Wells Fargo Reviews

Updated July 2, 2015
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3.2
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
4,186 Ratings

Pros
  • They sometimes care about work/life balance (in 283 reviews)

  • good benefits a great company to move up (in 488 reviews)

Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • Management does not have much of a work life balance (in 138 reviews)

More Pros and Cons

8,631 Employee Reviews

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  1. Helpful (119)

    Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wells Fargo (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.


  2. Helpful (27)

    Fantastic Company but Sales Culture is Bad for Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Banker II in Columbia, SC
    Former Employee - Phone Banker II in Columbia, SC

    I worked at Wells Fargo full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - MANY opportunities for growth.
    - They promote a lot from within.
    - Benefits are pretty great.
    -Company is very diverse.
    - Pay isn't fantastic but it is competitive.
    - Many locations for chances to transfer.
    - You can also move into a different department if you have the requirements for the position.

    Cons

    - Sales are pushed to the point that bankers are making recommendations that aren't helpful to the customer.
    - Micro Managed to the point that its incredibly frustrating.
    - There are so many things to juggle at once: (QA, KDM, Referral Rate, Close Rate, Proxy, Adherence, AHT, etc.) and GOD FORBID one thing is bad, you are almost demonized.
    - Their attendance policy is SO STRICT. I lost my job because I had to miss a lot of work when I was sick. I wish the occurrences did not count when its for a medical reason.

    Advice to Management

    Pleaseeeeeee, change the sales culture. The way corporate wants us to sale is so different that what happens on the floor. Bankers are forced to sell even when the customer will not benefit (ahem, second checking accounts).

    I've had so many customers call to cancel products that they were pushed into that they could not afford.


  3. Software Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Wells Fargo full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very good options for learning and building a career. Compensation package is competitive and the work life balance is very fair.

    Cons

    Like all big corporate culture, there are just too many processes and procedures.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA

    I have been working at Wells Fargo

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company with great benefits

    Cons

    Sr Management needs to be more grounded


  6. Senior Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager IV in Charlotte, NC
    Current Employee - Senior Product Manager IV in Charlotte, NC

    I have been working at Wells Fargo (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    compensation, benefits, retirement benefits, work environment, flexible schedule, excellent career growth path

    Cons

    intense work hours, work load not realistic at times, sharp deadlines, yearly merit increases are very low compared to margins of profit


  7. great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    benefits are great and paid time off

    Cons

    sales and working with grumpy customers


  8. Analyst Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great people, laid back

    Cons

    In Charlotte, not many exit opps in city


  9. Banker job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time

    Recommends
    Recommends

    Pros

    Good pay and benefits and good place to work

    Cons

    Nothing in particular that is not likeable

    Advice to Management

    Everything is fine and great


  10. Helpful (5)

    Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great atmosphere, good growth opportunity, reasonable sales goals, good coaching and management. Overall, one of the best companies to work for.

    Cons

    Not much to note here. You will always have the workplace drama, but it is very minor and the service and managers are quick to resolve any issues.


  11. Helpful (1)

    Mortgage Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Processor IV in Gastonia, NC
    Former Employee - Mortgage Processor IV in Gastonia, NC

    I worked at Wells Fargo (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent Company and benefits; Good stable company. Was proud to work for Wells Fargo..My department was re-structured or I would still be there today !

    Cons

    Sometimes a lot of overtime required.

    Advice to Management

    Excellent Management



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