Wells Fargo Reviews

Updated October 1, 2014
Updated October 1, 2014
6,554 Reviews
3.2
6,554 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,284 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 266 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 462 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 526 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 127 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    So so career at Wells Fargo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Mortgage Consultant  in  Plano, TX
    Current Employee - Home Mortgage Consultant in Plano, TX

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Lots of leads, great company recognition

    Cons

    Processing and Underwriting challenges and reputation of closing delays.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 8 people found this helpful  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Great room for advancement. If you are great with customers and love to sale, you will do great. If you don't have customer services skills and don't like to sale, don't waste your time. This company is a great company to work for but they are sales and customer orientated.

    Cons

    Depending on the district you may be placed, you may have an amazing management staff or the worst. If you don't meet your sales goals (may I say they are ridiculous, how many accounts can someone really open?) you will be placed on a warning and quickly pushed out.

    Advice to ManagementAdvice

    Don't forget at one point or another, you were in a bankers or tellers shoes. Also, stop with the fake accounts and pressuring bankers to do unethical things just to meet sales goals.

    Recommends
    No opinion of CEO
  3. 3 people found this helpful  

    Professional Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Orlando, FL
    Former Employee - Teller in Orlando, FL

    I worked at Wells Fargo full-time for more than a year

    Pros

    Great pay for entry level.
    Great experience.
    Much room for growth. (They like to hire from within.)
    Paid time off right off the bat.
    Your branch will become some of your best friends.

    TIP! They will teach you from the beginning what to do. You need to start from the first day making sales. IT IS KEY! Write in your journal. Ask Questions. Write in your journal! Make friends with the Bankers and they will coach you! Start everything you learned from your training weeks on Day one! If you feel like you are not doing well ask your service managers for tips. Keep notes in your journal on your questions asked and what kind of responses you got. It will help you build your lead questions! ASK OPEN ENDED QUESTIONS!!

    Cons

    This is a sales job. Do not be confused. It is not hard if you do what they tell you.
    Some of the employees who have been there longer than you will not like you doing things the way you are trained. Just do as you're told and you can succeed.

    Advice to ManagementAdvice

    I think the service managers should do some more formal review sessions with the tellers. Just to keep you fresh on what you learned in training. It would be nice to see the service managers make sales as well. I know they can't all be on drawers, but they can get accounts while helping a Teller.

    Let people know in the Teller Job description that the job is hugely weighted with sales. I did not find that out until the branch interview.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Take a Ride on the Wells Fargo Wagon... not always a smooth ride but it will get you somewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II – Registered  in  Salt Lake City, UT
    Current Employee - Personal Banker II – Registered in Salt Lake City, UT

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Growth potential. It is a large bank with a lot of opportunity for growth if you push for it. I have been really greatful for the lincensing program. Wells Fargo will pay you full time and pay for and provide your financial licensing tests and study materials. You study on company time unlike many other financial institutions that will pay for your materials and tests but you need to study on your own time.

    Cons

    Sometimes the goals can be a bit overwhelming and the "Perfect 5" requirement for customer service surveys just seems a bit unrealistic. At times the goals and the process can get in the way of real connections with the customers.

    Advice to ManagementAdvice

    It will vary on different markets but I have seen too many people get promoted for high numbers based on questionable tactics.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I  in  Dallas, TX
    Former Employee - Personal Banker I in Dallas, TX

    I worked at Wells Fargo part-time for more than a year

    Pros

    Flexible Hours and easy to move up.

    Cons

    It's very who you know to get your foot in the door.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Loan Underwriter III  in  Jacksonville, FL
    Former Employee - Consumer Loan Underwriter III in Jacksonville, FL

    I worked at Wells Fargo full-time for more than a year

    Pros

    Great training, benefits, managers. Lot of Overtime. Great Incentives.

    Cons

    When you get laid off they are not good at getting you into another dept.

    Advice to ManagementAdvice

    If you lay people off at least attempt to place your good workers in an another position instead of making them start over with the company

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Short Hills, NJ
    Current Employee - Intern in Short Hills, NJ

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Team friendly environment, nice people

    Cons

    Need to produce or you'll be layer off

    Advice to ManagementAdvice

    More training for junior Advisors

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    PSR level 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phone Service Representative Level II  in  Homewood, AL
    Former Employee - Phone Service Representative Level II in Homewood, AL

    I worked at Wells Fargo full-time for more than a year

    Pros

    Flexible schedule, great atmosphere, great work place amenities, freedom to be an individual.

    Cons

    The schedule requirements for weekend work days and lack of flexibility for sick time, vacation time. Once it was exhausted you had no alternative before termination.

    Advice to ManagementAdvice

    Appreciate the employees who excel at their job performance and be willing to work with them on a personal level before jumping to the most extreme measure and writing them off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great, well-run company - Analytics Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analytics Manager  in  Charlotte, NC
    Current Employee - Senior Analytics Manager in Charlotte, NC

    I have been working at Wells Fargo full-time for more than 8 years

    Pros

    The leadership of the company is smart, albeit conservative, and they run the company with integrity. There are, I'm sure, plenty of people who disagree with some company policies or decisions, but overall, the people are smart and they care about each other and their customers.

    Cons

    Wells is a very conservative and generally slow-moving culture. It's a blessing and a curse, because it has kept them from making major catastrophic mistakes in the past, but it also can be frustrating to work through the bureaucracy at times.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller
    Current Employee - Lead Teller

    I have been working at Wells Fargo full-time for more than a year

    Pros

    The leadership coaching. They actually care about your growth within the company. Plenty of different opportunities to grow.

    Cons

    It is the work-life balance. You can get really sucked in to the work aspect.

    Recommends
    Positive Outlook
    Approves of CEO

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