Wendy's Reviews

Updated September 29, 2014
Updated September 29, 2014
638 Reviews
3.1
638 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wendy's President and Chief Executive Officer Emil Brolick
Emil Brolick
176 Ratings

Review Highlights

Pros
  • A fast paced working environment, get to meet people your age (in 27 reviews)

  • Flexible hours- they worked with my high school and college schedule (in 24 reviews)


Cons
  • The worst part is the fact that you're making minimum wage for all of the stuff you put up with (in 38 reviews)

  • The cons to working at Wendy's is that it's hot in the back and it is usually for long hours (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good first job but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Banff, AB (Canada)
    Current Employee - Crew Member in Banff, AB (Canada)

    I have been working at Wendy's part-time for less than a year

    Pros

    They provide training and flexible hours. Most people there are friendly.

    Cons

    Relatively low pay for heavy work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Philadelphia, PA
    Former Employee - Cashier in Philadelphia, PA

    I worked at Wendy's part-time for more than a year

    Pros

    Friendly environment. Enjoyed working with my co-workers and manager.

    Cons

    Pay, it was just above minimum wage. Long hours of constantly standing.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    It's a job, and only a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Jacksonville, FL
    Current Employee - Crew Member in Jacksonville, FL

    I have been working at Wendy's full-time for more than a year

    Pros

    50% discount, works with school schedule.

    Cons

    Stressful, blamed for many things non-related to your particular performance, low pay, low recognition, no forward movement in career path.

    Advice to ManagementAdvice

    Treating your crew members with slightly better benefits would completely alter the work they put forth for your company. If you treat them like dirt, they will never grow in any way.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    I like working at Wendy's, but some things could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Kent, OH
    Current Employee - Crew Member in Kent, OH

    I have been working at Wendy's part-time for more than a year

    Pros

    Nice Crew, Good managers, nice setting. After working there for a year, it's almost like a big family. Everyone respects one another and even though it's just minimum wage, it's a decent job.

    Cons

    cranky customers. The worst part about the job is when you get people coming inside complaining about their sandwiches or their orders being wrong. If they would simply speak up and talk clearly to cashiers, mistakes would rarely be made.

    Advice to ManagementAdvice

    Food quality, crew friendliness, and customer satisfaction would all improve if management would not focus so much on getting orders thrown in bags and out the window as fast as Lightning McQueen and focused more on getting orders right, quality, and the customer's satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Alberta, AL
    Former Employee - General Manager in Alberta, AL

    I worked at Wendy's full-time for more than 3 years

    Pros

    Decent company to work for.

    Cons

    Promotions hard to advance if no room above you.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Made me not want to have a good work ethic, wrecked my self esteem.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Cedar City, UT
    Current Employee - Crew Member in Cedar City, UT

    I have been working at Wendy's part-time for less than a year

    Pros

    Longer hours, pays a little bit more than minimum wage, and food quality.

    Cons

    Got hectic, treated disrespectfully by higher management, management did not adjust my hours even after having multiple doctor's notes.

    Advice to ManagementAdvice

    To grow up, to listen to employees concerns, be patient towards new/slow employees, treat your employees with respect, and to help your employees grow and to have a positive experience.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good place to start.

    Current Employee - Team Member  in  Saratoga Springs, Utah, UT
    Current Employee - Team Member in Saratoga Springs, Utah, UT

    I have been working at Wendy's part-time for more than a year

    Pros

    They were good about getting the hours you need and making sure you get the days you want off, off.

    Cons

    They were often times short staffed so you would do more work than you are getting paid for.

  9.  

    Good first job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wendy's part-time for more than a year

    Pros

    * Good experience in working
    * Develop communication skills
    * Overall good first job that makes you to definitely not want to work here forever i.e you will be so miserable after a while that you will want to find a better job.
    * For the most part they work around your schedule
    * Likely to become close to your co workers

    Cons

    * Not paid enough for what you do and what you are worth.
    * Hey, it's fast food... so you meet a lot of rude customers
    * Managers can abuse their power
    * You may have to take responsibility of other people's mistakes and laziness.

    Advice to ManagementAdvice

    Managers often abuse their power and make crew members do extra work while they lazy around. A lot a favoritism.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Thanking God for my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Smithfield, NC
    Current Employee - Cashier in Smithfield, NC

    I have been working at Wendy's part-time for more than a year

    Pros

    Satisfying customers, opportunity to work and gain experience

    Cons

    Lack of concern for customer satisfaction on the part of employees and sometimes confusion with customers

    Advice to ManagementAdvice

    Be patient and truly care about serving customers with quality food and sanitation practices.

    Positive Outlook
  11.  

    Wendys

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wendy's

    Pros

    Great people great benefits sometimes

    Cons

    Long hours some times no break

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