Wells Fargo Reviews

Updated September 20, 2014
Updated September 20, 2014
6,474 Reviews
3.2
6,474 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,241 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales, Sales, Sales but Great Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller
    Current Employee - Lead Teller

    I have been working at Wells Fargo full-time

    Pros

    Great learning experience for future career with or without Wells Fargo

    Cons

    Focus too much on sales, always increase sales goal or disqualify sales made.

    Advice to ManagementAdvice

    Lower sales goal but focus more on goals that benefit specific category of people yet help bank make money.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Great room for advancement. If you are great with customers and love to sale, you will do great. If you don't have customer services skills and don't like to sale, don't waste your time. This company is a great company to work for but they are sales and customer orientated.

    Cons

    Depending on the district you may be placed, you may have an amazing management staff or the worst. If you don't meet your sales goals (may I say they are ridiculous, how many accounts can someone really open?) you will be placed on a warning and quickly pushed out.

    Advice to ManagementAdvice

    Don't forget at one point or another, you were in a bankers or tellers shoes. Also, stop with the fake accounts and pressuring bankers to do unethical things just to meet sales goals.

    Recommends
    No opinion of CEO
  3.  

    solid company to work for with good benefits as well as career potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Specialist  in  Bellevue, WA
    Current Employee - Business Banking Specialist in Bellevue, WA

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    good career growth, lots of opportunity for top performers, good bonus compensation, many different career paths that you can take within company, puts customer at center of what they do

    Cons

    work/life balance, daily grind, weekend hours

    Advice to ManagementAdvice

    pick a focus, structure bonuses around that focus

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company, but undesirable job position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phone Banker I  in  Phoenix, AZ
    Former Employee - Phone Banker I in Phoenix, AZ

    I worked at Wells Fargo full-time for less than a year

    Pros

    The benefits for working for WF are great!

    Cons

    WF has very aggressive sales goals!

    Recommends
  6.  

    Take a Ride on the Wells Fargo Wagon... not always a smooth ride but it will get you somewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II – Registered  in  Salt Lake City, UT
    Current Employee - Personal Banker II – Registered in Salt Lake City, UT

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Growth potential. It is a large bank with a lot of opportunity for growth if you push for it. I have been really greatful for the lincensing program. Wells Fargo will pay you full time and pay for and provide your financial licensing tests and study materials. You study on company time unlike many other financial institutions that will pay for your materials and tests but you need to study on your own time.

    Cons

    Sometimes the goals can be a bit overwhelming and the "Perfect 5" requirement for customer service surveys just seems a bit unrealistic. At times the goals and the process can get in the way of real connections with the customers.

    Advice to ManagementAdvice

    It will vary on different markets but I have seen too many people get promoted for high numbers based on questionable tactics.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    I worked for Wells Fargo for 3.5 years. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I  in  Jacksonville, FL
    Former Employee - Personal Banker I in Jacksonville, FL

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    Wells Fargo was extremely flexible by helping me relocate to another state and change jobs titles quickly to accommodate my schedule when taking classes. The benefits were good including insurance plans and 401k options. The hours were typical 8-5 with some Saturdays.

    Cons

    Any position within the retail bank is sales-oriented. I placed more emphasis on customer service as that is what I loved and I was under constant stress from management to "get my numbers up." This made the job not so fun quickly.

    Advice to ManagementAdvice

    The pay isn't the best considering what is demanded. It would be nice if upper management actually listened to their smaller KEY players' feedback.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Loved Customers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Brooklyn Park, MN
    Former Employee - Teller in Brooklyn Park, MN

    I worked at Wells Fargo full-time for more than a year

    Pros

    The customers are amazing, the company provides the ability to advance, good pay, and great company to work for.

    Cons

    The management teams aren't the best

    Advice to ManagementAdvice

    I would advise upper management to value their employee's opinions.

    Recommends
    Approves of CEO
  9.  

    More drama then you would expect, but a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Wells Fargo part-time for more than a year

    Pros

    Great benefits
    Good pay
    Advancement opportunities

    Cons

    High pressure to reach goals
    Drama amongst employees and management

    Advice to ManagementAdvice

    Don't pick favorites, listen to your employees concerns, and have bankers assist with teller goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good Start of Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Loan Underwriter I  in  Raleigh, NC
    Former Employee - Consumer Loan Underwriter I in Raleigh, NC

    I worked at Wells Fargo full-time for more than a year

    Pros

    Team was awesome, and supervisor was a joy to work with.

    Cons

    You fel more like number than a person in a company so big

    Advice to ManagementAdvice

    Do more to recognize top talent.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    My experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time

    Pros

    Great place to learn how to sell.

    Cons

    Solutions do not make sense and are the bane to my employment at Wells.

    Advice to ManagementAdvice

    Get rid of solutions so we can focus on real money generating products.

    Recommends
    Positive Outlook
    No opinion of CEO

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