Wells Fargo
3.1 of 5 5,506 reviews
www.wellsfargo.com San Francisco, CA 5000+ Employees

Wells Fargo Reviews in Salt Lake City, UT

Updated Jul 8, 2014
All Employees Current Employees Only

3.4 60 reviews

                             

90% Approve of the CEO

Wells Fargo President, CEO, and Director John G. Stumpf

John G. Stumpf

(39 ratings)

71% of employees recommend this company to a friend
60 Employee Reviews Back to all reviews
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    overall strong with savvy upper management

    Business Relationship Manager (Current Employee)
    Salt Lake City, UT

    Prosthey take great care of you as you produce, work life balance depends on who is managing you or who you report to.

    Consthere are some internal difficulties in working with incentive compensation groups as well as some internal conflict in the Business Banking Group between IS and RM roles

    Advice to Senior Managementshow more meaningful care with employees

    Yes, I would recommend this company to a friend

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    Pretty good company. Alright leadership

    Teller (Former Employee)
    Salt Lake City, UT

    Pros-For a college student this is a great job. Pretty good money, they can be flexible with hours.
    -You get a good amount of PTO
    -In a nice bank/working environment
    -Bankers can help you out with your accounts

    Cons-So-so management. I don't know how they pick leaders or if they screen them enough but it's sad when you know they are messing up and you could do better.
    -They really push sales, though they have taken away some "Solutions" which help you achieve goals.

    Advice to Senior ManagementManagement training needs to be longer or something. You need to go over how to treat employees and handle situations. One/two bad managers can stop someone from continuing in the company i.e. me

    Yes, I would recommend this company to a friend

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    Wells Fargo is a great career choice!

    Financial Crimes Specialist III (Current Employee)
    Salt Lake City, UT

    ProsThis job will pay you for your loyalty and the paid time off is highly competitive vs other companies

    ConsStart out wages could be more competitive but with beneifts and yearly raises it equals out in the end

    Advice to Senior ManagementAppreciate your employees and give praise for hard work done by employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Factory production line

    Financial Crimes Specialist (Current Employee)
    Salt Lake City, UT

    ProsDecent benefits, not a normal phone job.

    ConsThey make it believe that you are mitigating fraud when really it's more like a factory production line going through as many alerts as possible. They do not give you time to investigate what really is happening, you are basically required to work through as many alerts as physically possible, 40 to 50 a day which gives you less then 4 min an alert. The heaviest weighted item on your review is production. Management says to be yourself and honest in your work, but people work through lunches, breaks, come in early, just to pad their numbers, and management turns a blind eye. The amount of production changes month by month and you are compared to those who cheat so you really don't know where you stand.

    Advice to Senior ManagementChange the model and stop lying that you are making a difference, you are just a factory worker working through alerts as fast as you can.

    No, I would not recommend this company to a friend

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    There seems to be a lot of future career/advancement options available, yet politics got in the way.

    Home Mortgage Consultant (Former Employee)
    West Jordan, UT

    ProsSolid company to work for. Good environment. Great benefits. Great goal communication from the top down.

    ConsSlow processes to complete assigned duties. Very political.

    Advice to Senior ManagementWork on backend processes. Make opportunities available within the enterprise. Be quicker to recognize personal agendas at the district management level.

    No, I would not recommend this company to a friend

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    An unethical manager can ruin it for everyone and will likely not be dealt with

    Personal Banker II (Former Employee)
    Sandy, UT

    Pros- 401K plans match to 6% and occasionally 8% with discretionary profit sharing
    - You get to provide helpful financial solutions to customers
    - If this is your first real job, there's lots of promotion opportunity within retail
    - Other banks respect Wells Fargo sales training
    - Bank hours and 18 days of PTO from day one

    Cons- Manager's goals may not be closely aligned with your own. So they may want you to do what makes THEM the most money, even if it doesn't make you much.
    - Too much attention and scrutiny to WOW (customer service) scores. Also, poor team performance lowers your individual rating
    - You'll get managers that will encourage you to do illegal things. In my area, a lot of these managers have seen promotions while their misdeeds have been disregarded. I had one advise me to run credit card applications for customers without their knowledge. I spoke to my District Manager about her, and she got promoted a few months later.
    - Store managers are occasionally advised to tank a year to recalibrate unrealistic goals. Annual goals are 3% of previous year performance. This causes managers to move stores.
    - Customers are usually better off financially getting their products from other banks/CUs. Lots of fees, high APRs, low APYs, and hoops to jump through.
    - Retail banking is a dying industry for Gen Y and Z
    - Too much focus on process metrics like Customer Needs Assessment and Mid-Session Reviews
    - The insurance sucks now. It was good until Jan 2012.
    - Hard to move out of retail or into high paying retail jobs, because people stay in them a long time.

    Advice to Senior ManagementClean out all the crooked Service and Branch Managers. See that talented and motivated retail workers have opportunities beyond the branch level.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    OK for a little while

    Personal Banker I (SAFE) (Current Employee)
    Salt Lake City, UT

    ProsBenefits, good hours,better pay then credit unions

    ConsMorally feel bad to sell bad products
    unrealistic goals
    Move you tons to new locations

    Advice to Senior Managementset more realistic goals

    Yes, I would recommend this company to a friend

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    Stable

    Operations Analyst III (Current Employee)
    Salt Lake City, UT

    ProsVery stable company. No fear of being laid off.

    ConsManagement gets stuck in their ways. They don't like change or new ways of doing things.

    Yes, I would recommend this company to a friend

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    Absolutely horrible

    Collector II (Former Employee)
    Salt Lake City, UT

    ProsThis company has absolutely nothing going for it other than the fact that their collections department will be one of the last to go.

    ConsPlease refer to stars below

    Advice to Senior ManagementI absolutely loathe you you have plenty of work to do.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Company

    Loan Officer (Former Employee)
    Salt Lake City, UT

    ProsTons of opportunity for career advancement

    ConsLots of pressure to meet goals

    Advice to Senior ManagementKeep up the good work

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