Wells Fargo Reviews

Updated July 27, 2015
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3.3
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Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
4,342 Ratings

Pros
  • They sometimes care about work/life balance (in 283 reviews)

  • good benefits a great company to move up (in 488 reviews)

Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • Management does not have much of a work life balance (in 138 reviews)

More Pros and Cons

8,933 Employee Reviews

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  1. Helpful (140)

    Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wells Fargo (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.


  2. Helpful (40)

    Fantastic Company but Sales Culture is Bad for Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Banker II in Columbia, SC
    Former Employee - Phone Banker II in Columbia, SC

    I worked at Wells Fargo full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - MANY opportunities for growth. - They promote a lot from within. - Benefits are pretty great. -Company is very diverse. - Pay isn't fantastic but it is competitive. - Many locations for chances to transfer. - You can also move into a different department if you have the requirements for the position.

    Cons

    - Sales are pushed to the point that bankers are making recommendations that aren't helpful to the customer. - Micro Managed to the point that its incredibly frustrating. - There are so many things to juggle at once: (QA, KDM, Referral Rate, Close Rate, Proxy, Adherence, AHT, etc.) and GOD FORBID one thing is bad, you are almost demonized. - Their attendance policy is SO STRICT. I lost my job because I had to miss a lot of work when I was sick. I wish the occurrences did not count when its for a medical reason.

    Advice to Management

    Pleaseeeeeee, change the sales culture. The way corporate wants us to sale is so different that what happens on the floor. Bankers are forced to sell even when the customer will not benefit (ahem, second checking accounts). I've had so many customers call to cancel products that they were pushed into that they could not afford.


  3. Good company culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WFS Summer Analyst in New York, NY
    Current Employee - WFS Summer Analyst in New York, NY

    I have been working at Wells Fargo

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great culture, great people, easy to balance work/life

    Cons

    a little beauracratic, red tape


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  5. Good Employer to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Consultant
    Former Employee - Mortgage Consultant

    I worked at Wells Fargo full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Enjoyed the customers and friendly attitudes.

    Cons

    commission only and hard to obtain monthly quotas


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company with great benefits, admirable business standards, incentive program, ability to grow within. Opportunities to learn and grow independently. Full-time and Part-time positions available.

    Cons

    The benefits certainly do not outweigh the pressure for a sale, the subpar management, or the contradictory procedures and policies. Promotions require an insatiable amount of a** kissing and showboating.

    Advice to Management

    The district & Regionals should make more store visits, especially to stores who are underperforming, to really grasp why that would be. Management is vey settled in their salary and benefits and due half the work at the leadership position than they did on the way up to their current spot.


  7. Mortgage Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Oconomowoc, WI
    Former Employee - Loan Officer in Oconomowoc, WI

    I worked at Wells Fargo full-time (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    Great benefits and excellent training

    Cons

    Working on a "draw" basis is a definite disadvantage


  8. Results Oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to work with good smart managers, sales commisions, and diverse fields.

    Cons

    Heavily reliant on qauntifiable results, oversee other qaulities.

    Advice to Management

    Look to micromanage less and support excellence in fields that arent sales!


  9. Operations Processor 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Processor II in Winterville, NC
    Current Employee - Operations Processor II in Winterville, NC

    I have been working at Wells Fargo full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people I work with are great. Less micro-managing. 8-5 job is a plus.

    Cons

    Repetitive. Management does not usually value your opinion. Boring.

    Advice to Management

    Listen to your employees, change things up. We are human, stop asking us to kill ourselves.


  10. Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I (SAFE) in Salt Lake City, UT
    Former Employee - Personal Banker I (SAFE) in Salt Lake City, UT

    I worked at Wells Fargo

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay with nice bonuses. fun environment at times, good training opportunities quality discounts

    Cons

    The sales pressure can be extensive at times, poor middle management as they tend to promote people who stay and the salary is not high enough for great talent.

    Advice to Management

    Pay managers better so you can promote higher quality managers that can better train your employees


  11. Hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSSR in Palm Desert, CA
    Current Employee - CSSR in Palm Desert, CA

    I have been working at Wells Fargo full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good hours and benefits. Always guarantee hours. Never fluctuates. So very reliable. Built great relationships.

    Cons

    Sales, sales, sales and more sales. Even if they don't need it.

    Advice to Management

    Great management in some stores



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