Wells Fargo

www.wellsfargo.com
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Wells Fargo Reviews

Updated March 4, 2015
Updated March 4, 2015
7,668 Reviews
3.2
7,668 Reviews
Rating Trends

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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,821 Ratings

Review Highlights

Pros
  • The work-life balance is good and I was able to see a number of interesting deals (in 283 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 488 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 138 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Tedious but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Rexburg, ID
    Former Employee - Teller in Rexburg, ID

    I worked at Wells Fargo full-time (more than 3 years)

    Pros

    - Good work-life balance
    - Good hours
    - Excellent time off and holiday pay
    - Professional environment

    Cons

    - High turnover in management, poor training
    - Low pay, lots of stress
    - Lots of things to memorize and remember: Policies, procedures, laws, regulations, safety
    - Worked with lots of grumpy customers - pay didn't compensate

    Advice to ManagementAdvice

    Give higher pay to discourage turnover and improve longevity of employees. People want a career, not a stepping stone. Customers want familiar faces managing their money, not a new college kid every other week.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 46 people found this helpful  

    Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wells Fargo (more than 5 years)

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to ManagementAdvice

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Expect to work real hard, I have moved up fairly quickly through hard work,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Bellevue, WA
    Current Employee - Lead Teller in Bellevue, WA

    I have been working at Wells Fargo full-time (more than a year)

    Pros

    Great benefits, time off insurance, tons of growth opportunity,

    Cons

    Sales can be difficult and some managers will drive you harder than others, if you do not get sales it will be hard to move up

    Advice to ManagementAdvice

    Less politics, would be nice.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Great company to work for but pay is not the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time (more than 3 years)

    Pros

    You control your own destiny based on your sales performance. Great to work for a company that encourages career growth. You can move up quickly in the company if you're motivated and hit your sales goals. You are compensated sales and service bonus's when you reach your goals. Great benefits including medical, dental, vision etc. Paid vacation and sick days. Offer 401K plan. Great training. You generally meet and work with great people.

    Cons

    Pay could be better. Pressure to sale can be overwhelming at times. Sales goals can be difficult to obtain. Micro management often occurs. Company over emphasizes providing customer service. Certain managers fail to develop their team members. Work environment can be cut throat at times because of the aggression to achieve sales goals

    Advice to ManagementAdvice

    Less micro management. Make sales goals a little more realistic. Increase salary

    Recommends
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Business Banking Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    The company as a whole is good to work for.

    Cons

    work/life balance is very difficult

    Advice to ManagementAdvice

    Do not micromanage every single detail of our daily work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Fun , great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Financial Crimes Specialist in Phoenix, AZ
    Current Contractor - Financial Crimes Specialist in Phoenix, AZ

    I have been working at Wells Fargo as a contractor (less than a year)

    Pros

    Great leadership opportunities , fun job

    Cons

    Time to be promoted , pay and salary

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
  8.  

    Loan Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo

    Pros

    In house leads and great benefits.

    Cons

    Pay not competitive and paid on a "draw" basis - not salary

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good culture and management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Servicing Specialist in Eagan, MN
    Current Employee - Loan Servicing Specialist in Eagan, MN

    I have been working at Wells Fargo

    Pros

    Very good culture and management.

    Cons

    Just have needed a more fluid, dynamic, and creative work environment.

    Advice to ManagementAdvice

    None to give specifically.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great people, great boss, great company overall

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time (more than a year)

    Pros

    pay is good, great benefits

    Cons

    highly pressured sales environment, but once you know all the products and services becomes easy.

    Advice to ManagementAdvice

    your amazing

    Recommends
    Approves of CEO
  11.  

    It's a pretty good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    Good benefits and other forms of compensation

    Cons

    Too many levels of managers to get things changed

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