Wells Fargo Reviews in Phoenix, AZ Area
Updated Feb 6, 2012 – Reviews are posted anonymously by employees. Ratings are reflective of location and job title.
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Local Company Rating Based on 62 ratings Employees say it's "OK" |
Local
CEO Rating
Based on 40 ratings
President, CEO, and Director |
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Pros
Good focus on customer satisfaction and employee recognition. Superior benefits and compensation. Very open approach to sharing information, listening to ideas, communicating strategic plans, etc. with all levels of staff. Wells Fargo is a very ethically-run bank, with strong emphasis on doing business the right way for the right reason. Great at giving back to the community and enabling employees to get involved.
Cons
It's difficult to get promotions in the project management department; there tend to be very few opportunities for moving up.
Advice to Senior Management
All in all, the management team from the top down does a superior job. I am impressed with the positive "can do" approach they have, even under the most challenging of circumstances.
Pros
Experience and knowledge learned is valuable. Vacation time after one month of employment is the best.
Cons
Senior management is not in touch with reality of day to day operation. Sales pressure is too much and causing me to leave a 10 year career with the company.
Advice to Senior Management
Be in our stores more. Be personable. Stop asking us to do 24 hours of work in a 10 hour day.
Pros
large company that appears to have a stable foundation. good brand name, strong volunteer/corporate giving presence. good staff on the floor supporting the goals of the company.
Cons
Managers seem to ruin the environment. somehow the leadership continues to get in the way of the success of the company. constant rah rah in what a great company we are but no really employee support, no giving back to the employees, benefits get worse each year, no raises and constant reorganization.
Advice to Senior Management
take a good look at the leadership and middle management you have in the company. managers should be better than just cheerleaders - they should be mentors and coaches helping people get to the next step in their career not just the next file on the desk.
also, people should not be held back just becuase they are performers and told they will be missed too much by the team. they should be rewarded and encouraged to move on to better things and maybe they can help train others how to succeed the same way if put in a leadership role rather than passed over again and again.
Pros
The people I have worked with over the years are knowledgeable and strive to reach the goals of the organization. It's been a pleasure to learn and grow alongside some of the best and the brightest.
Cons
Management decision making and regulatory pressure is pushing productivity to levels that are burning out many employees and leaving all fearing for their jobs. I've seen many layoffs and watched excellent talent leave for external opportunities.
Advice to Senior Management
We have successfully merged with Wachovia but are being handed pink slips after giving our all, and then some, to the companies success. We need a more positive atmosphere and less fear of job loss to stay engaged, excited, and focused on the organizations goals. Enough reorganizations already, let's get back to business.
Pros
Looks good on resume. Help customers and make relationships with customers/coworkers.
Cons
Experience into how ridiculous retail banking is regarding to what is best for customer. Solution goals un-realistic and not in best interest of customers.
Advice to Senior Management
Focus on relationship banking and not retail sales numbers, you will push more away then you will retain.
Pros
Company has been able to keep afloat which in turn keeps us all here employed.
Cons
Pay for performance is horrible. Base salary for performing multiple jobs does not match what we should be getting paid.
Advice to Senior Management
None because they always claim to hear our voices, but no changes are made that benefit us the employee.
Pros
benefits at the company is good. you get time to learn and the work culture is good too......an option of workng remotelt is also provided
Cons
xtra work time taked extra efforts.
with family and all sometimes difficult to work as load is tooo much
Advice to Senior Management
NA
Pros
Benefits and pay, that is all.
Cons
Being a banker at Wells Fargo is like being a used car salesman. They want to shove products down customers throats that they don't need, and there is no respect for the employees. They act like you are lucky to work for THEM, and are completely disposable to them.
Advice to Senior Management
Start treating your cusomers with more care, instead of 5 packing them with stuff they don't need and fire your gaming bankers, it is unbelievable that the gamers are the ones getting promotion after promotion.
Pros
The company treated it's employees well. They gave generous benefits, vacation time with extra hours off to work as a volunteer.
Cons
I felt over worked and there was not a good time / life balance promoted by management. Repeated questions about promotion possibility went un-answered for over 3 years.
Pros
Love the benefits! and the friendships I've cultivated outside of my department is all I have to say.
Cons
Poor management without degrees who only got to where they are at by staying for 10 + years in the same position and only know how to do daily work, without any clear leadership and management abilities.
The laziest rudest people get promoted based on seniority.
Advice to Senior Management
Promote Competent employees that are committed workers instead of basing on your affinity to a specific gender and seniority especially when they are pieces of crap employees that are rude to your paying customers! Don't shun employees with degrees that actually understands the business process in place and have decent business sense. We are not after your job! A Great manager is one that leads by example and practices what he/she preaches!
DONT show favoritism! IT shows and you will lose more competent employees this way while keeping the crappy ones in place because well... they are considered lifers with no real personal growth and development (the ones that do have personal growth and development sure as know to get out as soon as another door opens) which will drive down productivity and WF's bottom line!
ADVICE TO CORPORATE EXECS! choose managers based on skill sets and not senority with lack of clear leadership abilities, just because they do the job for 10+ years (anyone can paper push) doesn't mean they are cut to manage others. Managers have ability to problem solve, takes initiative, communicate with their employees effectively and FAIRLY and works just as hard as the rest of the team! Equal treatment is also VERY important to retain positive moral!



