Wells Fargo Reviews in San Francisco, CA

Updated September 19, 2014
Updated September 19, 2014
6,471 Reviews
3.2
6,471 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,239 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

522 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    If you can work at Hells Fargo you can work ANYWHERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA

    I have been working at Wells Fargo full-time

    Pros

    The only thing that Wells Fargo does best is hire extraordinary people. You will meet some of the most amazing people working here that you will learn a lot from. If you are lucky to land a great manager and perform well, you can be promoted very quickly and many opportunities are available. Very fast paced working environment and cut throat sales. If you can survive here, you can survive anywhere.

    Cons

    Its all about SALES. Its a numbers game. They demand unrealistic sales quotas which leads people to conduct "unethical" sales practices. Are they bad people? NO. The sales pressure is so big that if you don't hit daily quotas you will be chastised by managers and upper management. If you don't perform, you're life will be hell and eventually be pushed out. If you give in to the dark side with unethical sales, you will feel sick to your stomach until you eventually get promoted or fired after being investigated. WF strives for perfect customer service but how is that possible when they keep stuffing unwanted products down customer's throats?

    Advice to ManagementAdvice

    Stop obsessing over sales. The goals are ridiculous and unrealistic. Too many great people have been fired or left because of these idiotic stretch goals. Upper management gets to live comfortably while the small fries are expendable and work their behinds off to make management look good. No loyalty whatsoever.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great Environment of caring individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Associate  in  San Francisco, CA
    Current Employee - Client Associate in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    collaboration, bank hours, opportunities for promotion, great place to make friends, lots of training that betters WF employees

    Cons

    many compliance obstacles, can't wear jeans to work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Coworkers are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Sales Representative  in  Menlo Park, CA
    Current Employee - Customer Service Sales Representative in Menlo Park, CA

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Diversity of the Company is awesome. Everyone speaks different languages and has interesting characters. Very flexible. Great training program.

    Cons

    Sales pressure. The promotion is all about sales; it doesn't matter how hard you work, or how helpful you are. No numbers, no promotion. There are no sick days allowance, only personal time offs.

    Advice to ManagementAdvice

    If promotion can also be based on the quality work that the banker puts in, that would be great.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appraisal Specialist  in  San Mateo, CA
    Current Employee - Appraisal Specialist in San Mateo, CA

    I have been working at Wells Fargo full-time for more than 10 years

    Pros

    Good support for keeping up with changes in appraisal technology.

    Cons

    Low pay for the industry.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Manager III  in  San Francisco, CA
    Former Employee - Compliance Manager III in San Francisco, CA

    I worked at Wells Fargo full-time for more than 10 years

    Pros

    Solid place to begin a career. Learn all you can and then search else where.

    Cons

    Climbing the ladder is slow.

    Advice to ManagementAdvice

    Cut down (not cut off) on the middle management bureaucracy that is adding little value.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    personal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I (SAFE)  in  San Francisco, CA
    Current Employee - Personal Banker I (SAFE) in San Francisco, CA

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    full benefits such as Paid Time Off, health benefits, 401K etc.
    work normal bank hours, Monday-Friday, 9am-6pm

    Cons

    sales pressure is extremely high, pay is not where is should be for as much work we put into the job. Focus only on sale goals.

    Advice to ManagementAdvice

    treat employees good and they will their customers good. Pay better for retail banking.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Entire department outsourced to another state where operations would be cheaper than CA

    Former Employee - OCS Fraud  in  Concord, CA
    Former Employee - OCS Fraud in Concord, CA

    I worked at Wells Fargo full-time for more than 8 years

    Pros

    Good Work Life Balance,
    Excellent Benefits but were starting to go downhill
    Vacation time earned was great after being there a few years
    Easy to earn seniority as there was a high turnover rate

    Cons

    Training the people that would later take my job
    Working with some entry level candidates with little professionalism
    Management obsolete and complacent

    Doesn't Recommend
  9.  

    Steady as the stagecoach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Made to really feel like a member of a team rather an employee. All levels truly care about the team mates and protecting the brand.

    Cons

    Working in headquarters position, expect to spend most of the day on conference calls and working with others spread across the US. Can be a challenge if virtual consensus building and decision making are not a strength.

    Advice to ManagementAdvice

    Spend more time walking around and just talking with team members, not presenting to them.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Crimes  in  Oakland, CA
    Current Employee - Financial Crimes in Oakland, CA

    I have been working at Wells Fargo full-time for more than a year

    Pros

    Laid back environment with opprotunity for growth

    Cons

    There are not any cons that I can think of, happy here!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    AVOID AVOID AVOID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I  in  San Francisco, CA
    Former Employee - Personal Banker I in San Francisco, CA

    I worked at Wells Fargo full-time for more than a year

    Pros

    yeah, if you want a steady job 40 hrs/ week, 401k, benefits, Wells Fargo offers that here. But so does every other company in the bay area.

    Cons

    To move ahead in your job, you have to do some shady things to upwell the customer. Things I've seen: bankers telling customers that they're signing up for a 'rewards card' and not a credit card to meet sales, forcing the customer to open both checking and savings when they verbally said no, and sending multiple debit cards. Lately corporate has been cracking down on this, but bankers still find a way to be shady. Also, work environment is very much like high school politics, there's no way you're going to get promoted if they don't like you. When I worked here, management made it seem like I wouldn't find another company that could be as flexible as they were as to scheduling PTO/ or working around my schedule, and would emphasize that there were no jobs in the job market.

    Advice to ManagementAdvice

    unrealistic sales goals are what drives bankers to do unethical things to customers. you keep emphasizing that we should do what's right for customers, but then threaten to fire us if we don't meet your unrealistic sales goals.

    Negative Outlook
    Disapproves of CEO

Worked for Wells Fargo? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.