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I worked at Wesser
Pros – The pay is good, a chance to see and meet many different people and towns, a chance to travel, converse and build bridges, lots of fun :)
Cons – Not all people at the door are friendly, must learn to have a tough skin sometimes, a lot of energy and endurance must be put in, sometimes working late shifts.
Advice to Senior Management – Great teamwork, friendly faces and treatment of employees was good. Perhaps better communication between employees in the future as to when and where each shift starts, and with whom.
Yes, I would recommend this company to a friend
2012-02-21 09:29 PST
I worked at Wesser part-time for less than a year
Pros – You can meet some cool people to work with but beyond that the overall experience I had working for this company was extremely negative.
Cons – Where to start...
To begin with, the role was not as advertised. It was sold as a part-time, flexible role in terms of hours, ideal for students, and in Cardiff.
While, to some extent, it was part-time, this quickly became near enough full time as we were always kept out later that we were meant to, to the point where it was dark on the streets and scores of people, especially the elderly, complained for us calling at late hours - not our fault as we were forced to stay. The role was also targets based, so if you were below your targets you ended up having to go out to try and make up for it before the end of the week, meaning you again had to work longer hours than you were meant to, not only to meet targets but also in order to actually earn money as the role was entirely commission based.
This made the role also difficult, as it was intended to be a 'flexible' role you could do alongside your studies, but studying ended up coming behind hitting your targets at times.
'Flexibility' was also strained as you could not just go out and fund raise on your own, (I was studying for my A levels and so obviously stayed with my parents, so was not one of their 'live-in' fundraisers) or with another team member (my friend who got me involved with the company was in exactly the same position as me, so we tried to go out fundraising together as we lived near each other), we were always forced to meet with the rest of the team at odd locations.
My friend and I were both Cardiff locals, however almost the entirety of the rest of the team weren't. Despite being hired into the 'Cardiff team' we were frequently dragged into areas outside of Cardiff, usually the Valleys areas which, conveniently, is where the 'Cardiff' team leader lived.
Expenses were another issue. You were allowed travel expenses up to 10% of the total amount you signed people up to donate each week. So if in a week overall the people you signed up to donate would bring in £100 annually, you would receive £10 in travel expenses. This meant that if you fell below your targets that week, or people signed up low amounts, you often lost money on travel.
I was also a driver so sometimes drove myself and my friend to wherever we were dragged to work, as well as transporting other team members between locations. I was initially told that I would then receive a 'driver bonus' for expenses as I was bringing another team member, but after a few weeks of asking for it I was then told that only 1 driver bonus would be issued each week, which went to the person who brought in the most money. (As I was only part-time and a student I had no chance against the other 2 drivers who went out every day). As such I lost even more money in expenses as the only reason I decided to drive in the first place was because I had been expecting my weekly driver bonus, but this was just another of the lies I had been fed.
The team leader was also a horrendous person to work for. She was nice at the 'training' but very quickly turned sour once you were in. She was highly manipulative and liked to assert what little authority she had (which wasn't really much, as the recruitment manager for the Cardiff area frequently came out with us, who out-ranked her). I say 'training' because all that consisted of was an hour long session sat in the live-in fundraiser house, where the leader gave me her presentation speech that she used on the door, and then told me to write my own, which I then practised, and walked with her on the doors for a couple of hours.
This 'training' was the only reason I remained at the company as long as I did. Once employed, if you left the company within 6 weeks, you would be charged £100 for this apparent 'training'. Naturally, as soon as the 6 week mark hit I got the hell out of there.
In terms of morality the company is also horrendous. You are basically trying to convince people of schemes, which as far as myself and my friend were aware, didn't even exist in their area. We were always told to try and judge on the door what approach to use when emphasising these schemes. One example is the first responder scheme (basically the paramedic car that arrives before an ambulance). Don't get me wrong, the scheme is good, but we were ACTUALLY TOLD that if we were talking to an elderly person, emphasise an example of a stroke or heart attack and how a quick response can save lives. If we could see children's toys or evidence of a child living at the house, use a child choking as the example for quick response. Actually made me sick sometimes, I used a standard heart attack/stroke example regardless of who I was talking too.
Payment to employees was also often late and an incorrect amount. (I kept strict personal records of how much someone had signed up to pay, and how often, and was able to work out how much commission I was due from that). I even noticed that a couple of forms had changed on the weekly summary sheets we were given with the same information I was keeping. Oddly enough this only happened on the couple of occasions my dodgey team leader has 'offered' to do my weekly round ups (where we find the bank code for peoples banks and put them on the direct debit forms before they are sent to head office). Whenever I asked the recruitment manager to look into missing pay etc. he always never seemed to get around to it, to the point where I was emailing him copies of the summaries and how much I was meant to have earned, and he never gave a straight answer about it (pretty sure they owe me ~£100 still)
I had planned on leaving upon the second the 6 week period had ended anyway, but the final straw came when my friend and I asked for less fundraising time/lower weekly targets as our A level exams were only 2/3 weeks away, and saw no reason why this would be a problem for this apparently 'flexible hours' job. We were rudely told by the team leader however that we weren't allowed, and so the following day we handed our weeks notices in (although the petty woman didn't even let us work for the remainder of that week and told us that we were done as soon as we gave our notices in.)
Nearly didn't get into University due to the pressures and manipulations coming from the team leader, whilst being trapped by the possible £100 forfeit that would have occurred to my already low earnings had I left early. My advice, avoid working with/for this company like the plague.
No, I would not recommend this company to a friend
2014-01-15 05:45 PST
1 person found this helpful
I worked at Wesser
Pros – Meet new and interesting people
Cons – Very hard to hit the targets, which means that they invariably cut into your pay. If you it the targets you can make a good living. But it is hard and tiring work. They get around paying people below minimum wage by hiring us on a self employed basis. I know some people who only made 40 pounds for a whole months work.
Advice to Senior Management – Pay people more fairly. Results are not always down to effort, and its hard to work if you are worried all the time how much money you will make
No, I would not recommend this company to a friend
2011-08-14 17:56 PDT
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