Wells Fargo Reviews

Updated September 16, 2014
Updated September 16, 2014
6,446 Reviews
3.2
6,446 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,227 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Great room for advancement. If you are great with customers and love to sale, you will do great. If you don't have customer services skills and don't like to sale, don't waste your time. This company is a great company to work for but they are sales and customer orientated.

    Cons

    Depending on the district you may be placed, you may have an amazing management staff or the worst. If you don't meet your sales goals (may I say they are ridiculous, how many accounts can someone really open?) you will be placed on a warning and quickly pushed out.

    Advice to ManagementAdvice

    Don't forget at one point or another, you were in a bankers or tellers shoes. Also, stop with the fake accounts and pressuring bankers to do unethical things just to meet sales goals.

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    I worked for Wells Fargo for 3.5 years. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I  in  Jacksonville, FL
    Former Employee - Personal Banker I in Jacksonville, FL

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    Wells Fargo was extremely flexible by helping me relocate to another state and change jobs titles quickly to accommodate my schedule when taking classes. The benefits were good including insurance plans and 401k options. The hours were typical 8-5 with some Saturdays.

    Cons

    Any position within the retail bank is sales-oriented. I placed more emphasis on customer service as that is what I loved and I was under constant stress from management to "get my numbers up." This made the job not so fun quickly.

    Advice to ManagementAdvice

    The pay isn't the best considering what is demanded. It would be nice if upper management actually listened to their smaller KEY players' feedback.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    average place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Wells Fargo full-time for more than a year

    Pros

    great 401k plan, very flexible with time and able to work anywhere in the US. great learning experience about banking, depending on the branch.

    Cons

    constant turnover, constant push for sales everyday. micromanagment is constant everywhere. you have to think in terms of opportunites for the bank versus opportunities for the customer.

    Doesn't Recommend
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Professional Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Orlando, FL
    Former Employee - Teller in Orlando, FL

    I worked at Wells Fargo full-time for more than a year

    Pros

    Great pay for entry level.
    Great experience.
    Much room for growth. (They like to hire from within.)
    Paid time off right off the bat.
    Your branch will become some of your best friends.

    TIP! They will teach you from the beginning what to do. You need to start from the first day making sales. IT IS KEY! Write in your journal. Ask Questions. Write in your journal! Make friends with the Bankers and they will coach you! Start everything you learned from your training weeks on Day one! If you feel like you are not doing well ask your service managers for tips. Keep notes in your journal on your questions asked and what kind of responses you got. It will help you build your lead questions! ASK OPEN ENDED QUESTIONS!!

    Cons

    This is a sales job. Do not be confused. It is not hard if you do what they tell you.
    Some of the employees who have been there longer than you will not like you doing things the way you are trained. Just do as you're told and you can succeed.

    Advice to ManagementAdvice

    I think the service managers should do some more formal review sessions with the tellers. Just to keep you fresh on what you learned in training. It would be nice to see the service managers make sales as well. I know they can't all be on drawers, but they can get accounts while helping a Teller.

    Let people know in the Teller Job description that the job is hugely weighted with sales. I did not find that out until the branch interview.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Charlotte, NC
    Current Employee - Financial Analyst in Charlotte, NC

    I have been working at Wells Fargo full-time for less than a year

    Pros

    good community, good benefits as well

    Cons

    none that I can think of

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Environment of caring individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Associate  in  San Francisco, CA
    Current Employee - Client Associate in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    collaboration, bank hours, opportunities for promotion, great place to make friends, lots of training that betters WF employees

    Cons

    many compliance obstacles, can't wear jeans to work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work when the manager is well-trained. It is not if the manager lacks people skills, training skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Mortgage Sales Manager  in  Reno, NV
    Former Employee - Home Mortgage Sales Manager in Reno, NV

    I worked at Wells Fargo full-time for more than 8 years

    Pros

    Promote from within whenever possible, they have superior training, they have accountability, excellent benefits

    Cons

    High degree of change always but communication is key and they do it very well

    Advice to ManagementAdvice

    When there is a high turnover, please address the manager. They are not doing their job well and should be replaced. Its a definite sign

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great firm to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    Steady firm with great job security

    Cons

    Still improving its investment banking platform

  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Analyst
    Current Employee - Quality Assurance Analyst

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Great culture but really depends on your manager

    Cons

    Little room for raises or promotions

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Loan officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer  in  Newark, DE
    Former Employee - Loan Officer in Newark, DE

    I worked at Wells Fargo full-time for more than a year

    Pros

    Big company with plenty of brand recognition

    Cons

    Sometimes too big to react and change effectively

    Advice to ManagementAdvice

    Under promise and over deliver to customers as well as employees

    Recommends

Worked for Wells Fargo? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.