Wells Fargo Reviews in Phoenix, AZ Area

Pros

Collegial relationships with co-workers
Impressive upper management
Casual dress work environment
Personal attention in reference to achievements & meeting goals

Cons

Micromanagement
Pressure to sell products, whether customers need them or not
Inadequate tech support & resources
Pretense of "professionalism"
Low salaries
Unrealistic goals

Advice to Senior Management

Recognize that customer service sometimes means not pushing products on people who don't want/need/understand them.
Require at least a nodding acquaintance with proper English grammar & syntax. People who cannot speak a single sentence without adding "like" are not appropriate representatives of a solid financial institution.

Pros

large company, stability, decent flexibility around hours, decent benefits.

Cons

management is consistently poor and reorganized frequently. employees are not treated equally.

Advice to Senior Management

stop worrying about creating cheer leaders for managers and address issues with individuals rather than groupthink. also, issues escalated to HR always fall in favor of the manager, so it doesn't do any good to try to resolve with them.

Pros

Enormous company offers endless routes of growth, good benefits, including tuition reimbursement, very supportive of continued education, fun group activities in local markets.

Cons

Retail banking can seem unethical at times when sales are desperately needed. Senior management seems to pick favorites, and hold grudges.

Advice to Senior Management

Lead by example when searching for a quick sales, don't resort to unethical practices and then be surprised when your employees follow your lead.

Pros

Strong, large company with many departments and job openings. Spend alot of time training employees and pay is ok. Some managers are supportive

Cons

Full time emoployees don't respect contractors. They treat them as second class employees. And watch out if you do a better job. Can be alot of inter departmental fighting and non support

Advice to Senior Management

Higher the best and get rid of the rest. If a contractor does a better job then higher full time and get rid of the non productive Full time employee

Pros

Benefits, promotional cash bonus, and they start out at 4 weeks vacation

Cons

Short staffed and overworked in the retail side. Long hours and no breaks

Advice to Senior Management

reward efficiency and customer service

Pros

The people are great, incentive compinsation is pretty good, if you can meet it. Your opportunity to move up in the complany is great, if your number are there.

Cons

Sales goals are super strict, your always selling selling selling, i hope that doesn't get old for you, or you won't last. Senior management does not understand with this economy the goals cannot continue to increase, or everyone is going to fail at some point. Be prepared to work long hours and stay late some nights if your sales are not met for the day, week, month etc. It is a very very very stressful work environment once you hit personal banker and beyond.

Advice to Senior Management

Take a better look at the economy, and the areas your stores are in, you need to understand the stress you cause all of your retail employees. Its makes the company look bad to employees, and the bank overall look bad to customers when they are always hounded with sales.

Pros

If you hit your numbers you can do anything

if you dont they help you to hit your numbers

very supportive

Cons

a year minimum in current position

Advice to Senior Management

keep doing what you are doing

Pros

Lots of activity and diversity in assignments

Cons

LIttle growth opportunities. Preference for younger, cheaper staff. Experience matters little.

Advice to Senior Management

Appreciate experience and promote professional growth.

Pros

Wonderul team. Fast-paced environment but everyone is extremely efficient to meet goals. Very helpful and friendly people in the organisation. They'll never make you feel like an outsider or contractor.

Cons

Pay is great too.. the only problem is that if you are a contractor, your opportunities to become permanant are meager for the next few years at least and definately after completing 18 months of service only.

Advice to Senior Management

Gauge performance and allow growth.. dont wait for 18 months.. Management has very strict requirements for not hiring permanant employees

Pros

benefits and great for college students.

Cons

managers are incompetent and only want to beat other branches and do not care about the long term commitments.

Advice to Senior Management

Care for your employees and clients