Wells Fargo Reviews

Updated July 29, 2015
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3.3
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
4,342 Ratings

Pros
  • They sometimes care about work/life balance (in 283 reviews)

  • good benefits a great company to move up (in 488 reviews)

Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • Management does not have much of a work life balance (in 138 reviews)

More Pros and Cons

8,946 Employee Reviews

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  1. Helpful (140)

    Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wells Fargo (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.


  2. Helpful (40)

    Fantastic Company but Sales Culture is Bad for Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Banker II in Columbia, SC
    Former Employee - Phone Banker II in Columbia, SC

    I worked at Wells Fargo full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - MANY opportunities for growth. - They promote a lot from within. - Benefits are pretty great. -Company is very diverse. - Pay isn't fantastic but it is competitive. - Many locations for chances to transfer. - You can also move into a different department if you have the requirements for the position.

    Cons

    - Sales are pushed to the point that bankers are making recommendations that aren't helpful to the customer. - Micro Managed to the point that its incredibly frustrating. - There are so many things to juggle at once: (QA, KDM, Referral Rate, Close Rate, Proxy, Adherence, AHT, etc.) and GOD FORBID one thing is bad, you are almost demonized. - Their attendance policy is SO STRICT. I lost my job because I had to miss a lot of work when I was sick. I wish the occurrences did not count when its for a medical reason.

    Advice to Management

    Pleaseeeeeee, change the sales culture. The way corporate wants us to sale is so different that what happens on the floor. Bankers are forced to sell even when the customer will not benefit (ahem, second checking accounts). I've had so many customers call to cancel products that they were pushed into that they could not afford.


  3. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo

    Recommends
    Recommends

    Pros

    Great staff, cares about employees, motivate you to succeed and provide you with tools needed to make it happe

    Cons

    No cons that I can think of


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay,hours,benefits very easy and fun work environment

    Cons

    Policies on drawer shortages and overages, favorites are defiantly a thing in this company

    Advice to Management

    Don't be friends with your enployees be a boss


  6. Technology Summer Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    Great team. Really kept the work interesting and was given real responsibility. However the drags in development are definitely evident when working in a bank, as everything has to undergo lots of QA and requirement analysis.

    Cons

    I feel it really depends what team you are on; the floor out in san francisco is not quite as loud and really stays quiet, so the atmosphere can feel a bit down.

    Advice to Management

    Keep the workload up, as there is nothing worse than sitting and twiddling your thumbs as an intern. The management team is very knowledgeable and the mentor/manager spending time with me allowed me to learn a lot.


  7. Business Process Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Process Analyst in San Francisco, CA
    Current Employee - Business Process Analyst in San Francisco, CA

    I have been working at Wells Fargo full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Many opportunities for growth and development. Supportive and collaborative environment. Great company culture that truly embodies the value of people as it's competitive advantage. Great benefits package and depending upon management, there may be a ton of flexibility.

    Cons

    Depending upon the department can be very hierarchical. Structured training not offered in various roles.


  8. Good Company to Work For, Sales Culture Not For All

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Dallas, TX
    Former Employee - Teller in Dallas, TX

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great corporate culture of inclusion and progressive values. Good people at its core. Plenty of opportunities to move forward in the company.

    Cons

    Very strong sales culture. There is a temptation to cut corners or to resort to less than honest means to get the numbers that are expected. Seems to always be pushing a boulder up hill.

    Advice to Management

    Create reasonable expectations of people. Underperformance in a location due to its poor location and/or demographic needs to not be taken out on those working in the trenches.


  9. Results Oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to work with good smart managers, sales commisions, and diverse fields.

    Cons

    Heavily reliant on qauntifiable results, oversee other qaulities.

    Advice to Management

    Look to micromanage less and support excellence in fields that arent sales!


  10. Operations Processor 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Processor II in Winterville, NC
    Current Employee - Operations Processor II in Winterville, NC

    I have been working at Wells Fargo full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people I work with are great. Less micro-managing. 8-5 job is a plus.

    Cons

    Repetitive. Management does not usually value your opinion. Boring.

    Advice to Management

    Listen to your employees, change things up. We are human, stop asking us to kill ourselves.


  11. Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I (SAFE) in Salt Lake City, UT
    Former Employee - Personal Banker I (SAFE) in Salt Lake City, UT

    I worked at Wells Fargo

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay with nice bonuses. fun environment at times, good training opportunities quality discounts

    Cons

    The sales pressure can be extensive at times, poor middle management as they tend to promote people who stay and the salary is not high enough for great talent.

    Advice to Management

    Pay managers better so you can promote higher quality managers that can better train your employees



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