full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great 401k plan (6%). several weeks of vacation pay. Monthly bonus structure. Tuition reimbursement. Employee Discounts on several things (phone bill, hotels, rental cars & much more)

    Cons

    Most supervisors are not qualified for the position. Seems to be a "High School" atmosphere. Coworkers thrive on the drama..management doesn't put a stop to the negativity or drama..
    Calls are monitored or recorded and QM will fail you for minimal things (example - if u don't verify the customers mailing address twice on the call - really? How annoying for the customer & rep) two fail calls = NO bonus!.. NO communication or consistency between supervisors / management. Very high turnover rates in most departments.

    Advice to Management

    High expectations shouldn't just be the team members but also for your supervisors. "Lead by example"
    Employees do better when they are treated better. Positive feedback goes a long way.

  7. Teller-hated every single day I worked there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Portland, OR
    Former Employee - Teller in Portland, OR

    I worked at Wells Fargo (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co workers are pretty fun

    Cons

    Too many to list here

    Advice to Management

    Too much to list here

  8. The managers don't have a clue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HPS in Portland, OR
    Current Employee - HPS in Portland, OR

    I have been working at Wells Fargo full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The managers and employees are grossly under trained in the loss mitigation department. We are expected to underwrite files while covering an inbound phone line, with mis-routed calls galore. Then are reprimanded when our work isn't done, yet the phone rings all day long non stop

    Cons

    Yes above is the pros of the job, as that is the reason for job security. The cons are non competitive pay or bonus for the position, people I come to care about get fired for made up compliance violations, and smart people are held down as the incompetent managers have a blood thirst to hold the little power they have

    Advice to Management

    Treat the hard working employees with respect and actually say thank you once in a while, remember we are human beings to

  9. Helpful (1)

    Terminally Ill Parent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Card Services in Beaverton, OR
    Current Employee - Card Services in Beaverton, OR

    I have been working at Wells Fargo full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None none none none none

    Cons

    A co-worker was told that he has been approved for 2 weeks to go over seas and see his father who has cancer, possibly terminal, by management. If he is gone any longer he will be terminated with no ability to be rehired.

    Advice to Management

    Local leadership needs to either be retrained entirely or terminated. An independent evaluator needs to come in and review all of the leadership team and trim the waste.

  10. Helpful (1)

    It was fun at the beginning, but lost respect for them by the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Equity Phone Banker in Beaverton, OR
    Former Employee - Home Equity Phone Banker in Beaverton, OR

    I worked at Wells Fargo full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    They pay decent for a call center job.

    Cons

    They are all about the sales and handle time. Way too hard to meet their goals.

    Advice to Management

    Stop acting like you have done better at the job when its only gotten tougher with the years.

  11. Good company for career advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Bank Private Banker in Portland, OR
    Current Employee - Regional Bank Private Banker in Portland, OR

    I have been working at Wells Fargo full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent benefits, nice 401k match, although every year benefits are decreasing along with the rest of the industry. Good salary and plenty of career paths to choose from. Supports all kinds of diversity, very safe environment. Career training is usually pretty easy to get.

    Cons

    Some deparents are very closed and run by old school bankers. Cronyism is rampant in some areas and as you move up, like most places it becomes about who you know, not always what you do.

    Advice to Management

    Salarie and benefits are a bit below average, training has become virtual mostly which is cheap but not condusive to most learning styles resulting in employees who are not equipped to do their jobs.

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