Wells Fargo Reviews

Updated August 27, 2014
Updated August 27, 2014
6,369 Reviews

3.2
6,369 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,214 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Operations/ Loan Servicing Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Servicing Specialist V  in  Boston, MA
    Current Employee - Loan Servicing Specialist V in Boston, MA

    I have been working at Wells Fargo full-time for more than a year

    Pros

    A lot of opportunities if you are considered "in" or part of the FAP (Financial Analyst Program). If you are not part of either of these it is very tough to advance. Many jobs throughout the country which allow you to transfer / relocate if needed. Good work/ life balance

    Cons

    As mentioned above, need to be "in" in order to go anywhere. As a member of Operations, you are treated like an idiot and looked down upon by many other areas or groups. Tough to advance from the Operations world. A lot of egos and personalities to work with. If in Operations/ a Loan Servicing Specialist you are treated as children at times ("I told you to do it so do it."

    Advice to ManagementAdvice

    Need to remember those at the bottom - they can tell you where a lot of flaws are and what processes need to be changed and why. The Chairman & CEO needs to be more visible to not just those at the top but those at the bottom as well

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Teller

    Current Employee - Teller
    Current Employee - Teller

    I have been working at Wells Fargo part-time

    Pros

    Great people, great job other than sales

    Cons

    Too many sales, sales based

  3.  

    Worse company very Racist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo

    Pros

    There is no pros with this company they let a drug addict run there sites

    Cons

    There sites are horrible some sites don't have restrooms u would have to pee outside they lie about your pay starting at your orientation The manger treat different races a certain way basically ur working with pure racism sad but true they had one great manger Gary Vich other then that its Not worth your time or energy

    Advice to ManagementAdvice

    Stop treating your employees like babies stop making them call each hour its a waste of money save it and pay your employees better and before each new site assigned to and employee make them sign document stated they understand there site pay and hours

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  5.  

    Its all about numbers here, you don't sell, you don't survive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSSR  in  Santa Clarita, CA
    Current Employee - CSSR in Santa Clarita, CA

    I have been working at Wells Fargo full-time for more than a year

    Pros

    They give you PTO, good 401k, and decent benefits.

    Cons

    NUMBERS NUMBER NUMBERS!! At training they make you believe its all about the customers but once you start working in your assigned branch, all they care about is you selling everything single kind of product Wells has to offer. Even if the customer does not need a particular service/account, you better sell it!! If you like high stress work environments this is the place for you.

    Advice to ManagementAdvice

    Stop treating the bankers that choose to actually do the right things for customers like crap because they don't want to hustle them. All you care is about money.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A very sales oriented position,

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    The best reason to work here is for entry level experience.

    Cons

    Compnay is too pushy about sales.

  7.  

    Wells Fargo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Counsel  in  Minneapolis, MN
    Current Employee - Senior Counsel in Minneapolis, MN

    I have been working at Wells Fargo full-time for more than 10 years

    Pros

    Great bonuses; good quality of life

    Cons

    Very flat organization...and poor titles

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Mortgage Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time

    Pros

    Strong name and loan products

    Cons

    Old school managment and bully style

    Advice to ManagementAdvice

    Smile a little!

    No opinion of CEO
  9.  

    Consumer Loan Underwriter, good experience, great pay and advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CONSUMER LOAN UNDERWRITER
    Former Employee - CONSUMER LOAN UNDERWRITER

    I worked at Wells Fargo full-time for more than a year

    Pros

    Pro's is excellent pay and opportunity to grow with the company.

    Cons

    Heavy work load, fast paced. Must keep up w/ underwriting pipeline.

    Advice to ManagementAdvice

    Needs to give more monthly feedback in reference to productivity.

  10.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time

    Pros

    not bad pay, benefits suck

    Cons

    Senior Management Is a bit scattered

    Advice to ManagementAdvice

    More Streamlined process

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Enjoyed the atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager II  in  Austin, TX
    Former Employee - Service Manager II in Austin, TX

    I worked at Wells Fargo full-time for more than a year

    Pros

    great team members, PTO is pretty good starting out and hours of bank are not bad at all.

    Cons

    Sales can be a little ridiculous but they are goals that can be reached all depending on how busy your store is

    Recommends
    Approves of CEO

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