Wells Fargo Reviews

Updated July 31, 2015
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3.3
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Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
4,343 Ratings

Pros
  • They sometimes care about work/life balance (in 283 reviews)

  • good benefits a great company to move up (in 488 reviews)

Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • Management does not have much of a work life balance (in 138 reviews)

More Pros and Cons

8,981 Employee Reviews

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  1. Helpful (142)

    Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wells Fargo (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.


  2. Helpful (41)

    Fantastic Company but Sales Culture is Bad for Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Banker II in Columbia, SC
    Former Employee - Phone Banker II in Columbia, SC

    I worked at Wells Fargo full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - MANY opportunities for growth. - They promote a lot from within. - Benefits are pretty great. -Company is very diverse. - Pay isn't fantastic but it is competitive. - Many locations for chances to transfer. - You can also move into a different department if you have the requirements for the position.

    Cons

    - Sales are pushed to the point that bankers are making recommendations that aren't helpful to the customer. - Micro Managed to the point that its incredibly frustrating. - There are so many things to juggle at once: (QA, KDM, Referral Rate, Close Rate, Proxy, Adherence, AHT, etc.) and GOD FORBID one thing is bad, you are almost demonized. - Their attendance policy is SO STRICT. I lost my job because I had to miss a lot of work when I was sick. I wish the occurrences did not count when its for a medical reason.

    Advice to Management

    Pleaseeeeeee, change the sales culture. The way corporate wants us to sale is so different that what happens on the floor. Bankers are forced to sell even when the customer will not benefit (ahem, second checking accounts). I've had so many customers call to cancel products that they were pushed into that they could not afford.


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Wells Fargo full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and corporate culture

    Cons

    large company sometimes takes forever to make changes that can help today


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  5. Personal banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Good benefits. Tuition reimbursement. PTO. Hours. Holidays. Pay. Feels good to help people on daily basis.

    Cons

    Sales to the max. To the point where it becomes unethical. Very dull environment. Management is stressed and puts pressure on you. What have you done for me lately business.

    Advice to Management

    Relax. Help promote employees.


  6. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Alexandria, VA
    Former Employee - Personal Banker I in Alexandria, VA

    I worked at Wells Fargo full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The team I worked with were all great and very multi-cultural and easy to get along with to make sales goals.

    Cons

    The pressure from corporate to make sales goals in what personally felt unethical, was on a weekly basis.

    Advice to Management

    Make reasonable profit goals instead of trying to be a corporate monster in the financial industry, this will increase employee morale and help your initiative to bring new customers over by being fair and reasonable


  7. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo part-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    They have good benefits and most managers care for you. Good health benefits, paid time off and 401k plans.

    Cons

    Management techniques need to be worked on when it comes to some branches. Also the idea of constantly selling products to people who don't want them is a pain.

    Advice to Management

    Work on communication, helping employees, dealing with customer complaints and not just sitting in a office pretending you are doing work


  8. Leadership Pipeline Program intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Wells Fargo

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wells Fargo is a great place to intern as well as start out a career in finance. The teams very inclusive. They welcome diversity as well one the new interns exploring other career options during the summer, networking with other team members.

    Cons

    The pay is a little on the low side. It was a little challenging to stay busy during the internship, and to feel that one provided enough value to their respective team.

    Advice to Management

    Be a little more open to conversation. Include the interns in some of the meetings. Even though they are just interns, they are also interviewing the team as well.


  9. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Carson, CA
    Current Employee - Bank Teller in Carson, CA

    I have been working at Wells Fargo full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    A very great work environment. It has good job opportunities.very good job flow all throughout the store with all coworkers.

    Cons

    I feel like I am currently not where I want to be professionally. Have been through lot's of managers since i have started where I currently am.


  10. Helpful (1)

    Hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSSR in Palm Desert, CA
    Current Employee - CSSR in Palm Desert, CA

    I have been working at Wells Fargo full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good hours and benefits. Always guarantee hours. Never fluctuates. So very reliable. Built great relationships.

    Cons

    Sales, sales, sales and more sales. Even if they don't need it.

    Advice to Management

    Great management in some stores


  11. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Crimes Specialist
    Former Employee - Financial Crimes Specialist

    I worked at Wells Fargo

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Benefits, love the team work and quarterly pay increases

    Cons

    Call volume can get outrageous sometimes.



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