West Corporation Reviews

Pros

Some degree of independence without being micromanaged.

Cons

Management communicated poorly at best.
Tedious tasks. Employees basically push papers through a system of incompetence and inefficiency.
Training was insufficient to do the job properly.
Constant impression that no one knew what was really going on.
Computer systems were paralyzingly slow and effected job negatively.

Advice to Senior Management

Get it together.

Pros

Laid back work environment.
Awesome coworkers.
Work/Life balance is nice.

Cons

No opportunities for managment opportunities unless you've been here 10 years or more.
The pay isn't great for the daily issues you deal with. Other companies with similar work pay double.
Some days can be SLOOOOOOOW.

Advice to Senior Management

Create opportunites for growth in the department.

Pros

able to schedule your own hours and flexibility

Cons

always have to fight for hours if there are not enough hours there will be no work for at home workers

Advice to Senior Management

allow other job opportunities when assignments are slow

Pros

Its a company with a happy work culture, and has good opportunities for career growth. The organization is quite flat and dynamic.

Cons

While opportunities for growth are available, the management seem to not have sufficient programs and trainings to equip their employees.

Pros

good people to work with, decent supervisors

Cons

not very stable, it was a little high pressured in that, if you didn't make a sale by lunchtime, you'd get sent home. very repetitive tasks

Pros

the flexibility of hours if something that works great for people that are in college. I recommend the place for all in college.

Cons

the high pressure sales for outbound call center is pretty tough. o can make decent money but under a lot of stress.

Pros

Great feedback from management and the ability to see all your payroll information online

Cons

It's not easy to get a new project once your current project has ended. It's hard to get a lot of hours because you have to bid on your hours daily

Advice to Senior Management

Better way of getting your employees on new projects.

Pros

It's a job that pays.

Cons

Everything, management is terrible and ver disrespectful to employees. They try to use intimidation .

Advice to Senior Management

Clean house and start all over!!!!

Pros

Ability to work from home. Once again depending on what "skill" you are assigned you maybe able to pick which hours you want to work and take off when ever you need to.

Cons

Most skills dont pay that great (minimum wage). No benefits. Hard to get regular hours. Communication is not that great.

Advice to Senior Management

If you would offer higher pay and a benefits package you would retain better employees.

Pros

scheduling system is half way decent.

Cons

everything, especially the method of getting paid.

Advice to Senior Management

Get direct deposit the pay card is a joke and paper checks haven't been the norm since the early 1990's. I wasn't able to pick my check up on Friday(payday) so instead of allowing me to get it Monday it was mailed to payroll. So I don't get paid until who knows when..