Wells Fargo Reviews

Updated October 23, 2014
Updated October 23, 2014
6,741 Reviews
3.2
6,741 Reviews
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Recommend to a friend
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,372 Ratings

Review Highlights

Pros
  • The work-life balance is good and I was able to see a number of interesting deals (in 274 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 469 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 540 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 128 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Excellent Work Experience, No Promotional Opportunities, Weak Middle Management, Risk Averse Lawyers "Ride it Out"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Counsel
    Current Employee - Senior Counsel

    I have been working at Wells Fargo

    Pros

    The law department is run differently from a line of business so there is insulation from a "bad quarter." If you're motivated, you will never be bored because there is always something new to learn. The business clients you have are always trying to make banking faster, better, easier, and as their lawyer you get to be part of new initiatives that are exciting. Wells Fargo is highly respected within its industry as well as outside it. You will be proud to work here even if it seem stodgy. Many people would consider this to be a "dream job" because of the company's stability. There are lots of competent attorneys. People want to do the right thing intellectually. The company has lots of inter-lawyer training by way of free unlimited PLI courses, working groups, legal education, and some informal mentoring.

    Cons

    Senior Management in the law department breathes rarefied air and is rarely dealt with, while middle management runs amok. Quite a few middle managers are incompetent (e.g. don't know much about the area they are managing, and are not leaders who advocate for their direct reports) and consequently they feel threatened by their competent staff. Managers' reviews and workloads are not scrutinized. Middle managers are not trained and hence are awful at managing or serving as advocates for their team. They tend to be good at managing up. WF doesn't routinely do 360 reviews, and places an inordinate emphasis on the direct manager's review, which lends itself to abuse. People are rarely given advancement opportunities internally. Nearly all promotions are given to outsiders. Many of the middle managers are hired from other companies.

    The mindset of most successful lawyers here is "risk averse" so most lawyers have a certain CYA factor in them. It is not uncommon to hear lawyers now say "that decision is above my pay grade" whereas the phrase used to be "run it like you own it." There is a lot of emphasis on process and asking questions, less emphasis on being productive. If you do make risk conscious productive decisions that help your clients move forward, your clients will love you but you won't be rewarded for it most of the time in the law department because no one pays attention to productivity here.

    My observation is that most lawyers after working at WF could not work in a more risk embracing company.

    Many lawyers work with their doors closed all day, even working through lunch, and then they go home to families. It is like the civil service. People who come here "ride it out through retirement." The offices are dull and morgue like. No one really talks, except on the phone with other people on conference calls, or when you run into them in the kitchen or bathroom, or the occasional diversity lunch (which is usually run by secretaries and paralegals) or at the holiday lunch. If you're young or young at heart, have ambitions, are animated, or extroverted, and full of life, don't come here, unless of course you want to use it as a stepping stone for something better for you. But this place has a vortex, and could suck you in for life in its complacency, so be careful.

    Advice to ManagementAdvice

    Promote from within. And when you promote someone, promote the best people who have a knack for making people feel valuable and who support their teams and who are good leaders. I say again, promote from within, and promote good leaders.

    Make talent management more transparent. Let good people know you think they are good.

    Scrutinize your weak middle management, make sure they have expertise in the areas where they are managing, and ensure they understand how to listen and lead. Some of your middle managers are not strong leaders or strong lawyers. Either train them or fire them. Wells Fargo is always hesitant to fire people. It shouldn't be. More harm is done by weak middle management than any other factor, so fire them if they can't do a good job, or put them into different positions.

    An exciting workplace is created from the top. So is a dull workplace. Get more expressive and fun.

    People leave bad managers. The pay is not competitive but people are really leaving due to bad managers.

    Hire and promote people who know how to assess and manage risks and move forward ("do-ers") not people who ask a lot of questions and delay action due to fear of risk and seek approval from everyone because the decision is not in their pay grade, while time ticks away.

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Great Company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Loan Underwriter III in Jacksonville, FL
    Former Employee - Consumer Loan Underwriter III in Jacksonville, FL

    I worked at Wells Fargo full-time (more than an year)

    Pros

    Great training, benefits, managers. Lot of Overtime. Great Incentives.

    Cons

    When you get laid off they are not good at getting you into another dept.

