Wells Fargo Reviews

Updated March 31, 2015
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3.2
7,878 Reviews
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,915 Ratings

Pros
  • The work-life balance is good and I was able to see a number of interesting deals (in 283 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 488 reviews)

Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 138 reviews)

More Pros and Cons

Employee Reviews

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  1. 59 people found this helpful

    Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wells Fargo (more than 5 years)

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to ManagementAdvice

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Good Culture, Definitely Big Box

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Wells Fargo full-time (more than a year)

    Pros

    They do have an interest in your career development. Managers were great and goals seemed realistic

    Cons

    The pay was not equal to other banks and the bonuses were almost unattainable

    Advice to ManagementAdvice

    Give the sales team more of a chance to meet bonuses. Maybe pay less up front and make bonuses more attainable.

    Recommends
    Positive Outlook
  3. Fantastic benefits, positive work environment, and a progressive culture wrapped up in red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Programmer/Analyst in Charlotte, NC
    Current Employee - Applications Programmer/Analyst in Charlotte, NC

    I have been working at Wells Fargo full-time (more than a year)

    Pros

    Benefits are plentiful and generous, though they have declined since Wells fargo's acquisition of Wachovia. Still, WF offers some of the best benefits I've seen in a large corporation. Job opportunities are plentiful in this international company, especially in technology, where initial-hire salaries are very competitive.

    Cons

    In-house promotions result in small wage increases. To earn what you're worth after several years experience, you'll have to look elsewhere. Being the huge corporation that it is, the scope of most technology jobs is very small. Most developers, for instance, will spend all their time doing one thing and will have very little opportunity to explore new technologies.

    Advice to ManagementAdvice

    Promote in-house, and offer competitive wage increases on promotion. Your employees love the company, but it's difficult to remain here when opportunities abound outside the bank with better wages for similar experience.

    Recommends
    Positive Outlook
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  5. Good Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Charlotte, NC
    Former Employee - Administrative Assistant in Charlotte, NC

    I worked at Wells Fargo

    Pros

    Good Company and Well Structured
    Great Benefits

    Cons

    Sometimes employees can get lost in the shuffle
    Really Beaurocratic when trying to get something done
    No clear path for advancement

    Advice to ManagementAdvice

    Have better way of structuring path of advancement for employees. Don't let them feel like they are stuck in a position. Provide training that is more financial services centered to provide licenses and training for all types of employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Wells Fargo Home Mortgage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Mortgage Consultant
    Former Employee - Home Mortgage Consultant

    I worked at Wells Fargo full-time (more than a year)

    Pros

    They provide a great deal of training and initial support. They have programs that help first time mortgage bankers get a good start.

    Cons

    They have one of the lowest commission structures in the business. The nature of the business itself is subject to market fluctuations that can claim a newbie early.

    Advice to ManagementAdvice

    They need to pay more in commissions and provide a base, not just a draw. They should consider at least covering more of the cost of local marketing.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful

    Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time (more than a year)

    Pros

    Get to work with a lot of great people on your team
    Geographically diverse teams

    Cons

    Health and other benefits (including paid time off) don't start immediately. Creates hardship for people.
    401K matching doesn't start for a year, and then is done on a quarterly basis instead of monthly.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Ten plus years with this company and feel very fortunate to work for such a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager II
    Current Employee - Service Manager II

    I have been working at Wells Fargo full-time (more than 10 years)

    Pros

    Great opportunities and support if you are willing to work for it.

    Cons

    Goals are tough but if you can handle it, the sky is the limit.

    Advice to ManagementAdvice

    Continue to focus on the vision and values while keeping good people over meeting or upping quotas.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Stable company with strong values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analytics Manager in San Francisco, CA
    Current Employee - Marketing Analytics Manager in San Francisco, CA

    I have been working at Wells Fargo (more than 10 years)

    Pros

    Great values and culture, they care about their employees and lots of growth opportunity

    Cons

    Very conservative which sometimes results in being behind the curve - can also be a benefit

    Advice to ManagementAdvice

    I really don't have any advice -

    Recommends
    Positive Outlook
  10. Intense, high stress job. Your experience depends a lot on your manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Salt Lake City, UT
    Current Employee - Teller in Salt Lake City, UT

    I have been working at Wells Fargo part-time (less than a year)

    Pros

    Good salary, great benefits+ they pay your tuition.

    Cons

    High sales goals, a lot of stress, managers will bug you if you do something wrong.

    Recommends
    Positive Outlook
  11. Although Wells Fargo is a very large company, if you prove you can add value and be dependable, you will get noticed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Accountant in Charlotte, NC
    Current Employee - Operations Accountant in Charlotte, NC

    I have been working at Wells Fargo full-time (more than a year)

    Pros

    -Strong reputation within the industry as well as from an external perspective when compared to other financial services firms
    -Quality benefits including a range of health insurance options that allow you to choose an optimal plan, great company match policy for 401(k), and a range of internal resources for career development
    -Nationwide footprint offers potential opportunities in almost any region one desires
    -Company culture, diversification, and community involvement are promoted through actions, not just words

    Cons

    -Compensation seems marginally below the competition, which possibly is a result of the quality benefits
    -Lack of cutting edge technology and almost seemingly focused on short-term costs vs. long-term benefits in regards to technology

    Advice to ManagementAdvice

    Be more willing to invest in technological advancements to provide teammates with the tools needed to excel as well as meet client requests

    Recommends
    Positive Outlook

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