Wendy's Reviews

Updated September 17, 2014
Updated September 17, 2014
622 Reviews
3.1
622 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wendy's President and Chief Executive Officer Emil Brolick
Emil Brolick
169 Ratings

Review Highlights

Pros
  • Good first job and had a family environment (in 14 reviews)

  • Good starter job for teens to learn basic customer service skills in a fast paced environment (in 24 reviews)


Cons
  • The cons to working at Wendy's is that it's hot in the back and it is usually for long hours (in 32 reviews)

  • The worst part is the fact that you're making minimum wage for all of the stuff you put up with (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Wendy's full-time for more than 3 years

    Pros

    The pay is ok once you have moved into management. There are lots of loyal guest to interact with ,they become part of you work family after a while.

    Cons

    There is no work life balance. you are on call 24/7 for any reason you staff or bosses can call ,text or email you and expect a response no matter what. My old boss actually called me while I was giving birth.

    Doesn't Recommend
    No opinion of CEO
  2.  

    It was a laid back enviroment, but very unprofessional. Not very much cooperation existed in this workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wendys Crew Member  in  Fredericksburg, VA
    Former Employee - Wendys Crew Member in Fredericksburg, VA

    I worked at Wendy's full-time for less than a year

    Pros

    The regultimate customers, a few managers, the hours are alright, 50% discount, some what quality food.

    Cons

    The workers, and managers, the pay could be better, could have more benefits, outdated equipment, not enough equality

    Advice to ManagementAdvice

    Train you managers better and the whole team should get better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Terrible working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  San Diego, CA
    Former Employee - Cashier in San Diego, CA

    I worked at Wendy's part-time for less than a year

    Pros

    Fresh, never frozen. So that means the burgers are never frozen

    Cons

    It's fast food. but sometimes the people who make it suck and the food isnt fast

    Advice to ManagementAdvice

    Give me more money next time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Wendy's

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Shift Supervisor  in  Winston-Salem, NC
    Former Employee - Shift Supervisor in Winston-Salem, NC

    I worked at Wendy's part-time for more than 3 years

    Pros

    Easy to learn,simple task,it's always a quick step to money in fast food

    Cons

    Fast pace,always something to do ,smelling like grease when you leave

    Advice to ManagementAdvice

    Don't let it burn you out

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Ok first job

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Crew Member  in  Wylie, TX
    Former Employee - Crew Member in Wylie, TX

    I worked at Wendy's part-time for less than a year

    Pros

    free drinks/meal, flexible hours, good teamwork

    Cons

    upset customers, unsatisfying pay per workload, choatic, fast paced, some managers are strict

    Doesn't Recommend
    No opinion of CEO
  7.  

    A high school job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wendy's part-time for more than a year

    Pros

    Easy, Fast paced,works with school.

    Cons

    min wage, rude customers, no career opputrunitys

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    ok first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  White Oak, Allegheny, PA
    Former Employee - Crew Member in White Oak, Allegheny, PA

    I worked at Wendy's part-time for more than a year

    Pros

    A fast paced working environment, get to meet people your age. On breaks you get free food. Staying busy and working the drive threw sandwich position is best position.

    Cons

    Dirty, messy, most employees could care less about the quality of the food or service. Most bosses won't listen to your concerns about cleaning the place up. I worked there for two years, don't eat the chili.

    Advice to ManagementAdvice

    Clean it up.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Great experience to get going in customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Wendy's part-time for more than a year

    Pros

    Working with coworkers who like to help other people with their food.

    Cons

    The amount of ungreatful, disrespectful, and rude customers that I encountered.

    Advice to ManagementAdvice

    It was professional

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A great place to gain life experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Holland, MI
    Current Employee - Shift Supervisor in Holland, MI

    I have been working at Wendy's full-time for more than a year

    Pros

    Very fast paced promotions and great development skills.

    Cons

    The only con is that they may not negotiate pay with you with every promotion.

    Advice to ManagementAdvice

    Work on professionalism and straightforward honesty on the GM level.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wendy's full-time for less than a year

    Pros

    It's a great place to work.

    Cons

    Bad pay, good if you live close.

    Recommends
    Neutral Outlook
    No opinion of CEO

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