    Advice to ManagementAdvice

    If you lay people off at least attempt to place your good workers in an another position instead of making them start over with the company

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    What to expect at Wells Fargo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Specialist in Spring, TX
    Current Employee - Business Banking Specialist in Spring, TX

    I have been working at Wells Fargo full-time (more than an year)

    Pros

    A lot of opportunity to grow. 401k options are good. Array of products especially in business lending, are great.

    Cons

    In retail, relationship banking is not a priority, selling "widgets" are. Store mgrs are given a lot of autonomy, so they can be your best friend or worst enemy. So far two mgrs I have worked with, leave a lot to be desired. Health benefits just took a big turn for the worst in 2014.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Invaluable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Document Specialist in Des Moines, IA
    Former Employee - Loan Document Specialist in Des Moines, IA

    I worked at Wells Fargo full-time (more than an year)

    Pros

    Relaxed work environment. Opportunities for growth; I was promoted within my first month employed. Benefits were good. Opportunities for overtime.

    Cons

    Upper management out of touch with those below them. Relaxed work environment led to some issues between personnel; gossip, slacking off, etc.

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Business Process Analyst, Contract Position

    Current Employee - Business Process Analyst in Saint Louis, MO
    Current Employee - Business Process Analyst in Saint Louis, MO

    I have been working at Wells Fargo as a contractor (less than an year)

    Pros

    Pleasant Team Members
    Good Employee Morale
    Good work environment
    Ammenities available to employees: 3 Cafes, A small store with dry cleaning, a coffee shop, ATM's, Fitness
    Good Climate control (yes that's weird but I'm never too hot or too cold at my desk)

    Cons

    Contractors are not included in team member communication, events, community events, etc...
    I didn't find out that Good Friday was a holiday until I came to work that day
    Little to No Training available to Contractors

    Recommends
  7.  

    a great place to start your banking career if your hungry for sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Los Angeles, CA
    Current Employee - Teller in Los Angeles, CA

    I have been working at Wells Fargo full-time (more than 3 years)

    Pros

    great sales commission every quarter if you really work for it there is lots of money for the taking

    Cons

    the customer shopping can ruin your career her and others perception of your customer service if you don't get all fives every time you can mess up you commission for you and your whole branch the pressure will kill you if you if you let it.

    Advice to ManagementAdvice

    take into consideration how hard it is to get perfect scores in those costumer interaction while trying to sell and do transactions at the same time.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    A very nice place to be a part of the team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I (SAFE) in Alexandria, MN
    Current Employee - Personal Banker I (SAFE) in Alexandria, MN

    I have been working at Wells Fargo full-time (less than an year)

    Pros

    Wells Fargo puts a lot into training you before you actually start your position. They want you to be prepared and properly reflect their customer focused culture from the very start so when you sit in front of your customers, they feel appreciated, welcomed, and satisfied.
    Co-workers are very friendly and everyone works together to meet the goals of the entire branch. Managers are not overbearing but there to help when you need it. There is also an abundance of resources should you ever have a question, such as peers, online resources, etc.
    Great benefits and a solid work/life balance with flexible and variant schedules.

    Cons

    Working Saturdays can be a bummer, but it is a short shift and you get a lot of opportunities to meet with customers that only have time to come in on the weekends.

    Advice to ManagementAdvice

    You truly seem to know how to treat your customers and employees right, keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo

    Pros

    Reputable company, professional colleagues, excellent training program, Best products in the industry, Focus on customer service

    Cons

    Really can't think of any.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Learned a lot and huge room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSSR
    Former Employee - CSSR

    I worked at Wells Fargo part-time (more than 3 years)

    Pros

    If you are a student they work with your school hours. Tons of PTO, health benefits and 401k. Staff I worked with was amazing

    Cons

    MUST BE GREAT AT SALES!

    Advice to ManagementAdvice

    I was blessed to have an amazing management staff.!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great company to work for. Decent benefit and your work is being valued.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Wells Fargo full-time (more than 3 years)

    Pros

    Great culture, excellent work-life balance. Mangers valued your hard work. Minimal management

    Cons

    Pay is lower than average and raise is not even catching up with inflation

    Advice to ManagementAdvice

    Pay more to your employees.

    Recommends
    Positive Outlook
    Approves of CEO

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