Wells Fargo

www.wellsfargo.com
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Wells Fargo Reviews in Richmond, VA

Updated February 22, 2015
Updated February 22, 2015
36 Reviews
3.0
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
36 Ratings

Review Highlights

Pros
  • The work-life balance is good and I was able to see a number of interesting deals (in 283 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 488 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 565 reviews)

  • work- life balance very difficult with the stress management gives to produce (in 138 reviews)

More Highlights

36 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Fine. Large bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Richmond, VA
    Current Employee - Financial Advisor in Richmond, VA

    I have been working at Wells Fargo

    Pros

    Flexibility
    Work life balance
    Good options for most clients

    Cons

    Beauracracy
    Too large for itself
    Poor training
    Change in comp and policies is redundant

    Advice to ManagementAdvice

    Work on consistency and application of strategic goals.

    Positive Outlook
  2.  

    opportunity for growth if you are willing to commit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Richmond, VA
    Current Employee - Teller in Richmond, VA

    I have been working at Wells Fargo full-time (less than a year)

    Pros

    They train internally and promote internally, also they are very LGBT friendly which makes my life that much easier.

    Cons

    They are very demanding, don't expect to have much of a life working for this company. Also everything is sales based so if you cannot sell, you might as well find another job.

    Recommends
    Positive Outlook
  3.  

    Retail environment is a low end sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Richmond, VA
    Former Employee - Store Manager in Richmond, VA

    I worked at Wells Fargo full-time (more than 3 years)

    Pros

    You can foster great relationships with your immediate branch co-workers

    Cons

    Lack of training and no advancement opportunities

    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - IT Project Manager in Richmond, VA
    Current Contractor - IT Project Manager in Richmond, VA

    I have been working at Wells Fargo as a contractor (more than a year)

    Pros

    - The PMO office and methodologies are very streamlined. The project management software they use is a great tool for the PMO and PM's involved.

    Cons

    - Majority of the PM environment is at-home work and it's hard to have any face to face with a majority of your team(s).

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Brown nose world where hard work is overlooked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Richmond, VA
    Current Employee - Anonymous in Richmond, VA

    I have been working at Wells Fargo full-time (more than 10 years)

    Pros

    401k match, health benefits, Lifecare

    Cons

    Having to use vacation days for President's Day and Good Friday when NYSE is closed and office closed, but given day off on MLK Day. You will advance no farther and receive no real true merit increase no matter how hard you work or how competent you are in your job. Only those who brown nose and kiss up to Management will get anything.

    Advice to ManagementAdvice

    You will retain top people if you really reward the hard working ones. Same people get recognized over and over so others who worker harder feel like lemmings. Bosses expect you to do anything even if it means doing it on your personal time. Work life balance? Don't kid yourself. Constantly asked to do stuff on personal time as well as knowing full well that I will be thrown under the bus if the time comes. Management has already done multiple times. Atmosphere In area is encouraged where gossiping and reporting on others is encouraged by the Manager. Client Associates are not appreciated by company and are made to feel disposable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Customer Service in Richmond, VA
    Former Employee - Online Customer Service in Richmond, VA

    I worked at Wells Fargo full-time (more than 3 years)

    Pros

    The best reason to work here was pay however the pay now has been reduced

    Cons

    No work life balance, absurd sales goals, the customer does not matter

    Advice to ManagementAdvice

    Treat your employees as if you value them rather than treating the like used car salesmen..you can't replace outstanding service for sales

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It has been a great experience. I enjoy assisting customers. The other employees are very nice and helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Customer Service Representative in Richmond, VA
    Current Employee - Online Customer Service Representative in Richmond, VA

    I have been working at Wells Fargo full-time (more than 3 years)

    Pros

    The benefits, people, helping customers, the pay, the

    Cons

    Selling, they threaten your job every day, having only quarterly bonuses, judgment, too many snacks for selling instead of monetary compensation

    Advice to ManagementAdvice

    They should get on the phones and see how well they can get a warm transfer

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Never again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Customer Service Representative in Richmond, VA
    Former Employee - Online Customer Service Representative in Richmond, VA

    I worked at Wells Fargo full-time (less than a year)

    Pros

    Benefits are the only positive thing about this place.

    Cons

    Out of about 40+ calls a day, you get maybe one nice person a week. I can almost deal with that but I can't deal with being yelled at, while I'm on the phone by everyone around me, managers constantly tell you that you aren't doing as well as others. Then while you're on the phone, you're getting emails about how much you suck. Even when your sales and times are above where they want them to e they still tell you that's not good enough. Their goals are absolutely ludicrous. They want conversations to be 3min or less but you need to fix the problem and sell the customer a ton of stuff they probably don't need (while their mad at something that is probably their own doing).
    As far as coworkers, you may find a few cool ones but it's like high school. People are mean and caddy to each other.
    When start out your hours suck. They say the pay is based off of experience but I made $2 less an hour than someone who used to be a hospice nurse. I at least used to be a receptionist and a manager.

    Advice to ManagementAdvice

    Surprise visit your call centers. It isn't half the place it is when you aren't there. Everyone's watching tv and being loud. And look into the number of freakin emails sent a day. It's insane! And usually repetitive.

    Disapproves of CEO
  10.  

    Quality job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Bank Private Banker in Richmond, VA
    Current Employee - Regional Bank Private Banker in Richmond, VA

    I have been working at Wells Fargo full-time (less than a year)

    Pros

    Salary is low, sales culture is sometimes too pushy

    Cons

    Good work environment, job satisfaction

    Advice to ManagementAdvice

    Increase pay to retain talent

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Unless you like non-stop work not reccomended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phone Banker I in Richmond, VA
    Former Employee - Phone Banker I in Richmond, VA

    I worked at Wells Fargo full-time (less than a year)

    Pros

    Managment was friendly and understanding at the call center, decent pay

    Cons

    You work every second there, you feel bad for needing to take a bathroom break, everything you do has some sort of metric associated with it

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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